
KDN has realigned its services and will now concentrate on the wholesale market. The move to wholesale market, has been necessistated by the need to differentiate the conmpany's services from those offered by ISP's. KDN shall concentrate on the wholesale market through infrastructure building which is our core business. This message contains confidential information and is intended only for the individual named. If you are not the named addressee you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately by e-mail if you have received this e-mail by mistake and delete this e-mail from your system. E-mail transmission cannot be guaranteed to be secure or error-free as information could be intercepted, corrupted, lost, destroyed, arrive late or incomplete, or contain viruses. The sender therefore does not accept liability for any errors or omissions in the contents of this message, which arise as a result of e-mail transmission. If verification is required please request a hard-copy version.

Corporate Speak that needs translation:- If you are not a MAJOR corporate don't bother making noise on this list, you are not the market we want to be dealing with y'all too bothersome. Susan, One small minnie winnie detail what happens to people who have purchased services directly from KDN, what will happen to them? The other issue though is some people on this list are the same corporate customers you serve? Kiania On Wed, Sep 15, 2010 at 11:05 AM, Susan Muthui <susan.muthui@kdn.co.ke> wrote:
KDN has realigned its services and will now concentrate on the wholesale market.
The move to wholesale market, has been necessistated by the need to differentiate the conmpany's services from those offered by ISP's. KDN shall concentrate on the wholesale market through infrastructure building which is our core business. This message contains confidential information and is intended only for the individual named. If you are not the named addressee you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately by e-mail if you have received this e-mail by mistake and delete this e-mail from your system. E-mail transmission cannot be guaranteed to be secure or error-free as information could be intercepted, corrupted, lost, destroyed, arrive late or incomplete, or contain viruses. The sender therefore does not accept liability for any errors or omissions in the contents of this message, which arise as a result of e-mail transmission. If verification is required please request a hard-copy version. Kenya Data Networks, Tel: +254(20)5000000, www.kdn.co.ke
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Server donations spreadsheet http://spreadsheets.google.com/ccc?key=0AopdHkqSqKL-dHlQVTMxU1VBdU1BSWJxdy1f... ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
-- [Asentric Consulting Ltd] If a man has in himself the soul of a slave will he not become one no matter what his birth .... -Richest Man in Babylon

KDN shall transfers some of the retail products which include Butterfly, BOX, DSL and Under Sea Internet Bandwidth under 2MB to its sister company Swift Global Kenya Ltd, also a member of the Altech East Africa Group. ----- Original Message ----- From: "David Kiania | Asentric Consulting Ltd" <kianiadee@gmail.com> To: "Skunkworks Mailing List" <skunkworks@lists.my.co.ke> Sent: Wednesday, September 15, 2010 11:35 AM Subject: Re: [Skunkworks] KDN realignment Corporate Speak that needs translation:- If you are not a MAJOR corporate don't bother making noise on this list, you are not the market we want to be dealing with y'all too bothersome. Susan, One small minnie winnie detail what happens to people who have purchased services directly from KDN, what will happen to them? The other issue though is some people on this list are the same corporate customers you serve? Kiania On Wed, Sep 15, 2010 at 11:05 AM, Susan Muthui <susan.muthui@kdn.co.ke> wrote:
KDN has realigned its services and will now concentrate on the wholesale market.
The move to wholesale market, has been necessistated by the need to differentiate the conmpany's services from those offered by ISP's. KDN shall concentrate on the wholesale market through infrastructure building which is our core business. This message contains confidential information and is intended only for the individual named. If you are not the named addressee you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately by e-mail if you have received this e-mail by mistake and delete this e-mail from your system. E-mail transmission cannot be guaranteed to be secure or error-free as information could be intercepted, corrupted, lost, destroyed, arrive late or incomplete, or contain viruses. The sender therefore does not accept liability for any errors or omissions in the contents of this message, which arise as a result of e-mail transmission. If verification is required please request a hard-copy version. Kenya Data Networks, Tel: +254(20)5000000, www.kdn.co.ke
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Server donations spreadsheet http://spreadsheets.google.com/ccc?key=0AopdHkqSqKL-dHlQVTMxU1VBdU1BSWJxdy1f... ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
-- [Asentric Consulting Ltd] If a man has in himself the soul of a slave will he not become one no matter what his birth .... -Richest Man in Babylon _______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Server donations spreadsheet http://spreadsheets.google.com/ccc?key=0AopdHkqSqKL-dHlQVTMxU1VBdU1BSWJxdy1f... ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke This message contains confidential information and is intended only for the individual named. If you are not the named addressee you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately by e-mail if you have received this e-mail by mistake and delete this e-mail from your system. E-mail transmission cannot be guaranteed to be secure or error-free as information could be intercepted, corrupted, lost, destroyed, arrive late or incomplete, or contain viruses. The sender therefore does not accept liability for any errors or omissions in the contents of this message, which arise as a result of e-mail transmission. If verification is required please request a hard-copy version.

Is there a Press release or place we can get this info officially and in full? Kind regards, Paul Mwachi -- iSys * Cape Office Park * Kilimani Ring Road * P O Box 17726 - 00100, Nairobi Kenya T (Off) +254 202 425 031 (Cell) +254 722 320187 E: paul@isys.co.ke * www.isys.co.ke Top Tier Software Developers - The Effective Process - Your Organization -----Original Message----- From: skunkworks-bounces@lists.my.co.ke [mailto:skunkworks-bounces@lists.my.co.ke] On Behalf Of Susan Muthui Sent: Wednesday, September 15, 2010 11:55 AM To: Skunkworks Mailing List Subject: Re: [Skunkworks] KDN realignment KDN shall transfers some of the retail products which include Butterfly, BOX, DSL and Under Sea Internet Bandwidth under 2MB to its sister company Swift Global Kenya Ltd, also a member of the Altech East Africa Group. ----- Original Message ----- From: "David Kiania | Asentric Consulting Ltd" <kianiadee@gmail.com> To: "Skunkworks Mailing List" <skunkworks@lists.my.co.ke> Sent: Wednesday, September 15, 2010 11:35 AM Subject: Re: [Skunkworks] KDN realignment Corporate Speak that needs translation:- If you are not a MAJOR corporate don't bother making noise on this list, you are not the market we want to be dealing with y'all too bothersome. Susan, One small minnie winnie detail what happens to people who have purchased services directly from KDN, what will happen to them? The other issue though is some people on this list are the same corporate customers you serve? Kiania On Wed, Sep 15, 2010 at 11:05 AM, Susan Muthui <susan.muthui@kdn.co.ke> wrote:
KDN has realigned its services and will now concentrate on the wholesale market.
The move to wholesale market, has been necessistated by the need to differentiate the conmpany's services from those offered by ISP's. KDN shall concentrate on the wholesale market through infrastructure building which is our core business. This message contains confidential information and is intended only for the individual named. If you are not the named addressee you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately by e-mail if you have received this e-mail by mistake and delete this e-mail from your system. E-mail transmission cannot be guaranteed to be secure or error-free as information could be intercepted, corrupted, lost, destroyed, arrive late or incomplete, or contain viruses. The sender therefore does not accept liability for any errors or omissions in the contents of this message, which arise as a result of e-mail transmission. If verification is required please request a hard-copy version. Kenya Data Networks, Tel: +254(20)5000000, www.kdn.co.ke
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://orion.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Server donations spreadsheet http://spreadsheets.google.com/ccc?key=0AopdHkqSqKL-dHlQVTMxU1VBdU1BSWJxdy1f... ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
-- [Asentric Consulting Ltd] If a man has in himself the soul of a slave will he not become one no matter what his birth .... -Richest Man in Babylon _______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://orion.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Server donations spreadsheet http://spreadsheets.google.com/ccc?key=0AopdHkqSqKL-dHlQVTMxU1VBdU1BSWJxdy1f... ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke This message contains confidential information and is intended only for the individual named. If you are not the named addressee you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately by e-mail if you have received this e-mail by mistake and delete this e-mail from your system. E-mail transmission cannot be guaranteed to be secure or error-free as information could be intercepted, corrupted, lost, destroyed, arrive late or incomplete, or contain viruses. The sender therefore does not accept liability for any errors or omissions in the contents of this message, which arise as a result of e-mail transmission. If verification is required please request a hard-copy version. _______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://orion.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Server donations spreadsheet http://spreadsheets.google.com/ccc?key=0AopdHkqSqKL-dHlQVTMxU1VBdU1BSWJxdy1f... ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke

We had a media briefing today in the morning at 9.00a.m. Attached, the Press release. Regards ----- Original Message ----- From: "Paul Mwachi" <paul@isys.co.ke> To: "Skunkworks Mailing List" <skunkworks@lists.my.co.ke> Sent: Wednesday, September 15, 2010 1:00 PM Subject: Re: [Skunkworks] KDN realignment
Is there a Press release or place we can get this info officially and in full?
Kind regards,
Paul Mwachi
-- iSys * Cape Office Park * Kilimani Ring Road * P O Box 17726 - 00100, Nairobi Kenya T (Off) +254 202 425 031 (Cell) +254 722 320187 E: paul@isys.co.ke * www.isys.co.ke
Top Tier Software Developers - The Effective Process - Your Organization
-----Original Message----- From: skunkworks-bounces@lists.my.co.ke [mailto:skunkworks-bounces@lists.my.co.ke] On Behalf Of Susan Muthui Sent: Wednesday, September 15, 2010 11:55 AM To: Skunkworks Mailing List Subject: Re: [Skunkworks] KDN realignment
KDN shall transfers some of the retail products which include Butterfly, BOX, DSL and Under Sea Internet Bandwidth under 2MB to its sister company Swift Global Kenya Ltd, also a member of the Altech East Africa Group.
----- Original Message ----- From: "David Kiania | Asentric Consulting Ltd" <kianiadee@gmail.com> To: "Skunkworks Mailing List" <skunkworks@lists.my.co.ke> Sent: Wednesday, September 15, 2010 11:35 AM Subject: Re: [Skunkworks] KDN realignment
Corporate Speak that needs translation:-
If you are not a MAJOR corporate don't bother making noise on this list, you are not the market we want to be dealing with y'all too bothersome.
Susan,
One small minnie winnie detail what happens to people who have purchased services directly from KDN, what will happen to them?
The other issue though is some people on this list are the same corporate customers you serve?
Kiania
On Wed, Sep 15, 2010 at 11:05 AM, Susan Muthui <susan.muthui@kdn.co.ke> wrote:
KDN has realigned its services and will now concentrate on the wholesale market.
The move to wholesale market, has been necessistated by the need to differentiate the conmpany's services from those offered by ISP's. KDN shall concentrate on the wholesale market through infrastructure building which is our core business. This message contains confidential information and is intended only for the individual named. If you are not the named addressee you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately by e-mail if you have received this e-mail by mistake and delete this e-mail from your system. E-mail transmission cannot be guaranteed to be secure or error-free as information could be intercepted, corrupted, lost, destroyed, arrive late or incomplete, or contain viruses. The sender therefore does not accept liability for any errors or omissions in the contents of this message, which arise as a result of e-mail transmission. If verification is required please request a hard-copy version. Kenya Data Networks, Tel: +254(20)5000000, www.kdn.co.ke
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Server donations spreadsheet http://spreadsheets.google.com/ccc?key=0AopdHkqSqKL-dHlQVTMxU1VBdU1BSWJxdy1f... ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
--
[Asentric Consulting Ltd]
If a man has in himself the soul of a slave will he not become one no matter what his birth ....
-Richest Man in Babylon _______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Server donations spreadsheet http://spreadsheets.google.com/ccc?key=0AopdHkqSqKL-dHlQVTMxU1VBdU1BSWJxdy1f... ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
This message contains confidential information and is intended only for the individual named. If you are not the named addressee you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately by e-mail if you have received this e-mail by mistake and delete this e-mail from your system. E-mail transmission cannot be guaranteed to be secure or error-free as information could be intercepted, corrupted, lost, destroyed, arrive late or incomplete, or contain viruses. The sender therefore does not accept liability for any errors or omissions in the contents of this message, which arise as a result of e-mail transmission. If verification is required please request a hard-copy version. _______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Server donations spreadsheet http://spreadsheets.google.com/ccc?key=0AopdHkqSqKL-dHlQVTMxU1VBdU1BSWJxdy1f... ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Server donations spreadsheet http://spreadsheets.google.com/ccc?key=0AopdHkqSqKL-dHlQVTMxU1VBdU1BSWJxdy1f... ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
This message contains confidential information and is intended only for the individual named. If you are not the named addressee you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately by e-mail if you have received this e-mail by mistake and delete this e-mail from your system. E-mail transmission cannot be guaranteed to be secure or error-free as information could be intercepted, corrupted, lost, destroyed, arrive late or incomplete, or contain viruses. The sender therefore does not accept liability for any errors or omissions in the contents of this message, which arise as a result of e-mail transmission. If verification is required please request a hard-copy version.

Thanks Kind regards, Paul Mwachi -- iSys * Cape Office Park * Kilimani Ring Road * P O Box 17726 - 00100, Nairobi Kenya T (Off) +254 202 425 031 (Cell) +254 722 320187 E: paul@isys.co.ke * www.isys.co.ke Top Tier Software Developers - The Effective Process - Your Organization -----Original Message----- From: skunkworks-bounces@lists.my.co.ke [mailto:skunkworks-bounces@lists.my.co.ke] On Behalf Of Susan Muthui Sent: Wednesday, September 15, 2010 1:16 PM To: Skunkworks Mailing List Subject: Re: [Skunkworks] KDN realignment We had a media briefing today in the morning at 9.00a.m. Attached, the Press release. Regards ----- Original Message ----- From: "Paul Mwachi" <paul@isys.co.ke> To: "Skunkworks Mailing List" <skunkworks@lists.my.co.ke> Sent: Wednesday, September 15, 2010 1:00 PM Subject: Re: [Skunkworks] KDN realignment
Is there a Press release or place we can get this info officially and in full?
Kind regards,
Paul Mwachi
-- iSys * Cape Office Park * Kilimani Ring Road * P O Box 17726 - 00100, Nairobi Kenya T (Off) +254 202 425 031 (Cell) +254 722 320187 E: paul@isys.co.ke * www.isys.co.ke
Top Tier Software Developers - The Effective Process - Your Organization
-----Original Message----- From: skunkworks-bounces@lists.my.co.ke [mailto:skunkworks-bounces@lists.my.co.ke] On Behalf Of Susan Muthui Sent: Wednesday, September 15, 2010 11:55 AM To: Skunkworks Mailing List Subject: Re: [Skunkworks] KDN realignment
KDN shall transfers some of the retail products which include Butterfly, BOX, DSL and Under Sea Internet Bandwidth under 2MB to its sister company Swift Global Kenya Ltd, also a member of the Altech East Africa Group.
----- Original Message ----- From: "David Kiania | Asentric Consulting Ltd" <kianiadee@gmail.com> To: "Skunkworks Mailing List" <skunkworks@lists.my.co.ke> Sent: Wednesday, September 15, 2010 11:35 AM Subject: Re: [Skunkworks] KDN realignment
Corporate Speak that needs translation:-
If you are not a MAJOR corporate don't bother making noise on this list, you are not the market we want to be dealing with y'all too bothersome.
Susan,
One small minnie winnie detail what happens to people who have purchased services directly from KDN, what will happen to them?
The other issue though is some people on this list are the same corporate customers you serve?
Kiania
On Wed, Sep 15, 2010 at 11:05 AM, Susan Muthui <susan.muthui@kdn.co.ke> wrote:
KDN has realigned its services and will now concentrate on the wholesale market.
The move to wholesale market, has been necessistated by the need to differentiate the conmpany's services from those offered by ISP's. KDN shall concentrate on the wholesale market through infrastructure building which is our core business. This message contains confidential information and is intended only for the individual named. If you are not the named addressee you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately by e-mail if you have received this e-mail by mistake and delete this e-mail from your system. E-mail transmission cannot be guaranteed to be secure or error-free as information could be intercepted, corrupted, lost, destroyed, arrive late or incomplete, or contain viruses. The sender therefore does not accept liability for any errors or omissions in the contents of this message, which arise as a result of e-mail transmission. If verification is required please request a hard-copy version. Kenya Data Networks, Tel: +254(20)5000000, www.kdn.co.ke
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://orion.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Server donations spreadsheet http://spreadsheets.google.com/ccc?key=0AopdHkqSqKL-dHlQVTMxU1VBdU1BSWJxdy1f... ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
--
[Asentric Consulting Ltd]
If a man has in himself the soul of a slave will he not become one no matter what his birth ....
-Richest Man in Babylon _______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://orion.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Server donations spreadsheet http://spreadsheets.google.com/ccc?key=0AopdHkqSqKL-dHlQVTMxU1VBdU1BSWJxdy1f... ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
This message contains confidential information and is intended only for the individual named. If you are not the named addressee you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately by e-mail if you have received this e-mail by mistake and delete this e-mail from your system. E-mail transmission cannot be guaranteed to be secure or error-free as information could be intercepted, corrupted, lost, destroyed, arrive late or incomplete, or contain viruses. The sender therefore does not accept liability for any errors or omissions in the contents of this message, which arise as a result of e-mail transmission. If verification is required please request a hard-copy version. _______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://orion.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Server donations spreadsheet http://spreadsheets.google.com/ccc?key=0AopdHkqSqKL-dHlQVTMxU1VBdU1BSWJxdy1f... ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://orion.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Server donations spreadsheet http://spreadsheets.google.com/ccc?key=0AopdHkqSqKL-dHlQVTMxU1VBdU1BSWJxdy1f... ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
This message contains confidential information and is intended only for the individual named. If you are not the named addressee you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately by e-mail if you have received this e-mail by mistake and delete this e-mail from your system. E-mail transmission cannot be guaranteed to be secure or error-free as information could be intercepted, corrupted, lost, destroyed, arrive late or incomplete, or contain viruses. The sender therefore does not accept liability for any errors or omissions in the contents of this message, which arise as a result of e-mail transmission. If verification is required please request a hard-copy version.

Zuku Forever ... Swift Global ??? On 15 September 2010 14:40, Paul Mwachi <paul@isys.co.ke> wrote:
Thanks
Kind regards,
Paul Mwachi
-- iSys * Cape Office Park * Kilimani Ring Road * P O Box 17726 - 00100, Nairobi Kenya T (Off) +254 202 425 031 (Cell) +254 722 320187 E: paul@isys.co.ke * www.isys.co.ke
Top Tier Software Developers - The Effective Process - Your Organization
-----Original Message----- From: skunkworks-bounces@lists.my.co.ke [mailto: skunkworks-bounces@lists.my.co.ke] On Behalf Of Susan Muthui Sent: Wednesday, September 15, 2010 1:16 PM To: Skunkworks Mailing List Subject: Re: [Skunkworks] KDN realignment
We had a media briefing today in the morning at 9.00a.m. Attached, the Press release.
Regards ----- Original Message ----- From: "Paul Mwachi" <paul@isys.co.ke> To: "Skunkworks Mailing List" <skunkworks@lists.my.co.ke> Sent: Wednesday, September 15, 2010 1:00 PM Subject: Re: [Skunkworks] KDN realignment
Is there a Press release or place we can get this info officially and in full?
Kind regards,
Paul Mwachi
-- iSys * Cape Office Park * Kilimani Ring Road * P O Box 17726 - 00100, Nairobi Kenya T (Off) +254 202 425 031 (Cell) +254 722 320187 E: paul@isys.co.ke * www.isys.co.ke
Top Tier Software Developers - The Effective Process - Your Organization
-----Original Message----- From: skunkworks-bounces@lists.my.co.ke [mailto:skunkworks-bounces@lists.my.co.ke] On Behalf Of Susan Muthui Sent: Wednesday, September 15, 2010 11:55 AM To: Skunkworks Mailing List Subject: Re: [Skunkworks] KDN realignment
KDN shall transfers some of the retail products which include Butterfly, BOX, DSL and Under Sea Internet Bandwidth under 2MB to its sister company Swift Global Kenya Ltd, also a member of the Altech East Africa Group.
----- Original Message ----- From: "David Kiania | Asentric Consulting Ltd" <kianiadee@gmail.com> To: "Skunkworks Mailing List" <skunkworks@lists.my.co.ke> Sent: Wednesday, September 15, 2010 11:35 AM Subject: Re: [Skunkworks] KDN realignment
Corporate Speak that needs translation:-
If you are not a MAJOR corporate don't bother making noise on this list, you are not the market we want to be dealing with y'all too bothersome.
Susan,
One small minnie winnie detail what happens to people who have purchased services directly from KDN, what will happen to them?
The other issue though is some people on this list are the same corporate customers you serve?
Kiania
On Wed, Sep 15, 2010 at 11:05 AM, Susan Muthui <susan.muthui@kdn.co.ke> wrote:
KDN has realigned its services and will now concentrate on the wholesale market.
The move to wholesale market, has been necessistated by the need to differentiate the conmpany's services from those offered by ISP's. KDN shall concentrate on the wholesale market through infrastructure building which is our core business. This message contains confidential information and is intended only for the individual named. If you are not the named addressee you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately by e-mail if you have received this e-mail by mistake and delete this e-mail from your system. E-mail transmission cannot be guaranteed to be secure or error-free as information could be intercepted, corrupted, lost, destroyed, arrive late or incomplete, or contain viruses. The sender therefore does not accept liability for any errors or omissions in the contents of this message, which arise as a result of e-mail transmission. If verification is required please request a hard-copy version. Kenya Data Networks, Tel: +254(20)5000000, www.kdn.co.ke
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Server donations spreadsheet
http://spreadsheets.google.com/ccc?key=0AopdHkqSqKL-dHlQVTMxU1VBdU1BSWJxdy1f...
------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
--
[Asentric Consulting Ltd]
If a man has in himself the soul of a slave will he not become one no matter what his birth ....
-Richest Man in Babylon _______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Server donations spreadsheet
http://spreadsheets.google.com/ccc?key=0AopdHkqSqKL-dHlQVTMxU1VBdU1BSWJxdy1f...
------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
This message contains confidential information and is intended only for the individual named. If you are not the named addressee you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately by e-mail if you have received this e-mail by mistake and delete this e-mail from your system. E-mail transmission cannot be guaranteed to be secure or error-free as information could be intercepted, corrupted, lost, destroyed, arrive late or incomplete, or contain viruses. The sender therefore does not accept liability for any errors or omissions in the contents of this message, which arise as a result of e-mail transmission. If verification is required please request a hard-copy version. _______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Server donations spreadsheet
http://spreadsheets.google.com/ccc?key=0AopdHkqSqKL-dHlQVTMxU1VBdU1BSWJxdy1f...
------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Server donations spreadsheet
http://spreadsheets.google.com/ccc?key=0AopdHkqSqKL-dHlQVTMxU1VBdU1BSWJxdy1f...
------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
This message contains confidential information and is intended only for the individual named. If you are not the named addressee you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately by e-mail if you have received this e-mail by mistake and delete this e-mail from your system. E-mail transmission cannot be guaranteed to be secure or error-free as information could be intercepted, corrupted, lost, destroyed, arrive late or incomplete, or contain viruses. The sender therefore does not accept liability for any errors or omissions in the contents of this message, which arise as a result of e-mail transmission. If verification is required please request a hard-copy version. _______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Server donations spreadsheet
http://spreadsheets.google.com/ccc?key=0AopdHkqSqKL-dHlQVTMxU1VBdU1BSWJxdy1f... ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
-- Watson Kambo

Swift Global ? LOL !!! On Wed, Sep 15, 2010 at 2:58 PM, Watson Kambo <wkwats@gmail.com> wrote:
Zuku Forever ... Swift Global ???
On 15 September 2010 14:40, Paul Mwachi <paul@isys.co.ke> wrote:
Thanks
Kind regards,
Paul Mwachi
-- iSys * Cape Office Park * Kilimani Ring Road * P O Box 17726 - 00100, Nairobi Kenya T (Off) +254 202 425 031 (Cell) +254 722 320187 E: paul@isys.co.ke * www.isys.co.ke
Top Tier Software Developers - The Effective Process - Your Organization
-----Original Message----- From: skunkworks-bounces@lists.my.co.ke [mailto:skunkworks-bounces@lists.my.co.ke] On Behalf Of Susan Muthui Sent: Wednesday, September 15, 2010 1:16 PM To: Skunkworks Mailing List Subject: Re: [Skunkworks] KDN realignment
We had a media briefing today in the morning at 9.00a.m. Attached, the Press release.
Regards ----- Original Message ----- From: "Paul Mwachi" <paul@isys.co.ke> To: "Skunkworks Mailing List" <skunkworks@lists.my.co.ke> Sent: Wednesday, September 15, 2010 1:00 PM Subject: Re: [Skunkworks] KDN realignment
Is there a Press release or place we can get this info officially and in full?
Kind regards,
Paul Mwachi
-- iSys * Cape Office Park * Kilimani Ring Road * P O Box 17726 - 00100, Nairobi Kenya T (Off) +254 202 425 031 (Cell) +254 722 320187 E: paul@isys.co.ke * www.isys.co.ke
Top Tier Software Developers - The Effective Process - Your Organization
-----Original Message----- From: skunkworks-bounces@lists.my.co.ke [mailto:skunkworks-bounces@lists.my.co.ke] On Behalf Of Susan Muthui Sent: Wednesday, September 15, 2010 11:55 AM To: Skunkworks Mailing List Subject: Re: [Skunkworks] KDN realignment
KDN shall transfers some of the retail products which include Butterfly, BOX, DSL and Under Sea Internet Bandwidth under 2MB to its sister company Swift Global Kenya Ltd, also a member of the Altech East Africa Group.
----- Original Message ----- From: "David Kiania | Asentric Consulting Ltd" <kianiadee@gmail.com> To: "Skunkworks Mailing List" <skunkworks@lists.my.co.ke> Sent: Wednesday, September 15, 2010 11:35 AM Subject: Re: [Skunkworks] KDN realignment
Corporate Speak that needs translation:-
If you are not a MAJOR corporate don't bother making noise on this list, you are not the market we want to be dealing with y'all too bothersome.
Susan,
One small minnie winnie detail what happens to people who have purchased services directly from KDN, what will happen to them?
The other issue though is some people on this list are the same corporate customers you serve?
Kiania
On Wed, Sep 15, 2010 at 11:05 AM, Susan Muthui <susan.muthui@kdn.co.ke> wrote:
KDN has realigned its services and will now concentrate on the wholesale market.
The move to wholesale market, has been necessistated by the need to differentiate the conmpany's services from those offered by ISP's. KDN shall concentrate on the wholesale market through infrastructure building which is our core business. This message contains confidential information and is intended only for the individual named. If you are not the named addressee you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately by e-mail if you have received this e-mail by mistake and delete this e-mail from your system. E-mail transmission cannot be guaranteed to be secure or error-free as information could be intercepted, corrupted, lost, destroyed, arrive late or incomplete, or contain viruses. The sender therefore does not accept liability for any errors or omissions in the contents of this message, which arise as a result of e-mail transmission. If verification is required please request a hard-copy version. Kenya Data Networks, Tel: +254(20)5000000, www.kdn.co.ke
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Server donations spreadsheet
http://spreadsheets.google.com/ccc?key=0AopdHkqSqKL-dHlQVTMxU1VBdU1BSWJxdy1f... ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
--
[Asentric Consulting Ltd]
If a man has in himself the soul of a slave will he not become one no matter what his birth ....
-Richest Man in Babylon _______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Server donations spreadsheet
http://spreadsheets.google.com/ccc?key=0AopdHkqSqKL-dHlQVTMxU1VBdU1BSWJxdy1f... ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
This message contains confidential information and is intended only for the individual named. If you are not the named addressee you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately by e-mail if you have received this e-mail by mistake and delete this e-mail from your system. E-mail transmission cannot be guaranteed to be secure or error-free as information could be intercepted, corrupted, lost, destroyed, arrive late or incomplete, or contain viruses. The sender therefore does not accept liability for any errors or omissions in the contents of this message, which arise as a result of e-mail transmission. If verification is required please request a hard-copy version. _______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Server donations spreadsheet
http://spreadsheets.google.com/ccc?key=0AopdHkqSqKL-dHlQVTMxU1VBdU1BSWJxdy1f... ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Server donations spreadsheet
http://spreadsheets.google.com/ccc?key=0AopdHkqSqKL-dHlQVTMxU1VBdU1BSWJxdy1f... ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
This message contains confidential information and is intended only for the individual named. If you are not the named addressee you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately by e-mail if you have received this e-mail by mistake and delete this e-mail from your system. E-mail transmission cannot be guaranteed to be secure or error-free as information could be intercepted, corrupted, lost, destroyed, arrive late or incomplete, or contain viruses. The sender therefore does not accept liability for any errors or omissions in the contents of this message, which arise as a result of e-mail transmission. If verification is required please request a hard-copy version. _______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Server donations spreadsheet
http://spreadsheets.google.com/ccc?key=0AopdHkqSqKL-dHlQVTMxU1VBdU1BSWJxdy1f... ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
-- Watson Kambo
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Server donations spreadsheet http://spreadsheets.google.com/ccc?key=0AopdHkqSqKL-dHlQVTMxU1VBdU1BSWJxdy1f... ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke

I just wonder where was this susan for the last two weeks when there were alot of complains from skunkers about their poor Customer relation On Wed, Sep 15, 2010 at 5:10 AM, Alvin Jason Ochieng <ajochola@gmail.com>wrote:
Swift Global ? LOL !!!
On Wed, Sep 15, 2010 at 2:58 PM, Watson Kambo <wkwats@gmail.com> wrote:
Zuku Forever ... Swift Global ???
On 15 September 2010 14:40, Paul Mwachi <paul@isys.co.ke> wrote:
Thanks
Kind regards,
Paul Mwachi
-- iSys * Cape Office Park * Kilimani Ring Road * P O Box 17726 - 00100, Nairobi Kenya T (Off) +254 202 425 031 (Cell) +254 722 320187 E: paul@isys.co.ke * www.isys.co.ke
Top Tier Software Developers - The Effective Process - Your Organization
-----Original Message----- From: skunkworks-bounces@lists.my.co.ke [mailto:skunkworks-bounces@lists.my.co.ke] On Behalf Of Susan Muthui Sent: Wednesday, September 15, 2010 1:16 PM To: Skunkworks Mailing List Subject: Re: [Skunkworks] KDN realignment
We had a media briefing today in the morning at 9.00a.m. Attached, the Press release.
Regards ----- Original Message ----- From: "Paul Mwachi" <paul@isys.co.ke> To: "Skunkworks Mailing List" <skunkworks@lists.my.co.ke> Sent: Wednesday, September 15, 2010 1:00 PM Subject: Re: [Skunkworks] KDN realignment
Is there a Press release or place we can get this info officially and
in
full?
Kind regards,
Paul Mwachi
-- iSys * Cape Office Park * Kilimani Ring Road * P O Box 17726 - 00100, Nairobi Kenya T (Off) +254 202 425 031 (Cell) +254 722 320187 E: paul@isys.co.ke * www.isys.co.ke
Top Tier Software Developers - The Effective Process - Your Organization
-----Original Message----- From: skunkworks-bounces@lists.my.co.ke [mailto:skunkworks-bounces@lists.my.co.ke] On Behalf Of Susan Muthui Sent: Wednesday, September 15, 2010 11:55 AM To: Skunkworks Mailing List Subject: Re: [Skunkworks] KDN realignment
KDN shall transfers some of the retail products which include Butterfly, BOX, DSL and Under Sea Internet Bandwidth under 2MB to its sister company Swift Global Kenya Ltd, also a member of the Altech East Africa Group.
----- Original Message ----- From: "David Kiania | Asentric Consulting Ltd" <kianiadee@gmail.com> To: "Skunkworks Mailing List" <skunkworks@lists.my.co.ke> Sent: Wednesday, September 15, 2010 11:35 AM Subject: Re: [Skunkworks] KDN realignment
Corporate Speak that needs translation:-
If you are not a MAJOR corporate don't bother making noise on this list, you are not the market we want to be dealing with y'all too bothersome.
Susan,
One small minnie winnie detail what happens to people who have purchased services directly from KDN, what will happen to them?
The other issue though is some people on this list are the same corporate customers you serve?
Kiania
On Wed, Sep 15, 2010 at 11:05 AM, Susan Muthui < susan.muthui@kdn.co.ke> wrote:
KDN has realigned its services and will now concentrate on the wholesale market.
The move to wholesale market, has been necessistated by the need to differentiate the conmpany's services from those offered by ISP's. KDN shall concentrate on the wholesale market through infrastructure building which is our core business. This message contains confidential information and is intended only for the individual named. If you are not the named addressee you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately by e-mail if you have received this e-mail by mistake and delete this e-mail from your system. E-mail transmission cannot be guaranteed to be secure or error-free as information could be intercepted, corrupted, lost, destroyed, arrive late or incomplete, or contain viruses. The sender therefore does not accept liability for any errors or omissions in the contents of this message, which arise as a result of e-mail transmission. If verification is required please request a hard-copy version. Kenya Data Networks, Tel: +254(20)5000000, www.kdn.co.ke
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Server donations spreadsheet
http://spreadsheets.google.com/ccc?key=0AopdHkqSqKL-dHlQVTMxU1VBdU1BSWJxdy1f...
------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
--
[Asentric Consulting Ltd]
If a man has in himself the soul of a slave will he not become one no matter what his birth ....
-Richest Man in Babylon _______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Server donations spreadsheet
http://spreadsheets.google.com/ccc?key=0AopdHkqSqKL-dHlQVTMxU1VBdU1BSWJxdy1f...
------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
This message contains confidential information and is intended only for the individual named. If you are not the named addressee you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately by e-mail if you have received this e-mail by mistake and delete this e-mail from your system. E-mail transmission cannot be guaranteed to be secure or error-free as information could be intercepted, corrupted, lost, destroyed, arrive late or incomplete, or contain viruses. The sender therefore does not accept liability for any errors or omissions in the contents of this message, which arise as a result of e-mail transmission. If verification is required please request a hard-copy version. _______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Server donations spreadsheet
http://spreadsheets.google.com/ccc?key=0AopdHkqSqKL-dHlQVTMxU1VBdU1BSWJxdy1f...
------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Server donations spreadsheet
http://spreadsheets.google.com/ccc?key=0AopdHkqSqKL-dHlQVTMxU1VBdU1BSWJxdy1f...
------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
This message contains confidential information and is intended only for the individual named. If you are not the named addressee you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately by e-mail if you have received this e-mail by mistake and delete this e-mail from your system. E-mail transmission cannot be guaranteed to be secure or error-free as information could be intercepted, corrupted, lost, destroyed, arrive late or incomplete, or contain viruses. The sender therefore does not accept liability for any errors or omissions in the contents of this message, which arise as a result of e-mail transmission. If verification is required please request a hard-copy version. _______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Server donations spreadsheet
http://spreadsheets.google.com/ccc?key=0AopdHkqSqKL-dHlQVTMxU1VBdU1BSWJxdy1f...
------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
-- Watson Kambo
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Server donations spreadsheet
http://spreadsheets.google.com/ccc?key=0AopdHkqSqKL-dHlQVTMxU1VBdU1BSWJxdy1f...
------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Server donations spreadsheet
http://spreadsheets.google.com/ccc?key=0AopdHkqSqKL-dHlQVTMxU1VBdU1BSWJxdy1f... ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke

@ Susan - This is just a general query no complaints from me - What Dept are you in as I can see technical issues and even Financial - like billing being tossed to you. Am sure you can't be handling on these. Me thots. On Wed, Sep 15, 2010 at 4:59 PM, steve kyengo <k.stevo08@gmail.com> wrote:
I just wonder where was this susan for the last two weeks when there were alot of complains from skunkers about their poor Customer relation
On Wed, Sep 15, 2010 at 2:58 PM, Watson Kambo <wkwats@gmail.com> wrote:
Zuku Forever ... Swift Global ???
On 15 September 2010 14:40, Paul Mwachi <paul@isys.co.ke> wrote:
Thanks
Kind regards,
Paul Mwachi
-- iSys * Cape Office Park * Kilimani Ring Road * P O Box 17726 - 00100, Nairobi Kenya T (Off) +254 202 425 031 (Cell) +254 722 320187 E: paul@isys.co.ke * www.isys.co.ke
Top Tier Software Developers - The Effective Process - Your Organization
-----Original Message----- From: skunkworks-bounces@lists.my.co.ke [mailto:skunkworks-bounces@lists.my.co.ke] On Behalf Of Susan Muthui Sent: Wednesday, September 15, 2010 1:16 PM To: Skunkworks Mailing List Subject: Re: [Skunkworks] KDN realignment
We had a media briefing today in the morning at 9.00a.m. Attached, the Press release.
Regards ----- Original Message ----- From: "Paul Mwachi" <paul@isys.co.ke> To: "Skunkworks Mailing List" <skunkworks@lists.my.co.ke> Sent: Wednesday, September 15, 2010 1:00 PM Subject: Re: [Skunkworks] KDN realignment
Is there a Press release or place we can get this info officially and in full?
Kind regards,
Paul Mwachi
-- iSys * Cape Office Park * Kilimani Ring Road * P O Box 17726 - 00100, Nairobi Kenya T (Off) +254 202 425 031 (Cell) +254 722 320187 E: paul@isys.co.ke * www.isys.co.ke
Top Tier Software Developers - The Effective Process - Your Organization
-----Original Message----- From: skunkworks-bounces@lists.my.co.ke [mailto:skunkworks-bounces@lists.my.co.ke] On Behalf Of Susan Muthui Sent: Wednesday, September 15, 2010 11:55 AM To: Skunkworks Mailing List Subject: Re: [Skunkworks] KDN realignment
KDN shall transfers some of the retail products which include Butterfly, BOX, DSL and Under Sea Internet Bandwidth under 2MB to its sister company Swift Global Kenya Ltd, also a member of the Altech East Africa Group.
----- Original Message ----- From: "David Kiania | Asentric Consulting Ltd" <kianiadee@gmail.com> To: "Skunkworks Mailing List" <skunkworks@lists.my.co.ke> Sent: Wednesday, September 15, 2010 11:35 AM Subject: Re: [Skunkworks] KDN realignment
Corporate Speak that needs translation:-
If you are not a MAJOR corporate don't bother making noise on this list, you are not the market we want to be dealing with y'all too bothersome.
Susan,
One small minnie winnie detail what happens to people who have purchased services directly from KDN, what will happen to them?
The other issue though is some people on this list are the same corporate customers you serve?
Kiania
On Wed, Sep 15, 2010 at 11:05 AM, Susan Muthui <susan.muthui@kdn.co.ke> wrote:
KDN has realigned its services and will now concentrate on the wholesale market.
The move to wholesale market, has been necessistated by the need to differentiate the conmpany's services from those offered by ISP's. KDN shall concentrate on the wholesale market through infrastructure building which is our core business. This message contains confidential information and is intended only for the individual named. If you are not the named addressee you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately by e-mail if you have received this e-mail by mistake and delete this e-mail from your system. E-mail transmission cannot be guaranteed to be secure or error-free as information could be intercepted, corrupted, lost, destroyed, arrive late or incomplete, or contain viruses. The sender therefore does not accept liability for any errors or omissions in the contents of this message, which arise as a result of e-mail transmission. If verification is required please request a hard-copy version. Kenya Data Networks, Tel: +254(20)5000000, www.kdn.co.ke
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Server donations spreadsheet
http://spreadsheets.google.com/ccc?key=0AopdHkqSqKL-dHlQVTMxU1VBdU1BSWJxdy1f... ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
--
[Asentric Consulting Ltd]
If a man has in himself the soul of a slave will he not become one no matter what his birth ....
-Richest Man in Babylon _______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Server donations spreadsheet
http://spreadsheets.google.com/ccc?key=0AopdHkqSqKL-dHlQVTMxU1VBdU1BSWJxdy1f... ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
This message contains confidential information and is intended only for the individual named. If you are not the named addressee you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately by e-mail if you have received this e-mail by mistake and delete this e-mail from your system. E-mail transmission cannot be guaranteed to be secure or error-free as information could be intercepted, corrupted, lost, destroyed, arrive late or incomplete, or contain viruses. The sender therefore does not accept liability for any errors or omissions in the contents of this message, which arise as a result of e-mail transmission. If verification is required please request a hard-copy version. _______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Server donations spreadsheet
http://spreadsheets.google.com/ccc?key=0AopdHkqSqKL-dHlQVTMxU1VBdU1BSWJxdy1f... ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Server donations spreadsheet
http://spreadsheets.google.com/ccc?key=0AopdHkqSqKL-dHlQVTMxU1VBdU1BSWJxdy1f... ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
This message contains confidential information and is intended only for the individual named. If you are not the named addressee you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately by e-mail if you have received this e-mail by mistake and delete this e-mail from your system. E-mail transmission cannot be guaranteed to be secure or error-free as information could be intercepted, corrupted, lost, destroyed, arrive late or incomplete, or contain viruses. The sender therefore does not accept liability for any errors or omissions in the contents of this message, which arise as a result of e-mail transmission. If verification is required please request a hard-copy version. _______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Server donations spreadsheet
http://spreadsheets.google.com/ccc?key=0AopdHkqSqKL-dHlQVTMxU1VBdU1BSWJxdy1f... ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
-- Watson Kambo
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Server donations spreadsheet
http://spreadsheets.google.com/ccc?key=0AopdHkqSqKL-dHlQVTMxU1VBdU1BSWJxdy1f... ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Server donations spreadsheet
http://spreadsheets.google.com/ccc?key=0AopdHkqSqKL-dHlQVTMxU1VBdU1BSWJxdy1f... ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Server donations spreadsheet http://spreadsheets.google.com/ccc?key=0AopdHkqSqKL-dHlQVTMxU1VBdU1BSWJxdy1f... ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke

Eiii, sasa nimeogopa kuweka announcement kwa skunkworks :) !

Yeap, I concur with you Stephen, Too much scrutiny and unnecessary questions :) 2010/9/15 ndungu stephen <ndungustephen@gmail.com>
Eiii, sasa nimeogopa kuweka announcement kwa skunkworks :) !
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Server donations spreadsheet
http://spreadsheets.google.com/ccc?key=0AopdHkqSqKL-dHlQVTMxU1VBdU1BSWJxdy1f... ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
-- Pithon K. Kamau Mobile: 0723 588705 / 0733 686562 Tel: +254 20 8083989 Website: www.heartbitsolutions.com Blog: www.pithonkamau.com Website Design, Domain Registration, Website Hosting, Corporate Email Solutions, Website Maintainance, Website Marketing, Logo Design and Branding, Bulk SMS Solutions, Computer Hardware and Maintainance, Network Design and Set Up............. "Love Your Neighbour as You Love Yourself"

Thats wht you get from Geeks, they never take anything lying down, On 15 September 2010 18:16, pithon kamau <pitkag@gmail.com> wrote:
Yeap, I concur with you Stephen, Too much scrutiny and unnecessary questions :)
2010/9/15 ndungu stephen <ndungustephen@gmail.com>
Eiii, sasa nimeogopa kuweka announcement kwa skunkworks :) !
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Server donations spreadsheet
http://spreadsheets.google.com/ccc?key=0AopdHkqSqKL-dHlQVTMxU1VBdU1BSWJxdy1f... ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
-- Pithon K. Kamau Mobile: 0723 588705 / 0733 686562 Tel: +254 20 8083989 Website: www.heartbitsolutions.com Blog: www.pithonkamau.com Website Design, Domain Registration, Website Hosting, Corporate Email Solutions, Website Maintainance, Website Marketing, Logo Design and Branding, Bulk SMS Solutions, Computer Hardware and Maintainance, Network Design and Set Up.............
"Love Your Neighbour as You Love Yourself"
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Server donations spreadsheet
http://spreadsheets.google.com/ccc?key=0AopdHkqSqKL-dHlQVTMxU1VBdU1BSWJxdy1f... ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
-- with Regards: sitting next to engineers can have some positive feedback: http://gramware.blogspot.com/2010/08/positive-feedback.html

Any great brand strategist will tell you, discontent is an excellent opportunity to redeem and grow your brand. Shying away from addressing them directly ,unfortunately lets the misconceptions rule, and grow within the forum where they were brought up. Cleaning up after that is always so much work. Someone can do a PR course for techies?Rita Perharps? On Wed, Sep 15, 2010 at 6:17 PM, Dennis Kioko <dmbuvi@gmail.com> wrote:
Thats wht you get from Geeks, they never take anything lying down,
On 15 September 2010 18:16, pithon kamau <pitkag@gmail.com> wrote:
Yeap, I concur with you Stephen, Too much scrutiny and unnecessary questions :)
2010/9/15 ndungu stephen <ndungustephen@gmail.com>
Eiii, sasa nimeogopa kuweka announcement kwa skunkworks :) !
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Server donations spreadsheet
http://spreadsheets.google.com/ccc?key=0AopdHkqSqKL-dHlQVTMxU1VBdU1BSWJxdy1f... ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
-- Pithon K. Kamau Mobile: 0723 588705 / 0733 686562 Tel: +254 20 8083989 Website: www.heartbitsolutions.com Blog: www.pithonkamau.com Website Design, Domain Registration, Website Hosting, Corporate Email Solutions, Website Maintainance, Website Marketing, Logo Design and Branding, Bulk SMS Solutions, Computer Hardware and Maintainance, Network Design and Set Up.............
"Love Your Neighbour as You Love Yourself"
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Server donations spreadsheet
http://spreadsheets.google.com/ccc?key=0AopdHkqSqKL-dHlQVTMxU1VBdU1BSWJxdy1f... ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
-- with Regards:
sitting next to engineers can have some positive feedback: http://gramware.blogspot.com/2010/08/positive-feedback.html
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Server donations spreadsheet
http://spreadsheets.google.com/ccc?key=0AopdHkqSqKL-dHlQVTMxU1VBdU1BSWJxdy1f... ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
-- Sent from my Voice Recognition Watch© -------------------------------------------------------------------- Our greatest fear is not that we are inadequate,but that we are powerful beyond measure.It is our light, not our darkness, that frightens us.There is nothing enlightened about shrinking so that other people won't feel insecure around you.As we let our own light shine, we consciously give other people permission to do the same. As we are liberated from our fear,our presence automatically liberates others.

About KDN,we have very serious issues.Waiting for my BOX issue to be completed. This was a good audience for Susan,and hope she can address some pending issues from some listers in this list.

So Susan has taken over from Dan Kwach! Nway, there are contracts and SLAs that KDN has signed directly with it's customers, I wonder whether such contracts are transferable, or new ones will have to be drafted. On 15 September 2010 21:02, Musya mike <mmycool@gmail.com> wrote:
About KDN,we have very serious issues.Waiting for my BOX issue to be completed. This was a good audience for Susan,and hope she can address some pending issues from some listers in this list.
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Server donations spreadsheet
http://spreadsheets.google.com/ccc?key=0AopdHkqSqKL-dHlQVTMxU1VBdU1BSWJxdy1f... ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke

Susan - you mentioned KDNs' sister company "Swift Global". You're still competing with other ISPs!! Is this right? KDN should be reported to CCK for misleading information! (hoping they'd cut you to size to serve as an example :) ) On 15 September 2010 21:07, Jared Koyier <jaredkoyier@gmail.com> wrote:
So Susan has taken over from Dan Kwach!
Nway, there are contracts and SLAs that KDN has signed directly with it's customers, I wonder whether such contracts are transferable, or new ones will have to be drafted.
On 15 September 2010 21:02, Musya mike <mmycool@gmail.com> wrote:
About KDN,we have very serious issues.Waiting for my BOX issue to be completed. This was a good audience for Susan,and hope she can address some pending issues from some listers in this list.
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Server donations spreadsheet
http://spreadsheets.google.com/ccc?key=0AopdHkqSqKL-dHlQVTMxU1VBdU1BSWJxdy1f... ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Server donations spreadsheet
http://spreadsheets.google.com/ccc?key=0AopdHkqSqKL-dHlQVTMxU1VBdU1BSWJxdy1f... ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke

Yeah! Assisting when necessary....Thanks for the objective comments though! On 9/15/2010 9:07 PM, Jared Koyier wrote:
So Susan has taken over from Dan Kwach!
Nway, there are contracts and SLAs that KDN has signed directly with it's customers, I wonder whether such contracts are transferable, or new ones will have to be drafted.
On 15 September 2010 21:02, Musya mike <mmycool@gmail.com <mailto:mmycool@gmail.com>> wrote:
About KDN,we have very serious issues.Waiting for my BOX issue to be completed. This was a good audience for Susan,and hope she can address some pending issues from some listers in this list.
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke <mailto:Skunkworks@lists.my.co.ke> http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Server donations spreadsheet http://spreadsheets.google.com/ccc?key=0AopdHkqSqKL-dHlQVTMxU1VBdU1BSWJxdy1f... <http://spreadsheets.google.com/ccc?key=0AopdHkqSqKL-dHlQVTMxU1VBdU1BSWJxdy1fbjAwOUE&hl=en> ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 <http://my.co.ke/phpbb/viewtopic.php?f=24&t=94> ------------ Other services @ http://my.co.ke
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Server donations spreadsheet http://spreadsheets.google.com/ccc?key=0AopdHkqSqKL-dHlQVTMxU1VBdU1BSWJxdy1f... ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke

Like Alvin asked earlier ... in what department is this Susan IMHO she speaks like an accountant ... very economically infact almost rude ... too curt in her responses and feels like why the hell dont we get it and leave her alone. If she is communicating on behalf of KDN surely some protocol must apply. But maybe its just me ! Aladin On Fri, Sep 17, 2010 at 8:31 AM, Dan Kwach <dan.kwach@kdn.co.ke> wrote:
Yeah! Assisting when necessary....Thanks for the objective comments though!
On 9/15/2010 9:07 PM, Jared Koyier wrote:
So Susan has taken over from Dan Kwach!
Nway, there are contracts and SLAs that KDN has signed directly with it's customers, I wonder whether such contracts are transferable, or new ones will have to be drafted.
On 15 September 2010 21:02, Musya mike <mmycool@gmail.com> wrote:
About KDN,we have very serious issues.Waiting for my BOX issue to be completed. This was a good audience for Susan,and hope she can address some pending issues from some listers in this list.
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Server donations spreadsheet
http://spreadsheets.google.com/ccc?key=0AopdHkqSqKL-dHlQVTMxU1VBdU1BSWJxdy1f... ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
_______________________________________________ Skunkworks mailing listSkunkworks@lists.my.co.kehttp://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Server donations spreadsheethttp://spreadsheets.google.com/ccc?key=0AopdHkqSqKL-dHlQVTMxU1VBdU1BSWJxdy1f... ------------ Skunkworks Ruleshttp://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Server donations spreadsheet
http://spreadsheets.google.com/ccc?key=0AopdHkqSqKL-dHlQVTMxU1VBdU1BSWJxdy1f... ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke

The PR disaster continues to unfold. Someone call Gina Din to do the cleanup! On Fri, Sep 17, 2010 at 9:32 AM, Aladin Khedira <alakihs@gmail.com> wrote:
Like Alvin asked earlier ... in what department is this Susan
IMHO she speaks like an accountant ... very economically infact almost rude ... too curt in her responses and feels like why the hell dont we get it and leave her alone. If she is communicating on behalf of KDN surely some protocol must apply.
But maybe its just me !
Aladin
On Fri, Sep 17, 2010 at 8:31 AM, Dan Kwach <dan.kwach@kdn.co.ke> wrote:
Yeah! Assisting when necessary....Thanks for the objective comments though!
On 9/15/2010 9:07 PM, Jared Koyier wrote:
So Susan has taken over from Dan Kwach!
Nway, there are contracts and SLAs that KDN has signed directly with it's customers, I wonder whether such contracts are transferable, or new ones will have to be drafted.
On 15 September 2010 21:02, Musya mike <mmycool@gmail.com> wrote:
About KDN,we have very serious issues.Waiting for my BOX issue to be completed. This was a good audience for Susan,and hope she can address some pending issues from some listers in this list.
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Server donations spreadsheet
http://spreadsheets.google.com/ccc?key=0AopdHkqSqKL-dHlQVTMxU1VBdU1BSWJxdy1f... ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
_______________________________________________ Skunkworks mailing listSkunkworks@lists.my.co.kehttp://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Server donations spreadsheethttp://spreadsheets.google.com/ccc?key=0AopdHkqSqKL-dHlQVTMxU1VBdU1BSWJxdy1f... ------------ Skunkworks Ruleshttp://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Server donations spreadsheet
http://spreadsheets.google.com/ccc?key=0AopdHkqSqKL-dHlQVTMxU1VBdU1BSWJxdy1f... ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Server donations spreadsheet
http://spreadsheets.google.com/ccc?key=0AopdHkqSqKL-dHlQVTMxU1VBdU1BSWJxdy1f... ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
-- Sent from my Voice Recognition Watch© -------------------------------------------------------------------- Our greatest fear is not that we are inadequate,but that we are powerful beyond measure.It is our light, not our darkness, that frightens us.There is nothing enlightened about shrinking so that other people won't feel insecure around you.As we let our own light shine, we consciously give other people permission to do the same. As we are liberated from our fear,our presence automatically liberates others.

A quick glance at linkedin shows she is infact in the pr department of KDN as a marketing executive.If you find her to be impolite or curt, then just imagine she is the interface of the company and the outside world.Poleni KDN customers On Fri, Sep 17, 2010 at 10:15 AM, Joram Mwinamo <joram.mwinamo@gmail.com>wrote:
The PR disaster continues to unfold. Someone call Gina Din to do the cleanup!
On Fri, Sep 17, 2010 at 9:32 AM, Aladin Khedira <alakihs@gmail.com> wrote:
Like Alvin asked earlier ... in what department is this Susan
IMHO she speaks like an accountant ... very economically infact almost rude ... too curt in her responses and feels like why the hell dont we get it and leave her alone. If she is communicating on behalf of KDN surely some protocol must apply.
But maybe its just me !
Aladin
On Fri, Sep 17, 2010 at 8:31 AM, Dan Kwach <dan.kwach@kdn.co.ke> wrote:
Yeah! Assisting when necessary....Thanks for the objective comments though!
On 9/15/2010 9:07 PM, Jared Koyier wrote:
So Susan has taken over from Dan Kwach!
Nway, there are contracts and SLAs that KDN has signed directly with it's customers, I wonder whether such contracts are transferable, or new ones will have to be drafted.
On 15 September 2010 21:02, Musya mike <mmycool@gmail.com> wrote:
About KDN,we have very serious issues.Waiting for my BOX issue to be completed. This was a good audience for Susan,and hope she can address some pending issues from some listers in this list.
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Server donations spreadsheet
http://spreadsheets.google.com/ccc?key=0AopdHkqSqKL-dHlQVTMxU1VBdU1BSWJxdy1f... ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
_______________________________________________ Skunkworks mailing listSkunkworks@lists.my.co.kehttp://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Server donations spreadsheethttp://spreadsheets.google.com/ccc?key=0AopdHkqSqKL-dHlQVTMxU1VBdU1BSWJxdy1f... ------------ Skunkworks Ruleshttp://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Server donations spreadsheet
http://spreadsheets.google.com/ccc?key=0AopdHkqSqKL-dHlQVTMxU1VBdU1BSWJxdy1f... ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Server donations spreadsheet
http://spreadsheets.google.com/ccc?key=0AopdHkqSqKL-dHlQVTMxU1VBdU1BSWJxdy1f... ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
-- Sent from my Voice Recognition Watch© -------------------------------------------------------------------- Our greatest fear is not that we are inadequate,but that we are powerful beyond measure.It is our light, not our darkness, that frightens us.There is nothing enlightened about shrinking so that other people won't feel insecure around you.As we let our own light shine, we consciously give other people permission to do the same. As we are liberated from our fear,our presence automatically liberates others.
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Server donations spreadsheet
http://spreadsheets.google.com/ccc?key=0AopdHkqSqKL-dHlQVTMxU1VBdU1BSWJxdy1f... ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke

Oh my ....... :-( On Fri, Sep 17, 2010 at 10:38 AM, Brian Rioba <rriobs@gmail.com> wrote:
A quick glance at linkedin shows she is infact in the pr department of KDN as a marketing executive.If you find her to be impolite or curt, then just imagine she is the interface of the company and the outside world.Poleni KDN customers
On Fri, Sep 17, 2010 at 10:15 AM, Joram Mwinamo <joram.mwinamo@gmail.com>wrote:
The PR disaster continues to unfold. Someone call Gina Din to do the cleanup!
On Fri, Sep 17, 2010 at 9:32 AM, Aladin Khedira <alakihs@gmail.com>wrote:
Like Alvin asked earlier ... in what department is this Susan
IMHO she speaks like an accountant ... very economically infact almost rude ... too curt in her responses and feels like why the hell dont we get it and leave her alone. If she is communicating on behalf of KDN surely some protocol must apply.
But maybe its just me !
Aladin
On Fri, Sep 17, 2010 at 8:31 AM, Dan Kwach <dan.kwach@kdn.co.ke> wrote:
Yeah! Assisting when necessary....Thanks for the objective comments though!
On 9/15/2010 9:07 PM, Jared Koyier wrote:
So Susan has taken over from Dan Kwach!
Nway, there are contracts and SLAs that KDN has signed directly with it's customers, I wonder whether such contracts are transferable, or new ones will have to be drafted.
On 15 September 2010 21:02, Musya mike <mmycool@gmail.com> wrote:
About KDN,we have very serious issues.Waiting for my BOX issue to be completed. This was a good audience for Susan,and hope she can address some pending issues from some listers in this list.
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Server donations spreadsheet
http://spreadsheets.google.com/ccc?key=0AopdHkqSqKL-dHlQVTMxU1VBdU1BSWJxdy1f... ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
_______________________________________________ Skunkworks mailing listSkunkworks@lists.my.co.kehttp://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Server donations spreadsheethttp://spreadsheets.google.com/ccc?key=0AopdHkqSqKL-dHlQVTMxU1VBdU1BSWJxdy1f... ------------ Skunkworks Ruleshttp://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Server donations spreadsheet
http://spreadsheets.google.com/ccc?key=0AopdHkqSqKL-dHlQVTMxU1VBdU1BSWJxdy1f... ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Server donations spreadsheet
http://spreadsheets.google.com/ccc?key=0AopdHkqSqKL-dHlQVTMxU1VBdU1BSWJxdy1f... ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
-- Sent from my Voice Recognition Watch© -------------------------------------------------------------------- Our greatest fear is not that we are inadequate,but that we are powerful beyond measure.It is our light, not our darkness, that frightens us.There is nothing enlightened about shrinking so that other people won't feel insecure around you.As we let our own light shine, we consciously give other people permission to do the same. As we are liberated from our fear,our presence automatically liberates others.
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Server donations spreadsheet
http://spreadsheets.google.com/ccc?key=0AopdHkqSqKL-dHlQVTMxU1VBdU1BSWJxdy1f... ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Server donations spreadsheet
http://spreadsheets.google.com/ccc?key=0AopdHkqSqKL-dHlQVTMxU1VBdU1BSWJxdy1f... ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke

On Wed, Sep 15, 2010 at 11:54 AM, Susan Muthui <susan.muthui@kdn.co.ke> wrote:
KDN shall transfers some of the retail products which include Butterfly,
You mean KDN shall transfer some of its headache and annoying complaining lusers to... BTW, still waiting for my refund, but I'll take that up with you off-list. BR, S -- This message represents the official view of the voices in my head.

To me this will be throwing the retail products clients to the fire from the flying pan. My experience with Swiftglobal CS is probably worse than that of KDN. I have evidence which I'm not willing to table on this forum. On 9/15/2010 1:57 PM, Steve Muchai wrote:
On Wed, Sep 15, 2010 at 11:54 AM, Susan Muthui<susan.muthui@kdn.co.ke> wrote:
KDN shall transfers some of the retail products which include Butterfly,
You mean KDN shall transfer some of its headache and annoying complaining lusers to...
BTW, still waiting for my refund, but I'll take that up with you off-list.
BR, S

Atleast KDN listened then acted.The clean up is bound to be messy but take heart Susan :-) I tend to think Skunkworks played a huge role in this particular decison. @ Susan care to confirm or deny ?Me thinks skunkworks should pat its back and then push KDN some more!!! On Thu, Sep 16, 2010 at 8:57 AM, James Kagwe <kagwejg@gmail.com> wrote:
To me this will be throwing the retail products clients to the fire from the flying pan. My experience with Swiftglobal CS is probably worse than that of KDN. I have evidence which I'm not willing to table on this forum.
On 9/15/2010 1:57 PM, Steve Muchai wrote:
On Wed, Sep 15, 2010 at 11:54 AM, Susan Muthui<susan.muthui@kdn.co.ke> wrote:
KDN shall transfers some of the retail products which include Butterfly,
You mean KDN shall transfer some of its headache and annoying
complaining lusers to...
BTW, still waiting for my refund, but I'll take that up with you off-list.
BR, S
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Server donations spreadsheet
http://spreadsheets.google.com/ccc?key=0AopdHkqSqKL-dHlQVTMxU1VBdU1BSWJxdy1f... ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke

Actually the difference between retail and corporate is 1MB :-) So if there's critical a great number of you buying 1MB pipes that capacity will be quickly raised to 5MB. Kiania On Thu, Sep 16, 2010 at 11:40 AM, John Doe <fivepings@gmail.com> wrote:
Atleast KDN listened then acted.The clean up is bound to be messy but take heart Susan :-)
I tend to think Skunkworks played a huge role in this particular decison. @ Susan care to confirm or deny ?Me thinks skunkworks should pat its back and then push KDN some more!!!
On Thu, Sep 16, 2010 at 8:57 AM, James Kagwe <kagwejg@gmail.com> wrote:
To me this will be throwing the retail products clients to the fire from the flying pan. My experience with Swiftglobal CS is probably worse than that of KDN. I have evidence which I'm not willing to table on this forum.
On 9/15/2010 1:57 PM, Steve Muchai wrote:
On Wed, Sep 15, 2010 at 11:54 AM, Susan Muthui<susan.muthui@kdn.co.ke> wrote:
KDN shall transfers some of the retail products which include Butterfly,
You mean KDN shall transfer some of its headache and annoying complaining lusers to...
BTW, still waiting for my refund, but I'll take that up with you off-list.
BR, S
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Server donations spreadsheet
http://spreadsheets.google.com/ccc?key=0AopdHkqSqKL-dHlQVTMxU1VBdU1BSWJxdy1f... ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Server donations spreadsheet http://spreadsheets.google.com/ccc?key=0AopdHkqSqKL-dHlQVTMxU1VBdU1BSWJxdy1f... ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
-- [Asentric Consulting Ltd] If a man has in himself the soul of a slave will he not become one no matter what his birth .... -Richest Man in Babylon

Lets not speculate. Kdn has moved some of its staff to sgk to ensure that the products and their customers are in good hands. The process might not be smooth as John noted, our legal depart is working on the transfers. SGK is our retail arm, but kdn partners with other ISP's and supports them. Thank you guys for raising the issues, we monitored the threads, and we were able to confirm our realignments strategies. We are sure the move is a good one esp. to ISP's and our retail clients. Susan ----- Original Message ----- From: "David Kiania | Asentric Consulting Ltd" <kianiadee@gmail.com> To: "Skunkworks Mailing List" <skunkworks@lists.my.co.ke> Sent: Thursday, September 16, 2010 1:38 PM Subject: Re: [Skunkworks] KDN realignment Actually the difference between retail and corporate is 1MB :-) So if there's critical a great number of you buying 1MB pipes that capacity will be quickly raised to 5MB. Kiania On Thu, Sep 16, 2010 at 11:40 AM, John Doe <fivepings@gmail.com> wrote:
Atleast KDN listened then acted.The clean up is bound to be messy but take heart Susan :-)
I tend to think Skunkworks played a huge role in this particular decison. @ Susan care to confirm or deny ?Me thinks skunkworks should pat its back and then push KDN some more!!!
On Thu, Sep 16, 2010 at 8:57 AM, James Kagwe <kagwejg@gmail.com> wrote:
To me this will be throwing the retail products clients to the fire from the flying pan. My experience with Swiftglobal CS is probably worse than that of KDN. I have evidence which I'm not willing to table on this forum.
On 9/15/2010 1:57 PM, Steve Muchai wrote:
On Wed, Sep 15, 2010 at 11:54 AM, Susan Muthui<susan.muthui@kdn.co.ke> wrote:
KDN shall transfers some of the retail products which include Butterfly,
You mean KDN shall transfer some of its headache and annoying complaining lusers to...
BTW, still waiting for my refund, but I'll take that up with you off-list.
BR, S
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-- [Asentric Consulting Ltd] If a man has in himself the soul of a slave will he not become one no matter what his birth .... -Richest Man in Babylon _______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Server donations spreadsheet http://spreadsheets.google.com/ccc?key=0AopdHkqSqKL-dHlQVTMxU1VBdU1BSWJxdy1f... ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke This message contains confidential information and is intended only for the individual named. If you are not the named addressee you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately by e-mail if you have received this e-mail by mistake and delete this e-mail from your system. E-mail transmission cannot be guaranteed to be secure or error-free as information could be intercepted, corrupted, lost, destroyed, arrive late or incomplete, or contain viruses. The sender therefore does not accept liability for any errors or omissions in the contents of this message, which arise as a result of e-mail transmission. If verification is required please request a hard-copy version.

At least a corporate going through what they call "Skunkworks Company Bashing," . I like the way they are handling it. Great Work!

Sounds good to me but I really hope when I go for the BOX from SGK I wont have any complains ... Kudos to Skunkworks for causing a KDN board meeting to be held ... I wonder how it went ... MD " am tired of this bashing from Skunkworks transfer this headache to SGK..." LOL On 16 September 2010 14:59, Dennis Kioko <dmbuvi@gmail.com> wrote:
At least a corporate going through what they call "Skunkworks Company Bashing," . I like the way they are handling it. Great Work! _______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Server donations spreadsheet
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-- Watson Kambo

Sorry Guys, I am not from KDN but to burst your bubble the restructuring has been going on for sometime. regards Patrick

Pow !!!! Bubble bursted ! ill will scattered every where !! , ' ' , ' , \ \ / / , , \ / / , , , , ' , / \ / \ / \ <-----bubble ----------------------

It sucks if all that happens is shift of blame. Me thinks that especially with a wireless product like butterfly, a dedicated company with only that as the product would make lots of sense. I know for a fact that adding this product range onto a stretched co like sgk will definately water down qos. On Thursday, September 16, 2010, Patrick Karanja <wabethi@gmail.com> wrote:
Sorry Guys, I am not from KDN but to burst your bubble the restructuring has been going on for sometime.
regards Patrick
-- Regards, Collins Areba. Strategic Operations. Center for Renewable Alternatives Old Ferry Road, off Msa Malindi Rd, Kilifi, Kenya. +254 720 516758 +254 734 696821 skype/gtalk/twitter: arebacollins *Solar *| * Wind *| * Waves * | * Biomass *

On Thu, Sep 16, 2010 at 2:33 PM, Susan Muthui <susan.muthui@kdn.co.ke> wrote:
Lets not speculate. [...]
SGK is our retail arm, but kdn partners with other ISP's and supports them.
Once upon a time, during my ISP life, I always wondered why KDN was "partnering" with ISPs and at the same time playing retail, chasing after the very same end users. I had a feeling nothing good would come out of this in the long run. I wish I'd been mistaken. BR, S -- This message represents the official view of the voices in my head.

On Thu, Sep 16, 2010 at 2:33 PM, Susan Muthui <susan.muthui@kdn.co.ke>wrote:
Lets not speculate.
Kdn has moved some of its staff to sgk to ensure that the products and their customers are in good hands.
Good hands, you mean? I seriously doubt that. These are the same people we could NOT find to support us at KDN, now we expect them to be different at SGL?? Hahaaa. Unless the processes at SGL are better harmonized than at KDN, it's a case of "same forest, same monkeys", not even a different forest, unless you want to tell us what is so different at SGL that was NOT at KDN? Focus? Eagerness to make money?? Now as one fondly says, data will still keep flowing but clients continue with the waiting. Susan, I asked about the fixing of the finance (or do I call it Billing System) system at KDN. I have an unresolved case - over 1 year unresolved. Do you know anyone who can resolve it? Please ask that person to talk to me. I need to get it off my back, please.
The process might not be smooth as John noted, our legal depart is working on the transfers. SGK is our retail arm, but kdn partners with other ISP's and supports them. Thank you guys for raising the issues, we monitored the threads, and we were able to confirm our realignments strategies. We are sure the move is a good one esp. to ISP's and our retail clients.
Susan
----- Original Message ----- From: "David Kiania | Asentric Consulting Ltd" <kianiadee@gmail.com> To: "Skunkworks Mailing List" <skunkworks@lists.my.co.ke> Sent: Thursday, September 16, 2010 1:38 PM
Subject: Re: [Skunkworks] KDN realignment
Actually the difference between retail and corporate is 1MB :-) So if there's critical a great number of you buying 1MB pipes that capacity will be quickly raised to 5MB.
Kiania
On Thu, Sep 16, 2010 at 11:40 AM, John Doe <fivepings@gmail.com> wrote:
Atleast KDN listened then acted.The clean up is bound to be messy but take heart Susan :-)
I tend to think Skunkworks played a huge role in this particular decison. @ Susan care to confirm or deny ?Me thinks skunkworks should pat its back and then push KDN some more!!!
On Thu, Sep 16, 2010 at 8:57 AM, James Kagwe <kagwejg@gmail.com> wrote:
To me this will be throwing the retail products clients to the fire from the flying pan. My experience with Swiftglobal CS is probably worse than that of KDN. I have evidence which I'm not willing to table on this forum.
On 9/15/2010 1:57 PM, Steve Muchai wrote:
On Wed, Sep 15, 2010 at 11:54 AM, Susan Muthui<susan.muthui@kdn.co.ke> wrote:
KDN shall transfers some of the retail products which include
Butterfly,
You mean KDN shall transfer some of its headache and annoying complaining lusers to...
BTW, still waiting for my refund, but I'll take that up with you off-list.
BR, S
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--
[Asentric Consulting Ltd]
If a man has in himself the soul of a slave will he not become one no matter what his birth ....
-Richest Man in Babylon _______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Server donations spreadsheet
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-- Best regards, Odhiambo WASHINGTON, Nairobi,KE +254733744121/+254722743223 _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ "If you have nothing good to say about someone, just shut up!." -- Lucky Dube

Case of shooting the messenger. The guys with issues with KDN please address it with them no need of repeating the same things here, u guyz r behaving like jilted lovers, either move out of KDN or stay and shut the hell up. On 17/09/2010, Odhiambo Washington <odhiambo@gmail.com> wrote:
On Thu, Sep 16, 2010 at 2:33 PM, Susan Muthui <susan.muthui@kdn.co.ke>wrote:
Lets not speculate.
Kdn has moved some of its staff to sgk to ensure that the products and their customers are in good hands.
Good hands, you mean? I seriously doubt that. These are the same people we could NOT find to support us at KDN, now we expect them to be different at SGL?? Hahaaa. Unless the processes at SGL are better harmonized than at KDN, it's a case of "same forest, same monkeys", not even a different forest, unless you want to tell us what is so different at SGL that was NOT at KDN? Focus? Eagerness to make money?? Now as one fondly says, data will still keep flowing but clients continue with the waiting.
Susan, I asked about the fixing of the finance (or do I call it Billing System) system at KDN. I have an unresolved case - over 1 year unresolved. Do you know anyone who can resolve it? Please ask that person to talk to me. I need to get it off my back, please.
The process might not be smooth as John noted, our legal depart is working on the transfers. SGK is our retail arm, but kdn partners with other ISP's and supports them. Thank you guys for raising the issues, we monitored the threads, and we were able to confirm our realignments strategies. We are sure the move is a good one esp. to ISP's and our retail clients.
Susan
----- Original Message ----- From: "David Kiania | Asentric Consulting Ltd" <kianiadee@gmail.com> To: "Skunkworks Mailing List" <skunkworks@lists.my.co.ke> Sent: Thursday, September 16, 2010 1:38 PM
Subject: Re: [Skunkworks] KDN realignment
Actually the difference between retail and corporate is 1MB :-) So if there's critical a great number of you buying 1MB pipes that capacity will be quickly raised to 5MB.
Kiania
On Thu, Sep 16, 2010 at 11:40 AM, John Doe <fivepings@gmail.com> wrote:
Atleast KDN listened then acted.The clean up is bound to be messy but take heart Susan :-)
I tend to think Skunkworks played a huge role in this particular decison. @ Susan care to confirm or deny ?Me thinks skunkworks should pat its back and then push KDN some more!!!
On Thu, Sep 16, 2010 at 8:57 AM, James Kagwe <kagwejg@gmail.com> wrote:
To me this will be throwing the retail products clients to the fire from the flying pan. My experience with Swiftglobal CS is probably worse than that of KDN. I have evidence which I'm not willing to table on this forum.
On 9/15/2010 1:57 PM, Steve Muchai wrote:
On Wed, Sep 15, 2010 at 11:54 AM, Susan Muthui<susan.muthui@kdn.co.ke> wrote:
KDN shall transfers some of the retail products which include
Butterfly,
You mean KDN shall transfer some of its headache and annoying complaining lusers to...
BTW, still waiting for my refund, but I'll take that up with you off-list.
BR, S
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--
[Asentric Consulting Ltd]
If a man has in himself the soul of a slave will he not become one no matter what his birth ....
-Richest Man in Babylon _______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Server donations spreadsheet
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-- Best regards, Odhiambo WASHINGTON, Nairobi,KE +254733744121/+254722743223 _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ "If you have nothing good to say about someone, just shut up!." -- Lucky Dube

On 17 September 2010 12:43, Joe Maina <maina307@gmail.com> wrote:
Case of shooting the messenger. The guys with issues with KDN please address it with them no need of repeating the same things here, u guyz r behaving like jilted lovers, either move out of KDN or stay and shut the hell up.
I concur with Maina on this one. KDN is trying to show the realignment the company wants to get into, probably due to the CC etc problems encountered by the consumers. Instead of wait and see approach, some guys have gone to the point of settling some old time scores with KDN (read Susan). If KDN is not your preferred choice, don't discourage the ones who feel it can satisfy them. There are so many ISPs in Kenya and KDN is just one of them. Even a jilted lover, as Maina has put it reasons when things go awry - either fight for the love or pack bags and leave.
On 17/09/2010, Odhiambo Washington <odhiambo@gmail.com> wrote:
On Thu, Sep 16, 2010 at 2:33 PM, Susan Muthui <susan.muthui@kdn.co.ke wrote:
Lets not speculate.
Kdn has moved some of its staff to sgk to ensure that the products and their customers are in good hands.
Good hands, you mean? I seriously doubt that. These are the same people we could NOT find to support us at KDN, now we expect them to be different at SGL?? Hahaaa. Unless the processes at SGL are better harmonized than at KDN, it's a case of "same forest, same monkeys", not even a different forest, unless you want to tell us what is so different at SGL that was NOT at KDN? Focus? Eagerness to make money?? Now as one fondly says, data will still keep flowing but clients continue with the waiting.
Susan, I asked about the fixing of the finance (or do I call it Billing System) system at KDN. I have an unresolved case - over 1 year unresolved. Do you know anyone who can resolve it? Please ask that person to talk to me. I need to get it off my back, please.
The process might not be smooth as John noted, our legal depart is working on the transfers. SGK is our retail arm, but kdn partners with other ISP's and supports them. Thank you guys for raising the issues, we monitored the threads, and we were able to confirm our realignments strategies. We are sure the move is a good one esp. to ISP's and our retail clients.
Susan
----- Original Message ----- From: "David Kiania | Asentric Consulting Ltd" <kianiadee@gmail.com> To: "Skunkworks Mailing List" <skunkworks@lists.my.co.ke> Sent: Thursday, September 16, 2010 1:38 PM
Subject: Re: [Skunkworks] KDN realignment
Actually the difference between retail and corporate is 1MB :-) So if there's critical a great number of you buying 1MB pipes that capacity will be quickly raised to 5MB.
Kiania
On Thu, Sep 16, 2010 at 11:40 AM, John Doe <fivepings@gmail.com> wrote:
Atleast KDN listened then acted.The clean up is bound to be messy but take heart Susan :-)
I tend to think Skunkworks played a huge role in this particular decison. @ Susan care to confirm or deny ?Me thinks skunkworks should pat its back and then push KDN some more!!!
On Thu, Sep 16, 2010 at 8:57 AM, James Kagwe <kagwejg@gmail.com> wrote:
To me this will be throwing the retail products clients to the fire
from
the flying pan. My experience with Swiftglobal CS is probably worse than that of KDN. I have evidence which I'm not willing to table on this forum.
On 9/15/2010 1:57 PM, Steve Muchai wrote:
On Wed, Sep 15, 2010 at 11:54 AM, Susan Muthui<
susan.muthui@kdn.co.ke>
wrote:
KDN shall transfers some of the retail products which include > Butterfly, > > You mean KDN shall transfer some of its headache and annoying complaining lusers to...
BTW, still waiting for my refund, but I'll take that up with you off-list.
BR, S
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--
[Asentric Consulting Ltd]
If a man has in himself the soul of a slave will he not become one no matter what his birth ....
-Richest Man in Babylon _______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Server donations spreadsheet
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------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke This message contains confidential information and is intended only for the individual named. If you are not the named addressee you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately by e-mail if you have received this e-mail by mistake and delete this e-mail from your system. E-mail transmission cannot be guaranteed to be secure or error-free as information could be intercepted, corrupted, lost, destroyed, arrive late or incomplete, or contain viruses. The sender therefore does not accept liability for any errors or omissions in the contents of this message, which arise as a result of e-mail transmission. If verification is required please request a hard-copy version. _______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Server donations spreadsheet
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-- Best regards, Odhiambo WASHINGTON, Nairobi,KE +254733744121/+254722743223 _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ "If you have nothing good to say about someone, just shut up!." -- Lucky Dube
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-- *Solomon Mbũrũ Kamau* ***************************************************** *Man is a gregarious animal and enjoys agreement as cows will graze all the same way to the side of a hill!* AND *It is better to die in dignity than in the ignominy of ambiguous generosity! * http://smiley2.wordpress.com http://mburu.sikika.co.ke

I dont know why guys are personalizing KDN issues with Susan, I dont see what warrants attack on her character and career, she is juts doing her part like Rita does for Orange. If you did not get her explanation, ask for clarification, not blame it on her job description. I thought Skunks were better than this. Be objective, not subjective. At least KDN are picking up, and admitting what they did, so reminding them that they did it doesnt solve anything. So unless you have objective issues like unresolved problems, this may not be the post to say that somebody's email address looks like that of a watchman at KDN

Reminds me of the time I was told I was in the sales department....[?] I was flattered; cos thats where I want to be in a few years,,, niiice commissions !!! @ Susan Dont be offended by we on this list, that is the way we are - take it with a smile; Like the Moon phases in the sky, so are the days of our skunks.

KDN is lucky its getting public feedback. Imagine what people say in their offices, homes and pubs. A PR managers job is to deal with things like this in the best way possible. But you cannot wish it away. if people are dissatisfied, unless you are working with a monopoly you better shape up. Ive never bothered to call KDN for service and its largely because of what ive read on this list. Im on of the FEW who dares speak about it publicly. I still think its an opportunity for them. it all depends on how this is handled. On Fri, Sep 17, 2010 at 2:52 PM, ndungu stephen <ndungustephen@gmail.com>wrote:
Reminds me of the time I was told I was in the sales department....[?]
I was flattered; cos thats where I want to be in a few years,,, niiice commissions !!!
@ Susan
Dont be offended by we on this list, that is the way we are - take it with a smile; Like the Moon phases in the sky, so are the days of our skunks.
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-- Sent from my Voice Recognition Watch© -------------------------------------------------------------------- Our greatest fear is not that we are inadequate,but that we are powerful beyond measure.It is our light, not our darkness, that frightens us.There is nothing enlightened about shrinking so that other people won't feel insecure around you.As we let our own light shine, we consciously give other people permission to do the same. As we are liberated from our fear,our presence automatically liberates others.

I agree Mwinamo, but some of that Feed back, seems like some people have issues that really have nothing to do with KDN, but nevertheless are feeling proud to associate them with KDN

In the absence of facts, rumours prevail. If someone gave me facts that I could prove about KDN to counter "rumours" or apologize and redress real complaints, it would build my confidence. But when there is SILENCE....tsk tsk. The issue is getting bigger and bigger because its going unaddressed. On Fri, Sep 17, 2010 at 3:30 PM, Dennis Kioko <dmbuvi@gmail.com> wrote:
I agree Mwinamo, but some of that Feed back, seems like some people have issues that really have nothing to do with KDN, but nevertheless are feeling proud to associate them with KDN _______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Server donations spreadsheet
http://spreadsheets.google.com/ccc?key=0AopdHkqSqKL-dHlQVTMxU1VBdU1BSWJxdy1f... ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
-- Sent from my Voice Recognition Watch© -------------------------------------------------------------------- Our greatest fear is not that we are inadequate,but that we are powerful beyond measure.It is our light, not our darkness, that frightens us.There is nothing enlightened about shrinking so that other people won't feel insecure around you.As we let our own light shine, we consciously give other people permission to do the same. As we are liberated from our fear,our presence automatically liberates others.

of which silence can also be a PR strategy, let it die a slow death or people get used to it. Observe the behaviour of some telecoms mentioned on this list On Fri, Sep 17, 2010 at 3:32 PM, Joram Mwinamo <joram.mwinamo@gmail.com>wrote:
In the absence of facts, rumours prevail. If someone gave me facts that I could prove about KDN to counter "rumours" or apologize and redress real complaints, it would build my confidence. But when there is SILENCE....tsk tsk.
The issue is getting bigger and bigger because its going unaddressed.
On Fri, Sep 17, 2010 at 3:30 PM, Dennis Kioko <dmbuvi@gmail.com> wrote:
I agree Mwinamo, but some of that Feed back, seems like some people have issues that really have nothing to do with KDN, but nevertheless are feeling proud to associate them with KDN _______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Server donations spreadsheet
http://spreadsheets.google.com/ccc?key=0AopdHkqSqKL-dHlQVTMxU1VBdU1BSWJxdy1f... ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
-- Sent from my Voice Recognition Watch© -------------------------------------------------------------------- Our greatest fear is not that we are inadequate,but that we are powerful beyond measure.It is our light, not our darkness, that frightens us.There is nothing enlightened about shrinking so that other people won't feel insecure around you.As we let our own light shine, we consciously give other people permission to do the same. As we are liberated from our fear,our presence automatically liberates others.
-- Sent from my Voice Recognition Watch© -------------------------------------------------------------------- Our greatest fear is not that we are inadequate,but that we are powerful beyond measure.It is our light, not our darkness, that frightens us.There is nothing enlightened about shrinking so that other people won't feel insecure around you.As we let our own light shine, we consciously give other people permission to do the same. As we are liberated from our fear,our presence automatically liberates others.

Just a quick one. Is she (Susan) on the list in the first place? At least we know Dan is She might have sent the mail to skunkworks but I doubt if she is receiving the mails unless Dan is forwarding them.. regards Patrick

@Patrick: Definately, check it out: Susan Muthui to Skunkworks show details Sep 15 (2 days ago) KDN has realigned......

Stephen, I can see she replied to some mails so that means we are being ignored. I think the major problem is a question of ownership. I saw a mail on a different mailing list where someone called safaricom from a zain line and was told off. Maybe KDN needs someone who will take personal ownership of the brand and 'die' with it at least in skunkworks. Guys try a different approach try to praise KDN for something and see who will respond. regards Patrick On Fri, Sep 17, 2010 at 3:42 PM, ndungu stephen <ndungustephen@gmail.com>wrote:
@Patrick:
Definately, check it out:

Skunks, I believe as listers there should more points of concern apart from the bad taste that KDN has left in many a mouth sometimes. These points should be more like; 1. Is there any physical infrastructure movement? 2. Do we expect downtime during a migration (if any)? 3. Is the support going to be better? 4. Might they require some of the expert skills that exists in this list, during this phase? During uptime the company (where I work) actually enjoys KDN service. What really sucks is trying to get through to the 5millie number esp on weekends. I wouldn't know what many of you have had to endure, but there always could have been worse. We have a come a long way from when basestations esp NSSF would go down and someone @ KDN tells you that its your radio that has issues (bucket of bollocks) to experiencing downtime on Westlands Fiber ring. But personally I prefer to stay on, than be moved to SGK (no pun intended). I smell the fear of change in many, a corner to the unknown. Have an excellent weekend On 17 September 2010 15:33, Joram Mwinamo <joram.mwinamo@gmail.com> wrote:
of which silence can also be a PR strategy, let it die a slow death or people get used to it. Observe the behaviour of some telecoms mentioned on this list
On Fri, Sep 17, 2010 at 3:32 PM, Joram Mwinamo <joram.mwinamo@gmail.com>wrote:
In the absence of facts, rumours prevail. If someone gave me facts that I could prove about KDN to counter "rumours" or apologize and redress real complaints, it would build my confidence. But when there is SILENCE....tsk tsk.
The issue is getting bigger and bigger because its going unaddressed.
On Fri, Sep 17, 2010 at 3:30 PM, Dennis Kioko <dmbuvi@gmail.com> wrote:
I agree Mwinamo, but some of that Feed back, seems like some people have issues that really have nothing to do with KDN, but nevertheless are feeling proud to associate them with KDN _______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Server donations spreadsheet
http://spreadsheets.google.com/ccc?key=0AopdHkqSqKL-dHlQVTMxU1VBdU1BSWJxdy1f... ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
-- Sent from my Voice Recognition Watch© -------------------------------------------------------------------- Our greatest fear is not that we are inadequate,but that we are powerful beyond measure.It is our light, not our darkness, that frightens us.There is nothing enlightened about shrinking so that other people won't feel insecure around you.As we let our own light shine, we consciously give other people permission to do the same. As we are liberated from our fear,our presence automatically liberates others.
-- Sent from my Voice Recognition Watch© -------------------------------------------------------------------- Our greatest fear is not that we are inadequate,but that we are powerful beyond measure.It is our light, not our darkness, that frightens us.There is nothing enlightened about shrinking so that other people won't feel insecure around you.As we let our own light shine, we consciously give other people permission to do the same. As we are liberated from our fear,our presence automatically liberates others.
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Server donations spreadsheet
http://spreadsheets.google.com/ccc?key=0AopdHkqSqKL-dHlQVTMxU1VBdU1BSWJxdy1f... ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
-- Lusiola Brian |3 R 1 /-\ |\|

KDN can learn from DELL and this incident with one Jeff Jarvis. http://www.buzzmachine.com/2005/08/17/dear-mr-dell/ They basically used the forum to engage with customers and came out smelling of roses. Cell C South Africa is trying it with Trevor Noah in South Africa after this Video http://www.youtube.com/watch?v=aCsv8QLaw0Q. Let's see how this one turns out. And in other news, we honestly can't expect Susan or Dan or Rita to respond to every single email. Furthermore they shouldn't as this is not an official channel, they are just being proactive employees. We shouldn't bind them to the brands they represent. Its not very professional. What we have a right to do is to receive the service we pay for. My other 2 Cents. On Fri, Sep 17, 2010 at 2:50 PM, Brian L <lusiola@gmail.com> wrote:
Skunks, I believe as listers there should more points of concern apart from the bad taste that KDN has left in many a mouth sometimes.
These points should be more like; 1. Is there any physical infrastructure movement? 2. Do we expect downtime during a migration (if any)? 3. Is the support going to be better? 4. Might they require some of the expert skills that exists in this list, during this phase?
During uptime the company (where I work) actually enjoys KDN service. What really sucks is trying to get through to the 5millie number esp on weekends. I wouldn't know what many of you have had to endure, but there always could have been worse.
We have a come a long way from when basestations esp NSSF would go down and someone @ KDN tells you that its your radio that has issues (bucket of bollocks) to experiencing downtime on Westlands Fiber ring. But personally I prefer to stay on, than be moved to SGK (no pun intended). I smell the fear of change in many, a corner to the unknown.
Have an excellent weekend
On 17 September 2010 15:33, Joram Mwinamo <joram.mwinamo@gmail.com> wrote:
of which silence can also be a PR strategy, let it die a slow death or people get used to it. Observe the behaviour of some telecoms mentioned on this list
On Fri, Sep 17, 2010 at 3:32 PM, Joram Mwinamo <joram.mwinamo@gmail.com>wrote:
In the absence of facts, rumours prevail. If someone gave me facts that I could prove about KDN to counter "rumours" or apologize and redress real complaints, it would build my confidence. But when there is SILENCE....tsk tsk.
The issue is getting bigger and bigger because its going unaddressed.
On Fri, Sep 17, 2010 at 3:30 PM, Dennis Kioko <dmbuvi@gmail.com> wrote:
I agree Mwinamo, but some of that Feed back, seems like some people have issues that really have nothing to do with KDN, but nevertheless are feeling proud to associate them with KDN _______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Server donations spreadsheet
http://spreadsheets.google.com/ccc?key=0AopdHkqSqKL-dHlQVTMxU1VBdU1BSWJxdy1f... ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
-- Sent from my Voice Recognition Watch© -------------------------------------------------------------------- Our greatest fear is not that we are inadequate,but that we are powerful beyond measure.It is our light, not our darkness, that frightens us.There is nothing enlightened about shrinking so that other people won't feel insecure around you.As we let our own light shine, we consciously give other people permission to do the same. As we are liberated from our fear,our presence automatically liberates others.
-- Sent from my Voice Recognition Watch© -------------------------------------------------------------------- Our greatest fear is not that we are inadequate,but that we are powerful beyond measure.It is our light, not our darkness, that frightens us.There is nothing enlightened about shrinking so that other people won't feel insecure around you.As we let our own light shine, we consciously give other people permission to do the same. As we are liberated from our fear,our presence automatically liberates others.
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Server donations spreadsheet
http://spreadsheets.google.com/ccc?key=0AopdHkqSqKL-dHlQVTMxU1VBdU1BSWJxdy1f... ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
-- Lusiola Brian |3 R 1 /-\ |\|
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Server donations spreadsheet
http://spreadsheets.google.com/ccc?key=0AopdHkqSqKL-dHlQVTMxU1VBdU1BSWJxdy1f... ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke

Still no response from KDN PR/marketing/tech...........Don't be like that. Am sure if several of these issues were addresses, some of those in charge of networking in their companies will be able to sleep more soundly at night.But anyway,May be the strategy of letting the thread direon its own might just work!! Ama susan is responding offlist...........Anyone? On Fri, Sep 17, 2010 at 3:50 PM, Brian L <lusiola@gmail.com> wrote:
Skunks, I believe as listers there should more points of concern apart from the bad taste that KDN has left in many a mouth sometimes.
These points should be more like; 1. Is there any physical infrastructure movement? 2. Do we expect downtime during a migration (if any)? 3. Is the support going to be better? 4. Might they require some of the expert skills that exists in this list, during this phase?
During uptime the company (where I work) actually enjoys KDN service. What really sucks is trying to get through to the 5millie number esp on weekends. I wouldn't know what many of you have had to endure, but there always could have been worse.
We have a come a long way from when basestations esp NSSF would go down and someone @ KDN tells you that its your radio that has issues (bucket of bollocks) to experiencing downtime on Westlands Fiber ring. But personally I prefer to stay on, than be moved to SGK (no pun intended). I smell the fear of change in many, a corner to the unknown.
Have an excellent weekend
On 17 September 2010 15:33, Joram Mwinamo <joram.mwinamo@gmail.com> wrote:
of which silence can also be a PR strategy, let it die a slow death or people get used to it. Observe the behaviour of some telecoms mentioned on this list
On Fri, Sep 17, 2010 at 3:32 PM, Joram Mwinamo <joram.mwinamo@gmail.com>wrote:
In the absence of facts, rumours prevail. If someone gave me facts that I could prove about KDN to counter "rumours" or apologize and redress real complaints, it would build my confidence. But when there is SILENCE....tsk tsk.
The issue is getting bigger and bigger because its going unaddressed.
On Fri, Sep 17, 2010 at 3:30 PM, Dennis Kioko <dmbuvi@gmail.com> wrote:
I agree Mwinamo, but some of that Feed back, seems like some people have issues that really have nothing to do with KDN, but nevertheless are feeling proud to associate them with KDN _______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Server donations spreadsheet
http://spreadsheets.google.com/ccc?key=0AopdHkqSqKL-dHlQVTMxU1VBdU1BSWJxdy1f... ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
-- Sent from my Voice Recognition Watch© -------------------------------------------------------------------- Our greatest fear is not that we are inadequate,but that we are powerful beyond measure.It is our light, not our darkness, that frightens us.There is nothing enlightened about shrinking so that other people won't feel insecure around you.As we let our own light shine, we consciously give other people permission to do the same. As we are liberated from our fear,our presence automatically liberates others.
-- Sent from my Voice Recognition Watch© -------------------------------------------------------------------- Our greatest fear is not that we are inadequate,but that we are powerful beyond measure.It is our light, not our darkness, that frightens us.There is nothing enlightened about shrinking so that other people won't feel insecure around you.As we let our own light shine, we consciously give other people permission to do the same. As we are liberated from our fear,our presence automatically liberates others.
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Server donations spreadsheet
http://spreadsheets.google.com/ccc?key=0AopdHkqSqKL-dHlQVTMxU1VBdU1BSWJxdy1f... ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
-- Lusiola Brian |3 R 1 /-\ |\|
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Server donations spreadsheet
http://spreadsheets.google.com/ccc?key=0AopdHkqSqKL-dHlQVTMxU1VBdU1BSWJxdy1f... ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke

Thank you for the objective concerns pointed out Brian. a.. There shall be no changes on our physical infrastructure during the migration, nevertheless, KDN has ongoing projects to grow its network coverage in the East Africa countries. b.. The migration will only entail a shift of client portfolios to a new ISP, hence no expected downtime. c.. The main focus for this move is to improve on the quality of service and customer satisfaction,hence our customer support shall tremendously improve. d.. We have always embraced the support from skunkworks as most of our staff members are listed. Kindly reach me on my email address for any further clarification, and yes am responding off list to any individual queries. Enjoy your weekend ----- Original Message ----- From: Brian L To: Skunkworks Mailing List Sent: Friday, September 17, 2010 3:50 PM Subject: Re: [Skunkworks] KDN realignment Skunks, I believe as listers there should more points of concern apart from the bad taste that KDN has left in many a mouth sometimes. These points should be more like; 1. Is there any physical infrastructure movement? 2. Do we expect downtime during a migration (if any)? 3. Is the support going to be better? 4. Might they require some of the expert skills that exists in this list, during this phase? During uptime the company (where I work) actually enjoys KDN service. What really sucks is trying to get through to the 5millie number esp on weekends. I wouldn't know what many of you have had to endure, but there always could have been worse. We have a come a long way from when basestations esp NSSF would go down and someone @ KDN tells you that its your radio that has issues (bucket of bollocks) to experiencing downtime on Westlands Fiber ring. But personally I prefer to stay on, than be moved to SGK (no pun intended). I smell the fear of change in many, a corner to the unknown. Have an excellent weekend On 17 September 2010 15:33, Joram Mwinamo <joram.mwinamo@gmail.com> wrote: of which silence can also be a PR strategy, let it die a slow death or people get used to it. Observe the behaviour of some telecoms mentioned on this list On Fri, Sep 17, 2010 at 3:32 PM, Joram Mwinamo <joram.mwinamo@gmail.com> wrote: In the absence of facts, rumours prevail. If someone gave me facts that I could prove about KDN to counter "rumours" or apologize and redress real complaints, it would build my confidence. But when there is SILENCE....tsk tsk. The issue is getting bigger and bigger because its going unaddressed. On Fri, Sep 17, 2010 at 3:30 PM, Dennis Kioko <dmbuvi@gmail.com> wrote: I agree Mwinamo, but some of that Feed back, seems like some people have issues that really have nothing to do with KDN, but nevertheless are feeling proud to associate them with KDN _______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Server donations spreadsheet http://spreadsheets.google.com/ccc?key=0AopdHkqSqKL-dHlQVTMxU1VBdU1BSWJxdy1f... ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke -- Sent from my Voice Recognition Watch© -------------------------------------------------------------------- Our greatest fear is not that we are inadequate,but that we are powerful beyond measure.It is our light, not our darkness, that frightens us.There is nothing enlightened about shrinking so that other people won't feel insecure around you.As we let our own light shine, we consciously give other people permission to do the same. As we are liberated from our fear,our presence automatically liberates others. -- Sent from my Voice Recognition Watch© -------------------------------------------------------------------- Our greatest fear is not that we are inadequate,but that we are powerful beyond measure.It is our light, not our darkness, that frightens us.There is nothing enlightened about shrinking so that other people won't feel insecure around you.As we let our own light shine, we consciously give other people permission to do the same. As we are liberated from our fear,our presence automatically liberates others. _______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Server donations spreadsheet http://spreadsheets.google.com/ccc?key=0AopdHkqSqKL-dHlQVTMxU1VBdU1BSWJxdy1f... ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke -- Lusiola Brian |3 R 1 /-\ |\| ------------------------------------------------------------------------------ _______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Server donations spreadsheet http://spreadsheets.google.com/ccc?key=0AopdHkqSqKL-dHlQVTMxU1VBdU1BSWJxdy1f... ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke This message contains confidential information and is intended only for the individual named. If you are not the named addressee you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately by e-mail if you have received this e-mail by mistake and delete this e-mail from your system. E-mail transmission cannot be guaranteed to be secure or error-free as information could be intercepted, corrupted, lost, destroyed, arrive late or incomplete, or contain viruses. The sender therefore does not accept liability for any errors or omissions in the contents of this message, which arise as a result of e-mail transmission. If verification is required please request a hard-copy version.

Excellent! Im happy. Nice weekend! On Fri, Sep 17, 2010 at 4:52 PM, Susan Muthui <susan.muthui@kdn.co.ke>wrote:
Thank you for the objective concerns pointed out Brian.
- There shall be no changes on our physical infrastructure during the migration, nevertheless, KDN has ongoing projects to grow its network coverage in the East Africa countries. - The migration will only entail a shift of client portfolios to a new ISP, hence no expected downtime. - The main focus for this move is to improve on the quality of service and customer satisfaction,hence our customer support shall tremendously improve. - We have always embraced the support from skunkworks as most of our staff members are listed.
Kindly reach me on my email address for any further clarification, and yes am responding off list to any individual queries.
Enjoy your weekend ----- Original Message -----
*From:* Brian L <lusiola@gmail.com> *To:* Skunkworks Mailing List <skunkworks@lists.my.co.ke> *Sent:* Friday, September 17, 2010 3:50 PM *Subject:* Re: [Skunkworks] KDN realignment
Skunks, I believe as listers there should more points of concern apart from the bad taste that KDN has left in many a mouth sometimes.
These points should be more like; 1. Is there any physical infrastructure movement? 2. Do we expect downtime during a migration (if any)? 3. Is the support going to be better? 4. Might they require some of the expert skills that exists in this list, during this phase?
During uptime the company (where I work) actually enjoys KDN service. What really sucks is trying to get through to the 5millie number esp on weekends. I wouldn't know what many of you have had to endure, but there always could have been worse.
We have a come a long way from when basestations esp NSSF would go down and someone @ KDN tells you that its your radio that has issues (bucket of bollocks) to experiencing downtime on Westlands Fiber ring. But personally I prefer to stay on, than be moved to SGK (no pun intended). I smell the fear of change in many, a corner to the unknown.
Have an excellent weekend
On 17 September 2010 15:33, Joram Mwinamo <joram.mwinamo@gmail.com> wrote:
of which silence can also be a PR strategy, let it die a slow death or people get used to it. Observe the behaviour of some telecoms mentioned on this list
On Fri, Sep 17, 2010 at 3:32 PM, Joram Mwinamo <joram.mwinamo@gmail.com>wrote:
In the absence of facts, rumours prevail. If someone gave me facts that I could prove about KDN to counter "rumours" or apologize and redress real complaints, it would build my confidence. But when there is SILENCE....tsk tsk.
The issue is getting bigger and bigger because its going unaddressed.
On Fri, Sep 17, 2010 at 3:30 PM, Dennis Kioko <dmbuvi@gmail.com> wrote:
I agree Mwinamo, but some of that Feed back, seems like some people have issues that really have nothing to do with KDN, but nevertheless are feeling proud to associate them with KDN _______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Server donations spreadsheet
http://spreadsheets.google.com/ccc?key=0AopdHkqSqKL-dHlQVTMxU1VBdU1BSWJxdy1f... ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
-- Sent from my Voice Recognition Watch© -------------------------------------------------------------------- Our greatest fear is not that we are inadequate,but that we are powerful beyond measure.It is our light, not our darkness, that frightens us.There is nothing enlightened about shrinking so that other people won't feel insecure around you.As we let our own light shine, we consciously give other people permission to do the same. As we are liberated from our fear,our presence automatically liberates others.
-- Sent from my Voice Recognition Watch© -------------------------------------------------------------------- Our greatest fear is not that we are inadequate,but that we are powerful beyond measure.It is our light, not our darkness, that frightens us.There is nothing enlightened about shrinking so that other people won't feel insecure around you.As we let our own light shine, we consciously give other people permission to do the same. As we are liberated from our fear,our presence automatically liberates others.
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Server donations spreadsheet
http://spreadsheets.google.com/ccc?key=0AopdHkqSqKL-dHlQVTMxU1VBdU1BSWJxdy1f... ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
-- Lusiola Brian |3 R 1 /-\ |\|
------------------------------
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Server donations spreadsheet
http://spreadsheets.google.com/ccc?key=0AopdHkqSqKL-dHlQVTMxU1VBdU1BSWJxdy1f... ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
This message contains confidential information and is intended only for the individual named. If you are not the named addressee you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately by e-mail if you have received this e-mail by mistake and delete this e-mail from your system. E-mail transmission cannot be guaranteed to be secure or error-free as information could be intercepted, corrupted, lost, destroyed, arrive late or incomplete, or contain viruses. The sender therefore does not accept liability for any errors or omissions in the contents of this message, which arise as a result of e-mail transmission. If verification is required please request a hard-copy version. *Kenya Data Networks,* *Tel: +254(20)5000000,* *www.kdn.co.ke*
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Server donations spreadsheet
http://spreadsheets.google.com/ccc?key=0AopdHkqSqKL-dHlQVTMxU1VBdU1BSWJxdy1f... ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
-- Sent from my Voice Recognition Watch© -------------------------------------------------------------------- Our greatest fear is not that we are inadequate,but that we are powerful beyond measure.It is our light, not our darkness, that frightens us.There is nothing enlightened about shrinking so that other people won't feel insecure around you.As we let our own light shine, we consciously give other people permission to do the same. As we are liberated from our fear,our presence automatically liberates others.

Are you growing into Burundi? Contact me offlist if you are. Jangita | +254 76 918383 | MSN & Y!: jangita@yahoo.com Skype: jangita | GTalk: jangita.nyagudi@gmail.com

@susan, more questions... How about pricing? Will that change too? On Friday, September 17, 2010, Susan Muthui <susan.muthui@kdn.co.ke> wrote:
Thank you for the objective concerns pointed out Brian.
There shall be no changes on our physical infrastructure during the migration, nevertheless, KDN has ongoing projects to grow its network coverage in the East Africa countries. The migration will only entail a shift of client portfolios to a new ISP, hence no expected downtime. The main focus for this move is to improve on the quality of service and customer satisfaction,hence our customer support shall tremendously improve. We have always embraced the support from skunkworks as most of our staff members are listed. Kindly reach me on my email address for any further clarification, and yes am responding off list to any individual queries.
Enjoy your weekend
----- Original Message -----
From: Brian L <lusiola@gmail.com> To: Skunkworks Mailing List <skunkworks@lists.my.co.ke> Sent: Friday, September 17, 2010 3:50 PM Subject: Re: [Skunkworks] KDN realignment
Skunks, I believe as listers there should more points of concern apart from the bad taste that KDN has left in many a mouth sometimes.
These points should be more like; 1. Is there any physical infrastructure movement? 2. Do we expect downtime during a migration (if any)? 3. Is the support going to be better? 4. Might they require some of the expert skills that exists in this list, during this phase?
During uptime the company (where I work) actually enjoys KDN service. What really sucks is trying to get through to the 5millie number esp on weekends. I wouldn't know what many of you have had to endure, but there always could have been worse.
We have a come a long way from when basestations esp NSSF would go down and someone @ KDN tells you that its your radio that has issues (bucket of bollocks) to experiencing downtime on Westlands Fiber ring. But personally I prefer to stay on, than be moved to SGK (no pun intended). I smell the fear of change in many, a corner to the unknown.
Have an excellent weekend
On 17 September 2010 15:33, Joram Mwinamo <joram.mwinamo@gmail.com> wrote: of which silence can also be a PR strategy, let it die a slow death or people get used to it. Observe the behaviour of some telecoms mentioned on this list
On Fri, Sep 17, 2010 at 3:32 PM, Joram Mwinamo <joram.mwinamo@gmail.com> wrote: In the absence of facts, rumours prevail. If someone gave me facts that I could prove about KDN to counter "rumours" or apologize and redress real complaints, it would build my confidence. But when there is SILENCE....tsk tsk.
The issue is getting bigger and bigger because its going unaddressed.
On Fri, Sep 17, 2010 at 3:30 PM, Dennis Kioko <dmbuvi@gmail.com> wrote:
I agree Mwinamo, but some of that Feed back, seems like some people have issues that really have nothing to do with KDN, but nevertheless are feeling proud to associate them with KDN
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Server donations spreadsheet Skunkworks Server Harambee <http://spreadsheets.google.com/ccc?key=0AopdHkqSqKL-dHlQVTMxU1VBdU1BSWJxdy1fbjAwOUE&hl=en> ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
-- Sent from my Voice Recognition Watch© -------------------------------------------------------------------- Our greatest fear is not that we are inadequate,but that we are powerful beyond measure.It is our light, not our darkness, that frightens us.There is nothing enlightened about shrinking so that other people won't feel insecure around you.As we let our own light shine, we consciously give other people permission to do the same. As we are liberated from our fear,our presence automatically liberates others.
-- Sent from my Voice Recognition Watch© -------------------------------------------------------------------- Our greatest fear is not that we are inadequate,but that we are powerful beyond measure.It is our light, not our darkness, that frightens us.There is nothing enlightened about shrinking so that other people won't feel insecure around y
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Server donations spreadsheet Skunkworks Server Harambee <http://spreadsheets.google.com/ccc?key=0AopdHkqSqKL-dHlQVTMxU1VBdU1BSWJxdy1fbjAwOUE&hl=en> ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
This message contains confidential information and is intended only for the individual named. If you are not the named addressee you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately by e-mail if you have received this e-mail by mistake and delete this e-mail from your system. E-mail transmission cannot be guaranteed to be secure or error-free as information could be intercepted, corrupted, lost, destroyed, arrive late or incomplete, or contain viruses. The sender therefore does not accept liability for any errors or omissions in the contents of this message, which arise as a result of e-mail transmission. If verification is required please request a hard-copy version. Kenya Data Networks, Tel: +254(20)5000000, www.kdn.co.ke
-- Regards, Collins Areba. Strategic Operations. Center for Renewable Alternatives Old Ferry Road, off Msa Malindi Rd, Kilifi, Kenya. +254 720 516758 +254 734 696821 skype/gtalk/twitter: arebacollins *Solar *| * Wind *| * Waves * | * Biomass *

@John Doe "*And in other news, we honestly can't expect Susan or Dan or Rita to respond to every single email. * *Furthermore they shouldn't as this is not an official channel, they are just being proactive employees*." I totally agree with you on that point. Very true. Like it or not, KDN (and you can substitute 'KDN' here with any other service/product provider) is not obliged to respond to ANY email/thread on this list w.r.t. official KDN matters. If they so wish, they may, but we mustn't think it is our right to have them reply on this forum. Kind Regards John On Fri, Sep 17, 2010 at 9:23 PM, [ Brainiac ] <arebacollins@gmail.com>wrote:
@susan, more questions...
How about pricing? Will that change too?
On Friday, September 17, 2010, Susan Muthui <susan.muthui@kdn.co.ke> wrote:
Thank you for the objective concerns pointed out Brian.
There shall be no changes on our physical infrastructure during the migration, nevertheless, KDN has ongoing
projects to
grow its network coverage in the East Africa countries. The migration will only entail a shift of client portfolios to a new ISP, hence no expected downtime. The main focus for this move is to improve on the quality of service and customer satisfaction,hence our customer support shall tremendously improve. We have always embraced the support from skunkworks as most of our staff members are listed. Kindly reach me on my email address for any further clarification, and yes am responding off list to any individual queries.
Enjoy your weekend
----- Original Message -----
From: Brian L <lusiola@gmail.com> To: Skunkworks Mailing List <skunkworks@lists.my.co.ke> Sent: Friday, September 17, 2010 3:50 PM Subject: Re: [Skunkworks] KDN realignment
Skunks, I believe as listers there should more points of concern apart from the bad taste that KDN has left in many a mouth sometimes.
These points should be more like; 1. Is there any physical infrastructure movement? 2. Do we expect downtime during a migration (if any)? 3. Is the support going to be better? 4. Might they require some of the expert skills that exists in this list, during this phase?
During uptime the company (where I work) actually enjoys KDN service. What really sucks is trying to get through to the 5millie number esp on weekends. I wouldn't know what many of you have had to endure, but there always could have been worse.
We have a come a long way from when basestations esp NSSF would go down and someone @ KDN tells you that its your radio that has issues (bucket of bollocks) to experiencing downtime on Westlands Fiber ring. But personally I prefer to stay on, than be moved to SGK (no pun intended). I smell the fear of change in many, a corner to the unknown.
Have an excellent weekend
On 17 September 2010 15:33, Joram Mwinamo <joram.mwinamo@gmail.com> wrote: of which silence can also be a PR strategy, let it die a slow death or people get used to it. Observe the behaviour of some telecoms mentioned on this list
On Fri, Sep 17, 2010 at 3:32 PM, Joram Mwinamo < joram.mwinamo@gmail.com> wrote: In the absence of facts, rumours prevail. If someone gave me facts that I could prove about KDN to counter "rumours" or apologize and redress real complaints, it would build my confidence. But when there is SILENCE....tsk tsk.
The issue is getting bigger and bigger because its going unaddressed.
On Fri, Sep 17, 2010 at 3:30 PM, Dennis Kioko <dmbuvi@gmail.com> wrote:
I agree Mwinamo, but some of that Feed back, seems like some people have issues that really have nothing to do with KDN, but nevertheless are feeling proud to associate them with KDN
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Server donations spreadsheet Skunkworks Server Harambee < http://spreadsheets.google.com/ccc?key=0AopdHkqSqKL-dHlQVTMxU1VBdU1BSWJxdy1f...
------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
-- Sent from my Voice Recognition Watch© -------------------------------------------------------------------- Our greatest fear is not that we are inadequate,but that we are powerful beyond measure.It is our light, not our darkness, that frightens us.There is nothing enlightened about shrinking so that other people won't feel insecure around you.As we let our own light shine, we consciously give other people permission to do the same. As we are liberated from our fear,our presence automatically liberates others.
-- Sent from my Voice Recognition Watch© -------------------------------------------------------------------- Our greatest fear is not that we are inadequate,but that we are powerful beyond measure.It is our light, not our darkness, that frightens us.There is nothing enlightened about shrinking so that other people won't feel insecure around y
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Server donations spreadsheet Skunkworks Server Harambee < http://spreadsheets.google.com/ccc?key=0AopdHkqSqKL-dHlQVTMxU1VBdU1BSWJxdy1f...
------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
This message contains confidential information and is intended only for the individual named. If you are not the named addressee you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately by e-mail if you have received this e-mail by mistake and delete this e-mail from your system. E-mail transmission cannot be guaranteed to be secure or error-free as information could be intercepted, corrupted, lost, destroyed, arrive late or incomplete, or contain viruses. The sender therefore does not accept liability for any errors or omissions in the contents of this message, which arise as a result of e-mail transmission. If verification is required please request a hard-copy version. Kenya Data Networks, Tel: +254(20)5000000, www.kdn.co.ke
-- Regards,
Collins Areba. Strategic Operations. Center for Renewable Alternatives Old Ferry Road, off Msa Malindi Rd, Kilifi, Kenya. +254 720 516758 +254 734 696821 skype/gtalk/twitter: arebacollins
*Solar *| * Wind *| * Waves * | * Biomass * _______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Server donations spreadsheet
http://spreadsheets.google.com/ccc?key=0AopdHkqSqKL-dHlQVTMxU1VBdU1BSWJxdy1f... ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke

@ Brainiac, yes the prices will change. We are working on new products tailor made for the corporate market, once that is done we shall announce our new products and prices. Regards ----- Original Message ----- From: "[ Brainiac ]" <arebacollins@gmail.com> To: "Skunkworks Mailing List" <skunkworks@lists.my.co.ke> Sent: Friday, September 17, 2010 9:23 PM Subject: Re: [Skunkworks] KDN realignment
@susan, more questions...
How about pricing? Will that change too?
On Friday, September 17, 2010, Susan Muthui <susan.muthui@kdn.co.ke> wrote:
Thank you for the objective concerns pointed out Brian.
There shall be no changes on our physical infrastructure during the migration, nevertheless, KDN has ongoing projects to grow its network coverage in the East Africa countries. The migration will only entail a shift of client portfolios to a new ISP, hence no expected downtime. The main focus for this move is to improve on the quality of service and customer satisfaction,hence our customer support shall tremendously improve. We have always embraced the support from skunkworks as most of our staff members are listed. Kindly reach me on my email address for any further clarification, and yes am responding off list to any individual queries.
Enjoy your weekend
----- Original Message -----
From: Brian L <lusiola@gmail.com> To: Skunkworks Mailing List <skunkworks@lists.my.co.ke> Sent: Friday, September 17, 2010 3:50 PM Subject: Re: [Skunkworks] KDN realignment
Skunks, I believe as listers there should more points of concern apart from the bad taste that KDN has left in many a mouth sometimes.
These points should be more like; 1. Is there any physical infrastructure movement? 2. Do we expect downtime during a migration (if any)? 3. Is the support going to be better? 4. Might they require some of the expert skills that exists in this list, during this phase?
During uptime the company (where I work) actually enjoys KDN service. What really sucks is trying to get through to the 5millie number esp on weekends. I wouldn't know what many of you have had to endure, but there always could have been worse.
We have a come a long way from when basestations esp NSSF would go down and someone @ KDN tells you that its your radio that has issues (bucket of bollocks) to experiencing downtime on Westlands Fiber ring. But personally I prefer to stay on, than be moved to SGK (no pun intended). I smell the fear of change in many, a corner to the unknown.
Have an excellent weekend
On 17 September 2010 15:33, Joram Mwinamo <joram.mwinamo@gmail.com> wrote: of which silence can also be a PR strategy, let it die a slow death or people get used to it. Observe the behaviour of some telecoms mentioned on this list
On Fri, Sep 17, 2010 at 3:32 PM, Joram Mwinamo <joram.mwinamo@gmail.com> wrote: In the absence of facts, rumours prevail. If someone gave me facts that I could prove about KDN to counter "rumours" or apologize and redress real complaints, it would build my confidence. But when there is SILENCE....tsk tsk.
The issue is getting bigger and bigger because its going unaddressed.
On Fri, Sep 17, 2010 at 3:30 PM, Dennis Kioko <dmbuvi@gmail.com> wrote:
I agree Mwinamo, but some of that Feed back, seems like some people have issues that really have nothing to do with KDN, but nevertheless are feeling proud to associate them with KDN
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Server donations spreadsheet Skunkworks Server Harambee <http://spreadsheets.google.com/ccc?key=0AopdHkqSqKL-dHlQVTMxU1VBdU1BSWJxdy1fbjAwOUE&hl=en> ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
-- Sent from my Voice Recognition Watch© -------------------------------------------------------------------- Our greatest fear is not that we are inadequate,but that we are powerful beyond measure.It is our light, not our darkness, that frightens us.There is nothing enlightened about shrinking so that other people won't feel insecure around you.As we let our own light shine, we consciously give other people permission to do the same. As we are liberated from our fear,our presence automatically liberates others.
-- Sent from my Voice Recognition Watch© -------------------------------------------------------------------- Our greatest fear is not that we are inadequate,but that we are powerful beyond measure.It is our light, not our darkness, that frightens us.There is nothing enlightened about shrinking so that other people won't feel insecure around y
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Server donations spreadsheet Skunkworks Server Harambee <http://spreadsheets.google.com/ccc?key=0AopdHkqSqKL-dHlQVTMxU1VBdU1BSWJxdy1fbjAwOUE&hl=en> ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
This message contains confidential information and is intended only for the individual named. If you are not the named addressee you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately by e-mail if you have received this e-mail by mistake and delete this e-mail from your system. E-mail transmission cannot be guaranteed to be secure or error-free as information could be intercepted, corrupted, lost, destroyed, arrive late or incomplete, or contain viruses. The sender therefore does not accept liability for any errors or omissions in the contents of this message, which arise as a result of e-mail transmission. If verification is required please request a hard-copy version. Kenya Data Networks, Tel: +254(20)5000000, www.kdn.co.ke
-- Regards,
Collins Areba. Strategic Operations. Center for Renewable Alternatives Old Ferry Road, off Msa Malindi Rd, Kilifi, Kenya. +254 720 516758 +254 734 696821 skype/gtalk/twitter: arebacollins
*Solar *| * Wind *| * Waves * | * Biomass * _______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Server donations spreadsheet http://spreadsheets.google.com/ccc?key=0AopdHkqSqKL-dHlQVTMxU1VBdU1BSWJxdy1f... ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
This message contains confidential information and is intended only for the individual named. If you are not the named addressee you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately by e-mail if you have received this e-mail by mistake and delete this e-mail from your system. E-mail transmission cannot be guaranteed to be secure or error-free as information could be intercepted, corrupted, lost, destroyed, arrive late or incomplete, or contain viruses. The sender therefore does not accept liability for any errors or omissions in the contents of this message, which arise as a result of e-mail transmission. If verification is required please request a hard-copy version.

Much better response :) Has addressed the issues at hand and offered alternative ways of communicating... IMHO much more professional response. Some 2 cents: someone asked us not to tie Susan to the brand .... But if we separate Susan from the brand what do we have ... Susan is the medium through which we experience the brand and if Susan does a grand job we enjoy the brand all the more. Kind regards, Paul From: skunkworks-bounces@lists.my.co.ke [mailto:skunkworks-bounces@lists.my.co.ke] On Behalf Of Susan Muthui Sent: Friday, September 17, 2010 4:53 PM To: Skunkworks Mailing List Subject: Re: [Skunkworks] KDN realignment Thank you for the objective concerns pointed out Brian. * There shall be no changes on our physical infrastructure during the migration, nevertheless, KDN has ongoing projects to grow its network coverage in the East Africa countries. * The migration will only entail a shift of client portfolios to a new ISP, hence no expected downtime. * The main focus for this move is to improve on the quality of service and customer satisfaction,hence our customer support shall tremendously improve. * We have always embraced the support from skunkworks as most of our staff members are listed. Kindly reach me on my email address for any further clarification, and yes am responding off list to any individual queries. Enjoy your weekend ----- Original Message ----- From: Brian L<mailto:lusiola@gmail.com> To: Skunkworks Mailing List<mailto:skunkworks@lists.my.co.ke> Sent: Friday, September 17, 2010 3:50 PM Subject: Re: [Skunkworks] KDN realignment Skunks, I believe as listers there should more points of concern apart from the bad taste that KDN has left in many a mouth sometimes. These points should be more like; 1. Is there any physical infrastructure movement? 2. Do we expect downtime during a migration (if any)? 3. Is the support going to be better? 4. Might they require some of the expert skills that exists in this list, during this phase? During uptime the company (where I work) actually enjoys KDN service. What really sucks is trying to get through to the 5millie number esp on weekends. I wouldn't know what many of you have had to endure, but there always could have been worse. We have a come a long way from when basestations esp NSSF would go down and someone @ KDN tells you that its your radio that has issues (bucket of bollocks) to experiencing downtime on Westlands Fiber ring. But personally I prefer to stay on, than be moved to SGK (no pun intended). I smell the fear of change in many, a corner to the unknown. Have an excellent weekend On 17 September 2010 15:33, Joram Mwinamo <joram.mwinamo@gmail.com<mailto:joram.mwinamo@gmail.com>> wrote: of which silence can also be a PR strategy, let it die a slow death or people get used to it. Observe the behaviour of some telecoms mentioned on this list On Fri, Sep 17, 2010 at 3:32 PM, Joram Mwinamo <joram.mwinamo@gmail.com<mailto:joram.mwinamo@gmail.com>> wrote: In the absence of facts, rumours prevail. If someone gave me facts that I could prove about KDN to counter "rumours" or apologize and redress real complaints, it would build my confidence. But when there is SILENCE....tsk tsk. The issue is getting bigger and bigger because its going unaddressed. On Fri, Sep 17, 2010 at 3:30 PM, Dennis Kioko <dmbuvi@gmail.com<mailto:dmbuvi@gmail.com>> wrote: I agree Mwinamo, but some of that Feed back, seems like some people have issues that really have nothing to do with KDN, but nevertheless are feeling proud to associate them with KDN _______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke<mailto:Skunkworks@lists.my.co.ke> http://orion.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Server donations spreadsheet http://spreadsheets.google.com/ccc?key=0AopdHkqSqKL-dHlQVTMxU1VBdU1BSWJxdy1f... ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke -- Sent from my Voice Recognition Watch(c) -------------------------------------------------------------------- Our greatest fear is not that we are inadequate,but that we are powerful beyond measure.It is our light, not our darkness, that frightens us.There is nothing enlightened about shrinking so that other people won't feel insecure around you.As we let our own light shine, we consciously give other people permission to do the same. As we are liberated from our fear,our presence automatically liberates others. -- Sent from my Voice Recognition Watch(c) -------------------------------------------------------------------- Our greatest fear is not that we are inadequate,but that we are powerful beyond measure.It is our light, not our darkness, that frightens us.There is nothing enlightened about shrinking so that other people won't feel insecure around you.As we let our own light shine, we consciously give other people permission to do the same. As we are liberated from our fear,our presence automatically liberates others. _______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke<mailto:Skunkworks@lists.my.co.ke> http://orion.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Server donations spreadsheet http://spreadsheets.google.com/ccc?key=0AopdHkqSqKL-dHlQVTMxU1VBdU1BSWJxdy1f... ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke -- Lusiola Brian |3 R 1 /-\ |\| ________________________________ _______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://orion.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Server donations spreadsheet http://spreadsheets.google.com/ccc?key=0AopdHkqSqKL-dHlQVTMxU1VBdU1BSWJxdy1f... ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke This message contains confidential information and is intended only for the individual named. If you are not the named addressee you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately by e-mail if you have received this e-mail by mistake and delete this e-mail from your system. E-mail transmission cannot be guaranteed to be secure or error-free as information could be intercepted, corrupted, lost, destroyed, arrive late or incomplete, or contain viruses. The sender therefore does not accept liability for any errors or omissions in the contents of this message, which arise as a result of e-mail transmission. If verification is required please request a hard-copy version. Kenya Data Networks, Tel: +254(20)5000000, www.kdn.co.ke

Interesting.... we hardly experience downtime incidents with SGK. I would say that their service availability is great. Never expected to hear complaints about them... On 16 September 2010 09:57, James Kagwe <kagwejg@gmail.com> wrote:
To me this will be throwing the retail products clients to the fire from the flying pan. My experience with Swiftglobal CS is probably worse than that of KDN. I have evidence which I'm not willing to table on this forum.
On 9/15/2010 1:57 PM, Steve Muchai wrote:
On Wed, Sep 15, 2010 at 11:54 AM, Susan Muthui<susan.muthui@kdn.co.ke> wrote:
KDN shall transfers some of the retail products which include Butterfly,
You mean KDN shall transfer some of its headache and annoying
complaining lusers to...
BTW, still waiting for my refund, but I'll take that up with you off-list.
BR, S
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Server donations spreadsheet
http://spreadsheets.google.com/ccc?key=0AopdHkqSqKL-dHlQVTMxU1VBdU1BSWJxdy1f... ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke

On Thu, Sep 16, 2010 at 9:57 AM, James Kagwe <kagwejg@gmail.com> wrote:
To me this will be throwing the retail products clients to the fire from the flying pan. My experience with Swiftglobal CS is probably worse than that of KDN. I have evidence which I'm not willing to table on this forum.
So I'd better pray I get my refund first, or forever hold my peace.... BR, S -- This message represents the official view of the voices in my head.

On Wed, Sep 15, 2010 at 11:54 AM, Susan Muthui <susan.muthui@kdn.co.ke>wrote:
KDN shall transfers some of the retail products which include Butterfly, BOX, DSL and Under Sea Internet Bandwidth under 2MB to its sister company Swift Global Kenya Ltd, also a member of the Altech East Africa Group.
Susan, Will you first solve the mess in your billing system before transferring the clients, or how do you suppose this will happen? I am only hoping you will not transfer the mess to Swift Global. If you need details, please contact me off list. -- Best regards, Odhiambo WASHINGTON, Nairobi,KE +254733744121/+254722743223 _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ "If you have nothing good to say about someone, just shut up!." -- Lucky Dube

On 15 September 2010 11:54, Susan Muthui <susan.muthui@kdn.co.ke> wrote:
KDN shall transfers some of the retail products which include Butterfly, BOX, DSL and Under Sea Internet Bandwidth under 2MB to its sister company Swift Global Kenya Ltd, also a member of the Altech East Africa Group.
Swift Global?! Butterfly?! walalalala - poleni maguys on KDN poleni - we salute you for suffering you do on behalf of .... ummm not sure on behalf of whom but salutes nonetheless -- Pamoja e:daudi.were@gmail.com <e%3Adaudi.were@gmail.com> skype: d.were

On Wed, Sep 15, 2010 at 11:05 AM, Susan Muthui <susan.muthui@kdn.co.ke>wrote:
KDN has realigned its services and will now concentrate on the wholesale market. This message contains confidential information and is intended only for the individual named. If you are not the named addressee you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately by e-mail if you have received this e-mail by mistake and delete this e-mail from your system.
I received this email by mistake , so i have immediately deleted it.
participants (30)
-
[ Brainiac ]
-
Aladin Khedira
-
Alvin Jason Ochieng
-
Andrew Wachira
-
ashok+skunkworks@parliaments.info
-
Brian L
-
Brian Rioba
-
Dan Kwach
-
Daudi Were
-
David Kiania | Asentric Consulting Ltd
-
Dennis Kioko
-
James Kagwe
-
Jangita
-
Jared Koyier
-
Joe Maina
-
John Doe
-
John Ndambuki
-
Joram Mwinamo
-
Musya mike
-
ndungu stephen
-
Odhiambo Washington
-
Patrick Karanja
-
Paul Mwachi
-
pithon kamau
-
Simon Mbuthia
-
Solomon Mburu Kamau
-
steve kyengo
-
Steve Muchai
-
Susan Muthui
-
Watson Kambo