A PR managers job is to deal with things like this in the best way possible. But you cannot wish it away. if people are dissatisfied, unless you are working with a monopoly you better shape up. Ive never bothered to call KDN for service and its largely because of what ive read on this list. Im on of the FEW who dares speak about it publicly.

I still think its an opportunity for them. it all depends on how this is handled.

On Fri, Sep 17, 2010 at 2:52 PM, ndungu stephen <ndungustephen@gmail.com> wrote:

Reminds me of the time I was told I was in the sales department....

I was flattered; cos thats where I want to be in a few years,,, niiice commissions !!!

@ Susan

Dont be offended by we on this list, that is the way we are - take it with a smile; Like the Moon phases in the sky, so are the days of our skunks.

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