On 17 September 2010 12:43, Joe Maina <maina307@gmail.com> wrote:

Case of shooting the messenger. The guys with issues with KDN please
address it with
them no need of repeating the same things here, u guyz r behaving like
jilted lovers, either
move out of KDN or stay and shut the hell up.

I concur with Maina on this one. KDN is trying to show the realignment the company wants to get into, probably due to the CC etc problems encountered by the consumers. Instead of wait and see approach, some guys have gone to the point of settling some old time scores with KDN (read Susan). If KDN is not your preferred choice, don't discourage the ones who feel it can satisfy them. There are so many ISPs in Kenya and KDN is just one of them.
Even a jilted lover, as Maina has put it reasons when things go awry - either fight for the love or pack bags and leave.

On 17/09/2010, Odhiambo Washington <odhiambo@gmail.com> wrote:
> On Thu, Sep 16, 2010 at 2:33 PM, Susan Muthui <susan.muthui@kdn.co.ke>wrote:
>
>> Lets not speculate.
>>
>> Kdn has moved some of its staff to sgk to ensure that the products and
>> their customers are in good hands.
>>
>
> Good hands, you mean? I seriously doubt that. These are the same people we
> could NOT find to support us at KDN, now we expect them to be different at
> SGL?? Hahaaa.
> Unless the processes at SGL are better harmonized than at KDN, it's a case
> of "same forest, same monkeys", not even a different forest, unless you want
> to tell us what is so different at SGL that was NOT at KDN? Focus? Eagerness
> to make money??
> Now as one fondly says, data will still keep flowing but clients continue
> with the waiting.
>
> Susan, I asked about the fixing of the finance (or do I call it Billing
> System) system at KDN. I have an unresolved case - over 1 year unresolved.
> Do you know anyone who can resolve it? Please ask that person to talk to me.
> I need to get it off my back, please.
>
>
>
>> The process might not be smooth as John noted, our legal depart is working
>> on the transfers.
>> SGK is our retail arm, but kdn partners with other ISP's and supports
>> them.
>> Thank you guys for raising the issues, we monitored the threads, and we
>> were able to confirm our realignments strategies.
>> We are sure the move is a good one esp. to ISP's and our retail clients.
>>
>> Susan
>>
>>
>> ----- Original Message ----- From: "David Kiania | Asentric Consulting
>> Ltd"
>> <kianiadee@gmail.com>
>> To: "Skunkworks Mailing List" <skunkworks@lists.my.co.ke>
>> Sent: Thursday, September 16, 2010 1:38 PM
>>
>> Subject: Re: [Skunkworks] KDN realignment
>>
>>
>> Actually the difference between retail and corporate is 1MB :-) So if
>> there's critical a great number of you buying 1MB pipes that capacity
>> will be quickly raised to 5MB.
>>
>> Kiania
>>
>>
>>
>> On Thu, Sep 16, 2010 at 11:40 AM, John Doe <fivepings@gmail.com> wrote:
>>
>>> Atleast KDN listened then acted.The clean up is bound to be messy but
>>> take
>>> heart Susan :-)
>>>
>>> I tend to think Skunkworks played a huge role in this particular decison.
>>> @
>>> Susan care to confirm or deny ?Me thinks skunkworks should pat its back
>>> and
>>> then push KDN some more!!!
>>>
>>> On Thu, Sep 16, 2010 at 8:57 AM, James Kagwe <kagwejg@gmail.com> wrote:
>>>
>>>>
>>>> To me this will be throwing the retail products clients to the fire from
>>>> the flying pan. My experience with Swiftglobal CS is probably worse than
>>>> that of KDN. I have evidence which I'm not willing to table on this
>>>> forum.
>>>>
>>>> On 9/15/2010 1:57 PM, Steve Muchai wrote:
>>>>
>>>>>
>>>>> On Wed, Sep 15, 2010 at 11:54 AM, Susan Muthui<susan.muthui@kdn.co.ke>
>>>>> wrote:
>>>>>
>>>>> KDN shall transfers some of the retail products which include
>>>>>> Butterfly,
>>>>>>
>>>>>> You mean KDN shall transfer some of its headache and annoying
>>>>> complaining lusers to...
>>>>>
>>>>> BTW, still waiting for my refund, but I'll take that up with you
>>>>> off-list.
>>>>>
>>>>> BR,
>>>>> S
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
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>>
>>
>> --
>>
>> [Asentric Consulting Ltd]
>>
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>> matter what his birth ....
>>
>> -Richest Man in Babylon
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>
>
> --
> Best regards,
> Odhiambo WASHINGTON,
> Nairobi,KE
> +254733744121/+254722743223
> _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
> "If you have nothing good to say about someone, just shut up!."
> -- Lucky Dube
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