Interesting.... we hardly experience downtime incidents with SGK. I would say that their service availability is great. Never expected to hear complaints about them...

On 16 September 2010 09:57, James Kagwe <kagwejg@gmail.com> wrote:
To me this will be throwing the retail products clients to the fire from the flying pan. My experience with Swiftglobal CS is probably worse than that of KDN. I have evidence which I'm not willing to table on this forum.


On 9/15/2010 1:57 PM, Steve Muchai wrote:
On Wed, Sep 15, 2010 at 11:54 AM, Susan Muthui<susan.muthui@kdn.co.ke>  wrote:

KDN shall transfers some of the retail products which include Butterfly,

You mean KDN shall transfer some of its headache and annoying
complaining lusers to...

BTW, still waiting for my refund, but I'll take that up with you off-list.

BR,
S





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