Dear Skunkworks, Is it true that the mecer warranty center don't change faulty parts on their warranty machines unless they are completely broken down. I have a case where my clients pc has squeaking HDD and dragging as you work with it..for the computer fundis bet u know what that means.. was sent to the center which they ignored ..as in awaiting for hdd to crush then to replace which could be 6 months from now hence warranty void.. has anyone else encountered such a a case. have been selling and marketing their pcs coz of the 2 yr warranty clause..... Rgds Chege
Hi Chege, So far i haven't had that problem with their machines have u discussed the issue with your account manager? If so what was the response. As far as i know their warranties usually cover manufacturing defects and in your case assuming there were no provable incidents hat would cause that it should be covered, unless i'm mistaken. Keep us posted on how this unfolds. Regards Luke On Mon, Jun 14, 2010 at 11:57 AM, Maingi Chege <compulinekenya@gmail.com>wrote:
Dear Skunkworks, Is it true that the mecer warranty center don't change faulty parts on their warranty machines unless they are completely broken down. I have a case where my clients pc has squeaking HDD and dragging as you work with it..for the computer fundis bet u know what that means.. was sent to the center which they ignored ..as in awaiting for hdd to crush then to replace which could be 6 months from now hence warranty void.. has anyone else encountered such a a case. have been selling and marketing their pcs coz of the 2 yr warranty clause.....
Rgds
Chege
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Your Account Manager should help !!! I havent had any major issues with them. Alvin Ochieng Corporate Account Manager GREENLINE TECHNOLOGY LIMITED P.O Box 61895-00200 NAIROBI ''IT HARDWARE & SOFTWARE SOLUTIONS'' GMAIL 24 HOUR - ajochola@gmail.com TEL - 020-651755 / 552086 FAX: - 020-552086 CELL PERSONAL:0722-313923 OFFICE - 0722-219938 /0733-610758 info@greenline.co.ke On Mon, Jun 14, 2010 at 12:21 PM, Luke Kuvheya <tendayi.kuvheya@gmail.com> wrote:
Hi Chege, So far i haven't had that problem with their machines have u discussed the issue with your account manager? If so what was the response. As far as i know their warranties usually cover manufacturing defects and in your case assuming there were no provable incidents hat would cause that it should be covered, unless i'm mistaken. Keep us posted on how this unfolds. Regards Luke
On Mon, Jun 14, 2010 at 11:57 AM, Maingi Chege <compulinekenya@gmail.com> wrote:
Dear Skunkworks, Is it true that the mecer warranty center don't change faulty parts on their warranty machines unless they are completely broken down. I have a case where my clients pc has squeaking HDD and dragging as you work with it..for the computer fundis bet u know what that means.. was sent to the center which they ignored ..as in awaiting for hdd to crush then to replace which could be 6 months from now hence warranty void.. has anyone else encountered such a a case. have been selling and marketing their pcs coz of the 2 yr warranty clause.....
Rgds
Chege
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On Mon, Jun 14, 2010 at 11:57 AM, Maingi Chege <compulinekenya@gmail.com>wrote:
Dear Skunkworks, Is it true that the mecer warranty center don't change faulty parts on their warranty machines unless they are completely broken down. I have a case where my clients pc has squeaking HDD and dragging as you work with it..for the computer fundis bet u know what that means.. was sent to the center which they ignored ..as in awaiting for hdd to crush then to replace which could be 6 months from now hence warranty void.. has anyone else encountered such a a case. have been selling and marketing their pcs coz of the 2 yr warranty clause.....
Please contact your Account Manager on this, or escalate it if you are not satisfied with his explanation. I have a very good experience with Mecer (Mustek EA) Services. -- Best regards, Odhiambo WASHINGTON, Nairobi,KE +254733744121/+254722743223 _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ "If you have nothing good to say about someone, just shut up!." -- Lucky Dube
dont know who is my acounts manager coz hv been through techbiz mombasa branch On Mon, Jun 14, 2010 at 3:54 PM, Odhiambo Washington <odhiambo@gmail.com>wrote:
On Mon, Jun 14, 2010 at 11:57 AM, Maingi Chege <compulinekenya@gmail.com>wrote:
Dear Skunkworks, Is it true that the mecer warranty center don't change faulty parts on their warranty machines unless they are completely broken down. I have a case where my clients pc has squeaking HDD and dragging as you work with it..for the computer fundis bet u know what that means.. was sent to the center which they ignored ..as in awaiting for hdd to crush then to replace which could be 6 months from now hence warranty void.. has anyone else encountered such a a case. have been selling and marketing their pcs coz of the 2 yr warranty clause.....
Please contact your Account Manager on this, or escalate it if you are not satisfied with his explanation. I have a very good experience with Mecer (Mustek EA) Services.
-- Best regards, Odhiambo WASHINGTON, Nairobi,KE +254733744121/+254722743223 _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ "If you have nothing good to say about someone, just shut up!." -- Lucky Dube
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Chege, In that case let Techbiz deal with Mustek Directly. On Mon, Jun 14, 2010 at 4:47 PM, Maingi Chege <compulinekenya@gmail.com> wrote:
dont know who is my acounts manager coz hv been through techbiz mombasa branch
On Mon, Jun 14, 2010 at 3:54 PM, Odhiambo Washington <odhiambo@gmail.com> wrote:
On Mon, Jun 14, 2010 at 11:57 AM, Maingi Chege <compulinekenya@gmail.com> wrote:
Dear Skunkworks, Is it true that the mecer warranty center don't change faulty parts on their warranty machines unless they are completely broken down. I have a case where my clients pc has squeaking HDD and dragging as you work with it..for the computer fundis bet u know what that means.. was sent to the center which they ignored ..as in awaiting for hdd to crush then to replace which could be 6 months from now hence warranty void.. has anyone else encountered such a a case. have been selling and marketing their pcs coz of the 2 yr warranty clause.....
Please contact your Account Manager on this, or escalate it if you are not satisfied with his explanation. I have a very good experience with Mecer (Mustek EA) Services. -- Best regards, Odhiambo WASHINGTON, Nairobi,KE +254733744121/+254722743223 _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ "If you have nothing good to say about someone, just shut up!." -- Lucky Dube
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________________________________ From: Alvin Jason Ochieng <ajochola@gmail.com> Assist with unlock code E160 IMEI: 351596033528078 E160 IMEI: 351596036612960
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IMEI: 351596033528078 Unlock: 41768677 Flash: 40159141 IMEI: 351596036612960 Unlock: 33852651 Flash: 34736630 Good day!
________________________________ From: Alvin Jason Ochieng <ajochola@gmail.com>
Assist with unlock code
E160 IMEI: 351596033528078
E160 IMEI: 351596036612960
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If you look at the way warranty works, with regards to Apple in particular, the costings come about when you : 1. Buy the mac from Regional offices, in most cases, you don't need to pay anything for warranty and will be cleared regardless. The only setback might be delay in spares arriving. 2. If the Mac is bought from an intl. source, it costs us to bring the parts in and costs labor. The freighting cost and labor cost is what we then charge our clients. This can vary when it comes to what part it is, delivery time, and the time taken to replace part ( Can vary between 1 and 6 hours ). watchman On 6/15/10 6:28 AM, Alvin Jason Ochieng wrote:
Chege,
In that case let Techbiz deal with Mustek Directly.
On Mon, Jun 14, 2010 at 4:47 PM, Maingi Chege<compulinekenya@gmail.com> wrote:
dont know who is my acounts manager coz hv been through techbiz mombasa branch
On Mon, Jun 14, 2010 at 3:54 PM, Odhiambo Washington<odhiambo@gmail.com> wrote:
On Mon, Jun 14, 2010 at 11:57 AM, Maingi Chege<compulinekenya@gmail.com> wrote:
Dear Skunkworks, Is it true that the mecer warranty center don't change faulty parts on their warranty machines unless they are completely broken down. I have a case where my clients pc has squeaking HDD and dragging as you work with it..for the computer fundis bet u know what that means.. was sent to the center which they ignored ..as in awaiting for hdd to crush then to replace which could be 6 months from now hence warranty void.. has anyone else encountered such a a case. have been selling and marketing their pcs coz of the 2 yr warranty clause.....
Please contact your Account Manager on this, or escalate it if you are not satisfied with his explanation. I have a very good experience with Mecer (Mustek EA) Services. -- Best regards, Odhiambo WASHINGTON, Nairobi,KE +254733744121/+254722743223 _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ "If you have nothing good to say about someone, just shut up!." -- Lucky Dube
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I have a fairly good experience with Mecer locally....unless it has changed... Talk to your account manager. On Tue, Jun 15, 2010 at 6:28 AM, Alvin Jason Ochieng <ajochola@gmail.com>wrote:
Chege,
In that case let Techbiz deal with Mustek Directly.
On Mon, Jun 14, 2010 at 4:47 PM, Maingi Chege <compulinekenya@gmail.com> wrote:
dont know who is my acounts manager coz hv been through techbiz mombasa branch
On Mon, Jun 14, 2010 at 3:54 PM, Odhiambo Washington <odhiambo@gmail.com
wrote:
On Mon, Jun 14, 2010 at 11:57 AM, Maingi Chege <
compulinekenya@gmail.com>
wrote:
Dear Skunkworks, Is it true that the mecer warranty center don't change faulty parts
on
their warranty machines unless they are completely broken down. I have a case where my clients pc has squeaking HDD and dragging as you work with it..for the computer fundis bet u know what that means.. was sent to the center which they ignored ..as in awaiting for hdd to crush then to replace which could be 6 months from now hence warranty void.. has anyone else encountered such a a case. have been selling and marketing their pcs coz of the 2 yr warranty clause.....
Please contact your Account Manager on this, or escalate it if you are not satisfied with his explanation. I have a very good experience with Mecer (Mustek EA) Services. -- Best regards, Odhiambo WASHINGTON, Nairobi,KE +254733744121/+254722743223 _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ "If you have nothing good to say about someone, just shut up!." -- Lucky Dube
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------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
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------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
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Chege, If you bought through Techbiz, let them handle the Mustekl Issues Directly. On Tue, Jun 15, 2010 at 6:16 PM, Moses <mosenetk@gmail.com> wrote:
I have a fairly good experience with Mecer locally....unless it has changed... Talk to your account manager.
On Tue, Jun 15, 2010 at 6:28 AM, Alvin Jason Ochieng <ajochola@gmail.com> wrote:
Chege,
In that case let Techbiz deal with Mustek Directly.
On Mon, Jun 14, 2010 at 4:47 PM, Maingi Chege <compulinekenya@gmail.com> wrote:
dont know who is my acounts manager coz hv been through techbiz mombasa branch
On Mon, Jun 14, 2010 at 3:54 PM, Odhiambo Washington <odhiambo@gmail.com> wrote:
On Mon, Jun 14, 2010 at 11:57 AM, Maingi Chege <compulinekenya@gmail.com> wrote:
Dear Skunkworks, Is it true that the mecer warranty center don't change faulty parts on their warranty machines unless they are completely broken down. I have a case where my clients pc has squeaking HDD and dragging as you work with it..for the computer fundis bet u know what that means.. was sent to the center which they ignored ..as in awaiting for hdd to crush then to replace which could be 6 months from now hence warranty void.. has anyone else encountered such a a case. have been selling and marketing their pcs coz of the 2 yr warranty clause.....
Please contact your Account Manager on this, or escalate it if you are not satisfied with his explanation. I have a very good experience with Mecer (Mustek EA) Services. -- Best regards, Odhiambo WASHINGTON, Nairobi,KE +254733744121/+254722743223 _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ "If you have nothing good to say about someone, just shut up!." -- Lucky Dube
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participants (8)
-
[watchman] -
Alvin Jason Ochieng -
edward mayaka -
Luke Kuvheya -
Maingi Chege -
Moses -
Odhiambo Washington -
sospeter＠elimu.co.ke