I have a fairly good experience with Mecer locally....unless it has changed... Talk to your account manager.

On Tue, Jun 15, 2010 at 6:28 AM, Alvin Jason Ochieng <ajochola@gmail.com> wrote:
Chege,

In that case let Techbiz deal with Mustek Directly.



On Mon, Jun 14, 2010 at 4:47 PM, Maingi Chege <compulinekenya@gmail.com> wrote:
> dont know who is my acounts manager coz hv been through techbiz mombasa
> branch
>
> On Mon, Jun 14, 2010 at 3:54 PM, Odhiambo Washington <odhiambo@gmail.com>
> wrote:
>>
>>
>> On Mon, Jun 14, 2010 at 11:57 AM, Maingi Chege <compulinekenya@gmail.com>
>> wrote:
>>>
>>> Dear Skunkworks,
>>> Is  it true  that the mecer warranty center don't  change faulty parts on
>>> their warranty  machines unless they are completely broken down.
>>> I have a case where my clients pc has squeaking HDD and dragging as you
>>> work with it..for the computer fundis  bet u know what that means..
>>> was sent to the center which they ignored ..as in awaiting  for hdd to
>>> crush then to replace which could be 6 months from now hence warranty void..
>>> has anyone else encountered  such a a case.
>>> have  been selling and marketing their pcs coz of the 2 yr warranty
>>> clause.....
>>>
>>
>> Please contact your Account Manager on this, or escalate it if you are not
>> satisfied with his explanation. I have a very good experience with Mecer
>> (Mustek EA) Services.
>> --
>> Best regards,
>> Odhiambo WASHINGTON,
>> Nairobi,KE
>> +254733744121/+254722743223
>> _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
>> "If you have nothing good to say about someone, just shut up!."
>>               -- Lucky Dube
>>
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