dont know who is my acounts manager coz hv been through techbiz mombasa branch
On Mon, Jun 14, 2010 at 11:57 AM, Maingi Chege <compulinekenya@gmail.com> wrote:
Dear Skunkworks,
Is it true that the mecer warranty center don't change faulty parts on their warranty machines unless they are completely broken down.
I have a case where my clients pc has squeaking HDD and dragging as you work with it..for the computer fundis bet u know what that means..
was sent to the center which they ignored ..as in awaiting for hdd to crush then to replace which could be 6 months from now hence warranty void..
has anyone else encountered such a a case.
have been selling and marketing their pcs coz of the 2 yr warranty clause.....
Please contact your Account Manager on this, or escalate it if you are not satisfied with his explanation. I have a very good experience with Mecer (Mustek EA) Services.
--
Best regards,
Odhiambo WASHINGTON,
Nairobi,KE
+254733744121/+254722743223
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