On Mon, Jun 14, 2010 at 11:57 AM, Maingi Chege <compulinekenya@gmail.com> wrote:
Dear Skunkworks,
Is  it true  that the mecer warranty center don't  change faulty parts on their warranty  machines unless they are completely broken down.
I have a case where my clients pc has squeaking HDD and dragging as you work with it..for the computer fundis  bet u know what that means..
was sent to the center which they ignored ..as in awaiting  for hdd to crush then to replace which could be 6 months from now hence warranty void..
has anyone else encountered  such a a case.
have  been selling and marketing their pcs coz of the 2 yr warranty clause.....


Please contact your Account Manager on this, or escalate it if you are not satisfied with his explanation. I have a very good experience with Mecer (Mustek EA) Services. 

--
Best regards,
Odhiambo WASHINGTON,
Nairobi,KE
+254733744121/+254722743223
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