Airtel Sendi So many Unnecessary Emails to Clients
Hi Do we have Anyone on the list who works for Airtel? If so, let him/her advise Airtime that they are slowly becoming nuisances by sending so many messages about Airtel Money, Promotion blah bla blah! No wonder SFC is charging expensive and everyone is still hooked up there. Anyone else on the list who share the same sentiments? -- Jac
Plus the very irritating automated calls. On Wed, Jan 11, 2012 at 2:59 PM, Jac <jack.gathoni@gmail.com> wrote:
Hi
Do we have Anyone on the list who works for Airtel? If so, let him/her advise Airtime that they are slowly becoming nuisances by sending so many messages about Airtel Money, Promotion blah bla blah! No wonder SFC is charging expensive and everyone is still hooked up there. Anyone else on the list who share the same sentiments?
-- Jac
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-- Regards Brian Ngure
For the automated calls, just put their no on your phones black list/ reject list that way you are less irritated and spend less time rushing to your phone only to find its them. For the text messages if you have a smart phone, there are apps for efficiently deleting any incoming messages whose alpha-numeric sender is *airtel If using the kabambe cousins for airtel like I do, ask your friends not to send u msgs on airtel for chances are u'll find it after afew days :( Rgds *_______________________________________________________________ We must Keep on, * On Wed, Jan 11, 2012 at 3:18 PM, Brian Ngure <brian@pixie.co.ke> wrote:
Plus the very irritating automated calls.
On Wed, Jan 11, 2012 at 2:59 PM, Jac <jack.gathoni@gmail.com> wrote:
Hi
Do we have Anyone on the list who works for Airtel? If so, let him/her advise Airtime that they are slowly becoming nuisances by sending so many messages about Airtel Money, Promotion blah bla blah! No wonder SFC is charging expensive and everyone is still hooked up there. Anyone else on the list who share the same sentiments?
-- Jac
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-- Regards
Brian Ngure
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@Joe: Nah nah nah get you words right that geek stuff is for you and me, that smart phone thing is for just a few joe, give it to the more ordinary pple not able to access Skunk like me and you that is how we give back to the society we help interpret. Airtel should not send unsolicited sms or call you, since they may also need to inform you minimal is the sms and calls they should do. NOT THE SUBSCRIBER to SCREEN. Nah @Jack: I suggest you call the customer care and inform them to unsubscribe you account from the sms, I hope you find one who knows what to do coz most don't, they will tell you ok and you will still receive. I had to put one on YU network on task and asked them to choose me as client or I exit and they sms non existing line, They did. I wish you luck, don be hush though you can laugh as you threaten them hahhahahhahhahahh is called killing while you smile. On Wed, Jan 11, 2012 at 3:35 PM, joe mwirigi <joemwirigi@gmail.com> wrote:
For the automated calls, just put their no on your phones black list/ reject list that way you are less irritated and spend less time rushing to your phone only to find its them.
For the text messages if you have a smart phone, there are apps for efficiently deleting any incoming messages whose alpha-numeric sender is *airtel
If using the kabambe cousins for airtel like I do, ask your friends not to send u msgs on airtel for chances are u'll find it after afew days
:(
Rgds *_______________________________________________________________ We must Keep on, *
On Wed, Jan 11, 2012 at 3:18 PM, Brian Ngure <brian@pixie.co.ke> wrote:
Plus the very irritating automated calls.
On Wed, Jan 11, 2012 at 2:59 PM, Jac <jack.gathoni@gmail.com> wrote:
Hi
Do we have Anyone on the list who works for Airtel? If so, let him/her advise Airtime that they are slowly becoming nuisances by sending so many messages about Airtel Money, Promotion blah bla blah! No wonder SFC is charging expensive and everyone is still hooked up there. Anyone else on the list who share the same sentiments?
-- Jac
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-- Regards
Brian Ngure
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-- MICHAEL A. AKUNGA (+254) 0726 174 815 michaelakunga@gmail.com michaelakunga@yahoo.com http://michysoft.blogspot.com Skype: michaelakunga "Always bear in mind that your own resolution to succeed is more important than any other. " Abraham Lincoln<http://www.brainyquote.com/quotes/quotes/a/abrahamlin109274.html>
The txt messages are not that many, but irritating all the same. But the big question, given your "No wonder SFC is charging expensive and everyone is still hooked up there", is what is stopping you from dropping their line. It's a better way to detest their services than complaining because, IMHO, their rights to send you these TXTs must be somewhere in the fineprint. On Wed, Jan 11, 2012 at 14:59, Jac <jack.gathoni@gmail.com> wrote:
Hi
Do we have Anyone on the list who works for Airtel? If so, let him/her advise Airtime that they are slowly becoming nuisances by sending so many messages about Airtel Money, Promotion blah bla blah! No wonder SFC is charging expensive and everyone is still hooked up there. Anyone else on the list who share the same sentiments?
-- Jac
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-- Best regards, Odhiambo WASHINGTON, Nairobi,KE +254733744121/+254722743223 _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ I can't hear you -- I'm using the scrambler. Please consider the environment before printing this email.
@wash fine print or none, they take their subscribers to all suffer from Amnesia. "Air* Money => since u forgot the text we sent some hours ago and ur SIM seams to lack storage just as your handset, here is the same message we have been sending u for the last 2 months + a new joint where u can use this service" I think this works against them e.g if there is a new very important service they are launching, i'll care less since my thumb is used to deleting their SMS's as a conditioned reflex just as one does to those viagra Spam mails. @mickey, thanks for that info, its a matter of get irritated until you call us to stop. I pity those who don't even know their customer care no.s *_______________________________________________________________ We must Keep on, * On Wed, Jan 11, 2012 at 4:05 PM, Odhiambo Washington <odhiambo@gmail.com>wrote:
The txt messages are not that many, but irritating all the same.
But the big question, given your "No wonder SFC is charging expensive and everyone is still hooked up there", is what is stopping you from dropping their line. It's a better way to detest their services than complaining because, IMHO, their rights to send you these TXTs must be somewhere in the fineprint.
On Wed, Jan 11, 2012 at 14:59, Jac <jack.gathoni@gmail.com> wrote:
Hi
Do we have Anyone on the list who works for Airtel? If so, let him/her advise Airtime that they are slowly becoming nuisances by sending so many messages about Airtel Money, Promotion blah bla blah! No wonder SFC is charging expensive and everyone is still hooked up there. Anyone else on the list who share the same sentiments?
-- Jac
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-- Best regards, Odhiambo WASHINGTON, Nairobi,KE +254733744121/+254722743223 _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ I can't hear you -- I'm using the scrambler. Please consider the environment before printing this email.
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Well to be fair even safaricom and orange spam with all manner of texts but I asked them to stop and they did. If you ask to be excluded and they refuse or ignore then that's how much they value you as a client. You only suffer because you allow it. On 1/11/12, joe mwirigi <joemwirigi@gmail.com> wrote:
@wash fine print or none, they take their subscribers to all suffer from Amnesia. "Air* Money => since u forgot the text we sent some hours ago and ur SIM seams to lack storage just as your handset, here is the same message we have been sending u for the last 2 months + a new joint where u can use this service" I think this works against them e.g if there is a new very important service they are launching, i'll care less since my thumb is used to deleting their SMS's as a conditioned reflex just as one does to those viagra Spam mails.
@mickey, thanks for that info, its a matter of get irritated until you call us to stop. I pity those who don't even know their customer care no.s *_______________________________________________________________ We must Keep on, *
On Wed, Jan 11, 2012 at 4:05 PM, Odhiambo Washington <odhiambo@gmail.com>wrote:
The txt messages are not that many, but irritating all the same.
But the big question, given your "No wonder SFC is charging expensive and everyone is still hooked up there", is what is stopping you from dropping their line. It's a better way to detest their services than complaining because, IMHO, their rights to send you these TXTs must be somewhere in the fineprint.
On Wed, Jan 11, 2012 at 14:59, Jac <jack.gathoni@gmail.com> wrote:
Hi
Do we have Anyone on the list who works for Airtel? If so, let him/her advise Airtime that they are slowly becoming nuisances by sending so many messages about Airtel Money, Promotion blah bla blah! No wonder SFC is charging expensive and everyone is still hooked up there. Anyone else on the list who share the same sentiments?
-- Jac
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-- Best regards, Odhiambo WASHINGTON, Nairobi,KE +254733744121/+254722743223 _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ I can't hear you -- I'm using the scrambler. Please consider the environment before printing this email.
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-- Regards, Mark Mwangi markmwangi.me.ke
I've asked SufferingCon to stop and all they do is say they have stopped only to receive some occasional ones, which to me is just the same as spam, so all these mobile networks are guilty, what I cant verify is whether they have a right to do so! ./Ok3ch On Wed, Jan 11, 2012 at 5:54 PM, Mark Mwangi <mwangy@gmail.com> wrote:
Well to be fair even safaricom and orange spam with all manner of texts but I asked them to stop and they did.
If you ask to be excluded and they refuse or ignore then that's how much they value you as a client.
You only suffer because you allow it.
On 1/11/12, joe mwirigi <joemwirigi@gmail.com> wrote:
@wash fine print or none, they take their subscribers to all suffer from Amnesia. "Air* Money => since u forgot the text we sent some hours ago and ur SIM seams to lack storage just as your handset, here is the same message we have been sending u for the last 2 months + a new joint where u can use this service" I think this works against them e.g if there is a new very important service they are launching, i'll care less since my thumb is used to deleting their SMS's as a conditioned reflex just as one does to those viagra Spam mails.
@mickey, thanks for that info, its a matter of get irritated until you call us to stop. I pity those who don't even know their customer care no.s *_______________________________________________________________ We must Keep on, *
On Wed, Jan 11, 2012 at 4:05 PM, Odhiambo Washington <odhiambo@gmail.com>wrote:
The txt messages are not that many, but irritating all the same.
But the big question, given your "No wonder SFC is charging expensive and everyone is still hooked up there", is what is stopping you from dropping their line. It's a better way to detest their services than complaining because, IMHO, their rights to send you these TXTs must be somewhere in the fineprint.
On Wed, Jan 11, 2012 at 14:59, Jac <jack.gathoni@gmail.com> wrote:
Hi
Do we have Anyone on the list who works for Airtel? If so, let him/her advise Airtime that they are slowly becoming nuisances by sending so many messages about Airtel Money, Promotion blah bla blah! No wonder SFC is charging expensive and everyone is still hooked up there. Anyone else on the list who share the same sentiments?
-- Jac
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-- Best regards, Odhiambo WASHINGTON, Nairobi,KE +254733744121/+254722743223 _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ I can't hear you -- I'm using the scrambler. Please consider the environment before printing this email.
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-- Regards,
Mark Mwangi
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I keep wondering, how much those SMS are so important to Airtel that they risk the wrath of their customers. Sending SMS must earn them quite some revenue ...
I asked safcom once not to send and they quit. Did the same with airtel and nothing happens. Every 2 or so months, its like they forget or just assume I forgot and they start sending again! On 12 January 2012 10:00, Dennis Kioko <dmbuvi@gmail.com> wrote:
I keep wondering, how much those SMS are so important to Airtel that they risk the wrath of their customers. Sending SMS must earn them quite some revenue ...
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Guys, if you are unhappy with all the messages sent by airtel money,u can just cll customer care and demand that you don't want to be receiving the nuisance messages that way you will be added to the exclusive list On Thu, Jan 12, 2012 at 10:38 AM, mash lists <mashlists@gmail.com> wrote:
I asked safcom once not to send and they quit. Did the same with airtel and nothing happens. Every 2 or so months, its like they forget or just assume I forgot and they start sending again! to be s On 12 January 2012 10:00, Dennis Kioko <dmbuvi@gmail.com> wrote:
I keep wondering, how much those SMS are so important to Airtel that they risk the wrath of their customers. Sending SMS must earn them quite some revenue ...
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-- Best regards Esther Wambugu
For the first time today I received an automated call from Airtel:-) Now, as suggested by Lady Esther, I decided to call their Customer Care using 111, which I must say isn't working or I'm simply unlucky getting through. On Thu, Jan 12, 2012 at 18:00, wambugu esther <essiekui@gmail.com> wrote:
Guys, if you are unhappy with all the messages sent by airtel money,u can just cll customer care and demand that you don't want to be receiving the nuisance messages that way you will be added to the exclusive list
On Thu, Jan 12, 2012 at 10:38 AM, mash lists <mashlists@gmail.com> wrote:
I asked safcom once not to send and they quit. Did the same with airtel and nothing happens. Every 2 or so months, its like they forget or just assume I forgot and they start sending again! to be s On 12 January 2012 10:00, Dennis Kioko <dmbuvi@gmail.com> wrote:
I keep wondering, how much those SMS are so important to Airtel that they risk the wrath of their customers. Sending SMS must earn them quite some revenue ...
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--
Best regards Esther Wambugu
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-- Best regards, Odhiambo WASHINGTON, Nairobi,KE +254733744121/+254722743223 _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ I can't hear you -- I'm using the scrambler. Please consider the environment before printing this email.
@OW, Please call 710 it goes through not 111; Have logged a complaint 6times and nothing has been done. Been thinking of going legal - If I can get some nice "learned guys language" to press charges . In the line of disturbance and psychological tourture. For the consumer insight guys is it not my right to choose what I want or better still opt out of a service I do not like MUST i be forced yawa I wonder...Like they say "... a wonderful world" full of stress I suppose. The bit I hate most is that they insist of telling you how much you have spend etc etc. Airtel up your game! M On Thu, Jan 12, 2012 at 6:31 PM, Odhiambo Washington <odhiambo@gmail.com>wrote:
For the first time today I received an automated call from Airtel:-)
Now, as suggested by Lady Esther, I decided to call their Customer Care using 111, which I must say isn't working or I'm simply unlucky getting through.
On Thu, Jan 12, 2012 at 18:00, wambugu esther <essiekui@gmail.com> wrote:
Guys, if you are unhappy with all the messages sent by airtel money,u can just cll customer care and demand that you don't want to be receiving the nuisance messages that way you will be added to the exclusive list
On Thu, Jan 12, 2012 at 10:38 AM, mash lists <mashlists@gmail.com> wrote:
I asked safcom once not to send and they quit. Did the same with airtel and nothing happens. Every 2 or so months, its like they forget or just assume I forgot and they start sending again! to be s On 12 January 2012 10:00, Dennis Kioko <dmbuvi@gmail.com> wrote:
I keep wondering, how much those SMS are so important to Airtel that they risk the wrath of their customers. Sending SMS must earn them quite some revenue ...
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--
Best regards Esther Wambugu
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-- Best regards, Odhiambo WASHINGTON, Nairobi,KE +254733744121/+254722743223 _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ I can't hear you -- I'm using the scrambler. Please consider the environment before printing this email.
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If on twitter, send a DM or tweet to @Airtel_KE outlining your wish not to receive these texts and emails, on your account. On 12/01/2012, [J'Alego Karuoth Nyakwar Osuma] <drmattmca@gmail.com> wrote:
@OW,
Please call 710 it goes through not 111;
Have logged a complaint 6times and nothing has been done.
Been thinking of going legal - If I can get some nice "learned guys language" to press charges . In the line of disturbance and psychological tourture.
For the consumer insight guys is it not my right to choose what I want or better still opt out of a service I do not like MUST i be forced yawa I wonder...Like they say "... a wonderful world" full of stress I suppose. The bit I hate most is that they insist of telling you how much you have spend etc etc.
Airtel up your game!
M
On Thu, Jan 12, 2012 at 6:31 PM, Odhiambo Washington <odhiambo@gmail.com>wrote:
For the first time today I received an automated call from Airtel:-)
Now, as suggested by Lady Esther, I decided to call their Customer Care using 111, which I must say isn't working or I'm simply unlucky getting through.
On Thu, Jan 12, 2012 at 18:00, wambugu esther <essiekui@gmail.com> wrote:
Guys, if you are unhappy with all the messages sent by airtel money,u can just cll customer care and demand that you don't want to be receiving the nuisance messages that way you will be added to the exclusive list
On Thu, Jan 12, 2012 at 10:38 AM, mash lists <mashlists@gmail.com> wrote:
I asked safcom once not to send and they quit. Did the same with airtel and nothing happens. Every 2 or so months, its like they forget or just assume I forgot and they start sending again! to be s On 12 January 2012 10:00, Dennis Kioko <dmbuvi@gmail.com> wrote:
I keep wondering, how much those SMS are so important to Airtel that they risk the wrath of their customers. Sending SMS must earn them quite some revenue ...
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--
Best regards Esther Wambugu
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-- Best regards, Odhiambo WASHINGTON, Nairobi,KE +254733744121/+254722743223 _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ I can't hear you -- I'm using the scrambler. Please consider the environment before printing this email.
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Mburu, Yeah, they will ask for our number bla bla bla then after a few weeks, they are back at it! On 12 January 2012 21:40, Solomon Mbũrũ Kamau <solo.mburu@gmail.com> wrote:
If on twitter, send a DM or tweet to @Airtel_KE outlining your wish not to receive these texts and emails, on your account.
On 12/01/2012, [J'Alego Karuoth Nyakwar Osuma] <drmattmca@gmail.com> wrote:
@OW,
Please call 710 it goes through not 111;
Have logged a complaint 6times and nothing has been done.
Been thinking of going legal - If I can get some nice "learned guys language" to press charges . In the line of disturbance and psychological tourture.
For the consumer insight guys is it not my right to choose what I want or better still opt out of a service I do not like MUST i be forced yawa I wonder...Like they say "... a wonderful world" full of stress I suppose. The bit I hate most is that they insist of telling you how much you have spend etc etc.
Airtel up your game!
M
On Thu, Jan 12, 2012 at 6:31 PM, Odhiambo Washington <odhiambo@gmail.com>wrote:
For the first time today I received an automated call from Airtel:-)
Now, as suggested by Lady Esther, I decided to call their Customer Care using 111, which I must say isn't working or I'm simply unlucky getting through.
On Thu, Jan 12, 2012 at 18:00, wambugu esther <essiekui@gmail.com> wrote:
Guys, if you are unhappy with all the messages sent by airtel money,u can just cll customer care and demand that you don't want to be receiving the nuisance messages that way you will be added to the exclusive list
On Thu, Jan 12, 2012 at 10:38 AM, mash lists <mashlists@gmail.com> wrote:
I asked safcom once not to send and they quit. Did the same with airtel and nothing happens. Every 2 or so months, its like they forget or just assume I forgot and they start sending again! to be s On 12 January 2012 10:00, Dennis Kioko <dmbuvi@gmail.com> wrote:
I keep wondering, how much those SMS are so important to Airtel that they risk the wrath of their customers. Sending SMS must earn them quite some revenue ...
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--
Best regards Esther Wambugu
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-- Best regards, Odhiambo WASHINGTON, Nairobi,KE +254733744121/+254722743223 _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ I can't hear you -- I'm using the scrambler. Please consider the environment before printing this email.
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participants (12)
-
[J'Alego Karuoth Nyakwar Osuma] -
Brian Ngure -
Dennis Kioko -
Jac -
joe mwirigi -
Mark Mwangi -
mash lists -
Mickey Mickey -
Odhiambo Washington -
Okechukwu -
Solomon Mbũrũ Kamau -
wambugu esther