#JTLExit Disappointed Skunks
Dear Skunks, Apparently a lot of us who are on JTL FAIBA service are dissatisfied and most us feel that the inconsistencies and ironical rudeness / arrogance by their customer service teams has left a bitter taste in our mouth. We like to support our own, but we also detest those who feel we do not matter and hence we are on twitter trying to get JTL to rectify or else #JTLExit by skunk customers will take effect. Anyone from JTL here please tell your management that our members are not happy and they better start sorting them out one at a time . Please tweet your concerns with #JTLExit Concerned Captain..
+ 1 On Fri, Jun 24, 2016 at 12:12 PM, Oliver Ndegwa via skunkworks < skunkworks@lists.my.co.ke> wrote:
Dear Skunks, Apparently a lot of us who are on JTL FAIBA service are dissatisfied and most us feel that the inconsistencies and ironical rudeness / arrogance by their customer service teams has left a bitter taste in our mouth.
We like to support our own, but we also detest those who feel we do not matter and hence we are on twitter trying to get JTL to rectify or else #JTLExit by skunk customers will take effect. Anyone from JTL here please tell your management that our members are not happy and they better start sorting them out one at a time . Please tweet your concerns with #JTLExit
Concerned Captain..
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-- ALVIN OCHOLA 0722-313923 www.greenline.co.ke
+2 On Fri, Jun 24, 2016 at 12:59 PM, Alvin Jason Ochieng via skunkworks < skunkworks@lists.my.co.ke> wrote:
+ 1
On Fri, Jun 24, 2016 at 12:12 PM, Oliver Ndegwa via skunkworks < skunkworks@lists.my.co.ke> wrote:
Dear Skunks, Apparently a lot of us who are on JTL FAIBA service are dissatisfied and most us feel that the inconsistencies and ironical rudeness / arrogance by their customer service teams has left a bitter taste in our mouth.
We like to support our own, but we also detest those who feel we do not matter and hence we are on twitter trying to get JTL to rectify or else #JTLExit by skunk customers will take effect. Anyone from JTL here please tell your management that our members are not happy and they better start sorting them out one at a time . Please tweet your concerns with #JTLExit
Concerned Captain..
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-- ALVIN OCHOLA 0722-313923 www.greenline.co.ke
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-- Regards, *David Rukorio**"....but whatever you do you have to keep moving forward" **Martin Luther King Jr.*
+3 Sent on the run, Please excuse errors & omissions! On 24 Jun 2016 13:38, "David Rukorio via skunkworks" < skunkworks@lists.my.co.ke> wrote:
+2
On Fri, Jun 24, 2016 at 12:59 PM, Alvin Jason Ochieng via skunkworks < skunkworks@lists.my.co.ke> wrote:
+ 1
On Fri, Jun 24, 2016 at 12:12 PM, Oliver Ndegwa via skunkworks < skunkworks@lists.my.co.ke> wrote:
Dear Skunks, Apparently a lot of us who are on JTL FAIBA service are dissatisfied and most us feel that the inconsistencies and ironical rudeness / arrogance by their customer service teams has left a bitter taste in our mouth.
We like to support our own, but we also detest those who feel we do not matter and hence we are on twitter trying to get JTL to rectify or else #JTLExit by skunk customers will take effect. Anyone from JTL here please tell your management that our members are not happy and they better start sorting them out one at a time . Please tweet your concerns with #JTLExit
Concerned Captain..
_______________________________________________ skunkworks mailing list skunkworks@lists.my.co.ke ------------ List info, subscribe/unsubscribe http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------
Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
-- ALVIN OCHOLA 0722-313923 www.greenline.co.ke
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Regards,
*David Rukorio**"....but whatever you do you have to keep moving forward" **Martin Luther King Jr.*
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+4
On Jun 24, 2016, at 2:28 PM, Michael Bullut via skunkworks <skunkworks@lists.my.co.ke> wrote:
+3
Sent on the run, Please excuse errors & omissions!
On 24 Jun 2016 13:38, "David Rukorio via skunkworks" <skunkworks@lists.my.co.ke> wrote: +2
On Fri, Jun 24, 2016 at 12:59 PM, Alvin Jason Ochieng via skunkworks <skunkworks@lists.my.co.ke> wrote: + 1
On Fri, Jun 24, 2016 at 12:12 PM, Oliver Ndegwa via skunkworks <skunkworks@lists.my.co.ke> wrote: Dear Skunks, Apparently a lot of us who are on JTL FAIBA service are dissatisfied and most us feel that the inconsistencies and ironical rudeness / arrogance by their customer service teams has left a bitter taste in our mouth.
We like to support our own, but we also detest those who feel we do not matter and hence we are on twitter trying to get JTL to rectify or else #JTLExit by skunk customers will take effect. Anyone from JTL here please tell your management that our members are not happy and they better start sorting them out one at a time . Please tweet your concerns with #JTLExit Concerned Captain..
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-- ALVIN OCHOLA 0722-313923 www.greenline.co.ke
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Regards, David Rukorio "....but whatever you do you have to keep moving forward" Martin Luther King Jr.
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This seems bit personal, if you are dissatisfied by JTL there's a bunch of other ISPs in the local market. If am still getting good service from JTL guess what you are talking about may fall deaf to happy customers like me. Safaricom is still lousy but I use their services anyway. By the way the connectivity services depend with your location. Seek advise for the best service providers in your area. All the best. On Jun 24, 2016 12:45 PM, "Oliver Ndegwa via skunkworks" < skunkworks@lists.my.co.ke> wrote:
Dear Skunks, Apparently a lot of us who are on JTL FAIBA service are dissatisfied and most us feel that the inconsistencies and ironical rudeness / arrogance by their customer service teams has left a bitter taste in our mouth.
We like to support our own, but we also detest those who feel we do not matter and hence we are on twitter trying to get JTL to rectify or else #JTLExit by skunk customers will take effect. Anyone from JTL here please tell your management that our members are not happy and they better start sorting them out one at a time . Please tweet your concerns with #JTLExit
Concerned Captain..
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Morning James, You definitely missed Oliver's Point ! Just because you are getting good services doesn't mean everyone else is ! This post has reached JTL Management and they have handled the issue. You are just one of #JTL customers and such issues with Service providers will always come up . Cheers ! Regards, Alvin Ochola On Sun, Jun 26, 2016 at 7:08 PM, James Mutuma via skunkworks < skunkworks@lists.my.co.ke> wrote:
This seems bit personal, if you are dissatisfied by JTL there's a bunch of other ISPs in the local market. If am still getting good service from JTL guess what you are talking about may fall deaf to happy customers like me. Safaricom is still lousy but I use their services anyway. By the way the connectivity services depend with your location. Seek advise for the best service providers in your area.
All the best. On Jun 24, 2016 12:45 PM, "Oliver Ndegwa via skunkworks" < skunkworks@lists.my.co.ke> wrote:
Dear Skunks, Apparently a lot of us who are on JTL FAIBA service are dissatisfied and most us feel that the inconsistencies and ironical rudeness / arrogance by their customer service teams has left a bitter taste in our mouth.
We like to support our own, but we also detest those who feel we do not matter and hence we are on twitter trying to get JTL to rectify or else #JTLExit by skunk customers will take effect. Anyone from JTL here please tell your management that our members are not happy and they better start sorting them out one at a time . Please tweet your concerns with #JTLExit
Concerned Captain..
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-- ALVIN OCHOLA 0722-313923 www.greenline.co.ke
Hi all, I would agree with James' comment that some ISPs have better service in some areas than others. I use Zuku and their uptime for me is quite terrible in my area (Ngumo along Mbagathi Road) since around October last year. But a friend who lives in another part of Nairobi says he gets a good service from Zuku. Unfortunately, I have no choice at the moment but I am hoping JTL or others come to my side sooner or later so that I can jump ship. Regards Kevin G. Chege On Mon, Jun 27, 2016 at 9:54 AM, Alvin Jason Ochieng via skunkworks < skunkworks@lists.my.co.ke> wrote:
Morning James,
You definitely missed Oliver's Point !
Just because you are getting good services doesn't mean everyone else is !
This post has reached JTL Management and they have handled the issue.
You are just one of #JTL customers and such issues with Service providers will always come up .
Cheers !
Regards,
Alvin Ochola
On Sun, Jun 26, 2016 at 7:08 PM, James Mutuma via skunkworks < skunkworks@lists.my.co.ke> wrote:
This seems bit personal, if you are dissatisfied by JTL there's a bunch of other ISPs in the local market. If am still getting good service from JTL guess what you are talking about may fall deaf to happy customers like me. Safaricom is still lousy but I use their services anyway. By the way the connectivity services depend with your location. Seek advise for the best service providers in your area.
All the best. On Jun 24, 2016 12:45 PM, "Oliver Ndegwa via skunkworks" < skunkworks@lists.my.co.ke> wrote:
Dear Skunks, Apparently a lot of us who are on JTL FAIBA service are dissatisfied and most us feel that the inconsistencies and ironical rudeness / arrogance by their customer service teams has left a bitter taste in our mouth.
We like to support our own, but we also detest those who feel we do not matter and hence we are on twitter trying to get JTL to rectify or else #JTLExit by skunk customers will take effect. Anyone from JTL here please tell your management that our members are not happy and they better start sorting them out one at a time . Please tweet your concerns with #JTLExit
Concerned Captain..
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-- ALVIN OCHOLA 0722-313923 www.greenline.co.ke
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Kevin, The point here is not bad network in one region. These are dissatisfied users who have been using it for quite sometime but when it comes to Customer Service when you have hit a problem there is simply none !! See the difference scenario ? Regards, On Mon, Jun 27, 2016 at 1:07 PM, Kevin G. Chege via skunkworks < skunkworks@lists.my.co.ke> wrote:
Hi all,
I would agree with James' comment that some ISPs have better service in some areas than others. I use Zuku and their uptime for me is quite terrible in my area (Ngumo along Mbagathi Road) since around October last year. But a friend who lives in another part of Nairobi says he gets a good service from Zuku.
Unfortunately, I have no choice at the moment but I am hoping JTL or others come to my side sooner or later so that I can jump ship.
Regards
Kevin G. Chege
On Mon, Jun 27, 2016 at 9:54 AM, Alvin Jason Ochieng via skunkworks < skunkworks@lists.my.co.ke> wrote:
Morning James,
You definitely missed Oliver's Point !
Just because you are getting good services doesn't mean everyone else is !
This post has reached JTL Management and they have handled the issue.
You are just one of #JTL customers and such issues with Service providers will always come up .
Cheers !
Regards,
Alvin Ochola
On Sun, Jun 26, 2016 at 7:08 PM, James Mutuma via skunkworks < skunkworks@lists.my.co.ke> wrote:
This seems bit personal, if you are dissatisfied by JTL there's a bunch of other ISPs in the local market. If am still getting good service from JTL guess what you are talking about may fall deaf to happy customers like me. Safaricom is still lousy but I use their services anyway. By the way the connectivity services depend with your location. Seek advise for the best service providers in your area.
All the best. On Jun 24, 2016 12:45 PM, "Oliver Ndegwa via skunkworks" < skunkworks@lists.my.co.ke> wrote:
Dear Skunks, Apparently a lot of us who are on JTL FAIBA service are dissatisfied and most us feel that the inconsistencies and ironical rudeness / arrogance by their customer service teams has left a bitter taste in our mouth.
We like to support our own, but we also detest those who feel we do not matter and hence we are on twitter trying to get JTL to rectify or else #JTLExit by skunk customers will take effect. Anyone from JTL here please tell your management that our members are not happy and they better start sorting them out one at a time . Please tweet your concerns with #JTLExit
Concerned Captain..
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Because Mutuma is happy, everyone else is happy by default and shouldn't complain. Well, until you hit that snag and you get least cooperation... On 26 June 2016 at 19:08, James Mutuma via skunkworks < skunkworks@lists.my.co.ke> wrote:
This seems bit personal, if you are dissatisfied by JTL there's a bunch of other ISPs in the local market. If am still getting good service from JTL guess what you are talking about may fall deaf to happy customers like me. Safaricom is still lousy but I use their services anyway. By the way the connectivity services depend with your location. Seek advise for the best service providers in your area.
All the best. On Jun 24, 2016 12:45 PM, "Oliver Ndegwa via skunkworks" < skunkworks@lists.my.co.ke> wrote:
Dear Skunks, Apparently a lot of us who are on JTL FAIBA service are dissatisfied and most us feel that the inconsistencies and ironical rudeness / arrogance by their customer service teams has left a bitter taste in our mouth.
We like to support our own, but we also detest those who feel we do not matter and hence we are on twitter trying to get JTL to rectify or else #JTLExit by skunk customers will take effect. Anyone from JTL here please tell your management that our members are not happy and they better start sorting them out one at a time . Please tweet your concerns with #JTLExit
Concerned Captain..
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participants (8)
-
Alvin Jason Ochieng -
David Rukorio -
James Mutuma -
Kevin G. Chege -
Maisiba Bravo -
Michael Bullut -
Odhiambo Washington -
Oliver Ndegwa