Guys, I am simply fed up with KDN. I am currently using Access Kenya and KDN as my ISPs. KDN link is used for my corporate VoIP while AK link is used for Internet and Corporate VoIP backup when KDN link flaps. Of late KDN link just sux and getting them to support you is next to not being there. They have this annoying communication think on their 5million number, which is of very poor quality, and drops calls even when you are talking to them. I think it's time to find another ISP that I can use to carry my VoIP traffic, because I have now been put in a tight corner - I now have to use the AK link for my corporate VoIP always, yet it's supposed to be backup. It doesn't make sense to pay KDN for a service they can't deliver. Backup ISP - Recommendation?? I need experience from anyone carrying pure voice traffic to Europe. -- Best regards, Odhiambo WASHINGTON, Nairobi,KE +254733744121/+254722743223 _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ "If you have nothing good to say about someone, just shut up!." -- Lucky Dube
@Wash, Is the problem on local loop or is it gateway? Because if you switched ISPs and they use the same infrastructure on LLs and IG, you are back at square one. Have you considered Telkom Kenya Ltd ? . Depending on the area, their E1 services offer upto 99% uptime. TKL and Orange have some arrangement with France Telekom routes and would suit you on EU carriers. With Eassy in their docket now, things are likely to change. It would be a good idea to talk to TKL business division. Maybe Rita on the list can adv you further? On a further note, I hear Safaricom Internet Division is gearing well. Someone told me that they offer this to corporate markets. YES, after many years I heard the words CIR & DEDICATED 1:1 and this 1:1 is on the international route, not just at the gateway! To me it seems Safaricom has taken in people who understand the internet industry. You may also talk to them. Ohh, KDN tafhadhali get your CS division sorted out. You have the products and services, why is the human factor so difficult to organize well? Rgds. On Thu, Jul 29, 2010 at 9:52 AM, Odhiambo Washington <odhiambo@gmail.com> wrote:
Guys, I am simply fed up with KDN. I am currently using Access Kenya and KDN as my ISPs. Backup ISP - Recommendation?? I need experience from anyone carrying pure voice traffic to Europe.
On Thu, Jul 29, 2010 at 10:29 AM, aki <aki275@googlemail.com> wrote:
@Wash,
Is the problem on local loop or is it gateway? Because if you switched ISPs and they use the same infrastructure on LLs and IG, you are back at square one.
The problem is the gateway. LL is kinda fine.
Have you considered Telkom Kenya Ltd ? . Depending on the area, their E1 services offer upto 99% uptime. TKL and Orange have some arrangement with France Telekom routes and would suit you on EU carriers. With Eassy in their docket now, things are likely to change.
Hehee, Telkom? I think the bureaucracy that's in there is worse (or closer to) than KDN. I need an responsive ISP. One that I can get to talk to their techies. It would be a good idea to talk to TKL business division. Maybe Rita on the
list can adv you further?
Rita doesn't deal with this line of business, but simply count Telkom out of this please.
On a further note, I hear Safaricom Internet Division is gearing well. Someone told me that they offer this to corporate markets. YES, after many years I heard the words CIR & DEDICATED 1:1 and this 1:1 is on the international route, not just at the gateway! To me it seems Safaricom has taken in people who understand the internet industry. You may also talk to them.
The other time I wrote on this list on the difficulties in getting to talk to their support team. One of them got round to calling me after two days but _lied_ to me that he would mail me the contact details on how to easily reach them. Funnily, I know quite a number of guys working there but I hate to have to call them on things which are not their primary roles.
Ohh, KDN tafhadhali get your CS division sorted out. You have the products and services, why is the human factor so difficult to organize well?
You remember KDN policy? Keep data flowing and clients waiting.. only this time they keep data and client waiting. It's quite easy to get support from BT than KDN and I doubt KDN has as many clients. Perhaps they should send their staff to BT to learn how to support customers. -- Best regards, Odhiambo WASHINGTON, Nairobi,KE +254733744121/+254722743223 _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ "If you have nothing good to say about someone, just shut up!." -- Lucky Dube
@Wash, the problem being IG, I think you are better off getting it resolved by KDN because chances are other ISPs will also be using the same IG. There are IG licensed operators but I could be wrong or outdated: - KDN - actual gateway - Safaricom - actual gateway - Wananchi - gateway via proxy? - Zain - gateway via proxy? - TKL - actual gateway - UUNet - actual gateway - AK - gateway via proxy? HTHs. Rgds. On Thu, Jul 29, 2010 at 10:48 AM, Odhiambo Washington <odhiambo@gmail.com> wrote:
On Thu, Jul 29, 2010 at 10:29 AM, aki <aki275@googlemail.com> wrote:
@Wash,
Is the problem on local loop or is it gateway? Because if you switched ISPs and they use the same infrastructure on LLs and IG, you are back at square one.
The problem is the gateway. LL is kinda fine.
@Wash, just to go back a bit in time, do you remember the various satellite companies that would want to sell internet bandwidth and when you asked them about teleports they would go blank? These companies were basically VISPs and therefore could not guarantee things on the Hubs and if you took up services, they would keep playing with sat ratios that the Hub facility would seem fit for the day. Something from the distant past... :-) For me personally the important event is this. If Safarciom 1:1 on international routes story is true and that they are seeking the corporate market, then we are seeing Safaricom actually bringing core services. This means they are looking at disposing int'l bandwidth fairly quickly. I did not manage to get the price but as soon as I get it will share. For KDN, the last I heard was that they were offering on 1Mbit pipes as follows : 400USD Seacom and 250USD Teams. I would be thinking of paying 650USD and get them to create redundancy from their gateway. Since I can get two pipes for 650USD and each is 1Mbit, they offer good gateway redundancy. Me thots.
On Thu, Jul 29, 2010 at 11:03 AM, aki <aki275@googlemail.com> wrote:
@Wash, the problem being IG, I think you are better off getting it resolved by KDN because chances are other ISPs will also be using the same IG.
There are IG licensed operators but I could be wrong or outdated:
- *KDN - actual gateway*
Trace to gmail.com using KDN link: mail# traceroute www.gmail.com traceroute: Warning: www.gmail.com has multiple addresses; using 66.102.9.19 traceroute to googlemail.l.google.com (66.102.9.19), 64 hops max, 40 byte packets 1 192.168.40.47 (192.168.40.47) 0.533 ms 0.343 ms 0.320 ms 2 41.191.231.145 (41.191.231.145) 0.862 ms 0.910 ms 1.067 ms 3 * * * 4 * * * 5 * 41.72.204.218 (41.72.204.218) 61.413 ms 75.006 ms 6 41.72.211.238 (41.72.211.238) 255.248 ms * 237.808 ms 7 l3.london.kdn.intersatafrica.com (212.113.15.97) 238.718 ms 250.715 ms 238.543 ms 8 unknown.Level3.net (212.113.15.186) 241.520 ms 255.776 ms 252.062 ms 9 209.85.255.76 (209.85.255.76) 241.375 ms 209.85.255.78 (209.85.255.78) 257.079 ms 244.459 ms 10 209.85.251.190 (209.85.251.190) 256.227 ms 209.85.250.216 (209.85.250.216) 255.282 ms 209.85.251.190 (209.85.251.190) 232.057 ms 11 64.233.174.187 (64.233.174.187) 239.294 ms 272.191 ms 72.14.232.235 (72.14.232.235) 271.352 ms 12 64.233.175.6 (64.233.175.6) 253.459 ms 262.008 ms 268.508 ms 13 lm-in-f19.1e100.net (66.102.9.19) 270.144 ms 244.754 ms 259.523 ms
* - Safaricom - actual gateway*
Trace to gmail.com using Safaricom (WiMax) link: I've done this from inside a D-Link router hence the lack on name resolution. 1 traceroute to www.gmail.com (72.14.203.83) ,30 hops max,40 byte packet 2 * * * * 3 * * * * 4 * * * * 5 * * * * 6 * * * * 7 * * * * 8 * * * * 9 * * * * 10 * * * * 11 * * * * 12 * * * * 13 * * * * 14 * * * * 15 * * * * 16 * * * * 17 * * * * 18 * * * * 19 * * * * 20 195.219.215.113 (195.219.215.113) 266.656 ms 283.322 ms 283.322 ms 21 195.219.215.118 (195.219.215.118) 283.322 ms 249.990 ms 249.990 ms 22 195.219.68.5 (195.219.68.5) 249.990 ms 299.988 ms 249.990 ms 23 80.81.193.108 (80.81.193.108) 266.656 ms 266.656 ms 299.988 ms 24 209.85.255.176 (209.85.255.176) 249.990 ms 283.322 ms 249.990 ms 25 209.85.248.94 (209.85.248.94) 299.988 ms 266.656 ms 266.656 ms 26 72.14.239.94 (72.14.239.94) 384.642 ms 384.642 ms 367.308 ms 27 209.85.242.208 (209.85.242.208) 384.642 ms 384.642 ms 383.318 ms 28 72.14.233.116 (72.14.233.116) 451.978 ms 434.644 ms 451.978 ms 29 72.14.239.12 (72.14.239.12) 451.978 ms 517.314 ms 467.312 ms 30 209.85.250.126 (209.85.250.126) 534.648 ms 433.316 ms 449.982 ms 31 209.85.242.250 (209.85.242.250) 534.648 ms 534.648 ms 534.648 ms 32 209.85.243.21 (209.85.243.21) 617.318 ms 601.984 ms 566.644 ms 33 209.85.250.101 (209.85.250.101) 584.650 ms 549.978 ms 566.644 ms 34 209.85.241.154 (209.85.241.154) 566.644 ms 566.644 ms 567.316 ms 35 72.14.203.83 (72.14.203.83) 601.984 ms 567.316 ms 566.644 ms Traceroute Complete.
* - Wananchi - gateway via proxy?*
Trace to gmail.com using WANANCHI link: [wash@gw ~]$ traceroute www.gmail.com traceroute to googlemail.l.google.com (72.14.235.83), 64 hops max, 40 byte packets 1 41.212.2.1.wananchi.com (41.212.2.1) 0.953 ms 0.578 ms 0.991 ms 2 G1-0-0-25.cr01.ke-nbi.wananchi.com (41.212.1.133) 0.984 ms 41.212.1.85.wananchi.com (41.212.1.85) 1.455 ms 1.475 ms 3 41.212.1.97.wananchi.com (41.212.1.97) 0.977 ms 0.709 ms 0.685 ms 4 po-0-0-0.edge1.uk-ln-TH-E.wananchi.com (41.212.1.1) 171.424 ms 171.661 ms 171.679 ms 5 195.66.224.125 (195.66.224.125) 172.130 ms 172.600 ms 186.450 ms 6 64.233.175.25 (64.233.175.25) 172.457 ms 172.062 ms 171.882 ms 7 72.14.232.95 (72.14.232.95) 180.204 ms 180.022 ms 179.890 ms 8 209.85.251.201 (209.85.251.201) 196.805 ms 196.160 ms 196.138 ms 9 72.14.232.65 (72.14.232.65) 196.265 ms 196.335 ms 196.226 ms 10 mad01s03-in-f83.1e100.net (72.14.235.83) 196.067 ms 196.020 ms 195.857 ms - Zain - gateway via proxy?
- TKL - actual gateway - UUNet - actual gateway
- *AK - gateway via proxy?*
Trace to gmail.com using AK link: mail# traceroute www.gmail.com traceroute: Warning: www.gmail.com has multiple addresses; using 66.102.9.19 traceroute to googlemail.l.google.com (66.102.9.19), 64 hops max, 40 byte packets 1 dc1.oldonyolaro.local (192.168.40.2) 0.168 ms 0.129 ms 0.105 ms 2 10.36.0.1 (10.36.0.1) 15.172 ms 27.720 ms 46.792 ms 3 ge-1-0-0-bp_core01.accesskenya.com (196.207.31.33) 14.505 ms 15.861 ms 14.467 ms 4 TenGE-2-1-BP_EDGE01.accesskenya.com (196.207.31.145) 14.953 ms 7.196 ms 29.978 ms 5 if-12-1-6.mcore3.LDN-London.as6453.net (195.219.195.205) 241.998 ms 242.441 ms 307.636 ms 6 if-0-0-0.core4.LDN-London.as6453.net (195.219.195.150) 279.074 ms 357.197 ms 280.869 ms 7 195.219.228.29 (195.219.228.29) 272.811 ms 281.736 ms 738.516 ms 8 195.219.228.2 (195.219.228.2) 248.848 ms 285.878 ms 287.318 ms 9 if-6-0.core2.AD1-Amsterdam.as6453.net (80.231.81.9) 358.800 ms 222.130 ms 251.844 ms 10 Vlan1135.icore1.AD1-Amsterdam.as6453.net (80.231.81.18) 627.534 ms 245.190 ms 240.665 ms 11 core2.ams.net.google.com (195.69.145.100) 374.455 ms 354.690 ms 219.665 ms 12 209.85.254.90 (209.85.254.90) 278.872 ms 327.154 ms 358.642 ms 13 209.85.252.29 (209.85.252.29) 516.578 ms 351.995 ms 201.664 ms 14 72.14.232.237 (72.14.232.237) 222.456 ms 64.233.174.187 (64.233.174.187) 199.660 ms 72.14.232.235 (72.14.232.235) 214.563 ms 15 64.233.174.18 (64.233.174.18) 199.356 ms 64.233.175.6 (64.233.175.6) 202.662 ms 324.627 ms 16 lm-in-f19.1e100.net (66.102.9.19) 206.893 ms 209.328 ms 213.368 ms PS: I have no access to networks using Zain/TKL/UUnet so I could not send any trace stats. -- Best regards, Odhiambo WASHINGTON, Nairobi,KE +254733744121/+254722743223 _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ "If you have nothing good to say about someone, just shut up!." -- Lucky Dube
@Wash thank you very much for that data. Hmmm...What is KDN doing on intersatafrica, could this be the cause of your problems? Give me a couple of hours to digest the traces. Will give you feedback asap. :-) Rgds. On Thu, Jul 29, 2010 at 11:55 AM, Odhiambo Washington <odhiambo@gmail.com> wrote:
There are IG licensed operators but I could be wrong or outdated:
- KDN - actual gateway
Trace to gmail.com using KDN link: -- Best regards, Odhiambo WASHINGTON,
@Wash, you mentioned something about EU, what is your corporate voip destination? Just need to know country, while I look at the ips etc. :-) Rgds
On Thu, Jul 29, 2010 at 12:42 PM, aki <aki275@googlemail.com> wrote:
@Wash, you mentioned something about EU, what is your corporate voip destination? Just need to know country, while I look at the ips etc. :-)
London and Cyprus mostly. -- Best regards, Odhiambo WASHINGTON, Nairobi,KE +254733744121/+254722743223 _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ "If you have nothing good to say about someone, just shut up!." -- Lucky Dube
@Wash, I'm no expert so my amatuer input here and a basic overview. After looking at those stats, would it be ok to say AK, Safaricom give you the best voip quality? Have you tried some tests in this order : Safcom, AK, Wananchi....... Suggest that you get KDN to change your ip. They have network gurus working with them. Try this as now I understand why CS would struggle to help you....... Also test with your destination IP. The shorter the route, the better... Me thots. :-) On Thu, Jul 29, 2010 at 12:51 PM, Odhiambo Washington <odhiambo@gmail.com> wrote:
On Thu, Jul 29, 2010 at 12:42 PM, aki <aki275@googlemail.com> wrote:
@Wash, you mentioned something about EU, what is your corporate voip destination? Just need to know country, while I look at the ips etc. :-)
London and Cyprus mostly.
On Thu, Jul 29, 2010 at 1:14 PM, aki <aki275@googlemail.com> wrote:
@Wash,
I'm no expert so my amatuer input here and a basic overview.
After looking at those stats, would it be ok to say AK, Safaricom give you the best voip quality? Have you tried some tests in this order : Safcom, AK, Wananchi.......
Well, I just gave traceroute stats for the ISPs I have hosts on. My VoIP equipment are currently on KDN where the quality is horrible, yet I am paying KDN for bandwidth on Seacon, not Satellite. When I switch them to AK, I get very good voice quality.
Suggest that you get KDN to change your ip. They have network gurus working with them. Try this as now I understand why CS would struggle to help you.......
Aki, getting KDN support is a hell of a job! -- Best regards, Odhiambo WASHINGTON, Nairobi,KE +254733744121/+254722743223 _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ "If you have nothing good to say about someone, just shut up!." -- Lucky Dube
I thought there is a Customer Support Manager In the List....Kwani he is undercover,Is it possible to email this to Kai Directly,I think if you apply pressure from both ends works faster for you My 2cents. On 29 July 2010 13:31, Odhiambo Washington <odhiambo@gmail.com> wrote:
On Thu, Jul 29, 2010 at 1:14 PM, aki <aki275@googlemail.com> wrote:
@Wash,
I'm no expert so my amatuer input here and a basic overview.
After looking at those stats, would it be ok to say AK, Safaricom give you the best voip quality? Have you tried some tests in this order : Safcom, AK, Wananchi.......
Well, I just gave traceroute stats for the ISPs I have hosts on. My VoIP equipment are currently on KDN where the quality is horrible, yet I am paying KDN for bandwidth on Seacon, not Satellite. When I switch them to AK, I get very good voice quality.
Suggest that you get KDN to change your ip. They have network gurus working with them. Try this as now I understand why CS would struggle to help you.......
Aki, getting KDN support is a hell of a job!
-- Best regards, Odhiambo WASHINGTON, Nairobi,KE +254733744121/+254722743223 _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ "If you have nothing good to say about someone, just shut up!." -- Lucky Dube
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Server donations spreadsheet
http://spreadsheets.google.com/ccc?key=0AopdHkqSqKL-dHlQVTMxU1VBdU1BSWJxdy1f... ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
-- James M. Muendo Timsoft Technologies & Solutions Ltd. P.O Box 28016 - 00200, Nairobi. Mobile: +254725567508 skype:tim.rick http://rickdeesadvantage.blogspot.com/
On Thu, Jul 29, 2010 at 1:35 PM, James Muendo <timrick@gmail.com> wrote:
I thought there is a Customer Support Manager In the List....Kwani he is undercover,Is it possible to email this to Kai Directly,I think if you apply pressure from both ends works faster for you
If you look at it keenly, you really don't need to involve Kai with such things. There are so many guys he's paying to do this work. If getting to them is a problem, it's better to shop out there. -- Best regards, Odhiambo WASHINGTON, Nairobi,KE +254733744121/+254722743223 _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ "If you have nothing good to say about someone, just shut up!." -- Lucky Dube
kai wulff no longer works for KDN he was posted to S.A On Thu, Jul 29, 2010 at 1:41 PM, Odhiambo Washington <odhiambo@gmail.com>wrote:
On Thu, Jul 29, 2010 at 1:35 PM, James Muendo <timrick@gmail.com> wrote:
I thought there is a Customer Support Manager In the List....Kwani he is undercover,Is it possible to email this to Kai Directly,I think if you apply pressure from both ends works faster for you
If you look at it keenly, you really don't need to involve Kai with such things. There are so many guys he's paying to do this work. If getting to them is a problem, it's better to shop out there.
-- Best regards, Odhiambo WASHINGTON, Nairobi,KE +254733744121/+254722743223 _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ "If you have nothing good to say about someone, just shut up!." -- Lucky Dube
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Server donations spreadsheet
http://spreadsheets.google.com/ccc?key=0AopdHkqSqKL-dHlQVTMxU1VBdU1BSWJxdy1f... ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
-- Regards, Mark Mwangi http://mwangy.posterous.com Skype : mark.mwangy
In that case wacha iKai hivyo hivyo tu.... On Thu, Jul 29, 2010 at 4:12 PM, Mark Mwangi <mwangy@gmail.com> wrote:
kai wulff no longer works for KDN he was posted to S.A
On Thu, Jul 29, 2010 at 1:41 PM, Odhiambo Washington <odhiambo@gmail.com>wrote:
On Thu, Jul 29, 2010 at 1:35 PM, James Muendo <timrick@gmail.com> wrote:
I thought there is a Customer Support Manager In the List....Kwani he is undercover,Is it possible to email this to Kai Directly,I think if you apply pressure from both ends works faster for you
If you look at it keenly, you really don't need to involve Kai with such things. There are so many guys he's paying to do this work. If getting to them is a problem, it's better to shop out there.
-- Best regards, Odhiambo WASHINGTON, Nairobi,KE +254733744121/+254722743223 _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ "If you have nothing good to say about someone, just shut up!." -- Lucky Dube
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Server donations spreadsheet
http://spreadsheets.google.com/ccc?key=0AopdHkqSqKL-dHlQVTMxU1VBdU1BSWJxdy1f... ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
-- Regards,
Mark Mwangi
Skype : mark.mwangy
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Server donations spreadsheet
http://spreadsheets.google.com/ccc?key=0AopdHkqSqKL-dHlQVTMxU1VBdU1BSWJxdy1f... ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
-- Sent from my Voice Recognition Watch© -------------------------------------------------------------------- God is not an excuse for lack of discipline -------------------------------------------------------------------- Our greatest fear is not that we are inadequate,but that we are powerful beyond measure.It is our light, not our darkness, that frightens us.There is nothing enlightened about shrinking so that other people won't feel insecure around you.As we let our own light shine, we consciously give other people permission to do the same. As we are liberated from our fear,our presence automatically liberates others.
Thanx for tha heads up. I was considering getting a kdn link tn back up my zuku link. On 29/07/2010, Joram Mwinamo <joram.mwinamo@gmail.com> wrote:
In that case wacha iKai hivyo hivyo tu....
On Thu, Jul 29, 2010 at 4:12 PM, Mark Mwangi <mwangy@gmail.com> wrote:
kai wulff no longer works for KDN he was posted to S.A
On Thu, Jul 29, 2010 at 1:41 PM, Odhiambo Washington <odhiambo@gmail.com>wrote:
On Thu, Jul 29, 2010 at 1:35 PM, James Muendo <timrick@gmail.com> wrote:
I thought there is a Customer Support Manager In the List....Kwani he is undercover,Is it possible to email this to Kai Directly,I think if you apply pressure from both ends works faster for you
If you look at it keenly, you really don't need to involve Kai with such things. There are so many guys he's paying to do this work. If getting to them is a problem, it's better to shop out there.
-- Best regards, Odhiambo WASHINGTON, Nairobi,KE +254733744121/+254722743223 _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ "If you have nothing good to say about someone, just shut up!." -- Lucky Dube
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Server donations spreadsheet
http://spreadsheets.google.com/ccc?key=0AopdHkqSqKL-dHlQVTMxU1VBdU1BSWJxdy1f... ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
-- Regards,
Mark Mwangi
Skype : mark.mwangy
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Server donations spreadsheet
http://spreadsheets.google.com/ccc?key=0AopdHkqSqKL-dHlQVTMxU1VBdU1BSWJxdy1f... ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
-- Sent from my Voice Recognition Watch© -------------------------------------------------------------------- God is not an excuse for lack of discipline -------------------------------------------------------------------- Our greatest fear is not that we are inadequate,but that we are powerful beyond measure.It is our light, not our darkness, that frightens us.There is nothing enlightened about shrinking so that other people won't feel insecure around you.As we let our own light shine, we consciously give other people permission to do the same. As we are liberated from our fear,our presence automatically liberates others.
-- Sent from my mobile device Regards, Job Njogu Muriuki, Phone: (+254) - 772333075 | 736333075 Skype: heviejob | Yahoo: heviejob Address: 42665 00100 Nrb
I find it interesting how A brand can be massacred without the company taking any public action. Ama they also dont have a CS or Marketing manager? On Thu, Jul 29, 2010 at 5:34 PM, Job Muriuki <muriukin@gmail.com> wrote:
Thanx for tha heads up. I was considering getting a kdn link tn back up my zuku link.
On 29/07/2010, Joram Mwinamo <joram.mwinamo@gmail.com> wrote:
In that case wacha iKai hivyo hivyo tu....
On Thu, Jul 29, 2010 at 4:12 PM, Mark Mwangi <mwangy@gmail.com> wrote:
kai wulff no longer works for KDN he was posted to S.A
On Thu, Jul 29, 2010 at 1:41 PM, Odhiambo Washington <odhiambo@gmail.com>wrote:
On Thu, Jul 29, 2010 at 1:35 PM, James Muendo <timrick@gmail.com>
wrote:
I thought there is a Customer Support Manager In the List....Kwani he
is
undercover,Is it possible to email this to Kai Directly,I think if you apply pressure from both ends works faster for you
If you look at it keenly, you really don't need to involve Kai with such things. There are so many guys he's paying to do this work. If getting to them is a problem, it's better to shop out there.
-- Best regards, Odhiambo WASHINGTON, Nairobi,KE +254733744121/+254722743223 _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ "If you have nothing good to say about someone, just shut up!." -- Lucky Dube
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Server donations spreadsheet
http://spreadsheets.google.com/ccc?key=0AopdHkqSqKL-dHlQVTMxU1VBdU1BSWJxdy1f...
------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
-- Regards,
Mark Mwangi
Skype : mark.mwangy
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Server donations spreadsheet
http://spreadsheets.google.com/ccc?key=0AopdHkqSqKL-dHlQVTMxU1VBdU1BSWJxdy1f...
------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
-- Sent from my Voice Recognition Watch© -------------------------------------------------------------------- God is not an excuse for lack of discipline -------------------------------------------------------------------- Our greatest fear is not that we are inadequate,but that we are powerful beyond measure.It is our light, not our darkness, that frightens us.There is nothing enlightened about shrinking so that other people won't feel insecure around you.As we let our own light shine, we consciously give other people permission to do the same. As we are liberated from our fear,our presence automatically liberates others.
-- Sent from my mobile device
Regards, Job Njogu Muriuki,
Phone: (+254) - 772333075 | 736333075 Skype: heviejob | Yahoo: heviejob
Address: 42665 00100 Nrb _______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Server donations spreadsheet
http://spreadsheets.google.com/ccc?key=0AopdHkqSqKL-dHlQVTMxU1VBdU1BSWJxdy1f... ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
-- Sent from my Voice Recognition Watch© -------------------------------------------------------------------- God is not an excuse for lack of discipline -------------------------------------------------------------------- Our greatest fear is not that we are inadequate,but that we are powerful beyond measure.It is our light, not our darkness, that frightens us.There is nothing enlightened about shrinking so that other people won't feel insecure around you.As we let our own light shine, we consciously give other people permission to do the same. As we are liberated from our fear,our presence automatically liberates others.
As in they dont take action to please a dissatisfied client....they just let it go on and on and lose even more customers who may have been considering them On Thu, Jul 29, 2010 at 5:36 PM, Joram Mwinamo <joram.mwinamo@gmail.com>wrote:
I find it interesting how A brand can be massacred without the company taking any public action. Ama they also dont have a CS or Marketing manager?
On Thu, Jul 29, 2010 at 5:34 PM, Job Muriuki <muriukin@gmail.com> wrote:
Thanx for tha heads up. I was considering getting a kdn link tn back up my zuku link.
On 29/07/2010, Joram Mwinamo <joram.mwinamo@gmail.com> wrote:
In that case wacha iKai hivyo hivyo tu....
On Thu, Jul 29, 2010 at 4:12 PM, Mark Mwangi <mwangy@gmail.com> wrote:
kai wulff no longer works for KDN he was posted to S.A
On Thu, Jul 29, 2010 at 1:41 PM, Odhiambo Washington <odhiambo@gmail.com>wrote:
On Thu, Jul 29, 2010 at 1:35 PM, James Muendo <timrick@gmail.com>
wrote:
I thought there is a Customer Support Manager In the List....Kwani he
is
undercover,Is it possible to email this to Kai Directly,I think if you apply pressure from both ends works faster for you
If you look at it keenly, you really don't need to involve Kai with such things. There are so many guys he's paying to do this work. If getting to them is a problem, it's better to shop out there.
-- Best regards, Odhiambo WASHINGTON, Nairobi,KE +254733744121/+254722743223 _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ "If you have nothing good to say about someone, just shut up!." -- Lucky Dube
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Server donations spreadsheet
http://spreadsheets.google.com/ccc?key=0AopdHkqSqKL-dHlQVTMxU1VBdU1BSWJxdy1f...
------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
-- Regards,
Mark Mwangi
Skype : mark.mwangy
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Server donations spreadsheet
http://spreadsheets.google.com/ccc?key=0AopdHkqSqKL-dHlQVTMxU1VBdU1BSWJxdy1f...
------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
-- Sent from my Voice Recognition Watch© -------------------------------------------------------------------- God is not an excuse for lack of discipline -------------------------------------------------------------------- Our greatest fear is not that we are inadequate,but that we are powerful beyond measure.It is our light, not our darkness, that frightens us.There is nothing enlightened about shrinking so that other people won't feel insecure around you.As we let our own light shine, we consciously give other people permission to do the same. As we are liberated from our fear,our presence automatically liberates others.
-- Sent from my mobile device
Regards, Job Njogu Muriuki,
Phone: (+254) - 772333075 | 736333075 Skype: heviejob | Yahoo: heviejob
Address: 42665 00100 Nrb _______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Server donations spreadsheet
http://spreadsheets.google.com/ccc?key=0AopdHkqSqKL-dHlQVTMxU1VBdU1BSWJxdy1f... ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
-- Sent from my Voice Recognition Watch© -------------------------------------------------------------------- God is not an excuse for lack of discipline -------------------------------------------------------------------- Our greatest fear is not that we are inadequate,but that we are powerful beyond measure.It is our light, not our darkness, that frightens us.There is nothing enlightened about shrinking so that other people won't feel insecure around you.As we let our own light shine, we consciously give other people permission to do the same. As we are liberated from our fear,our presence automatically liberates others.
-- Sent from my Voice Recognition Watch© -------------------------------------------------------------------- God is not an excuse for lack of discipline -------------------------------------------------------------------- Our greatest fear is not that we are inadequate,but that we are powerful beyond measure.It is our light, not our darkness, that frightens us.There is nothing enlightened about shrinking so that other people won't feel insecure around you.As we let our own light shine, we consciously give other people permission to do the same. As we are liberated from our fear,our presence automatically liberates others.
I doubt if that is the case. We are quite ready and willing to support customers with problems arising from links/services offered by KDN and especially offering help to dissatisfied customers. Rgds, Dan O.Kwach, Kenya Data Networks. On Thu, Jul 29, 2010 at 5:37 PM, Joram Mwinamo <joram.mwinamo@gmail.com>wrote:
As in they dont take action to please a dissatisfied client....they just let it go on and on and lose even more customers who may have been considering them
On Thu, Jul 29, 2010 at 5:36 PM, Joram Mwinamo <joram.mwinamo@gmail.com>wrote:
I find it interesting how A brand can be massacred without the company taking any public action. Ama they also dont have a CS or Marketing manager?
On Thu, Jul 29, 2010 at 5:34 PM, Job Muriuki <muriukin@gmail.com> wrote:
Thanx for tha heads up. I was considering getting a kdn link tn back up my zuku link.
On 29/07/2010, Joram Mwinamo <joram.mwinamo@gmail.com> wrote:
In that case wacha iKai hivyo hivyo tu....
On Thu, Jul 29, 2010 at 4:12 PM, Mark Mwangi <mwangy@gmail.com> wrote:
kai wulff no longer works for KDN he was posted to S.A
On Thu, Jul 29, 2010 at 1:41 PM, Odhiambo Washington <odhiambo@gmail.com>wrote:
On Thu, Jul 29, 2010 at 1:35 PM, James Muendo <timrick@gmail.com>
wrote:
> I thought there is a Customer Support Manager In the List....Kwani
he is
> undercover,Is it possible to email this to Kai Directly,I think if you > apply > pressure from both ends works faster for you > > If you look at it keenly, you really don't need to involve Kai with such things. There are so many guys he's paying to do this work. If getting to them is a problem, it's better to shop out there.
-- Best regards, Odhiambo WASHINGTON, Nairobi,KE +254733744121/+254722743223 _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ "If you have nothing good to say about someone, just shut up!." -- Lucky Dube
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Server donations spreadsheet
http://spreadsheets.google.com/ccc?key=0AopdHkqSqKL-dHlQVTMxU1VBdU1BSWJxdy1f...
------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
-- Regards,
Mark Mwangi
Skype : mark.mwangy
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Server donations spreadsheet
http://spreadsheets.google.com/ccc?key=0AopdHkqSqKL-dHlQVTMxU1VBdU1BSWJxdy1f...
------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
-- Sent from my Voice Recognition Watch© -------------------------------------------------------------------- God is not an excuse for lack of discipline -------------------------------------------------------------------- Our greatest fear is not that we are inadequate,but that we are powerful beyond measure.It is our light, not our darkness, that frightens us.There is nothing enlightened about shrinking so that other people won't feel insecure around you.As we let our own light shine, we consciously give other people permission to do the same. As we are liberated from our fear,our presence automatically liberates others.
-- Sent from my mobile device
Regards, Job Njogu Muriuki,
Phone: (+254) - 772333075 | 736333075 Skype: heviejob | Yahoo: heviejob
Address: 42665 00100 Nrb _______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Server donations spreadsheet
http://spreadsheets.google.com/ccc?key=0AopdHkqSqKL-dHlQVTMxU1VBdU1BSWJxdy1f... ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
-- Sent from my Voice Recognition Watch© -------------------------------------------------------------------- God is not an excuse for lack of discipline -------------------------------------------------------------------- Our greatest fear is not that we are inadequate,but that we are powerful beyond measure.It is our light, not our darkness, that frightens us.There is nothing enlightened about shrinking so that other people won't feel insecure around you.As we let our own light shine, we consciously give other people permission to do the same. As we are liberated from our fear,our presence automatically liberates others.
-- Sent from my Voice Recognition Watch© -------------------------------------------------------------------- God is not an excuse for lack of discipline -------------------------------------------------------------------- Our greatest fear is not that we are inadequate,but that we are powerful beyond measure.It is our light, not our darkness, that frightens us.There is nothing enlightened about shrinking so that other people won't feel insecure around you.As we let our own light shine, we consciously give other people permission to do the same. As we are liberated from our fear,our presence automatically liberates others.
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Server donations spreadsheet
http://spreadsheets.google.com/ccc?key=0AopdHkqSqKL-dHlQVTMxU1VBdU1BSWJxdy1f... ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
@Dan i beg to disagree. you got everything else right, quality of service, network topology, lakini cc? Nowadays kdn goes down and if you ask for help and dont get it, then guys say something like "hiyo yuu, or what did you expect?" your CC department n PR is in dire need of an overhaul. On Thu, Jul 29, 2010 at 5:58 PM, Dan Kwach <dan.kwach@kdn.co.ke> wrote:
I doubt if that is the case. We are quite ready and willing to support customers with problems arising from links/services offered by KDN and especially offering help to dissatisfied customers.
Rgds, Dan O.Kwach, Kenya Data Networks.
On Thu, Jul 29, 2010 at 5:37 PM, Joram Mwinamo <joram.mwinamo@gmail.com>wrote:
As in they dont take action to please a dissatisfied client....they just let it go on and on and lose even more customers who may have been considering them
On Thu, Jul 29, 2010 at 5:36 PM, Joram Mwinamo <joram.mwinamo@gmail.com>wrote:
I find it interesting how A brand can be massacred without the company taking any public action. Ama they also dont have a CS or Marketing manager?
On Thu, Jul 29, 2010 at 5:34 PM, Job Muriuki <muriukin@gmail.com> wrote:
Thanx for tha heads up. I was considering getting a kdn link tn back up my zuku link.
On 29/07/2010, Joram Mwinamo <joram.mwinamo@gmail.com> wrote:
In that case wacha iKai hivyo hivyo tu....
On Thu, Jul 29, 2010 at 4:12 PM, Mark Mwangi <mwangy@gmail.com> wrote:
kai wulff no longer works for KDN he was posted to S.A
On Thu, Jul 29, 2010 at 1:41 PM, Odhiambo Washington <odhiambo@gmail.com>wrote:
> > > On Thu, Jul 29, 2010 at 1:35 PM, James Muendo <timrick@gmail.com> wrote: > >> I thought there is a Customer Support Manager In the List....Kwani he is >> undercover,Is it possible to email this to Kai Directly,I think if you >> apply >> pressure from both ends works faster for you >> >> > If you look at it keenly, you really don't need to involve Kai with such > things. There are so many guys he's paying to do this work. If getting to > them is a problem, it's better to shop out there. > > > -- > Best regards, > Odhiambo WASHINGTON, > Nairobi,KE > +254733744121/+254722743223 > _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ > "If you have nothing good to say about someone, just shut up!." > -- Lucky Dube > > _______________________________________________ > Skunkworks mailing list > Skunkworks@lists.my.co.ke > http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks > ------------ > Skunkworks Server donations spreadsheet > > http://spreadsheets.google.com/ccc?key=0AopdHkqSqKL-dHlQVTMxU1VBdU1BSWJxdy1f... > ------------ > Skunkworks Rules > http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 > ------------ > Other services @ http://my.co.ke >
-- Regards,
Mark Mwangi
Skype : mark.mwangy
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Server donations spreadsheet
http://spreadsheets.google.com/ccc?key=0AopdHkqSqKL-dHlQVTMxU1VBdU1BSWJxdy1f...
------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
-- Sent from my Voice Recognition Watch© -------------------------------------------------------------------- God is not an excuse for lack of discipline -------------------------------------------------------------------- Our greatest fear is not that we are inadequate,but that we are powerful beyond measure.It is our light, not our darkness, that frightens us.There is nothing enlightened about shrinking so that other people won't feel insecure around you.As we let our own light shine, we consciously give other people permission to do the same. As we are liberated from our fear,our presence automatically liberates others.
-- Sent from my mobile device
Regards, Job Njogu Muriuki,
Phone: (+254) - 772333075 | 736333075 Skype: heviejob | Yahoo: heviejob
Address: 42665 00100 Nrb _______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Server donations spreadsheet
http://spreadsheets.google.com/ccc?key=0AopdHkqSqKL-dHlQVTMxU1VBdU1BSWJxdy1f... ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
-- Sent from my Voice Recognition Watch© -------------------------------------------------------------------- God is not an excuse for lack of discipline -------------------------------------------------------------------- Our greatest fear is not that we are inadequate,but that we are powerful beyond measure.It is our light, not our darkness, that frightens us.There is nothing enlightened about shrinking so that other people won't feel insecure around you.As we let our own light shine, we consciously give other people permission to do the same. As we are liberated from our fear,our presence automatically liberates others.
-- Sent from my Voice Recognition Watch© -------------------------------------------------------------------- God is not an excuse for lack of discipline -------------------------------------------------------------------- Our greatest fear is not that we are inadequate,but that we are powerful beyond measure.It is our light, not our darkness, that frightens us.There is nothing enlightened about shrinking so that other people won't feel insecure around you.As we let our own light shine, we consciously give other people permission to do the same. As we are liberated from our fear,our presence automatically liberates others.
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Server donations spreadsheet
http://spreadsheets.google.com/ccc?key=0AopdHkqSqKL-dHlQVTMxU1VBdU1BSWJxdy1f... ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Server donations spreadsheet
http://spreadsheets.google.com/ccc?key=0AopdHkqSqKL-dHlQVTMxU1VBdU1BSWJxdy1f... ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
-- Posted on 100% recycled electrons
On the same not does butterfly still work in the area around kenyatta university? I can get a good signal and ip but no service.
@job even without much info, its most likely the DNS servers. Try using openDNS servers and then maybe try connecting. On Thu, Jul 29, 2010 at 6:43 PM, Job Muriuki <muriukin@gmail.com> wrote:
On the same not does butterfly still work in the area around kenyatta university? I can get a good signal and ip but no service.
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Server donations spreadsheet
http://spreadsheets.google.com/ccc?key=0AopdHkqSqKL-dHlQVTMxU1VBdU1BSWJxdy1f... ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
-- Posted on 100% recycled electrons
Its not dns servers i tried opendns and google's stil nothing.
<sarcastically> Have you tried calling customer care </sarcastically> On Thu, Jul 29, 2010 at 7:05 PM, Job Muriuki <muriukin@gmail.com> wrote:
Its not dns servers i tried opendns and google's stil nothing.
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Server donations spreadsheet
http://spreadsheets.google.com/ccc?key=0AopdHkqSqKL-dHlQVTMxU1VBdU1BSWJxdy1f... ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
-- Posted on 100% recycled electrons
More fuel to the fire: And what's with this oft-repeated song about KDN metro fiber going down? At times it's sections of it...westlands being a notorious one - as that's my entry point to the net. No matter how big you are, if your CS sucks you're no good. KDN has almost become a KPLC in some ways - you don't like them but you really have not much wriggle room. I'm not saying this in a bad way, but I've always been wondering how come Jamii (and not KDN) got the deal with Safcom some months back, given KDN's coverage and all. I think that says a lot. The product and its customer support goes hand in hand!
@Haggai, am just adding some info but corrections welcome. The problem as far as I know with KDN on the westlands problem is Unga House and major power outages which was similar to barclays plaza in earlier TKL days. Unga house generator stopped working quite a while back and they still have not done anything about it. A lot of problems being faced by operators are useless and very greedy building owners in this city. That part of westlands is an important fiber ring. I believe TKL ring also runs there ( correction needed ). Buildings problem is a mess because while the owners cannot stop Telkom Kenya from doing its thing, private companies get charged for almost everything. On the issue of Jamii going with Safaricom, I think this decision was more to do with overhead power line fiber. I think KDN's main issue is CS. I hope they get it sorted. :-) Rgds. On Thu, Jul 29, 2010 at 8:45 PM, Haggai Nyang <haggai.nyang@gmail.com> wrote:
More fuel to the fire: And what's with this oft-repeated song about KDN metro fiber going down? At times it's sections of it...westlands being a notorious one - as that's my entry point to the net. No matter how big you are, if your CS sucks you're no good. KDN has almost become a KPLC in some ways - you don't like them but you really have not much wriggle room. I'm not saying this in a bad way, but I've always been wondering how come Jamii (and not KDN) got the deal with Safcom some months back, given KDN's coverage and all. I think that says a lot.
The product and its customer support goes hand in hand!
@Aki, thanks for the heads up. I tap into the westlands fiber at Prosperity House. Shouldn't there be some form of legislation about this, to limit people profiteering when having a cable passing through their property, as well as assign responsibilities & jurisdictions on which party tends to what? However, I still wonder how these problems are largely attributed to KDN and not the other providers running metro fiber rings. I know guys who use the other fiber services yet I don't hear them whining as much as I do :) The only way KDN can fix this is to eliminate the recurrent fiber problems and have markedly responsive support. Any other means is just a nitrous boost - expensive and lacks longevity. On Thu, Jul 29, 2010 at 22:43, aki <aki275@googlemail.com> wrote:
@Haggai, am just adding some info but corrections welcome. The problem as far as I know with KDN on the westlands problem is Unga House and major power outages which was similar to barclays plaza in earlier TKL days. Unga house generator stopped working quite a while back and they still have not done anything about it. A lot of problems being faced by operators are useless and very greedy building owners in this city. That part of westlands is an important fiber ring. I believe TKL ring also runs there ( correction needed ). Buildings problem is a mess because while the owners cannot stop Telkom Kenya from doing its thing, private companies get charged for almost everything. On the issue of Jamii going with Safaricom, I think this decision was more to do with overhead power line fiber.
I think KDN's main issue is CS. I hope they get it sorted. :-)
Rgds.
On Thu, Jul 29, 2010 at 8:45 PM, Haggai Nyang <haggai.nyang@gmail.com> wrote:
More fuel to the fire: And what's with this oft-repeated song about KDN metro fiber going down? At times it's sections of it...westlands being a notorious one - as that's my entry point to the net. No matter how big you are, if your CS sucks you're no good. KDN has almost become a KPLC in some ways - you don't like them but you really have not much wriggle room. I'm not saying this in a bad way, but I've always been wondering how come Jamii (and not KDN) got the deal with Safcom some months back, given KDN's coverage and all. I think that says a lot.
The product and its customer support goes hand in hand!
Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Server donations spreadsheet
http://spreadsheets.google.com/ccc?key=0AopdHkqSqKL-dHlQVTMxU1VBdU1BSWJxdy1f... ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
just out of curiousity, this is fiber to copper we are talking about, right? the so called DSL solution.... ama ? On Thu, Jul 29, 2010 at 11:40 PM, Haggai Nyang <haggai.nyang@gmail.com>wrote:
@Aki, thanks for the heads up. I tap into the westlands fiber at Prosperity House. Shouldn't there be some form of legislation about this, to limit people profiteering when having a cable passing through their property, as well as assign responsibilities & jurisdictions on which party tends to what? However, I still wonder how these problems are largely attributed to KDN and not the other providers running metro fiber rings. I know guys who use the other fiber services yet I don't hear them whining as much as I do :)
The only way KDN can fix this is to eliminate the recurrent fiber problems and have markedly responsive support. Any other means is just a nitrous boost - expensive and lacks longevity.
On Thu, Jul 29, 2010 at 22:43, aki <aki275@googlemail.com> wrote:
@Haggai, am just adding some info but corrections welcome. The problem as far as I know with KDN on the westlands problem is Unga House and major power outages which was similar to barclays plaza in earlier TKL days. Unga house generator stopped working quite a while back and they still have not done anything about it. A lot of problems being faced by operators are useless and very greedy building owners in this city. That part of westlands is an important fiber ring. I believe TKL ring also runs there ( correction needed ). Buildings problem is a mess because while the owners cannot stop Telkom Kenya from doing its thing, private companies get charged for almost everything. On the issue of Jamii going with Safaricom, I think this decision was more to do with overhead power line fiber.
I think KDN's main issue is CS. I hope they get it sorted. :-)
Rgds.
On Thu, Jul 29, 2010 at 8:45 PM, Haggai Nyang <haggai.nyang@gmail.com> wrote:
More fuel to the fire: And what's with this oft-repeated song about KDN metro fiber going down? At times it's sections of it...westlands being a notorious one - as that's my entry point to the net. No matter how big you are, if your CS sucks you're no good. KDN has almost become a KPLC in some ways - you don't like them but you really have not much wriggle room. I'm not saying this in a bad way, but I've always been wondering how come Jamii (and not KDN) got the deal with Safcom some months back, given KDN's coverage and all. I think that says a lot.
The product and its customer support goes hand in hand!
Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Server donations spreadsheet
http://spreadsheets.google.com/ccc?key=0AopdHkqSqKL-dHlQVTMxU1VBdU1BSWJxdy1f... ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Server donations spreadsheet
http://spreadsheets.google.com/ccc?key=0AopdHkqSqKL-dHlQVTMxU1VBdU1BSWJxdy1f... ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
-- Posted on 100% recycled electrons
Good evening all, I have just read all the posts today regarding the service levels being experienced by some of our clients. I take this opportunity to thank you for bringing these issues to the fore and highlighting the areas we need to improve on. I will be contacting those of you who have raised complaints as my wish and indeed that of the entire company is to have a happy and satisfied client base utiling our services to meet their needs in the most efficient and effective way. Once again thank you for the highlights below and rest assured that the issues that has been brought forward will be tackled to the best of our ability. Kind Regards, John H Mwangi, Kenya Data Networks. -----Original Message----- From: "[ Brainiac ]" <arebacollins@gmail.com> Sender: skunkworks-bounces@lists.my.co.ke Date: Thu, 29 Jul 2010 19:08:09 To: Skunkworks Mailing List<skunkworks@lists.my.co.ke> Reply-To: Skunkworks Mailing List <skunkworks@lists.my.co.ke> Subject: Re: [Skunkworks] KDN sux! _______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://orion.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Server donations spreadsheet http://spreadsheets.google.com/ccc?key=0AopdHkqSqKL-dHlQVTMxU1VBdU1BSWJxdy1f... ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
Hi John, just an fyi from me. :-) I'm certain that Washington's problem can be resolved quickly by your network gurus, he may not need CS in a long while. In a nutshell, pls avoid the level3 route, preferably france is the solution. It might be easier using the same block that you guys may have for call centres/bpos or route via telia sonera. He can provide his destination ip for hops test. I'm sure you gentlemen know much better and am pretty rustic on such subjects now but just raising it for your observation. Rgds. On Thu, Jul 29, 2010 at 9:57 PM, John H Mwangi <john.mwangi@kdn.co.ke> wrote:
Good evening all,
I have just read all the posts today regarding the service levels being experienced by some of our clients. I take this opportunity to thank you for bringing these issues to the fore and highlighting the areas we need to improve on.
I will be contacting those of you who have raised complaints as my wish and indeed that of the entire company is to have a happy and satisfied client base utiling our services to meet their needs in the most efficient and effective way.
Once again thank you for the highlights below and rest assured that the issues that has been brought forward will be tackled to the best of our ability.
Job Muriuki wrote:
Its not dns servers i tried opendns and google's stil nothing.
I have observed that alot of folks tend to mention using OpenDNS and GoogleDNS. Am curious to find out why the change?. IMHO recursive name servers are the easiest to build, operate and maintain. Secondly KENIC went to alot of effort to have DNS Root-Server instances and .org, .COM/.NET instances locally. Using OpenDNS and GoogleDNS does not make use of this implementations taking away any benefits associated with them being local. For instance when there's an international link outage, and one is using the free DNS servers, one will not be able to access locally available content/services. Point being that the DNS infrastructure was implemented to reduce the overall dependence on International connectivity for locally hosted services/content. The use of the International free DNS servers tends to moot this intent. Am definitely interested to hear why folks are changing. Regards, Mich.
On Thu, Jul 29, 2010 at 8:02 PM, Michuki Mwangi <michuki@swiftkenya.com> wrote:
Job Muriuki wrote:
Its not dns servers i tried opendns and google's stil nothing.
I have observed that alot of folks tend to mention using OpenDNS and GoogleDNS.
Am curious to find out why the change?. IMHO recursive name servers are the easiest to build, operate and maintain.
True. Still, one tends to get their SPs DNS failing all too often. Have personally had issues in the past and keep wondering why.......
Secondly KENIC went to alot of effort to have DNS Root-Server instances and .org, .COM/.NET instances locally.
But there's no open recursive servers, right?
Using OpenDNS and GoogleDNS does not make use of this implementations taking away any benefits associated with them being local. For instance when there's an international link outage, and one is using the free DNS servers, one will not be able to access locally available content/services.
True....
Point being that the DNS infrastructure was implemented to reduce the overall dependence on International connectivity for locally hosted services/content. The use of the International free DNS servers tends to moot this intent.
Am definitely interested to hear why folks are changing.
Poor service, poorly maintained DNS servers, poor response time, frequent outages. Case in point; I had to switch primary for a .ke domain of mine on xname.org after numerous outages caused by a clueless, rude and arrogant admin (whose employer I'd paid for registration and DNS/email service). Never had issues since. The sad bit is that the said admin couldn't for the life of him see why I was complaining, yet it was business-critical... BR, S -- This message represents the official view of the voices in my head.
Steve Muchai wrote:
I have observed that alot of folks tend to mention using OpenDNS and GoogleDNS.
Am curious to find out why the change?. IMHO recursive name servers are the easiest to build, operate and maintain.
True. Still, one tends to get their SPs DNS failing all too often. Have personally had issues in the past and keep wondering why.......
Very strange - what are they running - i bet not bind!
Secondly KENIC went to alot of effort to have DNS Root-Server instances and .org, .COM/.NET instances locally.
But there's no open recursive servers, right?
No. There was talk to have OpenDNS anycasted - not sure if this has been implemented. Plus i dont particularly like OpenDNS because of how they handle NXDOMAIN.
Am definitely interested to hear why folks are changing.
Poor service, poorly maintained DNS servers, poor response time, frequent outages. Case in point; I had to switch primary for a .ke domain of mine on xname.org after numerous outages caused by a clueless, rude and arrogant admin (whose employer I'd paid for registration and DNS/email service). Never had issues since.
The sad bit is that the said admin couldn't for the life of him see why I was complaining, yet it was business-critical...
So the issue is DNS admins failure .... interesting. I have to say its quite concerning because how will folks debug more complex stuff like Authoritative name servers with V6 and DNSSEC?. We definitely need to fix this. Not good at all! :( Mich.
ignorance is the main culprit, its especially bad because most guys (who make critical decisions) don't even know what they don't know which makes having a discussion with them quite 'interesting' or annoying. it for instance defies logic that companies with 90% of their clients/users in kenya host outside (sometimes including email and apparently dns:-)) ....I've heard numerous excuses reliability, poor local support, cost ours is not fancy enough:-) etc ,...imho...this are opportunities;..a basic one being an opportunity to create awareness on what can and can't be effectively done locally....' opportunities for local developers to create competing products to world class apps... jgitau On Jul 29, 2010 8:39pm, Michuki Mwangi <michuki@swiftkenya.com> wrote:
Steve Muchai wrote:
I have observed that alot of folks tend to mention using OpenDNS and
GoogleDNS.
Am curious to find out why the change?. IMHO recursive name servers are
the easiest to build, operate and maintain.
True. Still, one tends to get their SPs DNS failing all too often.
Have personally had issues in the past and keep wondering why.......
Very strange - what are they running - i bet not bind!
Secondly KENIC went to alot of effort to have DNS Root-Server instances
and .org, .COM/.NET instances locally.
But there's no open recursive servers, right?
No. There was talk to have OpenDNS anycasted - not sure if this has been
implemented. Plus i dont particularly like OpenDNS because of how they
handle NXDOMAIN.
Am definitely interested to hear why folks are changing.
Poor service, poorly maintained DNS servers, poor response time,
frequent outages. Case in point; I had to switch primary for a .ke
domain of mine on xname.org after numerous outages caused by a
clueless, rude and arrogant admin (whose employer I'd paid for
registration and DNS/email service). Never had issues since.
The sad bit is that the said admin couldn't for the life of him see
why I was complaining, yet it was business-critical...
So the issue is DNS admins failure .... interesting. I have to say its
quite concerning because how will folks debug more complex stuff like
Authoritative name servers with V6 and DNSSEC?.
We definitely need to fix this. Not good at all! :(
Mich.
_______________________________________________
Skunkworks mailing list
Skunkworks@lists.my.co.ke
------------
Skunkworks Server donations spreadsheet
http://spreadsheets.google.com/ccc?key=0AopdHkqSqKL-dHlQVTMxU1VBdU1BSWJxdy1f...
------------
Skunkworks Rules
------------
Other services @ http://my.co.ke
hi guys, please share the local dns servers if possible even the ones on say kdn, telkom, etc etc. would go a long way and i guess give local dns admins room to improve. On Thu, Jul 29, 2010 at 9:28 PM, <jgitau@gmail.com> wrote:
ignorance is the main culprit, its especially bad because most guys (who make critical decisions) don't even know what they don't know which makes having a discussion with them quite 'interesting' or annoying.
it for instance defies logic that companies with 90% of their clients/users in kenya host outside (sometimes including email and apparently dns:-)) ....I've heard numerous excuses reliability, poor local support, cost ours is not fancy enough:-) etc ,...imho...this are opportunities;..a basic one being an opportunity to create awareness on what can and can't be effectively done locally....' opportunities for local developers to create competing products to world class apps...
jgitau
On Jul 29, 2010 8:39pm, Michuki Mwangi <michuki@swiftkenya.com> wrote:
Steve Muchai wrote:
I have observed that alot of folks tend to mention using OpenDNS and
GoogleDNS.
Am curious to find out why the change?. IMHO recursive name servers
are
the easiest to build, operate and maintain.
True. Still, one tends to get their SPs DNS failing all too often.
Have personally had issues in the past and keep wondering why.......
Very strange - what are they running - i bet not bind!
Secondly KENIC went to alot of effort to have DNS Root-Server
instances
and .org, .COM/.NET instances locally.
But there's no open recursive servers, right?
No. There was talk to have OpenDNS anycasted - not sure if this has been
implemented. Plus i dont particularly like OpenDNS because of how they
handle NXDOMAIN.
Am definitely interested to hear why folks are changing.
Poor service, poorly maintained DNS servers, poor response time,
frequent outages. Case in point; I had to switch primary for a .ke
domain of mine on xname.org after numerous outages caused by a
clueless, rude and arrogant admin (whose employer I'd paid for
registration and DNS/email service). Never had issues since.
The sad bit is that the said admin couldn't for the life of him see
why I was complaining, yet it was business-critical...
So the issue is DNS admins failure .... interesting. I have to say its
quite concerning because how will folks debug more complex stuff like
Authoritative name servers with V6 and DNSSEC?.
We definitely need to fix this. Not good at all! :(
Mich.
_______________________________________________
Skunkworks mailing list
Skunkworks@lists.my.co.ke
http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks
------------
Skunkworks Server donations spreadsheet
http://spreadsheets.google.com/ccc?key=0AopdHkqSqKL-dHlQVTMxU1VBdU1BSWJxdy1f...
------------
Skunkworks Rules
http://my.co.ke/phpbb/viewtopic.php?f=24&t=94
------------
Other services @ http://my.co.ke
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Server donations spreadsheet
http://spreadsheets.google.com/ccc?key=0AopdHkqSqKL-dHlQVTMxU1VBdU1BSWJxdy1f... ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
-- Posted on 100% recycled electrons
On Thu, Jul 29, 2010 at 9:37 PM, [ Brainiac ] <arebacollins@gmail.com> wrote:
hi guys, please share the local dns servers if possible even the ones on say kdn, telkom, etc etc. would go a long way and i guess give local dns admins room to improve.
Access to recursive DNS service is usually restricted to restricted to the service provider's network only (though I occasionally found local open resolvers while poking around) so when faced with a failed recursive DNS server it's easier using openDNS or some other free service. One probable solution would be to build an open recursive server and host it at KIXP? But there's a cost involved - who'd pick up the tab? BR, S -- This message represents the official view of the voices in my head.
id happily set up and run one (of course with a lot of help from sk) for kdn and TKL of they gave me Ded ip addresses and adequate bandwidth. :-) On Thu, Jul 29, 2010 at 9:53 PM, Steve Muchai <smuchai@gmail.com> wrote:
On Thu, Jul 29, 2010 at 9:37 PM, [ Brainiac ] <arebacollins@gmail.com> wrote:
hi guys, please share the local dns servers if possible even the ones on say kdn, telkom, etc etc. would go a long way and i guess give local dns admins room to improve.
Access to recursive DNS service is usually restricted to restricted to the service provider's network only (though I occasionally found local open resolvers while poking around) so when faced with a failed recursive DNS server it's easier using openDNS or some other free service.
One probable solution would be to build an open recursive server and host it at KIXP? But there's a cost involved - who'd pick up the tab?
BR, S
-- This message represents the official view of the voices in my head. _______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Server donations spreadsheet
http://spreadsheets.google.com/ccc?key=0AopdHkqSqKL-dHlQVTMxU1VBdU1BSWJxdy1f... ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
-- Posted on 100% recycled electrons
HI, On Thu, Jul 29, 2010 at 9:39 PM, Michuki Mwangi <michuki@swiftkenya.com> wrote:
Steve Muchai wrote:
I have observed that alot of folks tend to mention using OpenDNS and GoogleDNS.
So the issue is DNS admins failure .... interesting. I have to say its quite concerning because how will folks debug more complex stuff like Authoritative name servers with V6 and DNSSEC?.
Maybe someone can do DNSSEC primer for the weekly meetings. A quick start would be looking at isc.org (signed) http://dnsviz.net/d/isc.org/dnssec/ vs safaricom.co.ke http://dnsviz.net/d/safaricom.co.ke/dnssec/ (not signed) Starting kit: http://www.isc.org/community/presentations
We definitely need to fix this. Not good at all! :(
Mich.
Great idea. Perhaps we can do a meeting on the 7th of September? This would give us enough time to reach folks in the telco space... Sent from my iPhone On Aug 4, 2010, at 6:06 PM, Laban Mwangi <lmwangi@gmail.com> wrote:
HI,
On Thu, Jul 29, 2010 at 9:39 PM, Michuki Mwangi <michuki@swiftkenya.com> wrote:
Steve Muchai wrote:
I have observed that alot of folks tend to mention using OpenDNS and GoogleDNS.
So the issue is DNS admins failure .... interesting. I have to say its quite concerning because how will folks debug more complex stuff like Authoritative name servers with V6 and DNSSEC?.
Maybe someone can do DNSSEC primer for the weekly meetings. A quick start would be looking at isc.org (signed) http://dnsviz.net/d/isc.org/dnssec/ vs safaricom.co.ke http://dnsviz.net/d/safaricom.co.ke/dnssec/ (not signed)
Starting kit: http://www.isc.org/community/presentations
We definitely need to fix this. Not good at all! :(
Mich.
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Server donations spreadsheet http://spreadsheets.google.com/ccc?key=0AopdHkqSqKL-dHlQVTMxU1VBdU1BSWJxdy1f... ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
Hi Mich, Many thnks for raising ths DNS issue. It is quite an interesting topic given that local peering should be first before that traffic hits the gateways. For the benefit of listers and the tech community on this list, it would be informative to know how much effort it took, planning, projections to ensure that the DNS infrastructure comes home. I'm very sure that DNS gurus spent many months planning the localization. The admin issue is human factor that can be resolved over time with, I believe the primary objective has been met. Please tell us more. Rgds. On Thu, Jul 29, 2010 at 8:02 PM, Michuki Mwangi <michuki@swiftkenya.com> wrote:
Secondly KENIC went to alot of effort to have DNS Root-Server instances and .org, .COM/.NET instances locally.
Point being that the DNS infrastructure was implemented to reduce the overall dependence on International connectivity for locally hosted services/content. The use of the International free DNS servers tends to moot this intent.
Am definitely interested to hear why folks are changing.
Regards,
Mich.
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Server donations spreadsheet http://spreadsheets.google.com/ccc?key=0AopdHkqSqKL-dHlQVTMxU1VBdU1BSWJxdy1f... ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
I have worked with KDN albeit eons ago, I have been an installer for KDN for 3 years and I have attempted to subscribe to KDN at home and worked with Standard Chartered Bank in a WAN Project. We all come to the same conclusion, KDN is NOT customer responsive and pays little attention to customer no matter the size. If Stanchart can say that, Wash who are you and I? Some things don't change. David On Thu, Jul 29, 2010 at 4:58 PM, Dan Kwach <dan.kwach@kdn.co.ke> wrote:
I doubt if that is the case. We are quite ready and willing to support customers with problems arising from links/services offered by KDN and especially offering help to dissatisfied customers.
Rgds, Dan O.Kwach, Kenya Data Networks.
On Thu, Jul 29, 2010 at 5:37 PM, Joram Mwinamo <joram.mwinamo@gmail.com> wrote:
As in they dont take action to please a dissatisfied client....they just let it go on and on and lose even more customers who may have been considering them
On Thu, Jul 29, 2010 at 5:36 PM, Joram Mwinamo <joram.mwinamo@gmail.com> wrote:
I find it interesting how A brand can be massacred without the company taking any public action. Ama they also dont have a CS or Marketing manager?
On Thu, Jul 29, 2010 at 5:34 PM, Job Muriuki <muriukin@gmail.com> wrote:
Thanx for tha heads up. I was considering getting a kdn link tn back up my zuku link.
On 29/07/2010, Joram Mwinamo <joram.mwinamo@gmail.com> wrote:
In that case wacha iKai hivyo hivyo tu....
On Thu, Jul 29, 2010 at 4:12 PM, Mark Mwangi <mwangy@gmail.com> wrote:
kai wulff no longer works for KDN he was posted to S.A
On Thu, Jul 29, 2010 at 1:41 PM, Odhiambo Washington <odhiambo@gmail.com>wrote:
> > > On Thu, Jul 29, 2010 at 1:35 PM, James Muendo <timrick@gmail.com> > wrote: > >> I thought there is a Customer Support Manager In the List....Kwani >> he is >> undercover,Is it possible to email this to Kai Directly,I think if >> you >> apply >> pressure from both ends works faster for you >> >> > If you look at it keenly, you really don't need to involve Kai with > such > things. There are so many guys he's paying to do this work. If > getting to > them is a problem, it's better to shop out there. > > > -- > Best regards, > Odhiambo WASHINGTON, > Nairobi,KE > +254733744121/+254722743223 > _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ > "If you have nothing good to say about someone, just shut up!." > -- Lucky Dube > > _______________________________________________ > Skunkworks mailing list > Skunkworks@lists.my.co.ke > http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks > ------------ > Skunkworks Server donations spreadsheet > > > http://spreadsheets.google.com/ccc?key=0AopdHkqSqKL-dHlQVTMxU1VBdU1BSWJxdy1f... > ------------ > Skunkworks Rules > http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 > ------------ > Other services @ http://my.co.ke >
-- Regards,
Mark Mwangi
Skype : mark.mwangy
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Server donations spreadsheet
http://spreadsheets.google.com/ccc?key=0AopdHkqSqKL-dHlQVTMxU1VBdU1BSWJxdy1f... ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
-- Sent from my Voice Recognition Watch© -------------------------------------------------------------------- God is not an excuse for lack of discipline -------------------------------------------------------------------- Our greatest fear is not that we are inadequate,but that we are powerful beyond measure.It is our light, not our darkness, that frightens us.There is nothing enlightened about shrinking so that other people won't feel insecure around you.As we let our own light shine, we consciously give other people permission to do the same. As we are liberated from our fear,our presence automatically liberates others.
-- Sent from my mobile device
Regards, Job Njogu Muriuki,
Phone: (+254) - 772333075 | 736333075 Skype: heviejob | Yahoo: heviejob
Address: 42665 00100 Nrb _______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Server donations spreadsheet
http://spreadsheets.google.com/ccc?key=0AopdHkqSqKL-dHlQVTMxU1VBdU1BSWJxdy1f... ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
-- Sent from my Voice Recognition Watch© -------------------------------------------------------------------- God is not an excuse for lack of discipline -------------------------------------------------------------------- Our greatest fear is not that we are inadequate,but that we are powerful beyond measure.It is our light, not our darkness, that frightens us.There is nothing enlightened about shrinking so that other people won't feel insecure around you.As we let our own light shine, we consciously give other people permission to do the same. As we are liberated from our fear,our presence automatically liberates others.
-- Sent from my Voice Recognition Watch© -------------------------------------------------------------------- God is not an excuse for lack of discipline -------------------------------------------------------------------- Our greatest fear is not that we are inadequate,but that we are powerful beyond measure.It is our light, not our darkness, that frightens us.There is nothing enlightened about shrinking so that other people won't feel insecure around you.As we let our own light shine, we consciously give other people permission to do the same. As we are liberated from our fear,our presence automatically liberates others.
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Server donations spreadsheet
http://spreadsheets.google.com/ccc?key=0AopdHkqSqKL-dHlQVTMxU1VBdU1BSWJxdy1f... ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Server donations spreadsheet http://spreadsheets.google.com/ccc?key=0AopdHkqSqKL-dHlQVTMxU1VBdU1BSWJxdy1f... ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
-- [Asentric Consulting Ltd] If a man has in himself the soul of a slave will he not become one no matter what his birth .... -Richest Man in Babylon
@Wash, I can only sympathize with you on your predicament. I really wish I could help but I'd suggest that for sensitive voip and various factors traffic as in your case and for long term solution, if you can try this gateway provider order : Safaricom, AK, Wananchi and KDN. I wish someone could provide us with traces from TKL, UUnet and other licensed gateways. KDN network gurus can fix your problem very quickly with a subnet change over. CS is the least of your problems if you do not get the changes done. Poolay sana. Its a tight spot to be in.
FYI, Kai was redeployed from KDN. All the same, its amazing how companies treat customers as if they are giving them favours. Executives will then tell you they dont like skunkworks because of company bashing. But if there is no service, we end up with idle time and frustrations ...
On Thu, Jul 29, 2010 at 1:54 PM, Dennis Kioko <dmbuvi@gmail.com> wrote:
FYI, Kai was redeployed from KDN. All the same, its amazing how companies treat customers as if they are giving them favours. Executives will then tell you they dont like skunkworks because of company bashing. But if there is no service, we end up with idle time and frustrations ...
Just heard about Kai being redeployed... -- Best regards, Odhiambo WASHINGTON, Nairobi,KE +254733744121/+254722743223 _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ "If you have nothing good to say about someone, just shut up!." -- Lucky Dube
participants (17)
-
[ Brainiac ] -
aki -
Dan Kwach -
David Kiania | Asentric Consulting Ltd -
Dennis Kioko -
Haggai Nyang -
James Muendo -
jgitau＠gmail.com -
Job Muriuki -
John H Mwangi -
Joram Mwinamo -
Laban Mwangi -
Mark Mwangi -
Michuki Mwangi -
Odhiambo Washington -
Phares Kariuki -
Steve Muchai