@Aki, thanks for the heads up. I tap into the westlands fiber at Prosperity House. Shouldn't there be some form of legislation about this, to limit people profiteering when having a cable passing through their property, as well as assign responsibilities & jurisdictions on which party tends to what? However, I still wonder how these problems are largely attributed to KDN and not the other providers running metro fiber rings. I know guys who use the other fiber services yet I don't hear them whining as much as I do :)The only way KDN can fix this is to eliminate the recurrent fiber problems and have markedly responsive support. Any other means is just a nitrous boost - expensive and lacks longevity.On Thu, Jul 29, 2010 at 22:43, aki <aki275@googlemail.com> wrote:@Haggai, am just adding some info but corrections welcome. The problem
as far as I know with KDN on the westlands problem is Unga House and
major power outages which was similar to barclays plaza in earlier TKL
days. Unga house generator stopped working quite a while back and they
still have not done anything about it. A lot of problems being faced
by operators are useless and very greedy building owners in this city.
That part of westlands is an important fiber ring. I believe TKL ring
also runs there ( correction needed ). Buildings problem is a mess
because while the owners cannot stop Telkom Kenya from doing its
thing, private companies get charged for almost everything. On the
issue of Jamii going with Safaricom, I think this decision was more to
do with overhead power line fiber.
I think KDN's main issue is CS. I hope they get it sorted. :-)
Rgds.
On Thu, Jul 29, 2010 at 8:45 PM, Haggai Nyang <haggai.nyang@gmail.com> wrote:
> More fuel to the fire: And what's with this oft-repeated song about KDN
> metro fiber going down? At times it's sections of it...westlands being a
> notorious one - as that's my entry point to the net. No matter how big you
> are, if your CS sucks you're no good. KDN has almost become a KPLC in some
> ways - you don't like them but you really have not much wriggle room.
> I'm not saying this in a bad way, but I've always been wondering how come
> Jamii (and not KDN) got the deal with Safcom some months back, given KDN's
> coverage and all. I think that says a lot.
>
> The product and its customer support goes hand in hand!
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