
Hi Skunk(ette)s, I had read earlier in this list about Safaricom mail hosting being terrible. Well apparently one of my domains "disappeared". I was then given new cPanel login details which appeared to be a fresh cpanel setup without all my emails, email settings, DNS records, forwarders etc. The cloud team is investigating... the agony. sigh! Rgds, Kerich

I too have had a bad run in with them , i have remote site that isn't on the safaricom link , their mails keep getting blocked by a safaricom server even when the ip is not listed in any of the SPAM servers ,i have to keep given them trace routes to sort me out , and of late emails randomly are disappearing and checking the cpanel log it gives a time out error which is strange, and shouldn't this be held in like a suspence storage waiting to be delivered? , i think they're better off offering a premium email service for a small fee , with a large list of good open source email systems out there im sure they can deploy one ... i've used IWAY Africa email ... one of the best experiences of stable email i've seen that came for free if you're a client On Thu, Jun 25, 2015 at 5:01 PM, Andrew Kerich via skunkworks < skunkworks@lists.my.co.ke> wrote:
Hi Skunk(ette)s,
I had read earlier in this list about Safaricom mail hosting being terrible. Well apparently one of my domains "disappeared". I was then given new cPanel login details which appeared to be a fresh cpanel setup without all my emails, email settings, DNS records, forwarders etc.
The cloud team is investigating... the agony. sigh!
Rgds, Kerich
_______________________________________________ skunkworks mailing list skunkworks@lists.my.co.ke ------------ List info, subscribe/unsubscribe http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------
Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
-- GG

Speaking of iWay mail servers, the founding father @Okechukwu can bask in the glory and we the proteges. cc @njukey @emagutu Rgds, Kerich. On Thu, Jun 25, 2015 at 6:24 PM, geoffrey gitagia <ggitagia@gmail.com> wrote:
I too have had a bad run in with them , i have remote site that isn't on the safaricom link , their mails keep getting blocked by a safaricom server even when the ip is not listed in any of the SPAM servers ,i have to keep given them trace routes to sort me out , and of late emails randomly are disappearing and checking the cpanel log it gives a time out error which is strange, and shouldn't this be held in like a suspence storage waiting to be delivered? , i think they're better off offering a premium email service for a small fee , with a large list of good open source email systems out there im sure they can deploy one ... i've used IWAY Africa email ... one of the best experiences of stable email i've seen that came for free if you're a client
On Thu, Jun 25, 2015 at 5:01 PM, Andrew Kerich via skunkworks < skunkworks@lists.my.co.ke> wrote:
Hi Skunk(ette)s,
I had read earlier in this list about Safaricom mail hosting being terrible. Well apparently one of my domains "disappeared". I was then given new cPanel login details which appeared to be a fresh cpanel setup without all my emails, email settings, DNS records, forwarders etc.
The cloud team is investigating... the agony. sigh!
Rgds, Kerich
_______________________________________________ skunkworks mailing list skunkworks@lists.my.co.ke ------------ List info, subscribe/unsubscribe http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------
Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
-- GG

Nice to hear good stories about the work of our hands - Its was all a formidable team!! ./Ok3ch On Fri, Jun 26, 2015 at 8:01 AM, Andrew Kerich via skunkworks < skunkworks@lists.my.co.ke> wrote:
Speaking of iWay mail servers, the founding father @Okechukwu can bask in the glory and we the proteges. cc @njukey @emagutu
Rgds,
Kerich.
On Thu, Jun 25, 2015 at 6:24 PM, geoffrey gitagia <ggitagia@gmail.com> wrote:
I too have had a bad run in with them , i have remote site that isn't on the safaricom link , their mails keep getting blocked by a safaricom server even when the ip is not listed in any of the SPAM servers ,i have to keep given them trace routes to sort me out , and of late emails randomly are disappearing and checking the cpanel log it gives a time out error which is strange, and shouldn't this be held in like a suspence storage waiting to be delivered? , i think they're better off offering a premium email service for a small fee , with a large list of good open source email systems out there im sure they can deploy one ... i've used IWAY Africa email ... one of the best experiences of stable email i've seen that came for free if you're a client
On Thu, Jun 25, 2015 at 5:01 PM, Andrew Kerich via skunkworks < skunkworks@lists.my.co.ke> wrote:
Hi Skunk(ette)s,
I had read earlier in this list about Safaricom mail hosting being terrible. Well apparently one of my domains "disappeared". I was then given new cPanel login details which appeared to be a fresh cpanel setup without all my emails, email settings, DNS records, forwarders etc.
The cloud team is investigating... the agony. sigh!
Rgds, Kerich
_______________________________________________ skunkworks mailing list skunkworks@lists.my.co.ke ------------ List info, subscribe/unsubscribe http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------
Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
-- GG
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Those were good days :) Sorry for the loss of your stuff Kerich. Its not the first time I have heard about Safaricom Cpanel issues, I think they are managing you by promising that you will have your data back but thats just me hehe Regards, @njukey On 26 June 2015 at 12:17, Okechukwu via skunkworks < skunkworks@lists.my.co.ke> wrote:
Nice to hear good stories about the work of our hands - Its was all a formidable team!!
./Ok3ch
On Fri, Jun 26, 2015 at 8:01 AM, Andrew Kerich via skunkworks < skunkworks@lists.my.co.ke> wrote:
Speaking of iWay mail servers, the founding father @Okechukwu can bask in the glory and we the proteges. cc @njukey @emagutu
Rgds,
Kerich.
On Thu, Jun 25, 2015 at 6:24 PM, geoffrey gitagia <ggitagia@gmail.com> wrote:
I too have had a bad run in with them , i have remote site that isn't on the safaricom link , their mails keep getting blocked by a safaricom server even when the ip is not listed in any of the SPAM servers ,i have to keep given them trace routes to sort me out , and of late emails randomly are disappearing and checking the cpanel log it gives a time out error which is strange, and shouldn't this be held in like a suspence storage waiting to be delivered? , i think they're better off offering a premium email service for a small fee , with a large list of good open source email systems out there im sure they can deploy one ... i've used IWAY Africa email ... one of the best experiences of stable email i've seen that came for free if you're a client
On Thu, Jun 25, 2015 at 5:01 PM, Andrew Kerich via skunkworks < skunkworks@lists.my.co.ke> wrote:
Hi Skunk(ette)s,
I had read earlier in this list about Safaricom mail hosting being terrible. Well apparently one of my domains "disappeared". I was then given new cPanel login details which appeared to be a fresh cpanel setup without all my emails, email settings, DNS records, forwarders etc.
The cloud team is investigating... the agony. sigh!
Rgds, Kerich
_______________________________________________ skunkworks mailing list skunkworks@lists.my.co.ke ------------ List info, subscribe/unsubscribe http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------
Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
-- GG
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Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
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-- Regards, @njukey

@njukey you or spot on on the data recovery promise. Coincidentally I have been in the process of migrating to GoDaddy. Cushioned me a bit but still... Cheers. Kerich On Jun 26, 2015 3:21 PM, "David Njuki" <njukey@gmail.com> wrote:
Those were good days :)
Sorry for the loss of your stuff Kerich. Its not the first time I have heard about Safaricom Cpanel issues, I think they are managing you by promising that you will have your data back but thats just me hehe
Regards, @njukey
On 26 June 2015 at 12:17, Okechukwu via skunkworks < skunkworks@lists.my.co.ke> wrote:
Nice to hear good stories about the work of our hands - Its was all a formidable team!!
./Ok3ch
On Fri, Jun 26, 2015 at 8:01 AM, Andrew Kerich via skunkworks < skunkworks@lists.my.co.ke> wrote:
Speaking of iWay mail servers, the founding father @Okechukwu can bask in the glory and we the proteges. cc @njukey @emagutu
Rgds,
Kerich.
On Thu, Jun 25, 2015 at 6:24 PM, geoffrey gitagia <ggitagia@gmail.com> wrote:
I too have had a bad run in with them , i have remote site that isn't on the safaricom link , their mails keep getting blocked by a safaricom server even when the ip is not listed in any of the SPAM servers ,i have to keep given them trace routes to sort me out , and of late emails randomly are disappearing and checking the cpanel log it gives a time out error which is strange, and shouldn't this be held in like a suspence storage waiting to be delivered? , i think they're better off offering a premium email service for a small fee , with a large list of good open source email systems out there im sure they can deploy one ... i've used IWAY Africa email ... one of the best experiences of stable email i've seen that came for free if you're a client
On Thu, Jun 25, 2015 at 5:01 PM, Andrew Kerich via skunkworks < skunkworks@lists.my.co.ke> wrote:
Hi Skunk(ette)s,
I had read earlier in this list about Safaricom mail hosting being terrible. Well apparently one of my domains "disappeared". I was then given new cPanel login details which appeared to be a fresh cpanel setup without all my emails, email settings, DNS records, forwarders etc.
The cloud team is investigating... the agony. sigh!
Rgds, Kerich
_______________________________________________ skunkworks mailing list skunkworks@lists.my.co.ke ------------ List info, subscribe/unsubscribe http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------
Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
-- GG
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--
Regards, @njukey

I hv License`s for a good collaboration suite. contact me I can sort out mail issue`s and enjoy up to date related features. On Fri, Jun 26, 2015 at 6:23 PM, Andrew Kerich via skunkworks < skunkworks@lists.my.co.ke> wrote:
@njukey you or spot on on the data recovery promise. Coincidentally I have been in the process of migrating to GoDaddy. Cushioned me a bit but still...
Cheers. Kerich On Jun 26, 2015 3:21 PM, "David Njuki" <njukey@gmail.com> wrote:
Those were good days :)
Sorry for the loss of your stuff Kerich. Its not the first time I have heard about Safaricom Cpanel issues, I think they are managing you by promising that you will have your data back but thats just me hehe
Regards, @njukey
On 26 June 2015 at 12:17, Okechukwu via skunkworks < skunkworks@lists.my.co.ke> wrote:
Nice to hear good stories about the work of our hands - Its was all a formidable team!!
./Ok3ch
On Fri, Jun 26, 2015 at 8:01 AM, Andrew Kerich via skunkworks < skunkworks@lists.my.co.ke> wrote:
Speaking of iWay mail servers, the founding father @Okechukwu can bask in the glory and we the proteges. cc @njukey @emagutu
Rgds,
Kerich.
On Thu, Jun 25, 2015 at 6:24 PM, geoffrey gitagia <ggitagia@gmail.com> wrote:
I too have had a bad run in with them , i have remote site that isn't on the safaricom link , their mails keep getting blocked by a safaricom server even when the ip is not listed in any of the SPAM servers ,i have to keep given them trace routes to sort me out , and of late emails randomly are disappearing and checking the cpanel log it gives a time out error which is strange, and shouldn't this be held in like a suspence storage waiting to be delivered? , i think they're better off offering a premium email service for a small fee , with a large list of good open source email systems out there im sure they can deploy one ... i've used IWAY Africa email ... one of the best experiences of stable email i've seen that came for free if you're a client
On Thu, Jun 25, 2015 at 5:01 PM, Andrew Kerich via skunkworks < skunkworks@lists.my.co.ke> wrote:
Hi Skunk(ette)s,
I had read earlier in this list about Safaricom mail hosting being terrible. Well apparently one of my domains "disappeared". I was then given new cPanel login details which appeared to be a fresh cpanel setup without all my emails, email settings, DNS records, forwarders etc.
The cloud team is investigating... the agony. sigh!
Rgds, Kerich
_______________________________________________ skunkworks mailing list skunkworks@lists.my.co.ke ------------ List info, subscribe/unsubscribe http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------
Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
-- GG
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--
Regards, @njukey
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Hi Andrew, Out of curiosity, shouldn't there be a way you can point your domain to another name server on the safaricom cpanel. Never used it. Thanks. Regards On Thu, Jun 25, 2015 at 5:01 PM, Andrew Kerich via skunkworks < skunkworks@lists.my.co.ke> wrote:
Hi Skunk(ette)s,
I had read earlier in this list about Safaricom mail hosting being terrible. Well apparently one of my domains "disappeared". I was then given new cPanel login details which appeared to be a fresh cpanel setup without all my emails, email settings, DNS records, forwarders etc.
The cloud team is investigating... the agony. sigh!
Rgds, Kerich
_______________________________________________ skunkworks mailing list skunkworks@lists.my.co.ke ------------ List info, subscribe/unsubscribe http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------
Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
-- Anthony Tai "A good head and a good heart are always a formidable combination."

I hope you are on a leased line with a public ip, give yourself MX 0 and only let safaricom provide backup/secondary MX . Then run your mails on either exchange, zimbra, kolab or zentyal, This is how i do it with Liquid Telkom and it works fine. I can use webmail, android exchange connector and my usual outlook from anywhere without a problem. You just need to be behind a firewall. Regards, Lucas. On Fri, Jul 3, 2015 at 8:29 AM, Anthony Tai via skunkworks < skunkworks@lists.my.co.ke> wrote:
Hi Andrew,
Out of curiosity, shouldn't there be a way you can point your domain to another name server on the safaricom cpanel. Never used it.
Thanks.
Regards
On Thu, Jun 25, 2015 at 5:01 PM, Andrew Kerich via skunkworks < skunkworks@lists.my.co.ke> wrote:
Hi Skunk(ette)s,
I had read earlier in this list about Safaricom mail hosting being terrible. Well apparently one of my domains "disappeared". I was then given new cPanel login details which appeared to be a fresh cpanel setup without all my emails, email settings, DNS records, forwarders etc.
The cloud team is investigating... the agony. sigh!
Rgds, Kerich
_______________________________________________ skunkworks mailing list skunkworks@lists.my.co.ke ------------ List info, subscribe/unsubscribe http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------
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-- Anthony Tai
"A good head and a good heart are always a formidable combination."
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Hi Lucas. Long time. That is exactly how the main setup is. The affected one was a sub-domain with emails hosted at safaricom. Rgds, Kerich On Jul 4, 2015 6:14 AM, "lucas oketch via skunkworks" < skunkworks@lists.my.co.ke> wrote:
I hope you are on a leased line with a public ip, give yourself MX 0 and only let safaricom provide backup/secondary MX . Then run your mails on either exchange, zimbra, kolab or zentyal, This is how i do it with Liquid Telkom and it works fine. I can use webmail, android exchange connector and my usual outlook from anywhere without a problem. You just need to be behind a firewall.
Regards,
Lucas.
On Fri, Jul 3, 2015 at 8:29 AM, Anthony Tai via skunkworks < skunkworks@lists.my.co.ke> wrote:
Hi Andrew,
Out of curiosity, shouldn't there be a way you can point your domain to another name server on the safaricom cpanel. Never used it.
Thanks.
Regards
On Thu, Jun 25, 2015 at 5:01 PM, Andrew Kerich via skunkworks < skunkworks@lists.my.co.ke> wrote:
Hi Skunk(ette)s,
I had read earlier in this list about Safaricom mail hosting being terrible. Well apparently one of my domains "disappeared". I was then given new cPanel login details which appeared to be a fresh cpanel setup without all my emails, email settings, DNS records, forwarders etc.
The cloud team is investigating... the agony. sigh!
Rgds, Kerich
_______________________________________________ skunkworks mailing list skunkworks@lists.my.co.ke ------------ List info, subscribe/unsubscribe http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------
Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
-- Anthony Tai
"A good head and a good heart are always a formidable combination."
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On Thu, Jun 25, 2015 at 3:01 PM, Andrew Kerich via skunkworks < skunkworks@lists.my.co.ke> wrote:
Hi Skunk(ette)s,
I had read earlier in this list about Safaricom mail hosting being terrible. Well apparently one of my domains "disappeared". I was then given new cPanel login details which appeared to be a fresh cpanel setup without all my emails, email settings, DNS records, forwarders etc.
The cloud team is investigating... the agony. sigh!
Rgds, Kerich
For the record, Angani always maintains 3 backups of all customer data on an hourly basis (incremental, differential and snapshot). Just saying.

Is that right? Please tell them to get in touch. Rgds, Kerich On Jul 3, 2015 4:54 PM, "rsohan@gmail.com" <rsohan@gmail.com> wrote:
On Thu, Jun 25, 2015 at 3:01 PM, Andrew Kerich via skunkworks < skunkworks@lists.my.co.ke> wrote:
Hi Skunk(ette)s,
I had read earlier in this list about Safaricom mail hosting being terrible. Well apparently one of my domains "disappeared". I was then given new cPanel login details which appeared to be a fresh cpanel setup without all my emails, email settings, DNS records, forwarders etc.
The cloud team is investigating... the agony. sigh!
Rgds, Kerich
For the record, Angani always maintains 3 backups of all customer data on an hourly basis (incremental, differential and snapshot). Just saying.
participants (8)
-
Andrew Kerich
-
Anthony Tai
-
David Njuki
-
Edwin Ngige
-
geoffrey gitagia
-
lucas oketch
-
Okechukwu
-
rsohan@gmail.com