On Thu, Jun 25, 2015 at 3:01 PM, Andrew Kerich via skunkworks <skunkworks@lists.my.co.ke> wrote:

Hi Skunk(ette)s,

I had read earlier in this list about Safaricom mail hosting being terrible.

Well apparently one of my domains "disappeared". I was then given new cPanel login details which appeared to be a fresh cpanel setup without all my emails, email settings, DNS records, forwarders etc.

The cloud team is investigating... the agony. sigh!

Rgds,

Kerich

For the record, Angani always maintains 3 backups of all customer data on an hourly basis (incremental, differential and snapshot).  Just saying.