<OT> Zuku Service Declining

Has anyone who is currently using Zuku as their isp ever managed to resolve a problem they have had? If so, I gladly welcome instructions on how to: 1. Actually get through to their customer care (phone is on automated hold for > 15 to 20 mins so you just give up). 2. Get them to understand the problem (I'm on the "Triple Play" deal 8Mbps but the link is behaving like a 512k and no TV for a week). 3. Get a straight answer from them (When I do get through all I get is vague answers and no real support, like they don't have a clue). If they don't know what my problem is, why don't they just say so? They have already sent one team to my house to "fix" the problem and that team came found nothing wrong with the equipment and left. Now they want to send another team. Anyone got any advice other than "Jump ship"? When Zuku works, it works well, but you have a problem and you are in hell. Perhaps a tech contact in support who actually knows what they doing? -- Regards Brian Ngure

On Mon, Jan 31, 2011 at 11:46 PM, Brian Ngure <brian@pixie.co.ke> wrote:
Has anyone who is currently using Zuku as their isp ever managed to resolve a problem they have had? If so, I gladly welcome instructions on how to:
1. Actually get through to their customer care (phone is on automated hold for > 15 to 20 mins so you just give up). 2. Get them to understand the problem (I'm on the "Triple Play" deal 8Mbps but the link is behaving like a 512k and no TV for a week). 3. Get a straight answer from them (When I do get through all I get is vague answers and no real support, like they don't have a clue). If they don't know what my problem is, why don't they just say so?
They have already sent one team to my house to "fix" the problem and that team came found nothing wrong with the equipment and left. Now they want to send another team.
Anyone got any advice other than "Jump ship"? When Zuku works, it works well, but you have a problem and you are in hell. Perhaps a tech contact in support who actually knows what they doing?
I was hoping to return to Zuku when they get fiber at my doorsteps at Wilson Airport. Now you make me fee afraid!! -- Best regards, Odhiambo WASHINGTON, Nairobi,KE +254733744121/+254722743223 _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ Damn!!

Be afraid, be very afraid! [?] But seriously, when the service works, it works fine. It's just the support that leaves something to be desired. On Mon, Jan 31, 2011 at 11:52 PM, Odhiambo Washington <odhiambo@gmail.com>wrote:
On Mon, Jan 31, 2011 at 11:46 PM, Brian Ngure <brian@pixie.co.ke> wrote:
Has anyone who is currently using Zuku as their isp ever managed to resolve a problem they have had? If so, I gladly welcome instructions on how to:
1. Actually get through to their customer care (phone is on automated hold for > 15 to 20 mins so you just give up). 2. Get them to understand the problem (I'm on the "Triple Play" deal 8Mbps but the link is behaving like a 512k and no TV for a week). 3. Get a straight answer from them (When I do get through all I get is vague answers and no real support, like they don't have a clue). If they don't know what my problem is, why don't they just say so?
They have already sent one team to my house to "fix" the problem and that team came found nothing wrong with the equipment and left. Now they want to send another team.
Anyone got any advice other than "Jump ship"? When Zuku works, it works well, but you have a problem and you are in hell. Perhaps a tech contact in support who actually knows what they doing?
I was hoping to return to Zuku when they get fiber at my doorsteps at Wilson Airport. Now you make me fee afraid!!
-- Best regards, Odhiambo WASHINGTON, Nairobi,KE +254733744121/+254722743223 _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ Damn!!
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
-- Regards Brian Ngure

Am on Zuku service is excellent. Am not sure how your connection is:
From the Outdoor Radio I have an indoor unit (white in colour) it has power and two connections on one end, for the Outdoor Power & the other connection for your machine/Laptop. On My case it connect to the Wireless router for access around the compound.
My router also has 4 cable connections that can be used by devices with no wireless cards. Please advice how you have connected the devices since from my little experience when the radio(outdoor unit) reboots then your connection takes time to resume hence downtimes experienced. Well at times am not getting 95% guarantee on the link. When its slow am at 60%. One more common problem is the end user; the link registers with the initial device (PC/Laptop) used. If you happen to switch devices then you will have to ask support to re-register the second device - abit annoying but do sort this install a . ( this is the reason I have the Wireless router in place to help resolve this problem) Contact me offlist I will assist. Matt +254 723 714 000 SkypeID | YahooID mathewsogutu On Mon, Jan 31, 2011 at 11:46 PM, Brian Ngure <brian@pixie.co.ke> wrote:
Has anyone who is currently using Zuku as their isp ever managed to resolve a problem they have had? If so, I gladly welcome instructions on how to:
1. Actually get through to their customer care (phone is on automated hold for > 15 to 20 mins so you just give up). 2. Get them to understand the problem (I'm on the "Triple Play" deal 8Mbps but the link is behaving like a 512k and no TV for a week). 3. Get a straight answer from them (When I do get through all I get is vague answers and no real support, like they don't have a clue). If they don't know what my problem is, why don't they just say so?
They have already sent one team to my house to "fix" the problem and that team came found nothing wrong with the equipment and left. Now they want to send another team.
Anyone got any advice other than "Jump ship"? When Zuku works, it works well, but you have a problem and you are in hell. Perhaps a tech contact in support who actually knows what they doing?
-- Regards
Brian Ngure
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke

Hi Matt, My connection is fibre, which actually makes me feel worse. Plus, I only got the TV for the kiddie channels (Jim Jam, BabyTV, etc). My daughter is two years old and asks me every day what happened to the TV. She says the TV is broken :( On Tue, Feb 1, 2011 at 12:05 AM, [Dr. Matt_Mca] <drmattmca@gmail.com> wrote:
Am on Zuku service is excellent.
Am not sure how your connection is:
From the Outdoor Radio I have an indoor unit (white in colour) it has power and two connections on one end, for the Outdoor Power & the other connection for your machine/Laptop. On My case it connect to the Wireless router for access around the compound.
My router also has 4 cable connections that can be used by devices with no wireless cards.
Please advice how you have connected the devices since from my little experience when the radio(outdoor unit) reboots then your connection takes time to resume hence downtimes experienced.
Well at times am not getting 95% guarantee on the link. When its slow am at 60%.
One more common problem is the end user; the link registers with the initial device (PC/Laptop) used. If you happen to switch devices then you will have to ask support to re-register the second device - abit annoying but do sort this install a . ( this is the reason I have the Wireless router in place to help resolve this problem)
Contact me offlist I will assist.
Matt +254 723 714 000 SkypeID | YahooID mathewsogutu
On Mon, Jan 31, 2011 at 11:46 PM, Brian Ngure <brian@pixie.co.ke> wrote:
Has anyone who is currently using Zuku as their isp ever managed to resolve a problem they have had? If so, I gladly welcome instructions on how to:
1. Actually get through to their customer care (phone is on automated hold for > 15 to 20 mins so you just give up). 2. Get them to understand the problem (I'm on the "Triple Play" deal 8Mbps but the link is behaving like a 512k and no TV for a week). 3. Get a straight answer from them (When I do get through all I get is vague answers and no real support, like they don't have a clue). If they don't know what my problem is, why don't they just say so?
They have already sent one team to my house to "fix" the problem and that team came found nothing wrong with the equipment and left. Now they want to send another team.
Anyone got any advice other than "Jump ship"? When Zuku works, it works well, but you have a problem and you are in hell. Perhaps a tech contact in support who actually knows what they doing?
-- Regards
Brian Ngure
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
-- Regards Brian Ngure

On Tue, Feb 1, 2011 at 12:05 AM, [Dr. Matt_Mca] <drmattmca@gmail.com> wrote:
Am on Zuku service is excellent.
Am not sure how your connection is:
From the Outdoor Radio I have an indoor unit (white in colour) it has power and two connections on one end, for the Outdoor Power & the other connection for your machine/Laptop. On My case it connect to the Wireless router for access around the compound.
My router also has 4 cable connections that can be used by devices with no wireless cards.
Please advice how you have connected the devices since from my little experience when the radio(outdoor unit) reboots then your connection takes time to resume hence downtimes experienced.
Well at times am not getting 95% guarantee on the link. When its slow am at 60%.
One more common problem is the end user; the link registers with the initial device (PC/Laptop) used. If you happen to switch devices then you will have to ask support to re-register the second device - abit annoying but do sort this install a . ( this is the reason I have the Wireless router in place to help resolve this problem)
Contact me offlist I will assist.
Heheee... you are the Zuku ambassodor-at-large! Wait until they problem hits you, like it does to everyone else. You will understand why some if us use Safaricom! -- Best regards, Odhiambo WASHINGTON, Nairobi,KE +254733744121/+254722743223 _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ Damn!!

My sister has fiber at home too and you have to keep rebooting the modem/wireless router at least 10 times in a day. The link behaved like 4 mbps on the first day of installation but has been painfully slow (like a 512k) since On Tue, Feb 1, 2011 at 7:27 AM, Odhiambo Washington <odhiambo@gmail.com>wrote:
On Tue, Feb 1, 2011 at 12:05 AM, [Dr. Matt_Mca] <drmattmca@gmail.com>wrote:
Am on Zuku service is excellent.
Am not sure how your connection is:
From the Outdoor Radio I have an indoor unit (white in colour) it has power and two connections on one end, for the Outdoor Power & the other connection for your machine/Laptop. On My case it connect to the Wireless router for access around the compound.
My router also has 4 cable connections that can be used by devices with no wireless cards.
Please advice how you have connected the devices since from my little experience when the radio(outdoor unit) reboots then your connection takes time to resume hence downtimes experienced.
Well at times am not getting 95% guarantee on the link. When its slow am at 60%.
One more common problem is the end user; the link registers with the initial device (PC/Laptop) used. If you happen to switch devices then you will have to ask support to re-register the second device - abit annoying but do sort this install a . ( this is the reason I have the Wireless router in place to help resolve this problem)
Contact me offlist I will assist.
Heheee... you are the Zuku ambassodor-at-large! Wait until they problem hits you, like it does to everyone else. You will understand why some if us use Safaricom!
-- Best regards, Odhiambo WASHINGTON, Nairobi,KE +254733744121/+254722743223 _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ Damn!!
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke

Some Zuku routers have firmware issues, ours was exchanged for a better router and the link has been up since. 'We had a cisco router that was forever being rebooted and was replaced with a scientific Atlantic(a cisco company talk about eating from all sides) and its been up since..... On Tue, Feb 1, 2011 at 12:47 PM, Sharon Hatego <sharon.hatego@gmail.com>wrote:
My sister has fiber at home too and you have to keep rebooting the modem/wireless router at least 10 times in a day. The link behaved like 4 mbps on the first day of installation but has been painfully slow (like a 512k) since
On Tue, Feb 1, 2011 at 7:27 AM, Odhiambo Washington <odhiambo@gmail.com>wrote:
On Tue, Feb 1, 2011 at 12:05 AM, [Dr. Matt_Mca] <drmattmca@gmail.com>wrote:
Am on Zuku service is excellent.
Am not sure how your connection is:
From the Outdoor Radio I have an indoor unit (white in colour) it has power and two connections on one end, for the Outdoor Power & the other connection for your machine/Laptop. On My case it connect to the Wireless router for access around the compound.
My router also has 4 cable connections that can be used by devices with no wireless cards.
Please advice how you have connected the devices since from my little experience when the radio(outdoor unit) reboots then your connection takes time to resume hence downtimes experienced.
Well at times am not getting 95% guarantee on the link. When its slow am at 60%.
One more common problem is the end user; the link registers with the initial device (PC/Laptop) used. If you happen to switch devices then you will have to ask support to re-register the second device - abit annoying but do sort this install a . ( this is the reason I have the Wireless router in place to help resolve this problem)
Contact me offlist I will assist.
Heheee... you are the Zuku ambassodor-at-large! Wait until they problem hits you, like it does to everyone else. You will understand why some if us use Safaricom!
-- Best regards, Odhiambo WASHINGTON, Nairobi,KE +254733744121/+254722743223 _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ Damn!!
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
-- Sent from my Voice Recognition Watch© -------------------------------------------------------------------- Our greatest fear is not that we are inadequate,but that we are powerful beyond measure.It is our light, not our darkness, that frightens us.There is nothing enlightened about shrinking so that other people won't feel insecure around you.As we let our own light shine, we consciously give other people permission to do the same. As we are liberated from our fear,our presence automatically liberates others.

zuku sorted me out yesterday. they have really improved and friendly too. i have no quams. they say the demand is so huge coping up is a problem. *------------------------------------------------ I shall be telling this with a sigh Somewhere ages and ages hence: Two roads diverged in a wood, and I— I took the one less traveled by, And that has made all the difference ------------------------------------------------* On 1 February 2011 13:02, Joram Mwinamo <joram.mwinamo@gmail.com> wrote:
Some Zuku routers have firmware issues, ours was exchanged for a better router and the link has been up since. 'We had a cisco router that was forever being rebooted and was replaced with a scientific Atlantic(a cisco company talk about eating from all sides) and its been up since.....
On Tue, Feb 1, 2011 at 12:47 PM, Sharon Hatego <sharon.hatego@gmail.com>wrote:
My sister has fiber at home too and you have to keep rebooting the modem/wireless router at least 10 times in a day. The link behaved like 4 mbps on the first day of installation but has been painfully slow (like a 512k) since
On Tue, Feb 1, 2011 at 7:27 AM, Odhiambo Washington <odhiambo@gmail.com>wrote:
On Tue, Feb 1, 2011 at 12:05 AM, [Dr. Matt_Mca] <drmattmca@gmail.com>wrote:
Am on Zuku service is excellent.
Am not sure how your connection is:
From the Outdoor Radio I have an indoor unit (white in colour) it has power and two connections on one end, for the Outdoor Power & the other connection for your machine/Laptop. On My case it connect to the Wireless router for access around the compound.
My router also has 4 cable connections that can be used by devices with no wireless cards.
Please advice how you have connected the devices since from my little experience when the radio(outdoor unit) reboots then your connection takes time to resume hence downtimes experienced.
Well at times am not getting 95% guarantee on the link. When its slow am at 60%.
One more common problem is the end user; the link registers with the initial device (PC/Laptop) used. If you happen to switch devices then you will have to ask support to re-register the second device - abit annoying but do sort this install a . ( this is the reason I have the Wireless router in place to help resolve this problem)
Contact me offlist I will assist.
Heheee... you are the Zuku ambassodor-at-large! Wait until they problem hits you, like it does to everyone else. You will understand why some if us use Safaricom!
-- Best regards, Odhiambo WASHINGTON, Nairobi,KE +254733744121/+254722743223 _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ Damn!!
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
-- Sent from my Voice Recognition Watch© -------------------------------------------------------------------- Our greatest fear is not that we are inadequate,but that we are powerful beyond measure.It is our light, not our darkness, that frightens us.There is nothing enlightened about shrinking so that other people won't feel insecure around you.As we let our own light shine, we consciously give other people permission to do the same. As we are liberated from our fear,our presence automatically liberates others.
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke

i can believe that because before they reached our order, it took months, but once they walked into our office to sort issues out , it was a breeze and pleasant. But then again maybe the address of where you live or work determines how fast they get there? On Tue, Feb 1, 2011 at 1:14 PM, Kebaya Mwamba <humphreykebaya@gmail.com>wrote:
zuku sorted me out yesterday. they have really improved and friendly too. i have no quams. they say the demand is so huge coping up is a problem.
*------------------------------------------------ I shall be telling this with a sigh Somewhere ages and ages hence: Two roads diverged in a wood, and I— I took the one less traveled by, And that has made all the difference ------------------------------------------------*
On 1 February 2011 13:02, Joram Mwinamo <joram.mwinamo@gmail.com> wrote:
Some Zuku routers have firmware issues, ours was exchanged for a better router and the link has been up since. 'We had a cisco router that was forever being rebooted and was replaced with a scientific Atlantic(a cisco company talk about eating from all sides) and its been up since.....
On Tue, Feb 1, 2011 at 12:47 PM, Sharon Hatego <sharon.hatego@gmail.com>wrote:
My sister has fiber at home too and you have to keep rebooting the modem/wireless router at least 10 times in a day. The link behaved like 4 mbps on the first day of installation but has been painfully slow (like a 512k) since
On Tue, Feb 1, 2011 at 7:27 AM, Odhiambo Washington <odhiambo@gmail.com>wrote:
On Tue, Feb 1, 2011 at 12:05 AM, [Dr. Matt_Mca] <drmattmca@gmail.com>wrote:
Am on Zuku service is excellent.
Am not sure how your connection is:
From the Outdoor Radio I have an indoor unit (white in colour) it has power and two connections on one end, for the Outdoor Power & the other connection for your machine/Laptop. On My case it connect to the Wireless router for access around the compound.
My router also has 4 cable connections that can be used by devices with no wireless cards.
Please advice how you have connected the devices since from my little experience when the radio(outdoor unit) reboots then your connection takes time to resume hence downtimes experienced.
Well at times am not getting 95% guarantee on the link. When its slow am at 60%.
One more common problem is the end user; the link registers with the initial device (PC/Laptop) used. If you happen to switch devices then you will have to ask support to re-register the second device - abit annoying but do sort this install a . ( this is the reason I have the Wireless router in place to help resolve this problem)
Contact me offlist I will assist.
Heheee... you are the Zuku ambassodor-at-large! Wait until they problem hits you, like it does to everyone else. You will understand why some if us use Safaricom!
-- Best regards, Odhiambo WASHINGTON, Nairobi,KE +254733744121/+254722743223 _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ Damn!!
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
-- Sent from my Voice Recognition Watch© -------------------------------------------------------------------- Our greatest fear is not that we are inadequate,but that we are powerful beyond measure.It is our light, not our darkness, that frightens us.There is nothing enlightened about shrinking so that other people won't feel insecure around you.As we let our own light shine, we consciously give other people permission to do the same. As we are liberated from our fear,our presence automatically liberates others.
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
-- Sent from my Voice Recognition Watch© -------------------------------------------------------------------- Our greatest fear is not that we are inadequate,but that we are powerful beyond measure.It is our light, not our darkness, that frightens us.There is nothing enlightened about shrinking so that other people won't feel insecure around you.As we let our own light shine, we consciously give other people permission to do the same. As we are liberated from our fear,our presence automatically liberates others.

If the problem is one of supply and demand, why don't they just say so? Also, if they cannot supply all their customers with what they have advertised, then they need to inform their customes and change the service as appropriate! Don't tell me you can give me 8Mbps and then give me 1Mbps. On Tue, Feb 1, 2011 at 1:16 PM, Joram Mwinamo <joram.mwinamo@gmail.com>wrote:
i can believe that because before they reached our order, it took months, but once they walked into our office to sort issues out , it was a breeze and pleasant. But then again maybe the address of where you live or work determines how fast they get there?
On Tue, Feb 1, 2011 at 1:14 PM, Kebaya Mwamba <humphreykebaya@gmail.com>wrote:
zuku sorted me out yesterday. they have really improved and friendly too. i have no quams. they say the demand is so huge coping up is a problem.
*------------------------------------------------ I shall be telling this with a sigh Somewhere ages and ages hence: Two roads diverged in a wood, and I— I took the one less traveled by, And that has made all the difference ------------------------------------------------*
On 1 February 2011 13:02, Joram Mwinamo <joram.mwinamo@gmail.com> wrote:
Some Zuku routers have firmware issues, ours was exchanged for a better router and the link has been up since. 'We had a cisco router that was forever being rebooted and was replaced with a scientific Atlantic(a cisco company talk about eating from all sides) and its been up since.....
On Tue, Feb 1, 2011 at 12:47 PM, Sharon Hatego <sharon.hatego@gmail.com>wrote:
My sister has fiber at home too and you have to keep rebooting the modem/wireless router at least 10 times in a day. The link behaved like 4 mbps on the first day of installation but has been painfully slow (like a 512k) since
On Tue, Feb 1, 2011 at 7:27 AM, Odhiambo Washington <odhiambo@gmail.com
wrote:
On Tue, Feb 1, 2011 at 12:05 AM, [Dr. Matt_Mca] <drmattmca@gmail.com>wrote:
Am on Zuku service is excellent.
Am not sure how your connection is:
From the Outdoor Radio I have an indoor unit (white in colour) it has power and two connections on one end, for the Outdoor Power & the other connection for your machine/Laptop. On My case it connect to the Wireless router for access around the compound.
My router also has 4 cable connections that can be used by devices with no wireless cards.
Please advice how you have connected the devices since from my little experience when the radio(outdoor unit) reboots then your connection takes time to resume hence downtimes experienced.
Well at times am not getting 95% guarantee on the link. When its slow am at 60%.
One more common problem is the end user; the link registers with the initial device (PC/Laptop) used. If you happen to switch devices then you will have to ask support to re-register the second device - abit annoying but do sort this install a . ( this is the reason I have the Wireless router in place to help resolve this problem)
Contact me offlist I will assist.
Heheee... you are the Zuku ambassodor-at-large! Wait until they problem hits you, like it does to everyone else. You will understand why some if us use Safaricom!
-- Best regards, Odhiambo WASHINGTON, Nairobi,KE +254733744121/+254722743223 _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ Damn!!
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
-- Sent from my Voice Recognition Watch© -------------------------------------------------------------------- Our greatest fear is not that we are inadequate,but that we are powerful beyond measure.It is our light, not our darkness, that frightens us.There is nothing enlightened about shrinking so that other people won't feel insecure around you.As we let our own light shine, we consciously give other people permission to do the same. As we are liberated from our fear,our presence automatically liberates others.
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
-- Sent from my Voice Recognition Watch© -------------------------------------------------------------------- Our greatest fear is not that we are inadequate,but that we are powerful beyond measure.It is our light, not our darkness, that frightens us.There is nothing enlightened about shrinking so that other people won't feel insecure around you.As we let our own light shine, we consciously give other people permission to do the same. As we are liberated from our fear,our presence automatically liberates others.
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
-- Regards Brian Ngure

Alarmist!!!! @ Brian, If I recall well the bandle of 8mbps does not exist so Stick to 256, 512 or 1MB. @ Wash, I give credit were its due.....I have not had issues why should I complain - We call these problems layer 8 problems of the protocol stack (The End User). I bet if I get the service unacceptable will complain kabisa sio siri....!!! Enjoy. Matt On Tue, Feb 1, 2011 at 1:39 PM, Brian Ngure <brian@pixie.co.ke> wrote:
If the problem is one of supply and demand, why don't they just say so?
Also, if they cannot supply all their customers with what they have advertised, then they need to inform their customes and change the service as appropriate! Don't tell me you can give me 8Mbps and then give me 1Mbps.
On Tue, Feb 1, 2011 at 1:16 PM, Joram Mwinamo <joram.mwinamo@gmail.com>wrote:
i can believe that because before they reached our order, it took months, but once they walked into our office to sort issues out , it was a breeze and pleasant. But then again maybe the address of where you live or work determines how fast they get there?
On Tue, Feb 1, 2011 at 1:14 PM, Kebaya Mwamba <humphreykebaya@gmail.com>wrote:
zuku sorted me out yesterday. they have really improved and friendly too. i have no quams. they say the demand is so huge coping up is a problem.
*------------------------------------------------ I shall be telling this with a sigh Somewhere ages and ages hence: Two roads diverged in a wood, and I— I took the one less traveled by, And that has made all the difference ------------------------------------------------*
On 1 February 2011 13:02, Joram Mwinamo <joram.mwinamo@gmail.com> wrote:
Some Zuku routers have firmware issues, ours was exchanged for a better router and the link has been up since. 'We had a cisco router that was forever being rebooted and was replaced with a scientific Atlantic(a cisco company talk about eating from all sides) and its been up since.....
On Tue, Feb 1, 2011 at 12:47 PM, Sharon Hatego <sharon.hatego@gmail.com
wrote:
My sister has fiber at home too and you have to keep rebooting the modem/wireless router at least 10 times in a day. The link behaved like 4 mbps on the first day of installation but has been painfully slow (like a 512k) since
On Tue, Feb 1, 2011 at 7:27 AM, Odhiambo Washington < odhiambo@gmail.com> wrote:
On Tue, Feb 1, 2011 at 12:05 AM, [Dr. Matt_Mca] <drmattmca@gmail.com>wrote:
> Am on Zuku service is excellent. > > Am not sure how your connection is: > > From the Outdoor Radio I have an indoor unit (white in colour) it has > power and two connections on one end, for the Outdoor Power & the other > connection for your machine/Laptop. On My case it connect to the Wireless > router for access around the compound. > > My router also has 4 cable connections that can be used by devices > with no wireless cards. > > Please advice how you have connected the devices since from my little > experience when the radio(outdoor unit) reboots then your connection takes > time to resume hence downtimes experienced. > > Well at times am not getting 95% guarantee on the link. When its > slow am at 60%. > > One more common problem is the end user; the link registers with the > initial device (PC/Laptop) used. If you happen to switch devices then you > will have to ask support to re-register the second device - abit annoying > but do sort this install a . ( this is the reason I have the Wireless router > in place to help resolve this problem) > > Contact me offlist I will assist. > > Heheee... you are the Zuku ambassodor-at-large! Wait until they problem hits you, like it does to everyone else. You will understand why some if us use Safaricom!
-- Best regards, Odhiambo WASHINGTON, Nairobi,KE +254733744121/+254722743223 _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ Damn!!
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
-- Sent from my Voice Recognition Watch© -------------------------------------------------------------------- Our greatest fear is not that we are inadequate,but that we are powerful beyond measure.It is our light, not our darkness, that frightens us.There is nothing enlightened about shrinking so that other people won't feel insecure around you.As we let our own light shine, we consciously give other people permission to do the same. As we are liberated from our fear,our presence automatically liberates others.
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
-- Sent from my Voice Recognition Watch© -------------------------------------------------------------------- Our greatest fear is not that we are inadequate,but that we are powerful beyond measure.It is our light, not our darkness, that frightens us.There is nothing enlightened about shrinking so that other people won't feel insecure around you.As we let our own light shine, we consciously give other people permission to do the same. As we are liberated from our fear,our presence automatically liberates others.
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
-- Regards
Brian Ngure
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke

@Matt http://www.zuku.co.ke/fibre/broadband/ On Tue, Feb 1, 2011 at 11:22 PM, [Dr. Matt_Mca] <drmattmca@gmail.com> wrote:
Alarmist!!!!
@ Brian, If I recall well the bandle of 8mbps does not exist so Stick to 256, 512 or 1MB. @ Wash,
I give credit were its due.....I have not had issues why should I complain - We call these problems layer 8 problems of the protocol stack (The End User). I bet if I get the service unacceptable will complain kabisa sio siri....!!!
Enjoy.
Matt
On Tue, Feb 1, 2011 at 1:39 PM, Brian Ngure <brian@pixie.co.ke> wrote:
If the problem is one of supply and demand, why don't they just say so?
Also, if they cannot supply all their customers with what they have advertised, then they need to inform their customes and change the service as appropriate! Don't tell me you can give me 8Mbps and then give me 1Mbps.
On Tue, Feb 1, 2011 at 1:16 PM, Joram Mwinamo <joram.mwinamo@gmail.com>wrote:
i can believe that because before they reached our order, it took months, but once they walked into our office to sort issues out , it was a breeze and pleasant. But then again maybe the address of where you live or work determines how fast they get there?
On Tue, Feb 1, 2011 at 1:14 PM, Kebaya Mwamba <humphreykebaya@gmail.com>wrote:
zuku sorted me out yesterday. they have really improved and friendly too. i have no quams. they say the demand is so huge coping up is a problem.
*------------------------------------------------ I shall be telling this with a sigh Somewhere ages and ages hence: Two roads diverged in a wood, and I— I took the one less traveled by, And that has made all the difference ------------------------------------------------*
On 1 February 2011 13:02, Joram Mwinamo <joram.mwinamo@gmail.com>wrote:
Some Zuku routers have firmware issues, ours was exchanged for a better router and the link has been up since. 'We had a cisco router that was forever being rebooted and was replaced with a scientific Atlantic(a cisco company talk about eating from all sides) and its been up since.....
On Tue, Feb 1, 2011 at 12:47 PM, Sharon Hatego < sharon.hatego@gmail.com> wrote:
My sister has fiber at home too and you have to keep rebooting the modem/wireless router at least 10 times in a day. The link behaved like 4 mbps on the first day of installation but has been painfully slow (like a 512k) since
On Tue, Feb 1, 2011 at 7:27 AM, Odhiambo Washington < odhiambo@gmail.com> wrote:
> > > On Tue, Feb 1, 2011 at 12:05 AM, [Dr. Matt_Mca] <drmattmca@gmail.com > > wrote: > >> Am on Zuku service is excellent. >> >> Am not sure how your connection is: >> >> From the Outdoor Radio I have an indoor unit (white in colour) it >> has power and two connections on one end, for the Outdoor Power & the other >> connection for your machine/Laptop. On My case it connect to the Wireless >> router for access around the compound. >> >> My router also has 4 cable connections that can be used by devices >> with no wireless cards. >> >> Please advice how you have connected the devices since from my >> little experience when the radio(outdoor unit) reboots then your connection >> takes time to resume hence downtimes experienced. >> >> Well at times am not getting 95% guarantee on the link. When its >> slow am at 60%. >> >> One more common problem is the end user; the link registers with the >> initial device (PC/Laptop) used. If you happen to switch devices then you >> will have to ask support to re-register the second device - abit annoying >> but do sort this install a . ( this is the reason I have the Wireless router >> in place to help resolve this problem) >> >> Contact me offlist I will assist. >> >> > Heheee... you are the Zuku ambassodor-at-large! > Wait until they problem hits you, like it does to everyone else. You > will understand why some if us use Safaricom! > > > -- > Best regards, > Odhiambo WASHINGTON, > Nairobi,KE > +254733744121/+254722743223 > _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ > Damn!! > > > _______________________________________________ > Skunkworks mailing list > Skunkworks@lists.my.co.ke > http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks > ------------ > Skunkworks Rules > http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 > ------------ > Other services @ http://my.co.ke >
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
-- Sent from my Voice Recognition Watch© -------------------------------------------------------------------- Our greatest fear is not that we are inadequate,but that we are powerful beyond measure.It is our light, not our darkness, that frightens us.There is nothing enlightened about shrinking so that other people won't feel insecure around you.As we let our own light shine, we consciously give other people permission to do the same. As we are liberated from our fear,our presence automatically liberates others.
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
-- Sent from my Voice Recognition Watch© -------------------------------------------------------------------- Our greatest fear is not that we are inadequate,but that we are powerful beyond measure.It is our light, not our darkness, that frightens us.There is nothing enlightened about shrinking so that other people won't feel insecure around you.As we let our own light shine, we consciously give other people permission to do the same. As we are liberated from our fear,our presence automatically liberates others.
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
-- Regards
Brian Ngure
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
-- Regards Brian Ngure

Its True When Zuku works it does work fine .. but when you have no connection for a couple of weeks then you are told to pay up .. ;-) ... The customer care number !!! its hell you will be on hold for a while before its picked up ... Am still waiting for the Fiber though looks like I wont be using this wireless thing again .. it Rubbish ... On 01/02/2011, Joram Mwinamo <joram.mwinamo@gmail.com> wrote:
i can believe that because before they reached our order, it took months, but once they walked into our office to sort issues out , it was a breeze and pleasant. But then again maybe the address of where you live or work determines how fast they get there?
On Tue, Feb 1, 2011 at 1:14 PM, Kebaya Mwamba <humphreykebaya@gmail.com>wrote:
zuku sorted me out yesterday. they have really improved and friendly too. i have no quams. they say the demand is so huge coping up is a problem.
*------------------------------------------------ I shall be telling this with a sigh Somewhere ages and ages hence: Two roads diverged in a wood, and I— I took the one less traveled by, And that has made all the difference ------------------------------------------------*
On 1 February 2011 13:02, Joram Mwinamo <joram.mwinamo@gmail.com> wrote:
Some Zuku routers have firmware issues, ours was exchanged for a better router and the link has been up since. 'We had a cisco router that was forever being rebooted and was replaced with a scientific Atlantic(a cisco company talk about eating from all sides) and its been up since.....
On Tue, Feb 1, 2011 at 12:47 PM, Sharon Hatego <sharon.hatego@gmail.com>wrote:
My sister has fiber at home too and you have to keep rebooting the modem/wireless router at least 10 times in a day. The link behaved like 4 mbps on the first day of installation but has been painfully slow (like a 512k) since
On Tue, Feb 1, 2011 at 7:27 AM, Odhiambo Washington <odhiambo@gmail.com>wrote:
On Tue, Feb 1, 2011 at 12:05 AM, [Dr. Matt_Mca] <drmattmca@gmail.com>wrote:
Am on Zuku service is excellent.
Am not sure how your connection is:
From the Outdoor Radio I have an indoor unit (white in colour) it has power and two connections on one end, for the Outdoor Power & the other connection for your machine/Laptop. On My case it connect to the Wireless router for access around the compound.
My router also has 4 cable connections that can be used by devices with no wireless cards.
Please advice how you have connected the devices since from my little experience when the radio(outdoor unit) reboots then your connection takes time to resume hence downtimes experienced.
Well at times am not getting 95% guarantee on the link. When its slow am at 60%.
One more common problem is the end user; the link registers with the initial device (PC/Laptop) used. If you happen to switch devices then you will have to ask support to re-register the second device - abit annoying but do sort this install a . ( this is the reason I have the Wireless router in place to help resolve this problem)
Contact me offlist I will assist.
Heheee... you are the Zuku ambassodor-at-large! Wait until they problem hits you, like it does to everyone else. You will understand why some if us use Safaricom!
-- Best regards, Odhiambo WASHINGTON, Nairobi,KE +254733744121/+254722743223 _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ Damn!!
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
-- Sent from my Voice Recognition Watch© -------------------------------------------------------------------- Our greatest fear is not that we are inadequate,but that we are powerful beyond measure.It is our light, not our darkness, that frightens us.There is nothing enlightened about shrinking so that other people won't feel insecure around you.As we let our own light shine, we consciously give other people permission to do the same. As we are liberated from our fear,our presence automatically liberates others.
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
-- Sent from my Voice Recognition Watch© -------------------------------------------------------------------- Our greatest fear is not that we are inadequate,but that we are powerful beyond measure.It is our light, not our darkness, that frightens us.There is nothing enlightened about shrinking so that other people won't feel insecure around you.As we let our own light shine, we consciously give other people permission to do the same. As we are liberated from our fear,our presence automatically liberates others.
-- Watson Kambo

Just got a brain wave. One could set up an ISP with intentionally poor service and then set up one of those 0800 numbers as the customer care number and earn millions from complaining clients. Since most guys would be calling from company phones which are postpaid(no worries about running out of credit) you could easily have a Pesa Pap kind of thing on the side. The motto would go something like "We pick up every call".

declining is an understatement in mombasa...Zuku is no longer considered as a service here On 1/31/11, Brian Ngure <brian@pixie.co.ke> wrote:
Has anyone who is currently using Zuku as their isp ever managed to resolve a problem they have had? If so, I gladly welcome instructions on how to:
1. Actually get through to their customer care (phone is on automated hold for > 15 to 20 mins so you just give up). 2. Get them to understand the problem (I'm on the "Triple Play" deal 8Mbps but the link is behaving like a 512k and no TV for a week). 3. Get a straight answer from them (When I do get through all I get is vague answers and no real support, like they don't have a clue). If they don't know what my problem is, why don't they just say so?
They have already sent one team to my house to "fix" the problem and that team came found nothing wrong with the equipment and left. Now they want to send another team.
Anyone got any advice other than "Jump ship"? When Zuku works, it works well, but you have a problem and you are in hell. Perhaps a tech contact in support who actually knows what they doing?
-- Regards
Brian Ngure

I recommended them for fiber to apartments with over 40 residential houses.Now the second week after the signing of the contract.No sign of them...Should i get worried?

They take quite a while to come, but they do eventually. On Thu, Feb 3, 2011 at 9:51 AM, Mike M. <mmycool@gmail.com> wrote:
I recommended them for fiber to apartments with over 40 residential houses.Now the second week after the signing of the contract.No sign of them...Should i get worried?
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
-- Regards Brian Ngure

A while meaning they can take a month +? On Thu, Feb 3, 2011 at 9:52 AM, Brian Ngure <brian@pixie.co.ke> wrote:
They take quite a while to come, but they do eventually.
On Thu, Feb 3, 2011 at 9:51 AM, Mike M. <mmycool@gmail.com> wrote:
I recommended them for fiber to apartments with over 40 residential houses.Now the second week after the signing of the contract.No sign of them...Should i get worried?
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
-- Regards
Brian Ngure
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke

From the time I signed the contract to installation was about a month for me.
On Thu, Feb 3, 2011 at 10:16 AM, Mike M. <mmycool@gmail.com> wrote:
A while meaning they can take a month +?
On Thu, Feb 3, 2011 at 9:52 AM, Brian Ngure <brian@pixie.co.ke> wrote:
They take quite a while to come, but they do eventually.
On Thu, Feb 3, 2011 at 9:51 AM, Mike M. <mmycool@gmail.com> wrote:
I recommended them for fiber to apartments with over 40 residential houses.Now the second week after the signing of the contract.No sign of them...Should i get worried?
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
-- Regards
Brian Ngure
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
-- Regards Brian Ngure

Mine is fantastic after some religion came n disabled something on the router. Do NT need t reboot now n then like b4 On Feb 3, 2011 7:38 AM, "Brian Ngure" <brian@pixie.co.ke> wrote:
From the time I signed the contract to installation was about a month for me.
On Thu, Feb 3, 2011 at 10:16 AM, Mike M. <mmycool@gmail.com> wrote:
A while meaning they can take a month +?
On Thu, Feb 3, 2011 at 9:52 AM, Brian Ngure <brian@pixie.co.ke> wrote:
They take quite a while to come, but they do eventually.
On Thu, Feb 3, 2011 at 9:51 AM, Mike M. <mmycool@gmail.com> wrote:
I recommended them for fiber to apartments with over 40 residential houses.Now the second week after the signing of the contract.No sign of them...Should i get worried?
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
-- Regards
Brian Ngure
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
-- Regards
Brian Ngure
participants (11)
-
[Dr. Matt_Mca]
-
Brian Ngure
-
Chege
-
dauglas kidake
-
Derrick Wesonga
-
Joram Mwinamo
-
Kebaya Mwamba
-
Mike M.
-
Odhiambo Washington
-
Sharon Hatego
-
Watson Kambo