MX records issues: please advice

Hi all, I need some advice. I changed domain hosts on 30th and I wanted to point my MX records to Onecom who are hosting my local server (exchange). Did that Tuesday... When you ping, it shows onecom IP. However no mails are coming in from outside. I have sent myself mail from gmail and it returns a mail delivery error as below: Technical details of permanent failure: Google tried to deliver your message, but it was rejected by the recipient domain. We recommend contacting the other email provider for further information about the cause of this error. The error that the other server returned was: 550 550 relay not permitted (state 14). I am aware that propagation of my mail domain will take time (up to 72 hours) but I seem to still be having a problem. is this still a propagation issue? Please advice. Al

2010/1/7 Al Kags <alkags@gmail.com>
Hi all,
I need some advice.
I changed domain hosts on 30th and I wanted to point my MX records to Onecom who are hosting my local server (exchange). Did that Tuesday...
When you ping, it shows onecom IP. However no mails are coming in from outside. I have sent myself mail from gmail and it returns a mail delivery error as below:
What are the results when you dig your domain's MX records? this is just to check whether the changes you say have taken effect. -- ˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙ 'spɹɐƃǝɹ ıʞnɾu pıʌɐp

On Thu, Jan 7, 2010 at 8:50 AM, Al Kags <alkags@gmail.com> wrote:
Hi all,
I need some advice.
I changed domain hosts on 30th and I wanted to point my MX records to Onecom who are hosting my local server (exchange). Did that Tuesday...
When you ping, it shows onecom IP. However no mails are coming in from outside. I have sent myself mail from gmail and it returns a mail delivery error as below:
Technical details of permanent failure: Google tried to deliver your message, but it was rejected by the recipient domain. We recommend contacting the other email provider for further information about the cause of this error. The error that the other server returned was: 550 550 relay not permitted (state 14).
*550: Relay Not permitted* - This simply means that the mail you sent reached some server, but that server is NOT yet configured to handle e-mails for that domain, so the server rejected the e-mail. Your old server could not possibly do this if the e-mail hit it, so the problem is perhaps with Onecom, having not yet configured their Exchange to handle your domain? Easy to find out. Simply telnet to the new IP on port 25 and try sending an e-mail to the same address you used for testing. -- Best regards, Odhiambo WASHINGTON, Nairobi,KE +254733744121/+254722743223 _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ "If you have nothing good to say about someone, just shut up!." -- Lucky Dube

Hey, You may have to ask ur ISP to do a reverse DNS, if relay to your domain is still not allowed, have Onecome allow mails to your Domain And NO, i dont think it is still a propagation issue as you can resolve, can you ? Sincere Regards, Pride. "Everyone can taste success when the going is easy, but few know how to taste victory when times get tough."Byron Pulsifer On Thu, Jan 7, 2010 at 8:50 AM, Al Kags <alkags@gmail.com> wrote:
Hi all,
I need some advice.
I changed domain hosts on 30th and I wanted to point my MX records to Onecom who are hosting my local server (exchange). Did that Tuesday...
When you ping, it shows onecom IP. However no mails are coming in from outside. I have sent myself mail from gmail and it returns a mail delivery error as below:
Technical details of permanent failure: Google tried to deliver your message, but it was rejected by the recipient domain. We recommend contacting the other email provider for further information about the cause of this error. The error that the other server returned was: 550 550 relay not permitted (state 14).
I am aware that propagation of my mail domain will take time (up to 72 hours) but I seem to still be having a problem.
is this still a propagation issue?
Please advice.
Al _______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Server donations spreadsheet http://spreadsheets.google.com/ccc?key=0AopdHkqSqKL-dHlQVTMxU1VBdU1BSWJxdy1f... ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke Other lists ------------- Announce: http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks-announce Science: http://lists.my.co.ke/cgi-bin/mailman/listinfo/science kazi: http://lists.my.co.ke/cgi-bin/mailman/admin/kazi/general

Enter your domain name here http://www.intodns.com/ and check that the section MX is correct in terms of the IPs and domain names. If all is well there, then that mail server is not configured to handle mail for your domain. On Thu, Jan 7, 2010 at 10:21 AM, Pride Njukia <icanroot@gmail.com> wrote:
Hey,
You may have to ask ur ISP to do a reverse DNS, if relay to your domain is still not allowed, have Onecome allow mails to your Domain
And NO, i dont think it is still a propagation issue as you can resolve, can you ?
Sincere Regards,
Pride.
"Everyone can taste success when the going is easy, but few know how to taste victory when times get tough."Byron Pulsifer
On Thu, Jan 7, 2010 at 8:50 AM, Al Kags <alkags@gmail.com> wrote:
Hi all,
I need some advice.
I changed domain hosts on 30th and I wanted to point my MX records to Onecom who are hosting my local server (exchange). Did that Tuesday...
When you ping, it shows onecom IP. However no mails are coming in from outside. I have sent myself mail from gmail and it returns a mail delivery error as below:
Technical details of permanent failure: Google tried to deliver your message, but it was rejected by the recipient domain. We recommend contacting the other email provider for further information about the cause of this error. The error that the other server returned was: 550 550 relay not permitted (state 14).
I am aware that propagation of my mail domain will take time (up to 72 hours) but I seem to still be having a problem.
is this still a propagation issue?
Please advice.
Al _______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Server donations spreadsheet http://spreadsheets.google.com/ccc?key=0AopdHkqSqKL-dHlQVTMxU1VBdU1BSWJxdy1f... ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke Other lists ------------- Announce: http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks-announce Science: http://lists.my.co.ke/cgi-bin/mailman/listinfo/science kazi: http://lists.my.co.ke/cgi-bin/mailman/admin/kazi/general
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Server donations spreadsheet http://spreadsheets.google.com/ccc?key=0AopdHkqSqKL-dHlQVTMxU1VBdU1BSWJxdy1f... ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke Other lists ------------- Announce: http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks-announce Science: http://lists.my.co.ke/cgi-bin/mailman/listinfo/science kazi: http://lists.my.co.ke/cgi-bin/mailman/admin/kazi/general

2010/1/7 Kevo <kevin.chege@gmail.com>
Enter your domain name here http://www.intodns.com/ and check that the section MX is correct in terms of the IPs and domain names. If all is well there, then that mail server is not configured to handle mail for your domain.
If what Kevin gave is correct. Do tcptraceroute from/to your server destined to port 25/110. I once struggled with sendmail for hours only to find that the provider on that network blocks all traffic destined to/from port 25 by default unles requested. Wilson.
On Thu, Jan 7, 2010 at 10:21 AM, Pride Njukia <icanroot@gmail.com> wrote:
Hey,
You may have to ask ur ISP to do a reverse DNS, if relay to your domain is still not allowed, have Onecome allow mails to your Domain
And NO, i dont think it is still a propagation issue as you can resolve, can you ?
Sincere Regards,
Pride.
"Everyone can taste success when the going is easy, but few know how to taste victory when times get tough."Byron Pulsifer
On Thu, Jan 7, 2010 at 8:50 AM, Al Kags <alkags@gmail.com> wrote:
Hi all,
I need some advice.
I changed domain hosts on 30th and I wanted to point my MX records to Onecom who are hosting my local server (exchange). Did that Tuesday...
When you ping, it shows onecom IP. However no mails are coming in from outside. I have sent myself mail from gmail and it returns a mail delivery error as below:
Technical details of permanent failure: Google tried to deliver your message, but it was rejected by the recipient domain. We recommend contacting the other email provider for further information about the cause of this error. The error that the other server returned was: 550 550 relay not permitted (state 14).
I am aware that propagation of my mail domain will take time (up to 72 hours) but I seem to still be having a problem.
is this still a propagation issue?
Please advice.
Al _______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Server donations spreadsheet
http://spreadsheets.google.com/ccc?key=0AopdHkqSqKL-dHlQVTMxU1VBdU1BSWJxdy1f...
------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke Other lists ------------- Announce: http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks-announce Science: http://lists.my.co.ke/cgi-bin/mailman/listinfo/science kazi: http://lists.my.co.ke/cgi-bin/mailman/admin/kazi/general
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Server donations spreadsheet
http://spreadsheets.google.com/ccc?key=0AopdHkqSqKL-dHlQVTMxU1VBdU1BSWJxdy1f...
------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke Other lists ------------- Announce: http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks-announce Science: http://lists.my.co.ke/cgi-bin/mailman/listinfo/science kazi: http://lists.my.co.ke/cgi-bin/mailman/admin/kazi/general
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Server donations spreadsheet
http://spreadsheets.google.com/ccc?key=0AopdHkqSqKL-dHlQVTMxU1VBdU1BSWJxdy1f... ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke Other lists ------------- Announce: http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks-announce Science: http://lists.my.co.ke/cgi-bin/mailman/listinfo/science kazi: http://lists.my.co.ke/cgi-bin/mailman/admin/kazi/general
participants (6)
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Al Kags
-
David Njuki
-
Kevo
-
Odhiambo Washington
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Pride Njukia
-
Thuo Wilson