HELP! MSFT expert. Outlook 2007 + Server 2003 for small businesses
So my new laptop has Vista and Outlook 2007. i was trying to set my email up and when it came to defining server, I went ahead and placed the info that I have - server name and my name... Error comes: "The name cannot be resolved. The microsoft exchange server is unavailable. Outlook must be connected or online to complete this action." - OK. Then it says "cannot open your default mail folders. the file c:\users\Al Kags\Appdata\Local\microsoft\outlook\outlook.pst" is not an offline folder file." Then it closes. When I reopen outlook, I go through the same. Tried to follow the instructions for a workaround as per this MSFT site: http://support.microsoft.com/kb/913843 problem is, in my registry there is no RPC in here: HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\Outlook\RPC !!!! At my wits end. Who knows what to do? Al Kags ----------------------- Founder, The Desturi Trust http://www.alkags.com
Hi Kags Check the steps in RED and see if they help. If you use RPC over HTTP, then you go ahead to step 10 and enter the required settings. 1. On the client computer where Outlook 2003 is installed, click *Start*, and then click *Control Panel*. 2. In *Control Panel*, perform one of the following tasks: o If you are using *Category View*, in the left pane, under *See Also*, click *Other Control Panel Options*, and then click *Mail*. o If you are using *Classic View*, double-click *Mail*. 3. In *Mail Setup*, under *Profiles*, click *Show Profiles*. 4. In *Mail*, click *Add*. 5. In *New Profile*, in the *Profile Name* box, type a name for this profile, and then click *OK*. 6. In the *E-mail Accounts* wizard, click *Add a new e-mail account*, and then click *Next*. 7. On the *Server Type* page, click *Microsoft Exchange Server*, and then click *Next*. 8. On the *E-mail Accounts* page, do the following: *9. *In the *Microsoft Exchange Server *box, type the fully qualified domain name (FQDN) of your back-end Exchange server where your mailbox resides. i.e. *mail.isp.com or x.x.x.x* a. Click to clear the *Use Cached Exchange Mode* check box. *Important: * Temporarily turn off *Cached Exchange* mode to test your configuration. Enable *Cached Exchange* mode after you test your RPC over HTTP configuration. *You will Turn it on when it has connected.* b. In the *User Name* box, type the name of the user account that you want to use. c. Click *More Settings*. *Note: * At this stage, the client application attempts to resolve the user name on the Exchange server. If you cannot access your Exchange back-end server directly by using TCP/IP, this operation will time out and present a dialog box that prompts you to confirm your user name and mailbox. Click *Cancel*on this dialog box. 10. In the *Microsoft Exchange Server* dialog box, do the following: . On the *Connection* tab, in the *Connection* pane, select either *Connect using my Local Area Network (LAN)* or *Connect using Internet Explorer's or a 3rd party dialer*. Select the connection type based on the method that you use to connect to the Internet. a. On the *Connection* tab, in the *Exchange over the Internet* pane, select the *Connect to my Exchange mailbox using HTTP* check box. b. Click *Exchange Proxy Settings*. *(These setting will depend on your organization, but tend to be similar for RPC)* On Sat, Jul 18, 2009 at 9:58 AM, Al Kags <alkags@gmail.com> wrote:
So my new laptop has Vista and Outlook 2007. i was trying to set my email up and when it came to defining server, I went ahead and placed the info that I have - server name and my name...
Error comes:
"The name cannot be resolved. The microsoft exchange server is unavailable. Outlook must be connected or online to complete this action." - OK.
Then it says "cannot open your default mail folders. the file c:\users\Al Kags\Appdata\Local\microsoft\outlook\outlook.pst" is not an offline folder file."
Then it closes.
When I reopen outlook, I go through the same.
Tried to follow the instructions for a workaround as per this MSFT site: http://support.microsoft.com/kb/913843
problem is, in my registry there is no RPC in here: HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\Outlook\RPC !!!!
At my wits end.
Who knows what to do?
Al Kags ----------------------- Founder, The Desturi Trust http://www.alkags.com
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks Other services @ http://my.co.ke Other lists ------------- Skunkworks announce: http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks-announce Science - http://lists.my.co.ke/cgi-bin/mailman/listinfo/science kazi - http://lists.my.co.ke/cgi-bin/mailman/admin/kazi/general
phillip, You are the master!! Thank you. Thank you. Thank you. Al Kags ----------------------- Founder, The Desturi Trust http://www.alkags.com On Sat, Jul 18, 2009 at 10:54 AM, Philip Musyoki <pmusyoki@gmail.com> wrote:
Hi Kags
Check the steps in RED and see if they help. If you use RPC over HTTP, then you go ahead to step 10 and enter the required settings.
1. On the client computer where Outlook 2003 is installed, click * Start*, and then click *Control Panel*.
2. In *Control Panel*, perform one of the following tasks:
o If you are using *Category View*, in the left pane, under *See Also*, click *Other Control Panel Options*, and then click *Mail*.
o If you are using *Classic View*, double-click *Mail*.
3. In *Mail Setup*, under *Profiles*, click *Show Profiles*.
4. In *Mail*, click *Add*.
5. In *New Profile*, in the *Profile Name* box, type a name for this profile, and then click *OK*.
6. In the *E-mail Accounts* wizard, click *Add a new e-mail account*, and then click *Next*.
7. On the *Server Type* page, click *Microsoft Exchange Server*, and then click *Next*.
8. On the *E-mail Accounts* page, do the following:
*9. *In the *Microsoft Exchange Server *box, type the fully qualified domain name (FQDN) of your back-end Exchange server where your mailbox resides. i.e. *mail.isp.com or x.x.x.x*
a. Click to clear the *Use Cached Exchange Mode* check box.
*Important: *
Temporarily turn off *Cached Exchange* mode to test your configuration. Enable *Cached Exchange* mode after you test your RPC over HTTP configuration. *You will Turn it on when it has connected.*
b. In the *User Name* box, type the name of the user account that you want to use.
c. Click *More Settings*.
*Note: *
At this stage, the client application attempts to resolve the user name on the Exchange server. If you cannot access your Exchange back-end server directly by using TCP/IP, this operation will time out and present a dialog box that prompts you to confirm your user name and mailbox. Click *Cancel*on this dialog box.
10. In the *Microsoft Exchange Server* dialog box, do the following:
. On the *Connection* tab, in the *Connection* pane, select either *Connect using my Local Area Network (LAN)* or *Connect using Internet Explorer's or a 3rd party dialer*. Select the connection type based on the method that you use to connect to the Internet.
a. On the *Connection* tab, in the *Exchange over the Internet* pane, select the *Connect to my Exchange mailbox using HTTP* check box.
b. Click *Exchange Proxy Settings*.
*(These setting will depend on your organization, but tend to be similar for RPC)*
On Sat, Jul 18, 2009 at 9:58 AM, Al Kags <alkags@gmail.com> wrote:
So my new laptop has Vista and Outlook 2007. i was trying to set my email up and when it came to defining server, I went ahead and placed the info that I have - server name and my name...
Error comes:
"The name cannot be resolved. The microsoft exchange server is unavailable. Outlook must be connected or online to complete this action." - OK.
Then it says "cannot open your default mail folders. the file c:\users\Al Kags\Appdata\Local\microsoft\outlook\outlook.pst" is not an offline folder file."
Then it closes.
When I reopen outlook, I go through the same.
Tried to follow the instructions for a workaround as per this MSFT site: http://support.microsoft.com/kb/913843
problem is, in my registry there is no RPC in here: HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\Outlook\RPC !!!!
At my wits end.
Who knows what to do?
Al Kags ----------------------- Founder, The Desturi Trust http://www.alkags.com
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks Other services @ http://my.co.ke Other lists ------------- Skunkworks announce: http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks-announce Science - http://lists.my.co.ke/cgi-bin/mailman/listinfo/science kazi - http://lists.my.co.ke/cgi-bin/mailman/admin/kazi/general
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks Other services @ http://my.co.ke Other lists ------------- Skunkworks announce: http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks-announce Science - http://lists.my.co.ke/cgi-bin/mailman/listinfo/science kazi - http://lists.my.co.ke/cgi-bin/mailman/admin/kazi/general
Welcome. Glad I could help. Hope it worked. On Sat, Jul 18, 2009 at 11:49 AM, Al Kags <alkags@gmail.com> wrote:
phillip,
You are the master!! Thank you. Thank you. Thank you. Al Kags ----------------------- Founder, The Desturi Trust http://www.alkags.com
On Sat, Jul 18, 2009 at 10:54 AM, Philip Musyoki <pmusyoki@gmail.com>wrote:
Hi Kags
Check the steps in RED and see if they help. If you use RPC over HTTP, then you go ahead to step 10 and enter the required settings.
1. On the client computer where Outlook 2003 is installed, click * Start*, and then click *Control Panel*.
2. In *Control Panel*, perform one of the following tasks:
o If you are using *Category View*, in the left pane, under *See Also*, click *Other Control Panel Options*, and then click *Mail*.
o If you are using *Classic View*, double-click *Mail*.
3. In *Mail Setup*, under *Profiles*, click *Show Profiles*.
4. In *Mail*, click *Add*.
5. In *New Profile*, in the *Profile Name* box, type a name for this profile, and then click *OK*.
6. In the *E-mail Accounts* wizard, click *Add a new e-mail account*, and then click *Next*.
7. On the *Server Type* page, click *Microsoft Exchange Server*, and then click *Next*.
8. On the *E-mail Accounts* page, do the following:
*9. *In the *Microsoft Exchange Server *box, type the fully qualified domain name (FQDN) of your back-end Exchange server where your mailbox resides. i.e. *mail.isp.com or x.x.x.x*
a. Click to clear the *Use Cached Exchange Mode* check box.
*Important: *
Temporarily turn off *Cached Exchange* mode to test your configuration. Enable *Cached Exchange* mode after you test your RPC over HTTP configuration. *You will Turn it on when it has connected.*
b. In the *User Name* box, type the name of the user account that you want to use.
c. Click *More Settings*.
*Note: *
At this stage, the client application attempts to resolve the user name on the Exchange server. If you cannot access your Exchange back-end server directly by using TCP/IP, this operation will time out and present a dialog box that prompts you to confirm your user name and mailbox. Click *Cancel * on this dialog box.
10. In the *Microsoft Exchange Server* dialog box, do the following:
. On the *Connection* tab, in the *Connection* pane, select either *Connect using my Local Area Network (LAN)* or *Connect using Internet Explorer's or a 3rd party dialer*. Select the connection type based on the method that you use to connect to the Internet.
a. On the *Connection* tab, in the *Exchange over the Internet* pane, select the *Connect to my Exchange mailbox using HTTP* check box.
b. Click *Exchange Proxy Settings*.
*(These setting will depend on your organization, but tend to be similar for RPC)*
On Sat, Jul 18, 2009 at 9:58 AM, Al Kags <alkags@gmail.com> wrote:
So my new laptop has Vista and Outlook 2007. i was trying to set my email up and when it came to defining server, I went ahead and placed the info that I have - server name and my name...
Error comes:
"The name cannot be resolved. The microsoft exchange server is unavailable. Outlook must be connected or online to complete this action." - OK.
Then it says "cannot open your default mail folders. the file c:\users\Al Kags\Appdata\Local\microsoft\outlook\outlook.pst" is not an offline folder file."
Then it closes.
When I reopen outlook, I go through the same.
Tried to follow the instructions for a workaround as per this MSFT site: http://support.microsoft.com/kb/913843
problem is, in my registry there is no RPC in here: HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\Outlook\RPC !!!!
At my wits end.
Who knows what to do?
Al Kags ----------------------- Founder, The Desturi Trust http://www.alkags.com
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks Other services @ http://my.co.ke Other lists ------------- Skunkworks announce: http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks-announce Science - http://lists.my.co.ke/cgi-bin/mailman/listinfo/science kazi - http://lists.my.co.ke/cgi-bin/mailman/admin/kazi/general
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks Other services @ http://my.co.ke Other lists ------------- Skunkworks announce: http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks-announce Science - http://lists.my.co.ke/cgi-bin/mailman/listinfo/science kazi - http://lists.my.co.ke/cgi-bin/mailman/admin/kazi/general
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks Other services @ http://my.co.ke Other lists ------------- Skunkworks announce: http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks-announce Science - http://lists.my.co.ke/cgi-bin/mailman/listinfo/science kazi - http://lists.my.co.ke/cgi-bin/mailman/admin/kazi/general
It worked great. Pop. Monday I'll get someone to connect it with the server locally because things like calendar and such are hampered. Kags -----Original Message----- From: Philip Musyoki <pmusyoki@gmail.com> Date: Sat, 18 Jul 2009 12:28:05 To: Skunkworks forum<skunkworks@lists.my.co.ke> Subject: Re: [Skunkworks] HELP! MSFT expert. Outlook 2007 + Server 2003 for small businesses _______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks Other services @ http://my.co.ke Other lists ------------- Skunkworks announce: http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks-announce Science - http://lists.my.co.ke/cgi-bin/mailman/listinfo/science kazi - http://lists.my.co.ke/cgi-bin/mailman/admin/kazi/general
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