Opensource Helpdesk System

Hello guys, Any advice on the above would be highly appreciated. I am thinking of either Help Desk Lite, PHP Help Desk or osticket. Anyone who has worked on either on any other kindly advice. Kind Regards, Patrick Kinyua. Web and Systems Developer. +254 718 860 185

OTRS and Request Tracker (RT) are popular for this. Its been a while since I used either, so alot could have changed, but you can have a look at them. On 4 Mar 2014 15:30, "patrick kinyua" <rickinyua@gmail.com> wrote:
Hello guys,
Any advice on the above would be highly appreciated. I am thinking of either Help Desk Lite, PHP Help Desk or osticket. Anyone who has worked on either on any other kindly advice.
Kind Regards, Patrick Kinyua. Web and Systems Developer. +254 718 860 185
_______________________________________________ skunkworks mailing list skunkworks@lists.my.co.ke ------------ List info, subscribe/unsubscribe http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------
Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke

Red mine. Although its more project based On Tue, Mar 4, 2014 at 3:29 PM, patrick kinyua <rickinyua@gmail.com> wrote:
Hello guys,
Any advice on the above would be highly appreciated. I am thinking of either Help Desk Lite, PHP Help Desk or osticket. Anyone who has worked on either on any other kindly advice.
Kind Regards, Patrick Kinyua. Web and Systems Developer. +254 718 860 185
_______________________________________________ skunkworks mailing list skunkworks@lists.my.co.ke ------------ List info, subscribe/unsubscribe http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------
Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke

+1 Redmine. Regards -- Oscar Gatamah On Tue, Mar 4, 2014 at 3:35 PM, Benjamin <anangwe@gmail.com> wrote:
Red mine. Although its more project based
On Tue, Mar 4, 2014 at 3:29 PM, patrick kinyua <rickinyua@gmail.com>wrote:
Hello guys,
Any advice on the above would be highly appreciated. I am thinking of either Help Desk Lite, PHP Help Desk or osticket. Anyone who has worked on either on any other kindly advice.
Kind Regards, Patrick Kinyua. Web and Systems Developer. +254 718 860 185
_______________________________________________ skunkworks mailing list skunkworks@lists.my.co.ke ------------ List info, subscribe/unsubscribe http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------
Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
_______________________________________________ skunkworks mailing list skunkworks@lists.my.co.ke ------------ List info, subscribe/unsubscribe http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------
Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke

Sent from my BlackBerry® -----Original Message----- From: Oscar Gatamah <gatamah@gmail.com> Sender: skunkworks-bounces@lists.my.co.ke Date: Wed, 5 Mar 2014 11:51:44 To: Skunkworks Mailing List<skunkworks@lists.my.co.ke> Reply-To: Skunkworks Mailing List <skunkworks@lists.my.co.ke> Subject: Re: [Skunkworks] Opensource Helpdesk System _______________________________________________ skunkworks mailing list skunkworks@lists.my.co.ke ------------ List info, subscribe/unsubscribe http://orion.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke

Hi, You can also use spiceworks its free and works OK! Os ticket is also simple to use. regards, On Tue, Mar 4, 2014 at 3:29 PM, patrick kinyua <rickinyua@gmail.com> wrote:
Hello guys,
Any advice on the above would be highly appreciated. I am thinking of either Help Desk Lite, PHP Help Desk or osticket. Anyone who has worked on either on any other kindly advice.
Kind Regards, Patrick Kinyua. Web and Systems Developer. +254 718 860 185
_______________________________________________ skunkworks mailing list skunkworks@lists.my.co.ke ------------ List info, subscribe/unsubscribe http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------
Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke

You can try spiceworks very advanced but opensource Steve karechio
On Mar 4, 2014, at 4:02 PM, "[J'Alego Karuoth Nyakwar Osuma]" <drmattmca@gmail.com> wrote:
Hi,
You can also use spiceworks its free and works OK!
Os ticket is also simple to use.
regards,
On Tue, Mar 4, 2014 at 3:29 PM, patrick kinyua <rickinyua@gmail.com> wrote: Hello guys,
Any advice on the above would be highly appreciated. I am thinking of either Help Desk Lite, PHP Help Desk or osticket. Anyone who has worked on either on any other kindly advice.
Kind Regards, Patrick Kinyua. Web and Systems Developer. +254 718 860 185
_______________________________________________ skunkworks mailing list skunkworks@lists.my.co.ke ------------ List info, subscribe/unsubscribe http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------
Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
_______________________________________________ skunkworks mailing list skunkworks@lists.my.co.ke ------------ List info, subscribe/unsubscribe http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------
Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke

Request Tracker is a good one. On Tue, Mar 4, 2014 at 4:19 PM, Karechio Gmail <karechio@gmail.com> wrote:
You can try spiceworks very advanced but opensource
Steve karechio
On Mar 4, 2014, at 4:02 PM, "[J'Alego Karuoth Nyakwar Osuma]" < drmattmca@gmail.com> wrote:
Hi,
You can also use spiceworks its free and works OK!
Os ticket is also simple to use.
regards,
On Tue, Mar 4, 2014 at 3:29 PM, patrick kinyua <rickinyua@gmail.com>wrote:
Hello guys,
Any advice on the above would be highly appreciated. I am thinking of either Help Desk Lite, PHP Help Desk or osticket. Anyone who has worked on either on any other kindly advice.
Kind Regards, Patrick Kinyua. Web and Systems Developer. +254 718 860 185
_______________________________________________ skunkworks mailing list skunkworks@lists.my.co.ke ------------ List info, subscribe/unsubscribe http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------
Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
_______________________________________________ skunkworks mailing list skunkworks@lists.my.co.ke ------------ List info, subscribe/unsubscribe http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------
Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
_______________________________________________ skunkworks mailing list skunkworks@lists.my.co.ke ------------ List info, subscribe/unsubscribe http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------
Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
participants (8)
-
[J'Alego Karuoth Nyakwar Osuma]
-
Alex Nderitu
-
Anna Berry
-
Benjamin
-
Karechio Gmail
-
Oscar Gatamah
-
patrick kinyua
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susan.ngunyi@gmail.com