OTRS and Request Tracker (RT) are popular for this. Its been a while since I used either, so alot could have changed, but you can have a look at them.
Hello guys,Any advice on the above would be highly appreciated.I am thinking of either Help Desk Lite, PHP Help Desk or osticket. Anyone who has worked on either on any other kindly advice.Kind Regards,Patrick Kinyua.Web and Systems Developer.+254 718 860 185
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