Simple, just look at their support forum and see how many frustrated devs have not been answered. Alex -----Original Message----- From: "Joseph Tintale" <jayxtintale@gmail.com> Sent: 9/27/2013 11:22 To: "Skunkworks Mailing List" <skunkworks@lists.my.co.ke> Subject: Re: [Skunkworks] New PesaPal site @Alex, I disagree with you. PesaPal offers good support to devs. Have you even tried checking their dev area? On Fri, Sep 27, 2013 at 11:14 AM, Kisakye Alex <kisakye@gmail.com> wrote: This company has the worst support for devs. Alex From: Agosta Liko Sent: 9/27/2013 10:54 To: Skunkworks Mailing List; KICTAnet ICT Policy Discussions Subject: [Skunkworks] New PesaPal site 3 years in, we have a new website www.pesapal.com Sign up and buy something if you are a consumer Sign up and accept Visa, MasterCard, Mpesa etc if you ran a business _______________________________________________ skunkworks mailing list skunkworks@lists.my.co.ke ------------ List info, subscribe/unsubscribe http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
@Alex, I agree that their customer/developer support service is VERY POOR, but their documentation is pretty much straight forward and I did not have any issue developing/testing on their sandbox environment On Fri, Sep 27, 2013 at 11:38 AM, Kisakye Alex <kisakye@gmail.com> wrote:
Simple, just look at their support forum and see how many frustrated devs have not been answered.
Alex ------------------------------ From: Joseph Tintale <jayxtintale@gmail.com> Sent: 9/27/2013 11:22 To: Skunkworks Mailing List <skunkworks@lists.my.co.ke> Subject: Re: [Skunkworks] New PesaPal site
@Alex, I disagree with you. PesaPal offers good support to devs. Have you even tried checking their dev area?
On Fri, Sep 27, 2013 at 11:14 AM, Kisakye Alex <kisakye@gmail.com> wrote:
This company has the worst support for devs. Alex ------------------------------ From: Agosta Liko <agostal@gmail.com> Sent: 9/27/2013 10:54 To: Skunkworks Mailing List <skunkworks@lists.my.co.ke>; KICTAnet ICT Policy Discussions <kictanet@lists.kictanet.or.ke> Subject: [Skunkworks] New PesaPal site
3 years in, we have a new website www.pesapal.com<http://www.facebook.com/l.php?u=http%3A%2F%2Fwww.pesapal.com&h=0AQG806LDAQHLnczKySqpxIPZeeeikzWVNKnJIbzyeU1FNw&s=1>
Sign up and buy something if you are a consumer
Sign up and accept Visa, MasterCard, Mpesa etc if you ran a business
_______________________________________________ skunkworks mailing list skunkworks@lists.my.co.ke ------------ List info, subscribe/unsubscribe http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------
Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
_______________________________________________ skunkworks mailing list skunkworks@lists.my.co.ke ------------ List info, subscribe/unsubscribe http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------
Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
-- Thank you, *Maritim, Kiprotich* +---------------------------+ | http://eugenemaritim.com | +---------------------------+ | hello@eugenemaritim.com +---------------------------+ | +254 707 254-538 | +---------------------------+ | +254 789 213 551 +---------------------------+ | twitter.com/EugeneMaritim | +---------------------------+ | skype: kiprotich.maritim | +---------------------------+
Not justifying poor customer service but I know first hand from running Whive.org its not possible to offer quick and timely support to every enquiry due to capacity issues. It is more scalable to have good on-line documentation and hope developers can read through before making the call. Am open to any other solutions available to solve this issue... John On Fri, Sep 27, 2013 at 11:42 AM, Eugene Maritim < kiprotich.maritim@gmail.com> wrote:
@Alex,
I agree that their customer/developer support service is VERY POOR, but their documentation is pretty much straight forward and I did not have any issue developing/testing on their sandbox environment
On Fri, Sep 27, 2013 at 11:38 AM, Kisakye Alex <kisakye@gmail.com> wrote:
Simple, just look at their support forum and see how many frustrated devs have not been answered.
Alex ------------------------------ From: Joseph Tintale <jayxtintale@gmail.com> Sent: 9/27/2013 11:22
To: Skunkworks Mailing List <skunkworks@lists.my.co.ke> Subject: Re: [Skunkworks] New PesaPal site
@Alex, I disagree with you. PesaPal offers good support to devs. Have you even tried checking their dev area?
On Fri, Sep 27, 2013 at 11:14 AM, Kisakye Alex <kisakye@gmail.com> wrote:
This company has the worst support for devs. Alex ------------------------------ From: Agosta Liko <agostal@gmail.com> Sent: 9/27/2013 10:54 To: Skunkworks Mailing List <skunkworks@lists.my.co.ke>; KICTAnet ICT Policy Discussions <kictanet@lists.kictanet.or.ke> Subject: [Skunkworks] New PesaPal site
3 years in, we have a new website www.pesapal.com<http://www.facebook.com/l.php?u=http%3A%2F%2Fwww.pesapal.com&h=0AQG806LDAQHLnczKySqpxIPZeeeikzWVNKnJIbzyeU1FNw&s=1>
Sign up and buy something if you are a consumer
Sign up and accept Visa, MasterCard, Mpesa etc if you ran a business
_______________________________________________ skunkworks mailing list skunkworks@lists.my.co.ke ------------ List info, subscribe/unsubscribe http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------
Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
_______________________________________________ skunkworks mailing list skunkworks@lists.my.co.ke ------------ List info, subscribe/unsubscribe http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------
Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
-- Thank you, *Maritim, Kiprotich* +---------------------------+ | http://eugenemaritim.com | +---------------------------+ | hello@eugenemaritim.com +---------------------------+ | +254 707 254-538 | +---------------------------+ | +254 789 213 551 +---------------------------+ | twitter.com/EugeneMaritim | +---------------------------+ | skype: kiprotich.maritim | +---------------------------+
_______________________________________________ skunkworks mailing list skunkworks@lists.my.co.ke ------------ List info, subscribe/unsubscribe http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------
Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
We have docs at http://developer.pesapal.com A lot of what can be achieved depends on which developer you hire We continue to support all kinds of issues. From advanced to very basic - like guys who won a project because they have a computer science degree but have never built a site ... To those who want to make sure the solution was written in java :) On Friday, September 27, 2013, John Karanja wrote:
Not justifying poor customer service but I know first hand from running Whive.org its not possible to offer quick and timely support to every enquiry due to capacity issues.
It is more scalable to have good on-line documentation and hope developers can read through before making the call.
Am open to any other solutions available to solve this issue...
John
On Fri, Sep 27, 2013 at 11:42 AM, Eugene Maritim < kiprotich.maritim@gmail.com> wrote:
@Alex,
I agree that their customer/developer support service is VERY POOR, but their documentation is pretty much straight forward and I did not have any issue developing/testing on their sandbox environment
On Fri, Sep 27, 2013 at 11:38 AM, Kisakye Alex <kisakye@gmail.com> wrote:
Simple, just look at their support forum and see how many frustrated devs have not been answered.
Alex ------------------------------ From: Joseph Tintale Sent: 9/27/2013 11:22
To: Skunkworks Mailing List Subject: Re: [Skunkworks] New PesaPal site
@Alex, I disagree with you. PesaPal offers good support to devs. Have you even tried checking their dev area?
On Fri, Sep 27, 2013 at 11:14 AM, Kisakye Alex <kisakye@gmail.com> wrote:
This company has the worst support for devs. Alex ------------------------------ From: Agosta Liko Sent: 9/27/2013 10:54 To: Skunkworks Mailing List; KICTAnet ICT Policy Discussions Subject: [Skunkworks] New PesaPal site
3 years in, we have a new website www.pesapal.com<http://www.facebook.com/l.php?u=http%3A%2F%2Fwww.pesapal.com&h=0AQG806LDAQHLnczKySqpxIPZeeeikzWVNKnJIbzyeU1FNw&s=1>
Sign up and buy something if you are a consumer
Sign up and accept Visa, MasterCard, Mpesa etc if you ran a business
_______________________________________________ skunkworks mailing list skunkworks@lists.my.co.ke ------------ List info, subscribe/unsubscribe http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks
-- Sent from Gmail Mobile
@Agosta, My sandbox tests/went went okey! So how do I get a merchant account, looks like you guys have no hurry in getting new merchants set up... On Fri, Sep 27, 2013 at 12:01 PM, Agosta Liko <agostal@gmail.com> wrote:
We have docs at http://developer.pesapal.com
A lot of what can be achieved depends on which developer you hire
We continue to support all kinds of issues. From advanced to very basic - like guys who won a project because they have a computer science degree but have never built a site ... To those who want to make sure the solution was written in java :)
On Friday, September 27, 2013, John Karanja wrote:
Not justifying poor customer service but I know first hand from running Whive.org its not possible to offer quick and timely support to every enquiry due to capacity issues.
It is more scalable to have good on-line documentation and hope developers can read through before making the call.
Am open to any other solutions available to solve this issue...
John
On Fri, Sep 27, 2013 at 11:42 AM, Eugene Maritim < kiprotich.maritim@gmail.com> wrote:
@Alex,
I agree that their customer/developer support service is VERY POOR, but their documentation is pretty much straight forward and I did not have any issue developing/testing on their sandbox environment
On Fri, Sep 27, 2013 at 11:38 AM, Kisakye Alex <kisakye@gmail.com> wrote:
Simple, just look at their support forum and see how many frustrated devs have not been answered.
Alex ------------------------------ From: Joseph Tintale Sent: 9/27/2013 11:22
To: Skunkworks Mailing List Subject: Re: [Skunkworks] New PesaPal site
@Alex, I disagree with you. PesaPal offers good support to devs. Have you even tried checking their dev area?
On Fri, Sep 27, 2013 at 11:14 AM, Kisakye Alex <kisakye@gmail.com> wrote:
This company has the worst support for devs. Alex ------------------------------ From: Agosta Liko Sent: 9/27/2013 10:54 To: Skunkworks Mailing List; KICTAnet ICT Policy Discussions Subject: [Skunkworks] New PesaPal site
3 years in, we have a new website www.pesapal.com<http://www.facebook.com/l.php?u=http%3A%2F%2Fwww.pesapal.com&h=0AQG806LDAQHLnczKySqpxIPZeeeikzWVNKnJIbzyeU1FNw&s=1>
Sign up and buy something if you are a consumer
Sign up and accept Visa, MasterCard, Mpesa etc if you ran a business
_______________________________________________ skunkworks mailing list skunkworks@lists.my.co.ke ------------ List info, subscribe/unsubscribe http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks
-- Sent from Gmail Mobile
_______________________________________________ skunkworks mailing list skunkworks@lists.my.co.ke ------------ List info, subscribe/unsubscribe http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------
Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
-- Thank you, *Maritim, Kiprotich* +---------------------------+ | http://eugenemaritim.com | +---------------------------+ | hello@eugenemaritim.com +---------------------------+ | +254 707 254-538 | +---------------------------+ | +254 789 213 551 +---------------------------+ | twitter.com/EugeneMaritim | +---------------------------+ | skype: kiprotich.maritim | +---------------------------+
Sign up at https://www.pesapal.com/Home/BusinessIndex On Friday, September 27, 2013, Eugene Maritim wrote:
@Agosta,
My sandbox tests/went went okey! So how do I get a merchant account, looks like you guys have no hurry in getting new merchants set up...
On Fri, Sep 27, 2013 at 12:01 PM, Agosta Liko <agostal@gmail.com<javascript:_e({}, 'cvml', 'agostal@gmail.com');>
wrote:
We have docs at http://developer.pesapal.com
A lot of what can be achieved depends on which developer you hire
We continue to support all kinds of issues. From advanced to very basic - like guys who won a project because they have a computer science degree but have never built a site ... To those who want to make sure the solution was written in java :)
On Friday, September 27, 2013, John Karanja wrote:
Not justifying poor customer service but I know first hand from running Whive.org its not possible to offer quick and timely support to every enquiry due to capacity issues.
It is more scalable to have good on-line documentation and hope developers can read through before making the call.
Am open to any other solutions available to solve this issue...
John
On Fri, Sep 27, 2013 at 11:42 AM, Eugene Maritim < kiprotich.maritim@gmail.com> wrote:
@Alex,
I agree that their customer/developer support service is VERY POOR, but their documentation is pretty much straight forward and I did not have any issue developing/testing on their sandbox environment
On Fri, Sep 27, 2013 at 11:38 AM, Kisakye Alex <kisakye@gmail.com> wrote:
Simple, just look at their support forum and see how many frustrated devs have not been answered.
Alex ------------------------------ From: Joseph Tintale Sent: 9/27/2013 11:22
To: Skunkworks Mailing List Subject: Re: [Skunkworks] New PesaPal site
@Alex, I disagree with you. PesaPal offers good support to devs. Have you even tried checking their dev area?
On Fri, Sep 27, 2013 at 11:14 AM, Kisakye Alex <kisakye@gmail.com> wrote:
This company has the worst support for devs. Alex ------------------------------ From: Agosta Liko Sent: 9/27/2013 10:54 To: Skunkworks Mailing List; KICTAnet ICT Policy Discussions Subject: [Skunkworks] New PesaPal site
3 years in, we have a new website www.pesapal.com<http://www.facebook.com/l.php?u=http%3A%2F%2Fwww.pesapal.com&h=0AQG806LDAQHLnczKySqpxIPZeeeikzWVNKnJIbzyeU1FNw&s=1>
Sign up and buy something if you are a consumer
Sign up and accept Visa, MasterCard, Mpesa etc if you ran a business
_______________________________________________ skunkworks mailing list skunkworks@lists.my.co
------------
Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
-- Thank you, *Maritim, Kiprotich* +---------------------------+ | http://eugenemaritim.com | +---------------------------+ | hello@eugenemaritim.com <javascript:_e({}, 'cvml', 'hello@eugenemaritim.com');> +---------------------------+ | +254 707 254-538 | +---------------------------+ | +254 789 213 551 +---------------------------+ | twitter.com/EugeneMaritim | +---------------------------+ | skype: kiprotich.maritim | +---------------------------+
-- Sent from Gmail Mobile
participants (4)
-
Agosta Liko -
Eugene Maritim -
John Karanja -
Kisakye Alex