Today I have made five calls to KDN, each of these calls goes through but the line is so bad that the customer care representatives are unable to hear me clearly. Does KDN offer email support? I get no replies on support@kdn.co.ke or ispsol@kdn.co.ke Anyone know a KDN email address that gets read? Butterfly WIFI in Kilifi is down again and has been down since Wednesday. 10.199.0.1 is unreachable. Thanks D.
Dude keep trying.The best way is to have a contact/account manager in an ISP. By the way what do you mean10.199.0.1 is unreachable?unreachable fromm where when that is a private IP? On Sun, Jul 4, 2010 at 2:30 PM, David Njuguna <dnjuguna@gmail.com> wrote:
Today I have made five calls to KDN, each of these calls goes through but the line is so bad that the customer care representatives are unable to hear me clearly.
Does KDN offer email support? I get no replies on support@kdn.co.ke or ispsol@kdn.co.ke Anyone know a KDN email address that gets read?
Butterfly WIFI in Kilifi is down again and has been down since Wednesday.
10.199.0.1 is unreachable.
Thanks D.
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Server donations spreadsheet
http://spreadsheets.google.com/ccc?key=0AopdHkqSqKL-dHlQVTMxU1VBdU1BSWJxdy1f... ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
The Kilifi Butterfly gateway is 10.199.0.1 and is unreachable from Kilifi (private) MAN Butterfly Wifi network. On Mon, Jul 5, 2010 at 10:28 AM, Net Net <bgp.peers@gmail.com> wrote:
Dude keep trying.The best way is to have a contact/account manager in an ISP. By the way what do you mean10.199.0.1 is unreachable?unreachable fromm where when that is a private IP?
On Sun, Jul 4, 2010 at 2:30 PM, David Njuguna <dnjuguna@gmail.com> wrote:
Today I have made five calls to KDN, each of these calls goes through but the line is so bad that the customer care representatives are unable to hear me clearly.
Does KDN offer email support? I get no replies on support@kdn.co.ke or ispsol@kdn.co.ke Anyone know a KDN email address that gets read?
Butterfly WIFI in Kilifi is down again and has been down since Wednesday.
10.199.0.1 is unreachable.
Thanks D.
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Server donations spreadsheet
http://spreadsheets.google.com/ccc?key=0AopdHkqSqKL-dHlQVTMxU1VBdU1BSWJxdy1f... ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Server donations spreadsheet
http://spreadsheets.google.com/ccc?key=0AopdHkqSqKL-dHlQVTMxU1VBdU1BSWJxdy1f... ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
try reaching them on 0205000000 CJ --- On Mon, 7/5/10, Net Net <bgp.peers@gmail.com> wrote: From: Net Net <bgp.peers@gmail.com> Subject: Re: [Skunkworks] KDN Customer Care Line To: "Skunkworks Mailing List" <skunkworks@lists.my.co.ke> Date: Monday, July 5, 2010, 12:28 AM Dude keep trying.The best way is to have a contact/account manager in an ISP.By the way what do you mean10.199.0.1 is unreachable?unreachable fromm where when that is a private IP? On Sun, Jul 4, 2010 at 2:30 PM, David Njuguna <dnjuguna@gmail.com> wrote: Today I have made five calls to KDN, each of these calls goes through but the line is so bad that the customer care representatives are unable to hear me clearly. Does KDN offer email support? I get no replies on support@kdn.co.ke or ispsol@kdn.co.ke Anyone know a KDN email address that gets read? Butterfly WIFI in Kilifi is down again and has been down since Wednesday. 10.199.0.1 is unreachable. Thanks D. _______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Server donations spreadsheet http://spreadsheets.google.com/ccc?key=0AopdHkqSqKL-dHlQVTMxU1VBdU1BSWJxdy1f... ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke -----Inline Attachment Follows----- _______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Server donations spreadsheet http://spreadsheets.google.com/ccc?key=0AopdHkqSqKL-dHlQVTMxU1VBdU1BSWJxdy1f... ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
Hello Chege, Small clarification :- KDN Mass market call centre - 020 5000 002 KDN Corporate call centre - 020 5000 000 Kind Regards, J Henry Mwangi, Customer Support Services, Kenya Data Networks, P.O Box 62499 - 00200, Nairobi, Kenya. Tel: +254 020 5 000 000, 711 060 000 EXT 107 Mobile: +254 752 867 179 Fax: +254 20 5 000 329 URL: www.kdn.co.ke ; www.butterfly.co.ke msn: gmwazjh@hotmail.com skype: gmwazjjh@skype.com yahoo: gmwaz@yahoo.com cid:049501ca7f2b$39ac60c0$dd13a8c0@local.kdn.co.ke Whether you turn to the right or to the left, your ears will hear a voice behind you, saying, "This is the way; walk in it". Isaiah 30:21 From: skunkworks-bounces@lists.my.co.ke [mailto:skunkworks-bounces@lists.my.co.ke] On Behalf Of johny chege Sent: 05 July 2010 12:01 To: Skunkworks Mailing List Subject: Re: [Skunkworks] KDN Customer Care Line try reaching them on 0205000000 CJ --- On Mon, 7/5/10, Net Net <bgp.peers@gmail.com> wrote: From: Net Net <bgp.peers@gmail.com> Subject: Re: [Skunkworks] KDN Customer Care Line To: "Skunkworks Mailing List" <skunkworks@lists.my.co.ke> Date: Monday, July 5, 2010, 12:28 AM Dude keep trying.The best way is to have a contact/account manager in an ISP. By the way what do you mean10.199.0.1 is unreachable?unreachable fromm where when that is a private IP? On Sun, Jul 4, 2010 at 2:30 PM, David Njuguna <dnjuguna@gmail.com> wrote: Today I have made five calls to KDN, each of these calls goes through but the line is so bad that the customer care representatives are unable to hear me clearly. Does KDN offer email support? I get no replies on support@kdn.co.ke or ispsol@kdn.co.ke Anyone know a KDN email address that gets read? Butterfly WIFI in Kilifi is down again and has been down since Wednesday. 10.199.0.1 is unreachable. Thanks D. _______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Server donations spreadsheet http://spreadsheets.google.com/ccc?key=0AopdHkqSqKL-dHlQVTMxU1VBdU1BSWJxdy1f bjAwOUE <http://spreadsheets.google.com/ccc?key=0AopdHkqSqKL-dHlQVTMxU1VBdU1BSWJxdy1 fbjAwOUE&hl=en> &hl=en ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24 <http://my.co.ke/phpbb/viewtopic.php?f=24&t=94> &t=94 ------------ Other services @ http://my.co.ke -----Inline Attachment Follows----- _______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Server donations spreadsheet http://spreadsheets.google.com/ccc?key=0AopdHkqSqKL-dHlQVTMxU1VBdU1BSWJxdy1f bjAwOUE <http://spreadsheets.google.com/ccc?key=0AopdHkqSqKL-dHlQVTMxU1VBdU1BSWJxdy1 fbjAwOUE&hl=en> &hl=en ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24 <http://my.co.ke/phpbb/viewtopic.php?f=24&t=94> &t=94 ------------ Other services @ http://my.co.ke <HTML> <font size ='2' color='blue'>This message contains confidential information and is intended only for the individual named. If you are not the named addressee you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately by e-mail if you have received this e-mail by mistake and delete this e-mail from your system. E-mail transmission cannot be guaranteed to be secure or error-free as information could be intercepted, corrupted, lost, destroyed, arrive late or incomplete, or contain viruses. The sender therefore does not accept liability for any errors or omissions in the contents of this message, which arise as a result of e-mail transmission. If verification is required please request a hard-copy version.</br> <b>Kenya Data Networks,</b> </br> <b>Tel: +254(20)5000000,</b> </br> <b>www.kdn.co.ke</b></br> </font> </HTML>
Good Morning David, Your mail below is acknowledged. I will get in touch with you shortly. Kind Regards, J Henry Mwangi, Customer Support Services, Kenya Data Networks, P.O Box 62499 - 00200, Nairobi, Kenya. Tel: +254 020 5 000 000, 711 060 000 EXT 107 Mobile: +254 752 867 179 Fax: +254 20 5 000 329 URL: www.kdn.co.ke ; www.butterfly.co.ke msn: gmwazjh@hotmail.com skype: gmwazjjh@skype.com yahoo: gmwaz@yahoo.com cid:049501ca7f2b$39ac60c0$dd13a8c0@local.kdn.co.ke Whether you turn to the right or to the left, your ears will hear a voice behind you, saying, "This is the way; walk in it". Isaiah 30:21 From: skunkworks-bounces@lists.my.co.ke [mailto:skunkworks-bounces@lists.my.co.ke] On Behalf Of David Njuguna Sent: 04 July 2010 14:30 To: Skunkworks Mailing List Subject: [Skunkworks] KDN Customer Care Line Today I have made five calls to KDN, each of these calls goes through but the line is so bad that the customer care representatives are unable to hear me clearly. Does KDN offer email support? I get no replies on support@kdn.co.ke or ispsol@kdn.co.ke Anyone know a KDN email address that gets read? Butterfly WIFI in Kilifi is down again and has been down since Wednesday. 10.199.0.1 is unreachable. Thanks D. <HTML> <font size ='2' color='blue'>This message contains confidential information and is intended only for the individual named. If you are not the named addressee you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately by e-mail if you have received this e-mail by mistake and delete this e-mail from your system. E-mail transmission cannot be guaranteed to be secure or error-free as information could be intercepted, corrupted, lost, destroyed, arrive late or incomplete, or contain viruses. The sender therefore does not accept liability for any errors or omissions in the contents of this message, which arise as a result of e-mail transmission. If verification is required please request a hard-copy version.</br> <b>Kenya Data Networks,</b> </br> <b>Tel: +254(20)5000000,</b> </br> <b>www.kdn.co.ke</b></br> </font> </HTML>
how about you try this email address he's the head of support john.mwangi@kdn.co.ke> and level1support@kdn.co.ke On Sun, Jul 4, 2010 at 4:30 AM, David Njuguna <dnjuguna@gmail.com> wrote:
Today I have made five calls to KDN, each of these calls goes through but the line is so bad that the customer care representatives are unable to hear me clearly.
Does KDN offer email support? I get no replies on support@kdn.co.ke or ispsol@kdn.co.ke Anyone know a KDN email address that gets read?
Butterfly WIFI in Kilifi is down again and has been down since Wednesday.
10.199.0.1 is unreachable.
Thanks D.
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Server donations spreadsheet
http://spreadsheets.google.com/ccc?key=0AopdHkqSqKL-dHlQVTMxU1VBdU1BSWJxdy1f... ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
participants (5)
-
David Njuguna -
J Henry Mwangi -
johny chege -
mwei gideon -
Net Net