Hello Listers, My colleague has a Dell Inspiron with an usual behavior. The Mouse and Trackpad works fine while battery. The moment he plugs in the AC adapter, the mouse and the Trackpad fails. A reboot is normally the first troubleshooting step which doesn't solve this issue. When he unplugs the AC adapter the mouse and Trackpad works fine. Anyone who is facing the same problem? How did you go about it? Eric.
Reinstall the Drivers OR The OS On Mon, May 20, 2013 at 4:05 PM, Eric Muita <kemuita@gmail.com> wrote:
Hello Listers,
My colleague has a Dell Inspiron with an usual behavior. The Mouse and Trackpad works fine while battery.
The moment he plugs in the AC adapter, the mouse and the Trackpad fails. A reboot is normally the first troubleshooting step which doesn't solve this issue. When he unplugs the AC adapter the mouse and Trackpad works fine.
Anyone who is facing the same problem? How did you go about it?
Eric.
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hi eric, pleas try a live boot using a linux Os specifically ubuntu to test and see if its the Os that is faulty On Mon, May 20, 2013 at 5:03 PM, Benjamin <anangwe@gmail.com> wrote:
Reinstall the Drivers
OR The OS
On Mon, May 20, 2013 at 4:05 PM, Eric Muita <kemuita@gmail.com> wrote:
Hello Listers,
My colleague has a Dell Inspiron with an usual behavior. The Mouse and Trackpad works fine while battery.
The moment he plugs in the AC adapter, the mouse and the Trackpad fails. A reboot is normally the first troubleshooting step which doesn't solve this issue. When he unplugs the AC adapter the mouse and Trackpad works fine.
Anyone who is facing the same problem? How did you go about it?
Eric.
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Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
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sounds like a hardware issue maybe on the motherboard but i would also try the live cd as Koskey has suggested. On May 20, 2013 5:10 PM, "Freddie Koskey" <kyfredy@gmail.com> wrote:
hi eric, pleas try a live boot using a linux Os specifically ubuntu to test and see if its the Os that is faulty
On Mon, May 20, 2013 at 5:03 PM, Benjamin <anangwe@gmail.com> wrote:
Reinstall the Drivers
OR The OS
On Mon, May 20, 2013 at 4:05 PM, Eric Muita <kemuita@gmail.com> wrote:
Hello Listers,
My colleague has a Dell Inspiron with an usual behavior. The Mouse and Trackpad works fine while battery.
The moment he plugs in the AC adapter, the mouse and the Trackpad fails. A reboot is normally the first troubleshooting step which doesn't solve this issue. When he unplugs the AC adapter the mouse and Trackpad works fine.
Anyone who is facing the same problem? How did you go about it?
Eric.
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Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
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Buy an new charger. We have them in stock @1500/- James 0722394264 On Mon, May 20, 2013 at 4:05 PM, Eric Muita <kemuita@gmail.com> wrote:
Hello Listers,
My colleague has a Dell Inspiron with an usual behavior. The Mouse and Trackpad works fine while battery.
The moment he plugs in the AC adapter, the mouse and the Trackpad fails. A reboot is normally the first troubleshooting step which doesn't solve this issue. When he unplugs the AC adapter the mouse and Trackpad works fine.
Anyone who is facing the same problem? How did you go about it?
Eric.
_______________________________________________ skunkworks mailing list skunkworks@lists.my.co.ke ------------ List info, subscribe/unsubscribe http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------
Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
Give him a charger to test with to prove it's the problem. On 20 May 2013 17:31, James Ngugi <wangtecsys@gmail.com> wrote:
Buy an new charger. We have them in stock @1500/-
James 0722394264
On Mon, May 20, 2013 at 4:05 PM, Eric Muita <kemuita@gmail.com> wrote:
Hello Listers,
My colleague has a Dell Inspiron with an usual behavior. The Mouse and Trackpad works fine while battery.
The moment he plugs in the AC adapter, the mouse and the Trackpad fails. A reboot is normally the first troubleshooting step which doesn't solve this issue. When he unplugs the AC adapter the mouse and Trackpad works fine.
Anyone who is facing the same problem? How did you go about it?
Eric.
_______________________________________________ skunkworks mailing list skunkworks@lists.my.co.ke ------------ List info, subscribe/unsubscribe http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------
Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
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-- Best regards, Odhiambo WASHINGTON, Nairobi,KE +254733744121/+254722743223 "I can't hear you -- I'm using the scrambler."
A quick search shows it's a relatively common Dell issue. No definite solution but the general consensus is that you need to get a genuine adapter. And it's apparently not OS-specific, the issue was reported to replicate in Linux as well. Links: http://en.community.dell.com/support-forums/laptop/f/3518/p/19458276/2028750... http://en.community.dell.com/support-forums/laptop/f/3518/t/18802169.aspx?Pa... On Mon, May 20, 2013 at 5:34 PM, Odhiambo Washington <odhiambo@gmail.com>wrote:
Give him a charger to test with to prove it's the problem.
On 20 May 2013 17:31, James Ngugi <wangtecsys@gmail.com> wrote:
Buy an new charger. We have them in stock @1500/-
James 0722394264
On Mon, May 20, 2013 at 4:05 PM, Eric Muita <kemuita@gmail.com> wrote:
Hello Listers,
My colleague has a Dell Inspiron with an usual behavior. The Mouse and Trackpad works fine while battery.
The moment he plugs in the AC adapter, the mouse and the Trackpad fails. A reboot is normally the first troubleshooting step which doesn't solve this issue. When he unplugs the AC adapter the mouse and Trackpad works fine.
Anyone who is facing the same problem? How did you go about it?
Eric.
_______________________________________________ skunkworks mailing list skunkworks@lists.my.co.ke ------------ List info, subscribe/unsubscribe http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------
Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
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-- Best regards, Odhiambo WASHINGTON, Nairobi,KE +254733744121/+254722743223 "I can't hear you -- I'm using the scrambler."
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Thanks Lawi Sent from my Android® Phone On May 21, 2013 4:31 AM, "Bwana Lawi" <mail2lawi@gmail.com> wrote:
A quick search shows it's a relatively common Dell issue. No definite solution but the general consensus is that you need to get a genuine adapter. And it's apparently not OS-specific, the issue was reported to replicate in Linux as well.
Links:
http://en.community.dell.com/support-forums/laptop/f/3518/p/19458276/2028750...
http://en.community.dell.com/support-forums/laptop/f/3518/t/18802169.aspx?Pa...
On Mon, May 20, 2013 at 5:34 PM, Odhiambo Washington <odhiambo@gmail.com>wrote:
Give him a charger to test with to prove it's the problem.
On 20 May 2013 17:31, James Ngugi <wangtecsys@gmail.com> wrote:
Buy an new charger. We have them in stock @1500/-
James 0722394264
On Mon, May 20, 2013 at 4:05 PM, Eric Muita <kemuita@gmail.com> wrote:
Hello Listers,
My colleague has a Dell Inspiron with an usual behavior. The Mouse and Trackpad works fine while battery.
The moment he plugs in the AC adapter, the mouse and the Trackpad fails. A reboot is normally the first troubleshooting step which doesn't solve this issue. When he unplugs the AC adapter the mouse and Trackpad works fine.
Anyone who is facing the same problem? How did you go about it?
Eric.
_______________________________________________ skunkworks mailing list skunkworks@lists.my.co.ke ------------ List info, subscribe/unsubscribe http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------
Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
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-- Best regards, Odhiambo WASHINGTON, Nairobi,KE +254733744121/+254722743223 "I can't hear you -- I'm using the scrambler."
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participants (7)
-
Benjamin -
Bwana Lawi -
Eric Muita -
Freddie Koskey -
george -
James Ngugi -
Odhiambo Washington