Any solution for the long queues at banks?
Recently I had to wait in a queque for more than two hours at a bank to be served. You can imagine what I was thinking in all that wasted time. Of course I felt wasted and very angry having to wast all that time. Yesterday I went to my second bank thinking I will send less time only to be disappointed. I thought there is a way to solve this irritating thing of queueing in banking halls and the IT people are in best position to give the solution. Filling the papers and having them verified by the banking clerk takes time. Entering the information written to computers takes more time. Why do the same thing twice. Supposing the banking software is created in such a way that a client can server themselves by entering the transaction through several computers availed in the banking hall. All what the clerk will do is to verify the details entered by the client and process the transaction by a click of the mouse. This way, the only task that takes time will be counting money and I bet it will take much less time to wait in a queue. Someone should develop this idea and sell it to the banks! Maingi Ndung'u www.maingi.co.cc Few but ripe
Hallo John, Firstly let me pass my greetings and then to answer your question its that it was thought that atms will reduce more than 30% of the quest but it was a problem transferred as they ar actaully queus outside the bank. the issues is to enahance e-banking and make it secure such that I can access my stanchart account eft the loan I owe Mary and she can check th ebalance online or receive an sms to notify of the crediting of her a/c Another thing is to enance mobile banking, what Safaricom's mpesa has greatly acchieved some banks are adpting to this but very slowly it it reaches the point that even if am in equity I can send money to you in barclays via my cell..then we will be there Good day On Thu, Jan 14, 2010 at 12:02 PM, John Maingi <jmandu7@gmail.com> wrote:
Recently I had to wait in a queque for more than two hours at a bank to be served. You can imagine what I was thinking in all that wasted time. Of course I felt wasted and very angry having to wast all that time. Yesterday I went to my second bank thinking I will send less time only to be disappointed. I thought there is a way to solve this irritating thing of queueing in banking halls and the IT people are in best position to give the solution. Filling the papers and having them verified by the banking clerk takes time. Entering the information written to computers takes more time. Why do the same thing twice. Supposing the banking software is created in such a way that a client can server themselves by entering the transaction through several computers availed in the banking hall. All what the clerk will do is to verify the details entered by the client and process the transaction by a click of the mouse. This way, the only task that takes time will be counting money and I bet it will take much less time to wait in a queue. Someone should develop this idea and sell it to the banks!
Maingi Ndung'u www.maingi.co.cc
Few but ripe
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Server donations spreadsheet
http://spreadsheets.google.com/ccc?key=0AopdHkqSqKL-dHlQVTMxU1VBdU1BSWJxdy1f... ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke Other lists ------------- Announce: http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks-announce Science: http://lists.my.co.ke/cgi-bin/mailman/listinfo/science kazi: http://lists.my.co.ke/cgi-bin/mailman/admin/kazi/general
-- Our greatest fear is not that we are inadequate, but that we are powerful beyond measure. It is our light, not our darkness, that frightens us. Calvin Omari Systems Developer/Designer http://www.facebook.com/barongo
...av suffered the same fate and its crazy especially when you rem its ua money. at family bank last year they introduced paperless banking. but the cues will neva cease.equity has so many of ATMs but some users spend so much time waki bonyeza kibonyezo yet the others spend less than a minute. my opinion is all about the organization to focusing on time saving.and have staff who understand that nobody is happy waiting for hrs at the bank. On Thu, Jan 14, 2010 at 12:02 PM, John Maingi <jmandu7@gmail.com> wrote:
Recently I had to wait in a queque for more than two hours at a bank to be served. You can imagine what I was thinking in all that wasted time. Of course I felt wasted and very angry having to wast all that time. Yesterday I went to my second bank thinking I will send less time only to be disappointed. I thought there is a way to solve this irritating thing of queueing in banking halls and the IT people are in best position to give the solution. Filling the papers and having them verified by the banking clerk takes time. Entering the information written to computers takes more time. Why do the same thing twice. Supposing the banking software is created in such a way that a client can server themselves by entering the transaction through several computers availed in the banking hall. All what the clerk will do is to verify the details entered by the client and process the transaction by a click of the mouse. This way, the only task that takes time will be counting money and I bet it will take much less time to wait in a queue. Someone should develop this idea and sell it to the banks!
Maingi Ndung'u www.maingi.co.cc
Few but ripe
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Server donations spreadsheet
http://spreadsheets.google.com/ccc?key=0AopdHkqSqKL-dHlQVTMxU1VBdU1BSWJxdy1f... ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke Other lists ------------- Announce: http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks-announce Science: http://lists.my.co.ke/cgi-bin/mailman/listinfo/science kazi: http://lists.my.co.ke/cgi-bin/mailman/admin/kazi/general
For those with online banking, they rarely go to the banking hall. That may be the solution. Works well with NIC. 2010/1/14 maina martin <martinafrique@gmail.com>
...av suffered the same fate and its crazy especially when you rem its ua money. at family bank last year they introduced paperless banking. but the cues will neva cease.equity has so many of ATMs but some users spend so much time waki bonyeza kibonyezo yet the others spend less than a minute.
my opinion is all about the organization to focusing on time saving.and have staff who understand that nobody is happy waiting for hrs at the bank.
On Thu, Jan 14, 2010 at 12:02 PM, John Maingi <jmandu7@gmail.com> wrote:
Recently I had to wait in a queque for more than two hours at a bank to be served. You can imagine what I was thinking in all that wasted time. Of course I felt wasted and very angry having to wast all that time. Yesterday I went to my second bank thinking I will send less time only to be disappointed. I thought there is a way to solve this irritating thing of queueing in banking halls and the IT people are in best position to give the solution. Filling the papers and having them verified by the banking clerk takes time. Entering the information written to computers takes more time. Why do the same thing twice. Supposing the banking software is created in such a way that a client can server themselves by entering the transaction through several computers availed in the banking hall. All what the clerk will do is to verify the details entered by the client and process the transaction by a click of the mouse. This way, the only task that takes time will be counting money and I bet it will take much less time to wait in a queue. Someone should develop this idea and sell it to the banks!
Maingi Ndung'u www.maingi.co.cc
Few but ripe
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Server donations spreadsheet
http://spreadsheets.google.com/ccc?key=0AopdHkqSqKL-dHlQVTMxU1VBdU1BSWJxdy1f... ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke Other lists ------------- Announce: http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks-announce Science: http://lists.my.co.ke/cgi-bin/mailman/listinfo/science kazi: http://lists.my.co.ke/cgi-bin/mailman/admin/kazi/general
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Server donations spreadsheet
http://spreadsheets.google.com/ccc?key=0AopdHkqSqKL-dHlQVTMxU1VBdU1BSWJxdy1f... ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke Other lists ------------- Announce: http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks-announce Science: http://lists.my.co.ke/cgi-bin/mailman/listinfo/science kazi: http://lists.my.co.ke/cgi-bin/mailman/admin/kazi/general
KCB's banking halls have emptied a bit since they Installed and opened their Customer Interaction Center which now interacts with their customers through text, email, chat, calls and faxes!! On Thu, Jan 14, 2010 at 2:14 PM, Njoroge Tito <titonjoroge@gmail.com> wrote:
For those with online banking, they rarely go to the banking hall. That may be the solution. Works well with NIC.
2010/1/14 maina martin <martinafrique@gmail.com>
...av suffered the same fate and its crazy especially when you rem its ua
money. at family bank last year they introduced paperless banking. but the cues will neva cease.equity has so many of ATMs but some users spend so much time waki bonyeza kibonyezo yet the others spend less than a minute.
my opinion is all about the organization to focusing on time saving.and have staff who understand that nobody is happy waiting for hrs at the bank.
On Thu, Jan 14, 2010 at 12:02 PM, John Maingi <jmandu7@gmail.com> wrote:
Recently I had to wait in a queque for more than two hours at a bank to be served. You can imagine what I was thinking in all that wasted time. Of course I felt wasted and very angry having to wast all that time. Yesterday I went to my second bank thinking I will send less time only to be disappointed. I thought there is a way to solve this irritating thing of queueing in banking halls and the IT people are in best position to give the solution. Filling the papers and having them verified by the banking clerk takes time. Entering the information written to computers takes more time. Why do the same thing twice. Supposing the banking software is created in such a way that a client can server themselves by entering the transaction through several computers availed in the banking hall. All what the clerk will do is to verify the details entered by the client and process the transaction by a click of the mouse. This way, the only task that takes time will be counting money and I bet it will take much less time to wait in a queue. Someone should develop this idea and sell it to the banks!
Maingi Ndung'u www.maingi.co.cc
Few but ripe
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Server donations spreadsheet
http://spreadsheets.google.com/ccc?key=0AopdHkqSqKL-dHlQVTMxU1VBdU1BSWJxdy1f... ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke Other lists ------------- Announce: http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks-announce Science: http://lists.my.co.ke/cgi-bin/mailman/listinfo/science kazi: http://lists.my.co.ke/cgi-bin/mailman/admin/kazi/general
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Server donations spreadsheet
http://spreadsheets.google.com/ccc?key=0AopdHkqSqKL-dHlQVTMxU1VBdU1BSWJxdy1f... ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke Other lists ------------- Announce: http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks-announce Science: http://lists.my.co.ke/cgi-bin/mailman/listinfo/science kazi: http://lists.my.co.ke/cgi-bin/mailman/admin/kazi/general
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Server donations spreadsheet
http://spreadsheets.google.com/ccc?key=0AopdHkqSqKL-dHlQVTMxU1VBdU1BSWJxdy1f... ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke Other lists ------------- Announce: http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks-announce Science: http://lists.my.co.ke/cgi-bin/mailman/listinfo/science kazi: http://lists.my.co.ke/cgi-bin/mailman/admin/kazi/general
They have touch screens in some joints(pubs) e.g. taidys, a biometric scanner should be able to identify u better than ur id, leaving you to provide amount u need to deposit / withdraw. Banks can afford such software any day.. . . . . food for thot On Thu, Jan 14, 2010 at 12:02 PM, John Maingi <jmandu7@gmail.com> wrote:
Recently I had to wait in a queque for more than two hours at a bank to be served. You can imagine what I was thinking in all that wasted time. Of course I felt wasted and very angry having to wast all that time. Yesterday I went to my second bank thinking I will send less time only to be disappointed. I thought there is a way to solve this irritating thing of queueing in banking halls and the IT people are in best position to give the solution. Filling the papers and having them verified by the banking clerk takes time. Entering the information written to computers takes more time. Why do the same thing twice. Supposing the banking software is created in such a way that a client can server themselves by entering the transaction through several computers availed in the banking hall. All what the clerk will do is to verify the details entered by the client and process the transaction by a click of the mouse. This way, the only task that takes time will be counting money and I bet it will take much less time to wait in a queue. Someone should develop this idea and sell it to the banks!
Maingi Ndung'u www.maingi.co.cc
Few but ripe
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Server donations spreadsheet
http://spreadsheets.google.com/ccc?key=0AopdHkqSqKL-dHlQVTMxU1VBdU1BSWJxdy1f... ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke Other lists ------------- Announce: http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks-announce Science: http://lists.my.co.ke/cgi-bin/mailman/listinfo/science kazi: http://lists.my.co.ke/cgi-bin/mailman/admin/kazi/general
On Thu, Jan 14, 2010 at 4:11 PM, Duggan Kim <mdkimani@gmail.com> wrote:
They have touch screens in some joints(pubs) e.g. taidys, a biometric scanner should be able to identify u better than ur id,
do you really want the banks with their aggressive loan marketing tactics to have that much biodata about you? leaving you to provide amount u need to deposit / withdraw. Banks can afford
such software any day.. . . . . food for thot
On Thu, Jan 14, 2010 at 12:02 PM, John Maingi <jmandu7@gmail.com> wrote:
Recently I had to wait in a queque for more than two hours at a bank to be served. You can imagine what I was thinking in all that wasted time. Of course I felt wasted and very angry having to wast all that time. Yesterday I went to my second bank thinking I will send less time only to be disappointed. I thought there is a way to solve this irritating thing of queueing in banking halls and the IT people are in best position to give the solution. Filling the papers and having them verified by the banking clerk takes time. Entering the information written to computers takes more time. Why do the same thing twice. Supposing the banking software is created in such a way that a client can server themselves by entering the transaction through several computers availed in the banking hall. All what the clerk will do is to verify the details entered by the client and process the transaction by a click of the mouse. This way, the only task that takes time will be counting money and I bet it will take much less time to wait in a queue. Someone should develop this idea and sell it to the banks!
Maingi Ndung'u www.maingi.co.cc
Few but ripe
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Server donations spreadsheet
http://spreadsheets.google.com/ccc?key=0AopdHkqSqKL-dHlQVTMxU1VBdU1BSWJxdy1f... ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke Other lists ------------- Announce: http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks-announce Science: http://lists.my.co.ke/cgi-bin/mailman/listinfo/science kazi: http://lists.my.co.ke/cgi-bin/mailman/admin/kazi/general
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Server donations spreadsheet
http://spreadsheets.google.com/ccc?key=0AopdHkqSqKL-dHlQVTMxU1VBdU1BSWJxdy1f... ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke Other lists ------------- Announce: http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks-announce Science: http://lists.my.co.ke/cgi-bin/mailman/listinfo/science kazi: http://lists.my.co.ke/cgi-bin/mailman/admin/kazi/general
Lol, imagine a criminal finishing you off and running with your thumb/index finger to clean out your account! Maybe I watch too many movies, but it's a loophole! I think biometrics should still be used with some extra form of authentication in this context. Haggai Nyang On Thu, Jan 14, 2010 at 4:14 PM, Kiti Chigiri <kiti.chigiri@gmail.com>wrote:
On Thu, Jan 14, 2010 at 4:11 PM, Duggan Kim <mdkimani@gmail.com> wrote:
They have touch screens in some joints(pubs) e.g. taidys, a biometric scanner should be able to identify u better than ur id,
do you really want the banks with their aggressive loan marketing tactics to have that much biodata about you?
leaving you to provide amount u need to deposit / withdraw. Banks can
afford such software any day.. . . . . food for thot
On Thu, Jan 14, 2010 at 12:02 PM, John Maingi <jmandu7@gmail.com> wrote:
Recently I had to wait in a queque for more than two hours at a bank to be served. You can imagine what I was thinking in all that wasted time. Of course I felt wasted and very angry having to wast all that time. Yesterday I went to my second bank thinking I will send less time only to be disappointed. I thought there is a way to solve this irritating thing of queueing in banking halls and the IT people are in best position to give the solution. Filling the papers and having them verified by the banking clerk takes time. Entering the information written to computers takes more time. Why do the same thing twice. Supposing the banking software is created in such a way that a client can server themselves by entering the transaction through several computers availed in the banking hall. All what the clerk will do is to verify the details entered by the client and process the transaction by a click of the mouse. This way, the only task that takes time will be counting money and I bet it will take much less time to wait in a queue. Someone should develop this idea and sell it to the banks!
Maingi Ndung'u www.maingi.co.cc
Few but ripe
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Server donations spreadsheet
http://spreadsheets.google.com/ccc?key=0AopdHkqSqKL-dHlQVTMxU1VBdU1BSWJxdy1f... ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke Other lists ------------- Announce: http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks-announce Science: http://lists.my.co.ke/cgi-bin/mailman/listinfo/science kazi: http://lists.my.co.ke/cgi-bin/mailman/admin/kazi/general
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Server donations spreadsheet
http://spreadsheets.google.com/ccc?key=0AopdHkqSqKL-dHlQVTMxU1VBdU1BSWJxdy1f... ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke Other lists ------------- Announce: http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks-announce Science: http://lists.my.co.ke/cgi-bin/mailman/listinfo/science kazi: http://lists.my.co.ke/cgi-bin/mailman/admin/kazi/general
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Server donations spreadsheet
http://spreadsheets.google.com/ccc?key=0AopdHkqSqKL-dHlQVTMxU1VBdU1BSWJxdy1f... ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke Other lists ------------- Announce: http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks-announce Science: http://lists.my.co.ke/cgi-bin/mailman/listinfo/science kazi: http://lists.my.co.ke/cgi-bin/mailman/admin/kazi/general
participants (8)
-
Calvin Omari -
Duggan Kim -
Haggai Nyang -
John Maingi -
Kiti Chigiri -
maina martin -
Njoroge Tito -
Tony Mwai