BD : Telkom to start 3G trials this week?

It already has 3g+ ( evdo ) and now to 3g for gsm platforms! :-) If anyone has details of the tests, please update us. Cheers.

Whether they try 3G, 4G, 10G, 100G etc or not, they may not be of much value to us... it emerges that Orange quietly scrapped so-called 'friends and family' "1/= Forever" tariff six months ago. :(:(:( ... in case you see and been assuming their such advertisements are honest ... --- "Telkom Kenya wishes to clarify that the Sh1-a-minute rate Christopher Black was enjoying was an introductory tariff, which was discontinued mid this year. Angela Ng’ang’a-Mumo, the head of corporate communications, says: “In its place, we introduced the new Niaje tariff, which enables subscribers to pay Sh4 a minute (billed per second) within the Orange network. Since June 23, we’ve not advertised the Orange Friends and Family tariff plan but have promoted both the Niaje tariff and the Sh1 Internet bundle offer.” --- <http://www.nation.co.ke/oped/Cutting%20Edge/-/440802/818358/-/2cahvoz/-/> Raising the question Why advertise such tariffs so loudly yet scrap them without notifying the public? On Mon, Dec 7, 2009 at 10:28 AM, aki <aki275@googlemail.com> wrote:
It already has 3g+ ( evdo ) and now to 3g for gsm platforms! :-) If anyone has details of the tests, please update us.
Cheers.
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke Other lists ------------- Announce: http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks-announce Science: http://lists.my.co.ke/cgi-bin/mailman/listinfo/science kazi: http://lists.my.co.ke/cgi-bin/mailman/admin/kazi/general

On Mon, Dec 7, 2009 at 10:05 PM, Gakuru Alex <alexgakuru.lists@gmail.com>wrote:
Whether they try 3G, 4G, 10G, 100G etc or not, they may not be of much value to us... it emerges that Orange quietly scrapped so-called 'friends and family' "1/= Forever" tariff six months ago. :(:(:(
@Alex, for data tariffs, they are back to the Ksh 1/- per Mbyte since last month. On 3g+, have been using the 8GB at 8k and speeds have remained consistent for almost 3 months now. I also think they had some internal turmoil and since the new MD joined, things have been improving. The end of month "protest" of dead servives is no longer there. I'd be interested to know the rates they charge for their gsm 3g. Rgds.

3G for Gsm, are you guys kidding me? I have been using Edge for GSM and speeds are about 15kbps here. So what will 3G be? -- with Regards: Why you should not mind your own business, Find out at: http://gramware.blogspot.com

I just don't trust them anymore. Perhaps it's the reason why some very good and respected folks 'dumped' them. Their "1 bob Forever" kumbe "Forever" ends? On Tue, Dec 8, 2009 at 7:10 AM, aki <aki275@googlemail.com> wrote:
On Mon, Dec 7, 2009 at 10:05 PM, Gakuru Alex <alexgakuru.lists@gmail.com> wrote:
Whether they try 3G, 4G, 10G, 100G etc or not, they may not be of much value to us... it emerges that Orange quietly scrapped so-called 'friends and family' "1/= Forever" tariff six months ago. :(:(:(
@Alex, for data tariffs, they are back to the Ksh 1/- per Mbyte since last month. On 3g+, have been using the 8GB at 8k and speeds have remained consistent for almost 3 months now.
I also think they had some internal turmoil and since the new MD joined, things have been improving. The end of month "protest" of dead servives is no longer there.
I'd be interested to know the rates they charge for their gsm 3g.
Rgds. _______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke Other lists ------------- Announce: http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks-announce Science: http://lists.my.co.ke/cgi-bin/mailman/listinfo/science kazi: http://lists.my.co.ke/cgi-bin/mailman/admin/kazi/general

2009/12/8 Gakuru Alex <alexgakuru.lists@gmail.com>
I just don't trust them anymore. Perhaps it's the reason why some very good and respected folks 'dumped' them. Their "1 bob Forever" kumbe "Forever" ends?
On Tue, Dec 8, 2009 at 7:10 AM, aki <aki275@googlemail.com> wrote:
On Mon, Dec 7, 2009 at 10:05 PM, Gakuru Alex <alexgakuru.lists@gmail.com
wrote:
Whether they try 3G, 4G, 10G, 100G etc or not, they may not be of much value to us... it emerges that Orange quietly scrapped so-called 'friends and family' "1/= Forever" tariff six months ago. :(:(:(
@Alex, for data tariffs, they are back to the Ksh 1/- per Mbyte since
last
month. On 3g+, have been using the 8GB at 8k and speeds have remained consistent for almost 3 months now.
I also think they had some internal turmoil and since the new MD joined, things have been improving. The end of month "protest" of dead servives is no longer there.
I'd be interested to know the rates they charge for their gsm 3g.
Rgds. _______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke Other lists ------------- Announce: http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks-announce Science: http://lists.my.co.ke/cgi-bin/mailman/listinfo/science kazi: http://lists.my.co.ke/cgi-bin/mailman/admin/kazi/general
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke Other lists ------------- Announce: http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks-announce Science: http://lists.my.co.ke/cgi-bin/mailman/listinfo/science kazi: http://lists.my.co.ke/cgi-bin/mailman/admin/kazi/general
@ Alex, I am still subscribed to that tariff. However they have been trying to convince people left, right & center to move to NIaje tariff to the point they have launched ziada points. I am sticking to my one bob per minute. I hope Rita can clarify though...if I am wrong. -- Lusiola Brian Everyone has photographic memory, not everyone has film though.

I used to use the 3G orange on my e220 modem and also on my phone and could enjoy very good speeds without the usim (3G++ evdo). Only few places have the 3G network coverage on orange. Anyway, from the last two weeks the 3G network just disappeared. I dont find it anywhere, am just getting edge! which is really slow. maybe the test is over?

On Tue, Dec 8, 2009 at 11:03 AM, Justin Mochama < justinmochama@googlemail.com> wrote:
I used to use the 3G orange on my e220 modem and also on my phone and could enjoy very good speeds without the usim (3G++ evdo). Only few places have the 3G network coverage on orange. Anyway, from the last two weeks the 3G network just disappeared. I dont find it anywhere, am just getting edge! which is really slow. maybe the test is over?
@Justin, strange that it should be the opposite for you.. When did orange start 3g?

Ever since they first launched the 3G++, I tried to force my modem to accept only 3G on network type options, and I could get the UMTS. Also on my nokia phone it showed 3G and I have been using it ever since, untill the last two weeks it just disappeared.... anyway, I will give it a shot again, havent tried since then. by the way, They have given areas where you could get the coverage on their website or that is something different?

HI SKUNKS : ave two troubling scenarios. 1.Which modem to buy i.e. from Zain, Orange or safcom. 2.Whether to keep on using DSTV or go the Zuku way -its cheap an has most channels, Or to get me a 150 cm dish from Easich wit most channels an then add zuku for ones which r not thea.. Pls advice…… From: skunkworks-bounces@lists.my.co.ke [mailto:skunkworks-bounces@lists.my.co.ke] On Behalf Of aki Sent: Tuesday, December 08, 2009 11:09 AM To: Skunkworks Forum Subject: Re: [Skunkworks] BD : Telkom to start 3G trials this week? On Tue, Dec 8, 2009 at 11:03 AM, Justin Mochama <justinmochama@googlemail.com<mailto:justinmochama@googlemail.com>> wrote: I used to use the 3G orange on my e220 modem and also on my phone and could enjoy very good speeds without the usim (3G++ evdo). Only few places have the 3G network coverage on orange. Anyway, from the last two weeks the 3G network just disappeared. I dont find it anywhere, am just getting edge! which is really slow. maybe the test is over? @Justin, strange that it should be the opposite for you.. When did orange start 3g? ________________________________ Strathmore University provides all-round education in an atmosphere of freedom and responsibility. This email and any files transmitted with it are intended solely for use by the recipient(s) to whom it is addressed and may contain confidential information. If you have received this email in error please notify the sender immediately and permanently delete this email and/or any files attached to it from your computer. Please note that any views or opinions presented in this email are solely those of the author and do not necessarily represent those of Strathmore University. The University accepts no liability whatsoever for any loss or damages incurred, or suffered, resulting, or arising, from the use of this email and/or its attachments. The University warrants neither the integrity of the e-mail nor its freedom from errors, viruses, interception or any other form of interference. …………………………………………………………………. Website: www.strathmore.edu

On Tue, Dec 8, 2009 at 11:43 AM, Pius W Walela <PWalela@strathmore.edu>wrote:
HI SKUNKS : ave two troubling scenarios.
1.Which modem to buy i.e. from Zain, Orange or safcom.
2.Whether to keep on using DSTV or go the Zuku way -its cheap an has most channels, Or to get me a 150 cm dish from Easich wit most channels an then add zuku for ones which r not
thea..
Pls advice……
@Pius, for me personally Zuku Channels are a no-no. Primary reason is that they do not have an EPG. The issues of taking free-sat feeds and distributing them without EPG serves no purpose. You can add you own dish, except that west horizon you need larger dishes and there are plenty of sites that will give you the broadcaster info, lyngsat being one of them. ( I checked Zuku TV a few months ago, so someone should correct me on the EPG issue ) Regarding internet, well you have to make that choice. Limited or Unlimited, coverage area, bundles, CS etc. HTHs. Rgds.

For the slow ones like me . . What is EPG? On 12/8/09, aki <aki275@googlemail.com> wrote:
On Tue, Dec 8, 2009 at 11:43 AM, Pius W Walela <PWalela@strathmore.edu>wrote:
HI SKUNKS : ave two troubling scenarios.
1.Which modem to buy i.e. from Zain, Orange or safcom.
2.Whether to keep on using DSTV or go the Zuku way -its cheap an has most channels, Or to get me a 150 cm dish from Easich wit most channels an then add zuku for ones which r not
thea..
Pls advice……
@Pius, for me personally Zuku Channels are a no-no. Primary reason is that they do not have an EPG. The issues of taking free-sat feeds and distributing them without EPG serves no purpose. You can add you own dish, except that west horizon you need larger dishes and there are plenty of sites that will give you the broadcaster info, lyngsat being one of them.
( I checked Zuku TV a few months ago, so someone should correct me on the EPG issue )
Regarding internet, well you have to make that choice. Limited or Unlimited, coverage area, bundles, CS etc.
HTHs.
Rgds.
-- Regards, Mark Mwangi http://mwangy.wordpress.com Skype : mark.mwangy

Seems the speeds improved yesterday. Their systems had issues over the weekend. Probably the were upgrading

@Dennis the problem i heard of was free downloads the entire weekend :) On Tue, Dec 8, 2009 at 12:49, Dennis Kioko <dmbuvi@gmail.com> wrote:
Seems the speeds improved yesterday. Their systems had issues over the weekend. Probably the were upgrading
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke Other lists ------------- Announce: http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks-announce Science: http://lists.my.co.ke/cgi-bin/mailman/listinfo/science kazi: http://lists.my.co.ke/cgi-bin/mailman/admin/kazi/general
-- (+254) 752 74 84 55 | 737 74 84 55 | 722 74 84 55 Keep away from small people who try to belittle your ambitions. Small people always do that, but the really great make you feel that you, too, can become great. /Mark Twain

ssh! what free downloads. We just forgot to check our balance, so we don't know whether we were charged or not?

yeah silly amnesia. ROFL On Tue, Dec 8, 2009 at 13:01, Dennis Kioko <dmbuvi@gmail.com> wrote:
ssh! what free downloads. We just forgot to check our balance, so we don't know whether we were charged or not?
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke Other lists ------------- Announce: http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks-announce Science: http://lists.my.co.ke/cgi-bin/mailman/listinfo/science kazi: http://lists.my.co.ke/cgi-bin/mailman/admin/kazi/general
-- (+254) 752 74 84 55 | 737 74 84 55 | 722 74 84 55 Keep away from small people who try to belittle your ambitions. Small people always do that, but the really great make you feel that you, too, can become great. /Mark Twain

Many providers usually think that the more they give different tarrifs the better. Simple things like a working service can go along way to make a customer happy. Today I called orange kenya 5 times just to get instructions on how to upload my airtime to my cdma phone. Every one gave me a different method.And finally non worked.The instructions on the card dont work either. Someone promised to call me ...guess what? No one has called me. For me it doesnot matter whether its 3g or 10g.....but orange sucks On Mon, Dec 7, 2009 at 10:32 PM, amanya <whynnot@gmail.com> wrote:
yeah silly amnesia. ROFL
On Tue, Dec 8, 2009 at 13:01, Dennis Kioko <dmbuvi@gmail.com> wrote:
ssh! what free downloads. We just forgot to check our balance, so we don't know whether we were charged or not?
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke Other lists ------------- Announce: http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks-announce Science: http://lists.my.co.ke/cgi-bin/mailman/listinfo/science kazi: http://lists.my.co.ke/cgi-bin/mailman/admin/kazi/general
-- (+254) 752 74 84 55 | 737 74 84 55 | 722 74 84 55
Keep away from small people who try to belittle your ambitions. Small people always do that, but the really great make you feel that you, too, can become great. /Mark Twain
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke Other lists ------------- Announce: http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks-announce Science: http://lists.my.co.ke/cgi-bin/mailman/listinfo/science kazi: http://lists.my.co.ke/cgi-bin/mailman/admin/kazi/general

Wow, What happened to Rita? Is she still on the list somewhere? She used to get things done when everything including the "customer-care" failed. From: skunkworks-bounces@lists.my.co.ke [mailto:skunkworks-bounces@lists.my.co.ke] On Behalf Of Joseph McDonald Sent: 08 December 2009 15:53 To: Skunkworks Forum Subject: Re: [Skunkworks] BD : Telkom to start 3G trials this week? Many providers usually think that the more they give different tarrifs the better. Simple things like a working service can go along way to make a customer happy. Today I called orange kenya 5 times just to get instructions on how to upload my airtime to my cdma phone. Every one gave me a different method.And finally non worked.The instructions on the card dont work either. Someone promised to call me ...guess what? No one has called me. For me it doesnot matter whether its 3g or 10g.....but orange sucks On Mon, Dec 7, 2009 at 10:32 PM, amanya <whynnot@gmail.com> wrote: yeah silly amnesia. ROFL On Tue, Dec 8, 2009 at 13:01, Dennis Kioko <dmbuvi@gmail.com> wrote: ssh! what free downloads. We just forgot to check our balance, so we don't know whether we were charged or not? _______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24 <http://my.co.ke/phpbb/viewtopic.php?f=24&t=94> &t=94 ------------ Other services @ http://my.co.ke Other lists ------------- Announce: http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks-announce Science: http://lists.my.co.ke/cgi-bin/mailman/listinfo/science kazi: http://lists.my.co.ke/cgi-bin/mailman/admin/kazi/general -- (+254) 752 74 84 55 | 737 74 84 55 | 722 74 84 55 Keep away from small people who try to belittle your ambitions. Small people always do that, but the really great make you feel that you, too, can become great. /Mark Twain _______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24 <http://my.co.ke/phpbb/viewtopic.php?f=24&t=94> &t=94 ------------ Other services @ http://my.co.ke Other lists ------------- Announce: http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks-announce Science: http://lists.my.co.ke/cgi-bin/mailman/listinfo/science kazi: http://lists.my.co.ke/cgi-bin/mailman/admin/kazi/general

Rita must have move-up the food chain I guess. You know it happens that the higher you go the more you lose touch with those annoying customers.

Unrelated Offlate ive been asking myself, do kenyan product developers actually develop products(design them deliberately to) that meet the need of the consumers or do they just copy products from abroad and paste them on us and give them a kenyan/Swahili name? cos there are times i see something being launched and ask myself what research could have led to such things that dont speak to me as a kenyan at all! Many telcos baffle me on this one On the other hand maybe im never part of the target market? On Tue, Dec 8, 2009 at 4:15 PM, Philip Musyoki <pmusyoki@gmail.com> wrote:
Rita must have move-up the food chain I guess. You know it happens that the higher you go the more you lose touch with those annoying customers.
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke Other lists ------------- Announce: http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks-announce Science: http://lists.my.co.ke/cgi-bin/mailman/listinfo/science kazi: http://lists.my.co.ke/cgi-bin/mailman/admin/kazi/general
-- Sent from my Voice Recognition Watch© -------------------------------------------------------------------- God is not an excuse for lack of discipline -------------------------------------------------------------------- Our greatest fear is not that we are inadequate,but that we are powerful beyond measure.It is our light, not our darkness, that frightens us.There is nothing enlightened about shrinking so that other people won't feel insecure around you.As we let our own light shine, we consciously give other people permission to do the same. As we are liberated from our fear,our presence automatically liberates others.

Afternoon, It would be wrong to make an assumption that I am no longer around....I am still here just reading the mail trail. *McDonald:* To load you Orange Fixed Plus Line (CDMA) you can dial the IVR 0845 and listen to the prompt or you can SMS to 130 "130*card number". You can load with any of the Orange mobile or Telkom Fixed cards. As earlier said, the 3G+ service is on the EVDO network therefore you cannot use the Edge modem which is on the GSM network. *Alex,* I understand your frustration but you need to understand all these are teething issues and yes we are learning from our mistakes and trying to correct them. Regards, Rita On Tue, Dec 8, 2009 at 4:24 PM, Joram Mwinamo <joram.mwinamo@gmail.com>wrote:
Unrelated
Offlate ive been asking myself, do kenyan product developers actually develop products(design them deliberately to) that meet the need of the consumers or do they just copy products from abroad and paste them on us and give them a kenyan/Swahili name?
cos there are times i see something being launched and ask myself what research could have led to such things that dont speak to me as a kenyan at all! Many telcos baffle me on this one
On the other hand maybe im never part of the target market?
On Tue, Dec 8, 2009 at 4:15 PM, Philip Musyoki <pmusyoki@gmail.com>wrote:
Rita must have move-up the food chain I guess. You know it happens that the higher you go the more you lose touch with those annoying customers.
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke Other lists ------------- Announce: http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks-announce Science: http://lists.my.co.ke/cgi-bin/mailman/listinfo/science kazi: http://lists.my.co.ke/cgi-bin/mailman/admin/kazi/general
-- Sent from my Voice Recognition Watch© -------------------------------------------------------------------- God is not an excuse for lack of discipline -------------------------------------------------------------------- Our greatest fear is not that we are inadequate,but that we are powerful beyond measure.It is our light, not our darkness, that frightens us.There is nothing enlightened about shrinking so that other people won't feel insecure around you.As we let our own light shine, we consciously give other people permission to do the same. As we are liberated from our fear,our presence automatically liberates others.
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke Other lists ------------- Announce: http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks-announce Science: http://lists.my.co.ke/cgi-bin/mailman/listinfo/science kazi: http://lists.my.co.ke/cgi-bin/mailman/admin/kazi/general
-- Rita Gitobu

Teren tereeeeen! And she Springs back into action. On Tue, Dec 8, 2009 at 5:26 PM, Rita Gitobu <rgitobu@gmail.com> wrote:
Afternoon,
It would be wrong to make an assumption that I am no longer around....I am still here just reading the mail trail.
*McDonald:*
To load you Orange Fixed Plus Line (CDMA) you can dial the IVR 0845 and listen to the prompt or you can SMS to 130 "130*card number". You can load with any of the Orange mobile or Telkom Fixed cards.
As earlier said, the 3G+ service is on the EVDO network therefore you cannot use the Edge modem which is on the GSM network.
*Alex,*
I understand your frustration but you need to understand all these are teething issues and yes we are learning from our mistakes and trying to correct them.
Regards,
Rita
On Tue, Dec 8, 2009 at 4:24 PM, Joram Mwinamo <joram.mwinamo@gmail.com>wrote:
Unrelated
Offlate ive been asking myself, do kenyan product developers actually develop products(design them deliberately to) that meet the need of the consumers or do they just copy products from abroad and paste them on us and give them a kenyan/Swahili name?
cos there are times i see something being launched and ask myself what research could have led to such things that dont speak to me as a kenyan at all! Many telcos baffle me on this one
On the other hand maybe im never part of the target market?
On Tue, Dec 8, 2009 at 4:15 PM, Philip Musyoki <pmusyoki@gmail.com>wrote:
Rita must have move-up the food chain I guess. You know it happens that the higher you go the more you lose touch with those annoying customers.
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke Other lists ------------- Announce: http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks-announce Science: http://lists.my.co.ke/cgi-bin/mailman/listinfo/science kazi: http://lists.my.co.ke/cgi-bin/mailman/admin/kazi/general
-- Sent from my Voice Recognition Watch© -------------------------------------------------------------------- God is not an excuse for lack of discipline -------------------------------------------------------------------- Our greatest fear is not that we are inadequate,but that we are powerful beyond measure.It is our light, not our darkness, that frightens us.There is nothing enlightened about shrinking so that other people won't feel insecure around you.As we let our own light shine, we consciously give other people permission to do the same. As we are liberated from our fear,our presence automatically liberates others.
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke Other lists ------------- Announce: http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks-announce Science: http://lists.my.co.ke/cgi-bin/mailman/listinfo/science kazi: http://lists.my.co.ke/cgi-bin/mailman/admin/kazi/general
-- Rita Gitobu
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke Other lists ------------- Announce: http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks-announce Science: http://lists.my.co.ke/cgi-bin/mailman/listinfo/science kazi: http://lists.my.co.ke/cgi-bin/mailman/admin/kazi/general
-- Someone in Kenya cares about the environent. http://www.cra-africa.info

I really like the way Rita has handled this issue. Congrats Rita On Tue, Dec 8, 2009 at 5:30 PM, [ Brainiac ] <arebacollins@gmail.com> wrote:
Teren tereeeeen! And she Springs back into action.
On Tue, Dec 8, 2009 at 5:26 PM, Rita Gitobu <rgitobu@gmail.com> wrote:
Afternoon,
It would be wrong to make an assumption that I am no longer around....I am still here just reading the mail trail.
*McDonald:*
To load you Orange Fixed Plus Line (CDMA) you can dial the IVR 0845 and listen to the prompt or you can SMS to 130 "130*card number". You can load with any of the Orange mobile or Telkom Fixed cards.
As earlier said, the 3G+ service is on the EVDO network therefore you cannot use the Edge modem which is on the GSM network.
*Alex,*
I understand your frustration but you need to understand all these are teething issues and yes we are learning from our mistakes and trying to correct them.
Regards,
Rita
On Tue, Dec 8, 2009 at 4:24 PM, Joram Mwinamo <joram.mwinamo@gmail.com>wrote:
Unrelated
Offlate ive been asking myself, do kenyan product developers actually develop products(design them deliberately to) that meet the need of the consumers or do they just copy products from abroad and paste them on us and give them a kenyan/Swahili name?
cos there are times i see something being launched and ask myself what research could have led to such things that dont speak to me as a kenyan at all! Many telcos baffle me on this one
On the other hand maybe im never part of the target market?
On Tue, Dec 8, 2009 at 4:15 PM, Philip Musyoki <pmusyoki@gmail.com>wrote:
Rita must have move-up the food chain I guess. You know it happens that the higher you go the more you lose touch with those annoying customers.
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke Other lists ------------- Announce: http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks-announce Science: http://lists.my.co.ke/cgi-bin/mailman/listinfo/science kazi: http://lists.my.co.ke/cgi-bin/mailman/admin/kazi/general
-- Sent from my Voice Recognition Watch© -------------------------------------------------------------------- God is not an excuse for lack of discipline -------------------------------------------------------------------- Our greatest fear is not that we are inadequate,but that we are powerful beyond measure.It is our light, not our darkness, that frightens us.There is nothing enlightened about shrinking so that other people won't feel insecure around you.As we let our own light shine, we consciously give other people permission to do the same. As we are liberated from our fear,our presence automatically liberates others.
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke Other lists ------------- Announce: http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks-announce Science: http://lists.my.co.ke/cgi-bin/mailman/listinfo/science kazi: http://lists.my.co.ke/cgi-bin/mailman/admin/kazi/general
-- Rita Gitobu
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke Other lists ------------- Announce: http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks-announce Science: http://lists.my.co.ke/cgi-bin/mailman/listinfo/science kazi: http://lists.my.co.ke/cgi-bin/mailman/admin/kazi/general
-- Someone in Kenya cares about the environent.
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke Other lists ------------- Announce: http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks-announce Science: http://lists.my.co.ke/cgi-bin/mailman/listinfo/science kazi: http://lists.my.co.ke/cgi-bin/mailman/admin/kazi/general

loh ! do you know how much money companys pay managment consultants to dig into customer response. On 12/8/09, Martin Njuguna <mnjuguna@gmail.com> wrote:
I really like the way Rita has handled this issue.
Congrats Rita
On Tue, Dec 8, 2009 at 5:30 PM, [ Brainiac ] <arebacollins@gmail.com> wrote:
Teren tereeeeen! And she Springs back into action.
On Tue, Dec 8, 2009 at 5:26 PM, Rita Gitobu <rgitobu@gmail.com> wrote:
Afternoon,
It would be wrong to make an assumption that I am no longer around....I am still here just reading the mail trail.
*McDonald:*
To load you Orange Fixed Plus Line (CDMA) you can dial the IVR 0845 and listen to the prompt or you can SMS to 130 "130*card number". You can load with any of the Orange mobile or Telkom Fixed cards.
As earlier said, the 3G+ service is on the EVDO network therefore you cannot use the Edge modem which is on the GSM network.
*Alex,*
I understand your frustration but you need to understand all these are teething issues and yes we are learning from our mistakes and trying to correct them.
Regards,
Rita
On Tue, Dec 8, 2009 at 4:24 PM, Joram Mwinamo <joram.mwinamo@gmail.com>wrote:
Unrelated
Offlate ive been asking myself, do kenyan product developers actually develop products(design them deliberately to) that meet the need of the consumers or do they just copy products from abroad and paste them on us and give them a kenyan/Swahili name?
cos there are times i see something being launched and ask myself what research could have led to such things that dont speak to me as a kenyan at all! Many telcos baffle me on this one
On the other hand maybe im never part of the target market?
On Tue, Dec 8, 2009 at 4:15 PM, Philip Musyoki <pmusyoki@gmail.com>wrote:
Rita must have move-up the food chain I guess. You know it happens that the higher you go the more you lose touch with those annoying customers.
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke Other lists ------------- Announce: http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks-announce Science: http://lists.my.co.ke/cgi-bin/mailman/listinfo/science kazi: http://lists.my.co.ke/cgi-bin/mailman/admin/kazi/general
-- Sent from my Voice Recognition Watch© -------------------------------------------------------------------- God is not an excuse for lack of discipline -------------------------------------------------------------------- Our greatest fear is not that we are inadequate,but that we are powerful beyond measure.It is our light, not our darkness, that frightens us.There is nothing enlightened about shrinking so that other people won't feel insecure around you.As we let our own light shine, we consciously give other people permission to do the same. As we are liberated from our fear,our presence automatically liberates others.
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke Other lists ------------- Announce: http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks-announce Science: http://lists.my.co.ke/cgi-bin/mailman/listinfo/science kazi: http://lists.my.co.ke/cgi-bin/mailman/admin/kazi/general
-- Rita Gitobu
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke Other lists ------------- Announce: http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks-announce Science: http://lists.my.co.ke/cgi-bin/mailman/listinfo/science kazi: http://lists.my.co.ke/cgi-bin/mailman/admin/kazi/general
-- Someone in Kenya cares about the environent.
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke Other lists ------------- Announce: http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks-announce Science: http://lists.my.co.ke/cgi-bin/mailman/listinfo/science kazi: http://lists.my.co.ke/cgi-bin/mailman/admin/kazi/general
participants (16)
-
[ Brainiac ]
-
aki
-
amanya
-
Brian Lusiola
-
Dennis Kioko
-
Gakuru Alex
-
James Muendo
-
Joram Mwinamo
-
Joseph McDonald
-
Justin Mochama
-
Mark Mwangi
-
Martin Njuguna
-
matere lusitche
-
Philip Musyoki
-
Pius W Walela
-
Rita Gitobu