Friends, I am in need of a good complaint handling system. This is for use in a public institution which doesn't do direct sales and the nature of complaints borders on issues of service delivery. If you have successfully implemented a system like that or know of one existing in a certain organization, kindly get in touch with me. regards, James Kagwe
Checkout Zendesk <https://www.zendesk.com/> it is used by a few governments around the world. David Njuguna Ndungu https://github.com/dnjuguna https://ke.linkedin.com/in/davidnjuguna +1 510 309 3476 On Wed, Sep 21, 2016 at 5:25 AM, James Kagwe via skunkworks < skunkworks@lists.my.co.ke> wrote:
Friends, I am in need of a good complaint handling system. This is for use in a public institution which doesn't do direct sales and the nature of complaints borders on issues of service delivery. If you have successfully implemented a system like that or know of one existing in a certain organization, kindly get in touch with me.
regards, James Kagwe
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+1 for Zendesk
On Sep 22, 2016, at 8:39 PM, David Njuguna via skunkworks <skunkworks@lists.my.co.ke> wrote:
Checkout Zendesk it is used by a few governments around the world.
David Njuguna Ndungu https://github.com/dnjuguna https://ke.linkedin.com/in/davidnjuguna +1 510 309 3476
On Wed, Sep 21, 2016 at 5:25 AM, James Kagwe via skunkworks <skunkworks@lists.my.co.ke> wrote: Friends, I am in need of a good complaint handling system. This is for use in a public institution which doesn't do direct sales and the nature of complaints borders on issues of service delivery. If you have successfully implemented a system like that or know of one existing in a certain organization, kindly get in touch with me.
regards, James Kagwe
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participants (3)
-
David Njuguna -
James Kagwe -
Maisiba Bravo