Outlook Not Receiving Mail

Hi Skunks, I have a queer problem where users on the outlook cannot send and receive mail [Send/receive error]. This has been a pain for more than two days and i cant seem to find a resolution. Facts: 1. The mail is corporate gmail and accessing it from the web is possible, but just not acceptable. 2. Google Sync can eliminate the problem but am using it only as a temporary measure. Any ideas welcome

A few things to look at: 1. Google for the error code that Outlook displays. 2. Call Google Support since you are paying them. On 21 August 2015 at 19:09, [db] via skunkworks <skunkworks@lists.my.co.ke> wrote:
Hi Skunks,
I have a queer problem where users on the outlook cannot send and receive mail [Send/receive error].
This has been a pain for more than two days and i cant seem to find a resolution.
Facts:
1. The mail is corporate gmail and accessing it from the web is possible, but just not acceptable. 2. Google Sync can eliminate the problem but am using it only as a temporary measure.
Any ideas welcome
_______________________________________________ skunkworks mailing list skunkworks@lists.my.co.ke ------------ List info, subscribe/unsubscribe http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------
Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
-- Best regards, Odhiambo WASHINGTON, Nairobi,KE +254733744121/+254722743223 "I can't hear you -- I'm using the scrambler."

Washington, I will probably need to do that some time in the very near future On 21 August 2015 at 19:20, Odhiambo Washington <odhiambo@gmail.com> wrote:
A few things to look at:
1. Google for the error code that Outlook displays. 2. Call Google Support since you are paying them.
On 21 August 2015 at 19:09, [db] via skunkworks <skunkworks@lists.my.co.ke
wrote:
Hi Skunks,
I have a queer problem where users on the outlook cannot send and receive mail [Send/receive error].
This has been a pain for more than two days and i cant seem to find a resolution.
Facts:
1. The mail is corporate gmail and accessing it from the web is possible, but just not acceptable. 2. Google Sync can eliminate the problem but am using it only as a temporary measure.
Any ideas welcome
_______________________________________________ skunkworks mailing list skunkworks@lists.my.co.ke ------------ List info, subscribe/unsubscribe http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------
Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
-- Best regards, Odhiambo WASHINGTON, Nairobi,KE +254733744121/+254722743223 "I can't hear you -- I'm using the scrambler."

You could use wireshark and do tcpdump? On 21 August 2015 at 19:51, [db] <dimbega@gmail.com> wrote:
Washington, I will probably need to do that some time in the very near future
On 21 August 2015 at 19:20, Odhiambo Washington <odhiambo@gmail.com> wrote:
A few things to look at:
1. Google for the error code that Outlook displays. 2. Call Google Support since you are paying them.
On 21 August 2015 at 19:09, [db] via skunkworks < skunkworks@lists.my.co.ke> wrote:
Hi Skunks,
I have a queer problem where users on the outlook cannot send and receive mail [Send/receive error].
This has been a pain for more than two days and i cant seem to find a resolution.
Facts:
1. The mail is corporate gmail and accessing it from the web is possible, but just not acceptable. 2. Google Sync can eliminate the problem but am using it only as a temporary measure.
Any ideas welcome
_______________________________________________ skunkworks mailing list skunkworks@lists.my.co.ke ------------ List info, subscribe/unsubscribe http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------
Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
-- Best regards, Odhiambo WASHINGTON, Nairobi,KE +254733744121/+254722743223 "I can't hear you -- I'm using the scrambler."
-- Best regards, Odhiambo WASHINGTON, Nairobi,KE +254733744121/+254722743223 "I can't hear you -- I'm using the scrambler."

Confirm that Outgoing (smtp) & incoming (imap) settings are well. If you using google app they are; Smtp.gmail.com Imap.gmail.com From my experience, i prefer imap than pop for downloading emails from host servers. Pop is problematic Maisiba
On Aug 21, 2015, at 7:51 PM, [db] via skunkworks <skunkworks@lists.my.co.ke> wrote:
Washington, I will probably need to do that some time in the very near future
On 21 August 2015 at 19:20, Odhiambo Washington <odhiambo@gmail.com> wrote: A few things to look at:
1. Google for the error code that Outlook displays. 2. Call Google Support since you are paying them.
On 21 August 2015 at 19:09, [db] via skunkworks <skunkworks@lists.my.co.ke> wrote: Hi Skunks,
I have a queer problem where users on the outlook cannot send and receive mail [Send/receive error].
This has been a pain for more than two days and i cant seem to find a resolution.
Facts:
1. The mail is corporate gmail and accessing it from the web is possible, but just not acceptable. 2. Google Sync can eliminate the problem but am using it only as a temporary measure.
Any ideas welcome
_______________________________________________ skunkworks mailing list skunkworks@lists.my.co.ke ------------ List info, subscribe/unsubscribe http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------
Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
-- Best regards, Odhiambo WASHINGTON, Nairobi,KE +254733744121/+254722743223 "I can't hear you -- I'm using the scrambler."
_______________________________________________ skunkworks mailing list skunkworks@lists.my.co.ke ------------ List info, subscribe/unsubscribe http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------
Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke

Hey Riggs, what do you mean by "pop is problematic"? But anyway, the truth is that google changed the IPs and all i needed was to ping the gmail servers to find the new ones. thank you guys. Some simple things can really have one twisted. On 21 August 2015 at 20:09, Riggson87 <riggson87@gmail.com> wrote:
Confirm that Outgoing (smtp) & incoming (imap) settings are well. If you using google app they are; Smtp.gmail.com Imap.gmail.com
From my experience, i prefer imap than pop for downloading emails from host servers. Pop is problematic
Maisiba
On Aug 21, 2015, at 7:51 PM, [db] via skunkworks < skunkworks@lists.my.co.ke> wrote:
Washington, I will probably need to do that some time in the very near future
On 21 August 2015 at 19:20, Odhiambo Washington <odhiambo@gmail.com> wrote:
A few things to look at:
1. Google for the error code that Outlook displays. 2. Call Google Support since you are paying them.
On 21 August 2015 at 19:09, [db] via skunkworks < skunkworks@lists.my.co.ke> wrote:
Hi Skunks,
I have a queer problem where users on the outlook cannot send and receive mail [Send/receive error].
This has been a pain for more than two days and i cant seem to find a resolution.
Facts:
1. The mail is corporate gmail and accessing it from the web is possible, but just not acceptable. 2. Google Sync can eliminate the problem but am using it only as a temporary measure.
Any ideas welcome
_______________________________________________ skunkworks mailing list skunkworks@lists.my.co.ke ------------ List info, subscribe/unsubscribe http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------
Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
-- Best regards, Odhiambo WASHINGTON, Nairobi,KE +254733744121/+254722743223 "I can't hear you -- I'm using the scrambler."
_______________________________________________ skunkworks mailing list skunkworks@lists.my.co.ke ------------ List info, subscribe/unsubscribe http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------
Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke

Use hostnames instead of IP addresses to avoid this in future. From: [db] via skunkworks [mailto:skunkworks@lists.my.co.ke] Sent: Friday, August 21, 2015 8:37 PM To: Riggson87 <riggson87@gmail.com> Cc: Skunkworks Mailing List <skunkworks@lists.my.co.ke> Subject: Re: [Skunkworks] Outlook Not Receiving Mail Hey Riggs, what do you mean by "pop is problematic"? But anyway, the truth is that google changed the IPs and all i needed was to ping the gmail servers to find the new ones. thank you guys. Some simple things can really have one twisted. On 21 August 2015 at 20:09, Riggson87 <riggson87@gmail.com <mailto:riggson87@gmail.com> > wrote: Confirm that Outgoing (smtp) & incoming (imap) settings are well. If you using google app they are; Smtp.gmail.com <http://Smtp.gmail.com> Imap.gmail.com <http://Imap.gmail.com>
From my experience, i prefer imap than pop for downloading emails from host servers.
Pop is problematic Maisiba On Aug 21, 2015, at 7:51 PM, [db] via skunkworks <skunkworks@lists.my.co.ke <mailto:skunkworks@lists.my.co.ke> > wrote: Washington, I will probably need to do that some time in the very near future On 21 August 2015 at 19:20, Odhiambo Washington <odhiambo@gmail.com <mailto:odhiambo@gmail.com> > wrote: A few things to look at: 1. Google for the error code that Outlook displays. 2. Call Google Support since you are paying them. On 21 August 2015 at 19:09, [db] via skunkworks <skunkworks@lists.my.co.ke <mailto:skunkworks@lists.my.co.ke> > wrote: Hi Skunks, I have a queer problem where users on the outlook cannot send and receive mail [Send/receive error]. This has been a pain for more than two days and i cant seem to find a resolution. Facts: 1. The mail is corporate gmail and accessing it from the web is possible, but just not acceptable. 2. Google Sync can eliminate the problem but am using it only as a temporary measure. Any ideas welcome _______________________________________________ skunkworks mailing list skunkworks@lists.my.co.ke <mailto:skunkworks@lists.my.co.ke> ------------ List info, subscribe/unsubscribe http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24 <http://my.co.ke/phpbb/viewtopic.php?f=24&t=94> &t=94 ------------ Other services @ http://my.co.ke -- Best regards, Odhiambo WASHINGTON, Nairobi,KE +254733744121 <tel:%2B254733744121> /+254722743223 <tel:%2B254722743223> "I can't hear you -- I'm using the scrambler." _______________________________________________ skunkworks mailing list skunkworks@lists.my.co.ke <mailto:skunkworks@lists.my.co.ke> ------------ List info, subscribe/unsubscribe http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24 <http://my.co.ke/phpbb/viewtopic.php?f=24&t=94> &t=94 ------------ Other services @ http://my.co.ke

Another great tip. Already implemented :-) On 21 August 2015 at 21:04, George Irungu <g.irungu@logicalcrest.co.ke> wrote:
Use hostnames instead of IP addresses to avoid this in future.
*From:* [db] via skunkworks [mailto:skunkworks@lists.my.co.ke] *Sent:* Friday, August 21, 2015 8:37 PM *To:* Riggson87 <riggson87@gmail.com> *Cc:* Skunkworks Mailing List <skunkworks@lists.my.co.ke> *Subject:* Re: [Skunkworks] Outlook Not Receiving Mail
Hey Riggs,
what do you mean by "pop is problematic"?
But anyway, the truth is that google changed the IPs and all i needed was to ping the gmail servers to find the new ones.
thank you guys.
Some simple things can really have one twisted.
On 21 August 2015 at 20:09, Riggson87 <riggson87@gmail.com> wrote:
Confirm that Outgoing (smtp) & incoming (imap) settings are well.
If you using google app they are;
Smtp.gmail.com
Imap.gmail.com
From my experience, i prefer imap than pop for downloading emails from host servers.
Pop is problematic
Maisiba
On Aug 21, 2015, at 7:51 PM, [db] via skunkworks < skunkworks@lists.my.co.ke> wrote:
Washington, I will probably need to do that some time in the very near future
On 21 August 2015 at 19:20, Odhiambo Washington <odhiambo@gmail.com> wrote:
A few things to look at:
1. Google for the error code that Outlook displays.
2. Call Google Support since you are paying them.
On 21 August 2015 at 19:09, [db] via skunkworks <skunkworks@lists.my.co.ke> wrote:
Hi Skunks,
I have a queer problem where users on the outlook cannot send and receive mail [Send/receive error].
This has been a pain for more than two days and i cant seem to find a resolution.
Facts:
1. The mail is corporate gmail and accessing it from the web is possible, but just not acceptable.
2. Google Sync can eliminate the problem but am using it only as a temporary measure.
Any ideas welcome
_______________________________________________ skunkworks mailing list skunkworks@lists.my.co.ke ------------ List info, subscribe/unsubscribe http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------
Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
--
Best regards, Odhiambo WASHINGTON, Nairobi,KE +254733744121/+254722743223 "I can't hear you -- I'm using the scrambler."
_______________________________________________ skunkworks mailing list skunkworks@lists.my.co.ke ------------ List info, subscribe/unsubscribe http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------
Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke

Has it been working before? Sent from my iPhone
On Aug 21, 2015, at 7:09 PM, [db] via skunkworks <skunkworks@lists.my.co.ke> wrote:
Hi Skunks,
I have a queer problem where users on the outlook cannot send and receive mail [Send/receive error].
This has been a pain for more than two days and i cant seem to find a resolution.
Facts:
1. The mail is corporate gmail and accessing it from the web is possible, but just not acceptable. 2. Google Sync can eliminate the problem but am using it only as a temporary measure.
Any ideas welcome
_______________________________________________ skunkworks mailing list skunkworks@lists.my.co.ke ------------ List info, subscribe/unsubscribe http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------
Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke

Riggson, Yes it has been working and my worry was that there was some network issue that caused the problem. I cannot figure that out yet. On 21 August 2015 at 19:26, Riggson87 <riggson87@gmail.com> wrote:
Has it been working before?
Sent from my iPhone
On Aug 21, 2015, at 7:09 PM, [db] via skunkworks < skunkworks@lists.my.co.ke> wrote:
Hi Skunks,
I have a queer problem where users on the outlook cannot send and receive mail [Send/receive error].
This has been a pain for more than two days and i cant seem to find a resolution.
Facts:
1. The mail is corporate gmail and accessing it from the web is possible, but just not acceptable. 2. Google Sync can eliminate the problem but am using it only as a temporary measure.
Any ideas welcome
_______________________________________________ skunkworks mailing list skunkworks@lists.my.co.ke ------------ List info, subscribe/unsubscribe http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------
Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke

Now that sounds like something you can easily diagnose - if it's a network change. Install a modem or use your phone's 3G to connect one machine and see if it works. On 21 August 2015 at 19:53, [db] via skunkworks <skunkworks@lists.my.co.ke> wrote:
Riggson, Yes it has been working and my worry was that there was some network issue that caused the problem. I cannot figure that out yet.
On 21 August 2015 at 19:26, Riggson87 <riggson87@gmail.com> wrote:
Has it been working before?
Sent from my iPhone
On Aug 21, 2015, at 7:09 PM, [db] via skunkworks < skunkworks@lists.my.co.ke> wrote:
Hi Skunks,
I have a queer problem where users on the outlook cannot send and receive mail [Send/receive error].
This has been a pain for more than two days and i cant seem to find a resolution.
Facts:
1. The mail is corporate gmail and accessing it from the web is possible, but just not acceptable. 2. Google Sync can eliminate the problem but am using it only as a temporary measure.
Any ideas welcome
_______________________________________________ skunkworks mailing list skunkworks@lists.my.co.ke ------------ List info, subscribe/unsubscribe http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------
Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
_______________________________________________ skunkworks mailing list skunkworks@lists.my.co.ke ------------ List info, subscribe/unsubscribe http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------
Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
-- Best regards, Odhiambo WASHINGTON, Nairobi,KE +254733744121/+254722743223 "I can't hear you -- I'm using the scrambler."
participants (4)
-
[db]
-
George Irungu
-
Odhiambo Washington
-
Riggson87