Confirm that Outgoing (smtp) & incoming (imap) settings  are well. 
If you using google app they are;
Smtp.gmail.com
Imap.gmail.com

From my experience, i prefer imap than pop for downloading emails from host servers.
Pop is problematic 

Maisiba

On Aug 21, 2015, at 7:51 PM, [db] via skunkworks <skunkworks@lists.my.co.ke> wrote:

Washington, I will probably need to do that some time in the very near future

On 21 August 2015 at 19:20, Odhiambo Washington <odhiambo@gmail.com> wrote:
A few things to look at:

1. Google for the error code that Outlook displays.
2. Call Google Support since you are paying them.

On 21 August 2015 at 19:09, [db] via skunkworks <skunkworks@lists.my.co.ke> wrote:
Hi Skunks, 

I have a queer problem where users on the outlook cannot send and receive mail [Send/receive error].

This has been a pain for more than two days and i cant seem to find a resolution. 

Facts: 

1. The mail is corporate gmail and accessing it from the web is possible, but just not acceptable. 
2. Google Sync can eliminate the problem but am using it only as a temporary measure.

Any ideas welcome  
 

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--
Best regards,
Odhiambo WASHINGTON,
Nairobi,KE
+254733744121/+254722743223
"I can't hear you -- I'm using the scrambler."

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