Zuku Quality Of Service...
Greetings Team, How many of you have experienced greatly degraded speeds since Zuku carried out the upgrade of their respective Internet packages? Last night, I was clocking speeds of under 1 Mbps *(downsteam)* & I could barely catch up on my YouTube subscriptions. Anyone on this forum from Zuku that can address this matter? Warm regards, Michael Bullut. --- *Cell:* *+254 723 393 114.**Skype Name:* *Michael Bullut.* *Twitter:* * @Kipsang <http://twitter.com/Kipsang/>* *Blog: http://www.kipsang.com/ <http://www.kipsang.com/>* *E-mail:* *main@kipsang.com <main@kipsang.com>* *---*
I have made noise at Zuku until now I am tired. Only thing left for me is to get an alternative service. I think they have oversold their capacity and squeezing as many of us as possible in their existing upstream pipe. ./Ok3ch On Thu, Mar 10, 2016 at 11:45 AM, Michael Bullut via skunkworks < skunkworks@lists.my.co.ke> wrote:
Greetings Team,
How many of you have experienced greatly degraded speeds since Zuku carried out the upgrade of their respective Internet packages? Last night, I was clocking speeds of under 1 Mbps *(downsteam)* & I could barely catch up on my YouTube subscriptions. Anyone on this forum from Zuku that can address this matter?
Warm regards,
Michael Bullut.
---
*Cell:* *+254 723 393 114.**Skype Name:* *Michael Bullut.* *Twitter:* * @Kipsang <http://twitter.com/Kipsang/>* *Blog: http://www.kipsang.com/ <http://www.kipsang.com/>* *E-mail:* *main@kipsang.com <main@kipsang.com>*
*---*
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I have complained to the guys and today I promised to terminate three accounts. Nowadays even support calls don't go through in the evenings. It is very disappointing. Regards, Peter Mugoh Sent from my BlackBerry® -----Original Message----- From: Okechukwu via skunkworks <skunkworks@lists.my.co.ke> Date: Thu, 10 Mar 2016 11:57:10 To: Michael Bullut<main@kipsang.com>; Skunkworks Mailing List<skunkworks@lists.my.co.ke> Reply-To: Okechukwu <okechukwu@gmail.com>, Skunkworks Mailing List <skunkworks@lists.my.co.ke> Subject: Re: [Skunkworks] Zuku Quality Of Service... _______________________________________________ skunkworks mailing list skunkworks@lists.my.co.ke ------------ List info, subscribe/unsubscribe http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
Welcome to the club gentlemen. I'm now trying to hurry JTL to hook me up, hope their speeds are better than their customer service. Regards, John K. On 10 March 2016 at 01:06, Peter Mugoh via skunkworks < skunkworks@lists.my.co.ke> wrote:
I have complained to the guys and today I promised to terminate three accounts.
Nowadays even support calls don't go through in the evenings.
It is very disappointing.
Regards,
Peter Mugoh Sent from my BlackBerry®
-----Original Message----- From: Okechukwu via skunkworks <skunkworks@lists.my.co.ke> Date: Thu, 10 Mar 2016 11:57:10 To: Michael Bullut<main@kipsang.com>; Skunkworks Mailing List< skunkworks@lists.my.co.ke> Reply-To: Okechukwu <okechukwu@gmail.com>, Skunkworks Mailing List <skunkworks@lists.my.co.ke> Subject: Re: [Skunkworks] Zuku Quality Of Service...
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Mine's been okay. No issues. My link has been consistently hitting and sustaining the advertised speeds. (Disclaimer: I've no affiliation to Zuku whatsoever) On 3/10/16, Okechukwu via skunkworks <skunkworks@lists.my.co.ke> wrote:
I have made noise at Zuku until now I am tired. Only thing left for me is to get an alternative service. I think they have oversold their capacity and squeezing as many of us as possible in their existing upstream pipe.
./Ok3ch
On Thu, Mar 10, 2016 at 11:45 AM, Michael Bullut via skunkworks < skunkworks@lists.my.co.ke> wrote:
Greetings Team,
How many of you have experienced greatly degraded speeds since Zuku carried out the upgrade of their respective Internet packages? Last night, I was clocking speeds of under 1 Mbps *(downsteam)* & I could barely catch up on my YouTube subscriptions. Anyone on this forum from Zuku that can address this matter?
Warm regards,
Michael Bullut.
---
*Cell:* *+254 723 393 114.**Skype Name:* *Michael Bullut.* *Twitter:* * @Kipsang <http://twitter.com/Kipsang/>* *Blog: http://www.kipsang.com/ <http://www.kipsang.com/>* *E-mail:* *main@kipsang.com <main@kipsang.com>*
*---*
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With their 'affordable' prices, many subscribers are up for grabs. 100:1 Contention for a Sent from my iPhone
On Mar 10, 2016, at 12:36 PM, Steven Obbayi via skunkworks <skunkworks@lists.my.co.ke> wrote:
Mine's been okay. No issues. My link has been consistently hitting and sustaining the advertised speeds. (Disclaimer: I've no affiliation to Zuku whatsoever)
On 3/10/16, Okechukwu via skunkworks <skunkworks@lists.my.co.ke> wrote: I have made noise at Zuku until now I am tired. Only thing left for me is to get an alternative service. I think they have oversold their capacity and squeezing as many of us as possible in their existing upstream pipe.
./Ok3ch
On Thu, Mar 10, 2016 at 11:45 AM, Michael Bullut via skunkworks < skunkworks@lists.my.co.ke> wrote:
Greetings Team,
How many of you have experienced greatly degraded speeds since Zuku carried out the upgrade of their respective Internet packages? Last night, I was clocking speeds of under 1 Mbps *(downsteam)* & I could barely catch up on my YouTube subscriptions. Anyone on this forum from Zuku that can address this matter?
Warm regards,
Michael Bullut.
---
*Cell:* *+254 723 393 114.**Skype Name:* *Michael Bullut.* *Twitter:* * @Kipsang <http://twitter.com/Kipsang/>* *Blog: http://www.kipsang.com/ <http://www.kipsang.com/>* *E-mail:* *main@kipsang.com <main@kipsang.com>*
*---*
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Steven, where do you live? Your location may have less users thus the better service On Mar 10, 2016 12:42 PM, "Steven Obbayi via skunkworks" < skunkworks@lists.my.co.ke> wrote:
Mine's been okay. No issues. My link has been consistently hitting and sustaining the advertised speeds. (Disclaimer: I've no affiliation to Zuku whatsoever)
On 3/10/16, Okechukwu via skunkworks <skunkworks@lists.my.co.ke> wrote:
I have made noise at Zuku until now I am tired. Only thing left for me is to get an alternative service. I think they have oversold their capacity and squeezing as many of us as possible in their existing upstream pipe.
./Ok3ch
On Thu, Mar 10, 2016 at 11:45 AM, Michael Bullut via skunkworks < skunkworks@lists.my.co.ke> wrote:
Greetings Team,
How many of you have experienced greatly degraded speeds since Zuku carried out the upgrade of their respective Internet packages? Last night, I was clocking speeds of under 1 Mbps *(downsteam)* & I could barely catch up on my YouTube subscriptions. Anyone on this forum from Zuku that can address this matter?
Warm regards,
Michael Bullut.
---
*Cell:* *+254 723 393 114.**Skype Name:* *Michael Bullut.* *Twitter:* * @Kipsang <http://twitter.com/Kipsang/>* *Blog: http://www.kipsang.com/ <http://www.kipsang.com/>* *E-mail:* *main@kipsang.com <main@kipsang.com>*
*---*
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Internet is fast becoming the new railway line or navigable river. People will start moving to areas served by fast, reliable, cheap Internet. New settlements could grow rapidly based on access to fibre. Interesting times these! Regards, -- Davis Waithaka On Thu, Mar 10, 2016 at 2:00 PM, Mwendwa Kivuva via skunkworks < skunkworks@lists.my.co.ke> wrote:
Steven, where do you live? Your location may have less users thus the better service On Mar 10, 2016 12:42 PM, "Steven Obbayi via skunkworks" < skunkworks@lists.my.co.ke> wrote:
Mine's been okay. No issues. My link has been consistently hitting and sustaining the advertised speeds. (Disclaimer: I've no affiliation to Zuku whatsoever)
On 3/10/16, Okechukwu via skunkworks <skunkworks@lists.my.co.ke> wrote:
I have made noise at Zuku until now I am tired. Only thing left for me is to get an alternative service. I think they have oversold their capacity and squeezing as many of us as possible in their existing upstream pipe.
./Ok3ch
On Thu, Mar 10, 2016 at 11:45 AM, Michael Bullut via skunkworks < skunkworks@lists.my.co.ke> wrote:
Greetings Team,
How many of you have experienced greatly degraded speeds since Zuku carried out the upgrade of their respective Internet packages? Last night, I was clocking speeds of under 1 Mbps *(downsteam)* & I could barely catch up on my YouTube subscriptions. Anyone on this forum from Zuku that can address this matter?
Warm regards,
Michael Bullut.
---
*Cell:* *+254 723 393 114.**Skype Name:* *Michael Bullut.* *Twitter:* * @Kipsang <http://twitter.com/Kipsang/>* *Blog: http://www.kipsang.com/ <http://www.kipsang.com/>* *E-mail:* *main@kipsang.com <main@kipsang.com>*
*---*
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With their HFC 'affordable' prices, many subscribers are up for grabs. 100:1 Contention ratio for a data capacity that should be 8:1 or lesser, leading to direct throttled connections. Steve, I believe you in a zuku zone with few users thus in a right contention ratio, like me. Bravo
On Mar 10, 2016, at 12:36 PM, Steven Obbayi via skunkworks <skunkworks@lists.my.co.ke> wrote:
Mine's been okay. No issues. My link has been consistently hitting and sustaining the advertised speeds. (Disclaimer: I've no affiliation to Zuku whatsoever)
On 3/10/16, Okechukwu via skunkworks <skunkworks@lists.my.co.ke> wrote: I have made noise at Zuku until now I am tired. Only thing left for me is to get an alternative service. I think they have oversold their capacity and squeezing as many of us as possible in their existing upstream pipe.
./Ok3ch
On Thu, Mar 10, 2016 at 11:45 AM, Michael Bullut via skunkworks < skunkworks@lists.my.co.ke> wrote:
Greetings Team,
How many of you have experienced greatly degraded speeds since Zuku carried out the upgrade of their respective Internet packages? Last night, I was clocking speeds of under 1 Mbps *(downsteam)* & I could barely catch up on my YouTube subscriptions. Anyone on this forum from Zuku that can address this matter?
Warm regards,
Michael Bullut.
---
*Cell:* *+254 723 393 114.**Skype Name:* *Michael Bullut.* *Twitter:* * @Kipsang <http://twitter.com/Kipsang/>* *Blog: http://www.kipsang.com/ <http://www.kipsang.com/>* *E-mail:* *main@kipsang.com <main@kipsang.com>*
*---*
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ZUKU keeps degrading your speeds based on the amount of data you have consumed in the billing month. Have a look at their acceptable use policy Regards, From: Michael Bullut via skunkworks [mailto:skunkworks@lists.my.co.ke] Sent: Thursday, March 10, 2016 11:46 AM To: Skunkworks Mailing List <skunkworks@lists.my.co.ke> Subject: [Skunkworks] Zuku Quality Of Service... Greetings Team, How many of you have experienced greatly degraded speeds since Zuku carried out the upgrade of their respective Internet packages? Last night, I was clocking speeds of under 1 Mbps (downsteam) & I could barely catch up on my YouTube subscriptions. Anyone on this forum from Zuku that can address this matter? Warm regards, Michael Bullut. --- Cell: +254 723 393 114. Skype Name: Michael Bullut. Twitter: @Kipsang <http://twitter.com/Kipsang/> Blog: http://www.kipsang.com/ E-mail: main@kipsang.com <mailto:main@kipsang.com> ---
This has nothing to do with acceptable usage policy, their service has just been shit from the beginning of the month ./Ok3ch On Thu, Mar 10, 2016 at 1:21 PM, Alex Watila via skunkworks < skunkworks@lists.my.co.ke> wrote:
ZUKU keeps degrading your speeds based on the amount of data you have consumed in the billing month.
Have a look at their acceptable use policy
Regards,
*From:* Michael Bullut via skunkworks [mailto:skunkworks@lists.my.co.ke] *Sent:* Thursday, March 10, 2016 11:46 AM *To:* Skunkworks Mailing List <skunkworks@lists.my.co.ke> *Subject:* [Skunkworks] Zuku Quality Of Service...
Greetings Team,
How many of you have experienced greatly degraded speeds since Zuku carried out the upgrade of their respective Internet packages? Last night, I was clocking speeds of under 1 Mbps *(downsteam)* & I could barely catch up on my YouTube subscriptions. Anyone on this forum from Zuku that can address this matter?
Warm regards,
Michael Bullut.
---
*Cell:* *+254 723 393 114.**Skype Name:* *Michael Bullut.*
*Twitter: **@Kipsang <http://twitter.com/Kipsang/>*
*Blog: **http://www.kipsang.com/ <http://www.kipsang.com/>*
*E-mail:* *main@kipsang.com <main@kipsang.com>*
*---*
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Same here. Crap service all month long. Regards, John K. On 10 March 2016 at 02:27, Okechukwu via skunkworks < skunkworks@lists.my.co.ke> wrote:
This has nothing to do with acceptable usage policy, their service has just been shit from the beginning of the month
./Ok3ch
On Thu, Mar 10, 2016 at 1:21 PM, Alex Watila via skunkworks < skunkworks@lists.my.co.ke> wrote:
ZUKU keeps degrading your speeds based on the amount of data you have consumed in the billing month.
Have a look at their acceptable use policy
Regards,
*From:* Michael Bullut via skunkworks [mailto:skunkworks@lists.my.co.ke] *Sent:* Thursday, March 10, 2016 11:46 AM *To:* Skunkworks Mailing List <skunkworks@lists.my.co.ke> *Subject:* [Skunkworks] Zuku Quality Of Service...
Greetings Team,
How many of you have experienced greatly degraded speeds since Zuku carried out the upgrade of their respective Internet packages? Last night, I was clocking speeds of under 1 Mbps *(downsteam)* & I could barely catch up on my YouTube subscriptions. Anyone on this forum from Zuku that can address this matter?
Warm regards,
Michael Bullut.
---
*Cell:* *+254 723 393 114.**Skype Name:* *Michael Bullut.*
*Twitter: **@Kipsang <http://twitter.com/Kipsang/>*
*Blog: **http://www.kipsang.com/ <http://www.kipsang.com/>*
*E-mail:* *main@kipsang.com <main@kipsang.com>*
*---*
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Greetings All & Whoever is Listening at Zuku - The service has totally degraded and too inconsistent. Yet we now pay more! Something is wrong. Ogori ________________________________ From: Michael Bullut via skunkworks <skunkworks@lists.my.co.ke> Sent: Thursday, March 10, 2016 11:45 AM To: Skunkworks Mailing List Subject: [Skunkworks] Zuku Quality Of Service... Greetings Team, How many of you have experienced greatly degraded speeds since Zuku carried out the upgrade of their respective Internet packages? Last night, I was clocking speeds of under 1 Mbps (downsteam) & I could barely catch up on my YouTube subscriptions. Anyone on this forum from Zuku that can address this matter? Warm regards, Michael Bullut. --- Cell: +254 723 393 114. Skype Name: Michael Bullut. Twitter: @Kipsang<http://twitter.com/Kipsang/> Blog: http://www.kipsang.com/ E-mail: main@kipsang.com<mailto:main@kipsang.com> ---
Hello, The service is really poor of late. Lots of timeouts and sometimes simply no connection to the Internet even if you can do the Zuku speedtest. The problem is when you talk to Zuku support as long as you are able to do the speedtest and get a reasonable speed then they assume the problem is on your end. Regards, Andrew On Mar 11, 2016 08:25, "Noah Ogori via skunkworks" < skunkworks@lists.my.co.ke> wrote:
Greetings All & Whoever is Listening at Zuku - The service has totally degraded and too inconsistent. Yet we now pay more! Something is wrong.
Ogori
------------------------------ *From:* Michael Bullut via skunkworks <skunkworks@lists.my.co.ke> *Sent:* Thursday, March 10, 2016 11:45 AM *To:* Skunkworks Mailing List *Subject:* [Skunkworks] Zuku Quality Of Service...
Greetings Team,
How many of you have experienced greatly degraded speeds since Zuku carried out the upgrade of their respective Internet packages? Last night, I was clocking speeds of under 1 Mbps *(downsteam)* & I could barely catch up on my YouTube subscriptions. Anyone on this forum from Zuku that can address this matter?
Warm regards,
Michael Bullut.
---
*Cell:* *+254 723 393 114. **Skype Name:* *Michael Bullut.* *Twitter:* * @Kipsang <http://twitter.com/Kipsang/> * *Blog: http://www.kipsang.com/ <http://www.kipsang.com/>* *E-mail:* *main@kipsang.com <main@kipsang.com>*
*---*
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Yep, this is so annoying! I once lectured some support guy telling me how internet connections work. I simply told him I can come and teach them how to configure a proper network! ./Ok3ch Sent from my iPad
On Mar 11, 2016, at 09:29, Andrew Wafula via skunkworks <skunkworks@lists.my.co.ke> wrote:
Hello, The service is really poor of late. Lots of timeouts and sometimes simply no connection to the Internet even if you can do the Zuku speedtest. The problem is when you talk to Zuku support as long as you are able to do the speedtest and get a reasonable speed then they assume the problem is on your end.
Regards, Andrew
On Mar 11, 2016 08:25, "Noah Ogori via skunkworks" <skunkworks@lists.my.co.ke> wrote: Greetings All & Whoever is Listening at Zuku - The service has totally degraded and too inconsistent. Yet we now pay more! Something is wrong.
Ogori
From: Michael Bullut via skunkworks <skunkworks@lists.my.co.ke> Sent: Thursday, March 10, 2016 11:45 AM To: Skunkworks Mailing List Subject: [Skunkworks] Zuku Quality Of Service...
Greetings Team,
How many of you have experienced greatly degraded speeds since Zuku carried out the upgrade of their respective Internet packages? Last night, I was clocking speeds of under 1 Mbps (downsteam) & I could barely catch up on my YouTube subscriptions. Anyone on this forum from Zuku that can address this matter?
Warm regards,
Michael Bullut.
---
Cell: +254 723 393 114. Skype Name: Michael Bullut. Twitter: @Kipsang Blog: http://www.kipsang.com/ E-mail: main@kipsang.com
---
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And I thought I was the only one suffering in pain. Their speeds have degraded significantly. And the fact that they now charge me more for extra Mbps-that I don't need- only for a 360p youtube video to buffer is adding more salt to injury. On 11 March 2016 at 11:48, Okechukwu via skunkworks < skunkworks@lists.my.co.ke> wrote:
Yep, this is so annoying! I once lectured some support guy telling me how internet connections work. I simply told him I can come and teach them how to configure a proper network!
./Ok3ch
Sent from my iPad
On Mar 11, 2016, at 09:29, Andrew Wafula via skunkworks < skunkworks@lists.my.co.ke> wrote:
Hello, The service is really poor of late. Lots of timeouts and sometimes simply no connection to the Internet even if you can do the Zuku speedtest. The problem is when you talk to Zuku support as long as you are able to do the speedtest and get a reasonable speed then they assume the problem is on your end.
Regards, Andrew On Mar 11, 2016 08:25, "Noah Ogori via skunkworks" < skunkworks@lists.my.co.ke> wrote:
Greetings All & Whoever is Listening at Zuku - The service has totally degraded and too inconsistent. Yet we now pay more! Something is wrong.
Ogori
------------------------------ *From:* Michael Bullut via skunkworks <skunkworks@lists.my.co.ke> *Sent:* Thursday, March 10, 2016 11:45 AM *To:* Skunkworks Mailing List *Subject:* [Skunkworks] Zuku Quality Of Service...
Greetings Team,
How many of you have experienced greatly degraded speeds since Zuku carried out the upgrade of their respective Internet packages? Last night, I was clocking speeds of under 1 Mbps *(downsteam)* & I could barely catch up on my YouTube subscriptions. Anyone on this forum from Zuku that can address this matter?
Warm regards,
Michael Bullut.
---
*Cell:* *+254 723 393 114. **Skype Name:* *Michael Bullut.* *Twitter:* * @Kipsang <http://twitter.com/Kipsang/> * *Blog: http://www.kipsang.com/ <http://www.kipsang.com/>* *E-mail:* *main@kipsang.com <main@kipsang.com>*
*---*
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-- Be the change you want to see in the world.
I simply disconnected and started tethering on my Orange line. One Support guy told me they have no control over what is outside Zuku ie upstream of Zuku when I rubbished their SpeedTest. I nearly slammed my phone on the floor. On Fri, Mar 11, 2016 at 2:14 PM, Tony Waichungo via skunkworks < skunkworks@lists.my.co.ke> wrote:
And I thought I was the only one suffering in pain. Their speeds have degraded significantly. And the fact that they now charge me more for extra Mbps-that I don't need- only for a 360p youtube video to buffer is adding more salt to injury.
On 11 March 2016 at 11:48, Okechukwu via skunkworks < skunkworks@lists.my.co.ke> wrote:
Yep, this is so annoying! I once lectured some support guy telling me how internet connections work. I simply told him I can come and teach them how to configure a proper network!
./Ok3ch
Sent from my iPad
On Mar 11, 2016, at 09:29, Andrew Wafula via skunkworks < skunkworks@lists.my.co.ke> wrote:
Hello, The service is really poor of late. Lots of timeouts and sometimes simply no connection to the Internet even if you can do the Zuku speedtest. The problem is when you talk to Zuku support as long as you are able to do the speedtest and get a reasonable speed then they assume the problem is on your end.
Regards, Andrew On Mar 11, 2016 08:25, "Noah Ogori via skunkworks" < skunkworks@lists.my.co.ke> wrote:
Greetings All & Whoever is Listening at Zuku - The service has totally degraded and too inconsistent. Yet we now pay more! Something is wrong.
Ogori
------------------------------ *From:* Michael Bullut via skunkworks <skunkworks@lists.my.co.ke> *Sent:* Thursday, March 10, 2016 11:45 AM *To:* Skunkworks Mailing List *Subject:* [Skunkworks] Zuku Quality Of Service...
Greetings Team,
How many of you have experienced greatly degraded speeds since Zuku carried out the upgrade of their respective Internet packages? Last night, I was clocking speeds of under 1 Mbps *(downsteam)* & I could barely catch up on my YouTube subscriptions. Anyone on this forum from Zuku that can address this matter?
Warm regards,
Michael Bullut.
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*Cell:* *+254 723 393 114. **Skype Name:* *Michael Bullut.* *Twitter:* * @Kipsang <http://twitter.com/Kipsang/> * *Blog: http://www.kipsang.com/ <http://www.kipsang.com/>* *E-mail:* *main@kipsang.com <main@kipsang.com>*
*---*
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participants (13)
-
Alex Watila -
Andrew Wafula -
Davis Waithaka -
John K. -
Maisiba Bravo -
Michael Bullut -
Mwendwa Kivuva -
Noah Ogori -
Okechukwu -
Peter Mugoh -
Samuel Wachira -
Steven Obbayi -
Tony Waichungo