Zuku Home Internet...
Greetings Listers, Anybody else on Zuku Home Internet experiencing erratic performance on their links? Mine has been hit with a bad case of packet losses: *C:\Documents and Settings\Kipsang>ping 8.8.8.8 -n 100Pinging 8.8.8.8 with 32 bytes of data:Reply from 8.8.8.8 <http://8.8.8.8>: bytes=32 time=352ms TTL=47Reply from 8.8.8.8 <http://8.8.8.8>: bytes=32 time=383ms TTL=47 Reply from 8.8.8.8 <http://8.8.8.8>: bytes=32 time=367ms TTL=47Reply from 8.8.8.8 <http://8.8.8.8>: bytes=32 time=287ms TTL=47Request timed out.Request timed out.Request timed out. Reply from 8.8.8.8 <http://8.8.8.8>: bytes=32 time=382ms TTL=47Reply from 8.8.8.8 <http://8.8.8.8>: bytes=32 time=377ms TTL=47Request timed out.Request timed out.Reply from 8.8.8.8 <http://8.8.8.8>: bytes=32 time=316ms TTL=47 Reply from 8.8.8.8 <http://8.8.8.8>: bytes=32 time=298ms TTL=47Reply from 8.8.8.8 <http://8.8.8.8>: bytes=32 time=301ms TTL=47Request timed out.Request timed out.Request timed out. Reply from 8.8.8.8 <http://8.8.8.8>: bytes=32 time=290ms TTL=47Request timed out.Reply from 8.8.8.8 <http://8.8.8.8>: bytes=32 time=316ms TTL=47Reply from 8.8.8.8 <http://8.8.8.8>: bytes=32 time=288ms TTL=47 Reply from 8.8.8.8 <http://8.8.8.8>: bytes=32 time=294ms TTL=47Reply from 8.8.8.8 <http://8.8.8.8>: bytes=32 time=401ms TTL=47Request timed out.Reply from 8.8.8.8 <http://8.8.8.8>: bytes=32 time=294ms TTL=47 Reply from 8.8.8.8 <http://8.8.8.8>: bytes=32 time=298ms TTL=47Ping statistics for 8.8.8.8 <http://8.8.8.8>: Packets: Sent = 100, Received = 50, Lost = 50 (50% loss), Approximate round trip times in milli-seconds: Minimum = 284ms, Maximum = 401ms, Average = 314msC:\Documents and Settings\Kipsang>* Warm regards, Michael Bullut. --- *Cell:* *+254 723 393 114.**Skype Name:* *Michael Bullut.* *Twitter:* * @Kipsang <http://twitter.com/Kipsang/> * *Blog: http://www.kipsang.com/ <http://www.kipsang.com/>* *E-mail:* *main@kipsang.com <main@kipsang.com>* *---*
I had 80%+ packet loss yesterday. On Mar 27, 2014 7:23 PM, "Michael Bullut" <main@kipsang.com> wrote:
Greetings Listers,
Anybody else on Zuku Home Internet experiencing erratic performance on their links? Mine has been hit with a bad case of packet losses:
*C:\Documents and Settings\Kipsang>ping 8.8.8.8 -n 100Pinging 8.8.8.8 with 32 bytes of data:Reply from 8.8.8.8 <http://8.8.8.8>: bytes=32 time=352ms TTL=47Reply from 8.8.8.8 <http://8.8.8.8>: bytes=32 time=383ms TTL=47 Reply from 8.8.8.8 <http://8.8.8.8>: bytes=32 time=367ms TTL=47Reply from 8.8.8.8 <http://8.8.8.8>: bytes=32 time=287ms TTL=47Request timed out.Request timed out.Request timed out. Reply from 8.8.8.8 <http://8.8.8.8>: bytes=32 time=382ms TTL=47Reply from 8.8.8.8 <http://8.8.8.8>: bytes=32 time=377ms TTL=47Request timed out.Request timed out.Reply from 8.8.8.8 <http://8.8.8.8>: bytes=32 time=316ms TTL=47 Reply from 8.8.8.8 <http://8.8.8.8>: bytes=32 time=298ms TTL=47Reply from 8.8.8.8 <http://8.8.8.8>: bytes=32 time=301ms TTL=47Request timed out.Request timed out.Request timed out. Reply from 8.8.8.8 <http://8.8.8.8>: bytes=32 time=290ms TTL=47Request timed out.Reply from 8.8.8.8 <http://8.8.8.8>: bytes=32 time=316ms TTL=47Reply from 8.8.8.8 <http://8.8.8.8>: bytes=32 time=288ms TTL=47 Reply from 8.8.8.8 <http://8.8.8.8>: bytes=32 time=294ms TTL=47Reply from 8.8.8.8 <http://8.8.8.8>: bytes=32 time=401ms TTL=47Request timed out.Reply from 8.8.8.8 <http://8.8.8.8>: bytes=32 time=294ms TTL=47 Reply from 8.8.8.8 <http://8.8.8.8>: bytes=32 time=298ms TTL=47Ping statistics for 8.8.8.8 <http://8.8.8.8>: Packets: Sent = 100, Received = 50, Lost = 50 (50% loss), Approximate round trip times in milli-seconds: Minimum = 284ms, Maximum = 401ms, Average = 314msC:\Documents and Settings\Kipsang>* Warm regards,
Michael Bullut.
---
*Cell:* *+254 723 393 114.**Skype Name:* *Michael Bullut.* *Twitter:* * @Kipsang <http://twitter.com/Kipsang/> * *Blog: http://www.kipsang.com/ <http://www.kipsang.com/>* *E-mail:* *main@kipsang.com <main@kipsang.com>*
*---*
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I had serious packet loss and degraded services. I decided to call up their customer care and they decided to insult my intelligence by saying it's slow coz I may have added more devices or users to my network! On 27 Mar 2014 19:23, "Michael Bullut" <main@kipsang.com> wrote:
Greetings Listers,
Anybody else on Zuku Home Internet experiencing erratic performance on their links? Mine has been hit with a bad case of packet losses:
*C:\Documents and Settings\Kipsang>ping 8.8.8.8 -n 100Pinging 8.8.8.8 with 32 bytes of data:Reply from 8.8.8.8 <http://8.8.8.8>: bytes=32 time=352ms TTL=47Reply from 8.8.8.8 <http://8.8.8.8>: bytes=32 time=383ms TTL=47 Reply from 8.8.8.8 <http://8.8.8.8>: bytes=32 time=367ms TTL=47Reply from 8.8.8.8 <http://8.8.8.8>: bytes=32 time=287ms TTL=47Request timed out.Request timed out.Request timed out. Reply from 8.8.8.8 <http://8.8.8.8>: bytes=32 time=382ms TTL=47Reply from 8.8.8.8 <http://8.8.8.8>: bytes=32 time=377ms TTL=47Request timed out.Request timed out.Reply from 8.8.8.8 <http://8.8.8.8>: bytes=32 time=316ms TTL=47 Reply from 8.8.8.8 <http://8.8.8.8>: bytes=32 time=298ms TTL=47Reply from 8.8.8.8 <http://8.8.8.8>: bytes=32 time=301ms TTL=47Request timed out.Request timed out.Request timed out. Reply from 8.8.8.8 <http://8.8.8.8>: bytes=32 time=290ms TTL=47Request timed out.Reply from 8.8.8.8 <http://8.8.8.8>: bytes=32 time=316ms TTL=47Reply from 8.8.8.8 <http://8.8.8.8>: bytes=32 time=288ms TTL=47 Reply from 8.8.8.8 <http://8.8.8.8>: bytes=32 time=294ms TTL=47Reply from 8.8.8.8 <http://8.8.8.8>: bytes=32 time=401ms TTL=47Request timed out.Reply from 8.8.8.8 <http://8.8.8.8>: bytes=32 time=294ms TTL=47 Reply from 8.8.8.8 <http://8.8.8.8>: bytes=32 time=298ms TTL=47Ping statistics for 8.8.8.8 <http://8.8.8.8>: Packets: Sent = 100, Received = 50, Lost = 50 (50% loss), Approximate round trip times in milli-seconds: Minimum = 284ms, Maximum = 401ms, Average = 314msC:\Documents and Settings\Kipsang>* Warm regards,
Michael Bullut.
---
*Cell:* *+254 723 393 114.**Skype Name:* *Michael Bullut.* *Twitter:* * @Kipsang <http://twitter.com/Kipsang/> * *Blog: http://www.kipsang.com/ <http://www.kipsang.com/>* *E-mail:* *main@kipsang.com <main@kipsang.com>*
*---*
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For the last seven days, I have complained, sent proof of data loss, complained some more. The data loss is so bad I can not maintain SSH connections. sigh. David. On Thu, Mar 27, 2014 at 10:08 PM, Bwana Lawi <mail2lawi@gmail.com> wrote:
So it's not just me. After complaining, with the ping results as proof of packet losses, I was told to clear my browsing cache.
It was good while it lasted though.
Sent using CloudMagic<https://cloudmagic.com/k/d/mailapp?ct=pa&cv=1.0.19.4&pv=4.2.2> <https://cloudmagic.com/k/d/mailapp?ct=pa&cv=1.0.19.4&pv=4.2.2>
On Thu, Mar 27, 2014 at 8:21 PM, Moses M.G <mouzmuyer@gmail.com> wrote:
I had serious packet loss and degraded services. I decided to call up their customer care and they decided to insult my intelligence by saying it's slow coz I may have added more devices or users to my network! On 27 Mar 2014 19:23, "Michael Bullut" <main@kipsang.com> wrote:
Greetings Listers,
Anybody else on Zuku Home Internet experiencing erratic performance on their links? Mine has been hit with a bad case of packet losses:
*C:\Documents and Settings\Kipsang>ping 8.8.8.8 -n 100Pinging 8.8.8.8 with 32 bytes of data:Reply from 8.8.8.8 <http://8.8.8.8>: bytes=32 time=352ms TTL=47Reply from 8.8.8.8 <http://8.8.8.8>: bytes=32 time=383ms TTL=47 Reply from 8.8.8.8 <http://8.8.8.8>: bytes=32 time=367ms TTL=47Reply from 8.8.8.8 <http://8.8.8.8>: bytes=32 time=287ms TTL=47Request timed out.Request timed out. Request timed out. Reply from 8.8.8.8 <http://8.8.8.8>: bytes=32 time=382ms TTL=47Reply from 8.8.8.8 <http://8.8.8.8>: bytes=32 time=377ms TTL=47Request timed out.Request timed out. Reply from 8.8.8.8 <http://8.8.8.8>: bytes=32 time=316ms TTL=47 Reply from 8.8.8.8 <http://8.8.8.8>: bytes=32 time=298ms TTL=47Reply from 8.8.8.8 <http://8.8.8.8>: bytes=32 time=301ms TTL=47Request timed out.Request timed out. Request timed out. Reply from 8.8.8.8 <http://8.8.8.8>: bytes=32 time=290ms TTL=47Request timed out.Reply from 8.8.8.8 <http://8.8.8.8>: bytes=32 time=316ms TTL=47Reply from 8.8.8.8 <http://8.8.8.8>: bytes=32 time=288ms TTL=47 Reply from 8.8.8.8 <http://8.8.8.8>: bytes=32 time=294ms TTL=47Reply from 8.8.8.8 <http://8.8.8.8>: bytes=32 time=401ms TTL=47Request timed out.Reply from 8.8.8.8 <http://8.8.8.8>: bytes=32 time=294ms TTL=47 Reply from 8.8.8.8 <http://8.8.8.8>: bytes=32 time=298ms TTL=47Ping statistics for 8.8.8.8 <http://8.8.8.8>: Packets: Sent = 100, Received = 50, Lost = 50 (50% loss), Approximate round trip times in milli-seconds: Minimum = 284ms, Maximum = 401ms, Average = 314msC:\Documents and Settings\Kipsang>* Warm regards,
Michael Bullut.
---
*Cell:* *+254 723 393 114 <%2B254%20723%20393%20114>.**Skype Name:* *Michael Bullut.* *Twitter:* * @Kipsang <http://twitter.com/Kipsang/> * *Blog: http://www.kipsang.com/ <http://www.kipsang.com/>* *E-mail:* *main@kipsang.com <main@kipsang.com>*
*---*
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they have an acceptable use policy that allows them to slow you link in the case of excess usage On Thursday, March 27, 2014 10:40 PM, David Njuguna <dnjuguna@gmail.com> wrote: For the last seven days, I have complained, sent proof of data loss, complained some more. The data loss is so bad I can not maintain SSH connections. sigh. David. On Thu, Mar 27, 2014 at 10:08 PM, Bwana Lawi <mail2lawi@gmail.com> wrote: So it's not just me. After complaining, with the ping results as proof of packet losses, I was told to clear my browsing cache.
It was good while it lasted though.
Sent using CloudMagic
On Thu, Mar 27, 2014 at 8:21 PM, Moses M.G <mouzmuyer@gmail.com> wrote:
I had serious packet loss and degraded services. I decided to call up their customer care and they decided to insult my intelligence by saying it's slow coz I may have added more devices or users to my network!
On 27 Mar 2014 19:23, "Michael Bullut" <main@kipsang.com> wrote:
Greetings Listers,
Anybody else on Zuku Home Internet experiencing erratic performance on their links? Mine has been hit with a bad case of packet losses:
C:\Documents and Settings\Kipsang>ping 8.8.8.8 -n 100
Pinging 8.8.8.8 with 32 bytes of data:
Reply from 8.8.8.8: bytes=32 time=352ms TTL=47 Reply from 8.8.8.8: bytes=32 time=383ms TTL=47 Reply from 8.8.8.8: bytes=32 time=367ms TTL=47 Reply from 8.8.8.8: bytes=32 time=287ms TTL=47 Request timed out. Request timed out. Request timed out. Reply from 8.8.8.8: bytes=32 time=382ms TTL=47 Reply from 8.8.8.8: bytes=32 time=377ms TTL=47 Request timed out. Request timed out. Reply from 8.8.8.8: bytes=32 time=316ms TTL=47 Reply from 8.8.8.8: bytes=32 time=298ms TTL=47 Reply from 8.8.8.8: bytes=32 time=301ms TTL=47 Request timed out. Request timed out. Request timed out. Reply from 8.8.8.8: bytes=32 time=290ms TTL=47 Request timed out. Reply from 8.8.8.8: bytes=32 time=316ms TTL=47 Reply from 8.8.8.8: bytes=32 time=288ms TTL=47 Reply from 8.8.8.8: bytes=32 time=294ms TTL=47 Reply from 8.8.8.8: bytes=32 time=401ms TTL=47 Request timed out. Reply from 8.8.8.8: bytes=32 time=294ms TTL=47 Reply from 8.8.8.8: bytes=32 time=298ms TTL=47
Ping statistics for 8.8.8.8: Packets: Sent = 100, Received = 50, Lost = 50 (50% loss), Approximate round trip times in milli-seconds: Minimum = 284ms, Maximum = 401ms, Average = 314ms
C:\Documents and Settings\Kipsang>
Warm regards,
Michael Bullut.
---
Cell: +254 723 393 114. Skype Name: Michael Bullut.
Twitter:@Kipsang
Blog: http://www.kipsang.com/ E-mail: main@kipsang.com
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I doubt whether most customers have excessively used their links... Perhaps this may point to a core network problem? Sent on the run, Please excuse errors & omissions. On Mar 28, 2014 6:12 AM, "Watila Alex" <awatila@yahoo.co.uk> wrote:
they have an acceptable use policy that allows them to slow you link in the case of excess usage
On Thursday, March 27, 2014 10:40 PM, David Njuguna <dnjuguna@gmail.com> wrote: For the last seven days, I have complained, sent proof of data loss, complained some more. The data loss is so bad I can not maintain SSH connections.
sigh. David.
On Thu, Mar 27, 2014 at 10:08 PM, Bwana Lawi <mail2lawi@gmail.com> wrote:
So it's not just me. After complaining, with the ping results as proof of packet losses, I was told to clear my browsing cache. It was good while it lasted though. Sent using CloudMagic<https://cloudmagic.com/k/d/mailapp?ct=pa&cv=1.0.19.4&pv=4.2.2> <https://cloudmagic.com/k/d/mailapp?ct=pa&cv=1.0.19.4&pv=4.2.2>
On Thu, Mar 27, 2014 at 8:21 PM, Moses M.G <mouzmuyer@gmail.com> wrote:
I had serious packet loss and degraded services. I decided to call up their customer care and they decided to insult my intelligence by saying it's slow coz I may have added more devices or users to my network! On 27 Mar 2014 19:23, "Michael Bullut" <main@kipsang.com> wrote:
Greetings Listers,
Anybody else on Zuku Home Internet experiencing erratic performance on their links? Mine has been hit with a bad case of packet losses:
*C:\Documents and Settings\Kipsang>ping 8.8.8.8 -n 100Pinging 8.8.8.8 with 32 bytes of data:Reply from 8.8.8.8 <http://8.8.8.8/>: bytes=32 time=352ms TTL=47Reply from 8.8.8.8 <http://8.8.8.8/>: bytes=32 time=383ms TTL=47 Reply from 8.8.8.8 <http://8.8.8.8/>: bytes=32 time=367ms TTL=47Reply from 8.8.8.8 <http://8.8.8.8/>: bytes=32 time=287ms TTL=47Request timed out.Request timed out. Request timed out. Reply from 8.8.8.8 <http://8.8.8.8/>: bytes=32 time=382ms TTL=47Reply from 8.8.8.8 <http://8.8.8.8/>: bytes=32 time=377ms TTL=47Request timed out.Request timed out. Reply from 8.8.8.8 <http://8.8.8.8/>: bytes=32 time=316ms TTL=47 Reply from 8.8.8.8 <http://8.8.8.8/>: bytes=32 time=298ms TTL=47Reply from 8.8.8.8 <http://8.8.8.8/>: bytes=32 time=301ms TTL=47Request timed out.Request timed out. Request timed out. Reply from 8.8.8.8 <http://8.8.8.8/>: bytes=32 time=290ms TTL=47Request timed out.Reply from 8.8.8.8 <http://8.8.8.8/>: bytes=32 time=316ms TTL=47Reply from 8.8.8.8 <http://8.8.8.8/>: bytes=32 time=288ms TTL=47 Reply from 8.8.8.8 <http://8.8.8.8/>: bytes=32 time=294ms TTL=47Reply from 8.8.8.8 <http://8.8.8.8/>: bytes=32 time=401ms TTL=47Request timed out.Reply from 8.8.8.8 <http://8.8.8.8/>: bytes=32 time=294ms TTL=47 Reply from 8.8.8.8 <http://8.8.8.8/>: bytes=32 time=298ms TTL=47Ping statistics for 8.8.8.8 <http://8.8.8.8/>: Packets: Sent = 100, Received = 50, Lost = 50 (50% loss), Approximate round trip times in milli-seconds: Minimum = 284ms, Maximum = 401ms, Average = 314msC:\Documents and Settings\Kipsang>* Warm regards,
Michael Bullut.
---
*Cell:* *+254 723 393 114.**Skype Name:* *Michael Bullut.* *Twitter:* * @Kipsang <http://twitter.com/Kipsang/> * *Blog: http://www.kipsang.com/ <http://www.kipsang.com/>* *E-mail:* *main@kipsang.com <main@kipsang.com>*
*---*
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Also experiencing the same erratic connection on Zuku On Fri, Mar 28, 2014 at 9:17 AM, Michael Bullut <main@kipsang.com> wrote:
I doubt whether most customers have excessively used their links... Perhaps this may point to a core network problem?
Sent on the run, Please excuse errors & omissions. On Mar 28, 2014 6:12 AM, "Watila Alex" <awatila@yahoo.co.uk> wrote:
they have an acceptable use policy that allows them to slow you link in the case of excess usage
On Thursday, March 27, 2014 10:40 PM, David Njuguna <dnjuguna@gmail.com> wrote: For the last seven days, I have complained, sent proof of data loss, complained some more. The data loss is so bad I can not maintain SSH connections.
sigh. David.
On Thu, Mar 27, 2014 at 10:08 PM, Bwana Lawi <mail2lawi@gmail.com> wrote:
So it's not just me. After complaining, with the ping results as proof of packet losses, I was told to clear my browsing cache. It was good while it lasted though. Sent using CloudMagic<https://cloudmagic.com/k/d/mailapp?ct=pa&cv=1.0.19.4&pv=4.2.2> <https://cloudmagic.com/k/d/mailapp?ct=pa&cv=1.0.19.4&pv=4.2.2>
On Thu, Mar 27, 2014 at 8:21 PM, Moses M.G <mouzmuyer@gmail.com> wrote:
I had serious packet loss and degraded services. I decided to call up their customer care and they decided to insult my intelligence by saying it's slow coz I may have added more devices or users to my network! On 27 Mar 2014 19:23, "Michael Bullut" <main@kipsang.com> wrote:
Greetings Listers,
Anybody else on Zuku Home Internet experiencing erratic performance on their links? Mine has been hit with a bad case of packet losses:
*C:\Documents and Settings\Kipsang>ping 8.8.8.8 -n 100Pinging 8.8.8.8 with 32 bytes of data:Reply from 8.8.8.8 <http://8.8.8.8/>: bytes=32 time=352ms TTL=47 Reply from 8.8.8.8 <http://8.8.8.8/>: bytes=32 time=383ms TTL=47 Reply from 8.8.8.8 <http://8.8.8.8/>: bytes=32 time=367ms TTL=47Reply from 8.8.8.8 <http://8.8.8.8/>: bytes=32 time=287ms TTL=47 Request timed out.Request timed out. Request timed out. Reply from 8.8.8.8 <http://8.8.8.8/>: bytes=32 time=382ms TTL=47Reply from 8.8.8.8 <http://8.8.8.8/>: bytes=32 time=377ms TTL=47 Request timed out.Request timed out. Reply from 8.8.8.8 <http://8.8.8.8/>: bytes=32 time=316ms TTL=47 Reply from 8.8.8.8 <http://8.8.8.8/>: bytes=32 time=298ms TTL=47Reply from 8.8.8.8 <http://8.8.8.8/>: bytes=32 time=301ms TTL=47 Request timed out.Request timed out. Request timed out. Reply from 8.8.8.8 <http://8.8.8.8/>: bytes=32 time=290ms TTL=47Request timed out.Reply from 8.8.8.8 <http://8.8.8.8/>: bytes=32 time=316ms TTL=47 Reply from 8.8.8.8 <http://8.8.8.8/>: bytes=32 time=288ms TTL=47 Reply from 8.8.8.8 <http://8.8.8.8/>: bytes=32 time=294ms TTL=47Reply from 8.8.8.8 <http://8.8.8.8/>: bytes=32 time=401ms TTL=47 Request timed out.Reply from 8.8.8.8 <http://8.8.8.8/>: bytes=32 time=294ms TTL=47 Reply from 8.8.8.8 <http://8.8.8.8/>: bytes=32 time=298ms TTL=47Ping statistics for 8.8.8.8 <http://8.8.8.8/>: Packets: Sent = 100, Received = 50, Lost = 50 (50% loss), Approximate round trip times in milli-seconds: Minimum = 284ms, Maximum = 401ms, Average = 314msC:\Documents and Settings\Kipsang> * Warm regards,
Michael Bullut.
---
*Cell:* *+254 723 393 114.**Skype Name:* *Michael Bullut.* *Twitter:* * @Kipsang <http://twitter.com/Kipsang/> * *Blog: http://www.kipsang.com/ <http://www.kipsang.com/>* *E-mail:* *main@kipsang.com <main@kipsang.com>*
*---*
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@Watila, Zuku has not 'slowed my link'. The speeds are fine. It is the data loss that is causing me grief. David On Fri, Mar 28, 2014 at 9:47 AM, Obi wan riobani <rriobs@gmail.com> wrote:
Also experiencing the same erratic connection on Zuku
On Fri, Mar 28, 2014 at 9:17 AM, Michael Bullut <main@kipsang.com> wrote:
I doubt whether most customers have excessively used their links... Perhaps this may point to a core network problem?
Sent on the run, Please excuse errors & omissions. On Mar 28, 2014 6:12 AM, "Watila Alex" <awatila@yahoo.co.uk> wrote:
they have an acceptable use policy that allows them to slow you link in the case of excess usage
On Thursday, March 27, 2014 10:40 PM, David Njuguna < dnjuguna@gmail.com> wrote: For the last seven days, I have complained, sent proof of data loss, complained some more. The data loss is so bad I can not maintain SSH connections.
sigh. David.
On Thu, Mar 27, 2014 at 10:08 PM, Bwana Lawi <mail2lawi@gmail.com>wrote:
So it's not just me. After complaining, with the ping results as proof of packet losses, I was told to clear my browsing cache. It was good while it lasted though. Sent using CloudMagic<https://cloudmagic.com/k/d/mailapp?ct=pa&cv=1.0.19.4&pv=4.2.2> <https://cloudmagic.com/k/d/mailapp?ct=pa&cv=1.0.19.4&pv=4.2.2>
On Thu, Mar 27, 2014 at 8:21 PM, Moses M.G <mouzmuyer@gmail.com> wrote:
I had serious packet loss and degraded services. I decided to call up their customer care and they decided to insult my intelligence by saying it's slow coz I may have added more devices or users to my network! On 27 Mar 2014 19:23, "Michael Bullut" <main@kipsang.com> wrote:
Greetings Listers,
Anybody else on Zuku Home Internet experiencing erratic performance on their links? Mine has been hit with a bad case of packet losses:
*C:\Documents and Settings\Kipsang>ping 8.8.8.8 -n 100Pinging 8.8.8.8 with 32 bytes of data:Reply from 8.8.8.8 <http://8.8.8.8/>: bytes=32 time=352ms TTL=47 Reply from 8.8.8.8 <http://8.8.8.8/>: bytes=32 time=383ms TTL=47 Reply from 8.8.8.8 <http://8.8.8.8/>: bytes=32 time=367ms TTL=47Reply from 8.8.8.8 <http://8.8.8.8/>: bytes=32 time=287ms TTL=47 Request timed out.Request timed out. Request timed out. Reply from 8.8.8.8 <http://8.8.8.8/>: bytes=32 time=382ms TTL=47Reply from 8.8.8.8 <http://8.8.8.8/>: bytes=32 time=377ms TTL=47 Request timed out.Request timed out. Reply from 8.8.8.8 <http://8.8.8.8/>: bytes=32 time=316ms TTL=47 Reply from 8.8.8.8 <http://8.8.8.8/>: bytes=32 time=298ms TTL=47Reply from 8.8.8.8 <http://8.8.8.8/>: bytes=32 time=301ms TTL=47 Request timed out.Request timed out. Request timed out. Reply from 8.8.8.8 <http://8.8.8.8/>: bytes=32 time=290ms TTL=47Request timed out.Reply from 8.8.8.8 <http://8.8.8.8/>: bytes=32 time=316ms TTL=47 Reply from 8.8.8.8 <http://8.8.8.8/>: bytes=32 time=288ms TTL=47 Reply from 8.8.8.8 <http://8.8.8.8/>: bytes=32 time=294ms TTL=47Reply from 8.8.8.8 <http://8.8.8.8/>: bytes=32 time=401ms TTL=47 Request timed out.Reply from 8.8.8.8 <http://8.8.8.8/>: bytes=32 time=294ms TTL=47 Reply from 8.8.8.8 <http://8.8.8.8/>: bytes=32 time=298ms TTL=47Ping statistics for 8.8.8.8 <http://8.8.8.8/>: Packets: Sent = 100, Received = 50, Lost = 50 (50% loss), Approximate round trip times in milli-seconds: Minimum = 284ms, Maximum = 401ms, Average = 314msC:\Documents and Settings\Kipsang> * Warm regards,
Michael Bullut.
---
*Cell:* *+254 723 393 114.**Skype Name:* *Michael Bullut.* *Twitter:* * @Kipsang <http://twitter.com/Kipsang/> * *Blog: http://www.kipsang.com/ <http://www.kipsang.com/>* *E-mail:* *main@kipsang.com <main@kipsang.com>*
*---*
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This what I am working with. On Fri, Mar 28, 2014 at 10:57 AM, David Njuguna <dnjuguna@gmail.com> wrote:
@Watila, Zuku has not 'slowed my link'. The speeds are fine. It is the data loss that is causing me grief.
David
On Fri, Mar 28, 2014 at 9:47 AM, Obi wan riobani <rriobs@gmail.com> wrote:
Also experiencing the same erratic connection on Zuku
On Fri, Mar 28, 2014 at 9:17 AM, Michael Bullut <main@kipsang.com> wrote:
I doubt whether most customers have excessively used their links... Perhaps this may point to a core network problem?
Sent on the run, Please excuse errors & omissions. On Mar 28, 2014 6:12 AM, "Watila Alex" <awatila@yahoo.co.uk> wrote:
they have an acceptable use policy that allows them to slow you link in the case of excess usage
On Thursday, March 27, 2014 10:40 PM, David Njuguna < dnjuguna@gmail.com> wrote: For the last seven days, I have complained, sent proof of data loss, complained some more. The data loss is so bad I can not maintain SSH connections.
sigh. David.
On Thu, Mar 27, 2014 at 10:08 PM, Bwana Lawi <mail2lawi@gmail.com>wrote:
So it's not just me. After complaining, with the ping results as proof of packet losses, I was told to clear my browsing cache. It was good while it lasted though. Sent using CloudMagic<https://cloudmagic.com/k/d/mailapp?ct=pa&cv=1.0.19.4&pv=4.2.2> <https://cloudmagic.com/k/d/mailapp?ct=pa&cv=1.0.19.4&pv=4.2.2>
On Thu, Mar 27, 2014 at 8:21 PM, Moses M.G <mouzmuyer@gmail.com> wrote:
I had serious packet loss and degraded services. I decided to call up their customer care and they decided to insult my intelligence by saying it's slow coz I may have added more devices or users to my network! On 27 Mar 2014 19:23, "Michael Bullut" <main@kipsang.com> wrote:
Greetings Listers,
Anybody else on Zuku Home Internet experiencing erratic performance on their links? Mine has been hit with a bad case of packet losses:
*C:\Documents and Settings\Kipsang>ping 8.8.8.8 -n 100Pinging 8.8.8.8 with 32 bytes of data:Reply from 8.8.8.8 <http://8.8.8.8/>: bytes=32 time=352ms TTL=47 Reply from 8.8.8.8 <http://8.8.8.8/>: bytes=32 time=383ms TTL=47 Reply from 8.8.8.8 <http://8.8.8.8/>: bytes=32 time=367ms TTL=47Reply from 8.8.8.8 <http://8.8.8.8/>: bytes=32 time=287ms TTL=47 Request timed out.Request timed out. Request timed out. Reply from 8.8.8.8 <http://8.8.8.8/>: bytes=32 time=382ms TTL=47Reply from 8.8.8.8 <http://8.8.8.8/>: bytes=32 time=377ms TTL=47 Request timed out.Request timed out. Reply from 8.8.8.8 <http://8.8.8.8/>: bytes=32 time=316ms TTL=47 Reply from 8.8.8.8 <http://8.8.8.8/>: bytes=32 time=298ms TTL=47Reply from 8.8.8.8 <http://8.8.8.8/>: bytes=32 time=301ms TTL=47 Request timed out.Request timed out. Request timed out. Reply from 8.8.8.8 <http://8.8.8.8/>: bytes=32 time=290ms TTL=47Request timed out.Reply from 8.8.8.8 <http://8.8.8.8/>: bytes=32 time=316ms TTL=47 Reply from 8.8.8.8 <http://8.8.8.8/>: bytes=32 time=288ms TTL=47 Reply from 8.8.8.8 <http://8.8.8.8/>: bytes=32 time=294ms TTL=47Reply from 8.8.8.8 <http://8.8.8.8/>: bytes=32 time=401ms TTL=47 Request timed out.Reply from 8.8.8.8 <http://8.8.8.8/>: bytes=32 time=294ms TTL=47 Reply from 8.8.8.8 <http://8.8.8.8/>: bytes=32 time=298ms TTL=47Ping statistics for 8.8.8.8 <http://8.8.8.8/>: Packets: Sent = 100, Received = 50, Lost = 50 (50% loss), Approximate round trip times in milli-seconds: Minimum = 284ms, Maximum = 401ms, Average = 314msC:\Documents and Settings\Kipsang> * Warm regards,
Michael Bullut.
---
*Cell:* *+254 723 393 114.**Skype Name:* *Michael Bullut.* *Twitter:* * @Kipsang <http://twitter.com/Kipsang/> * *Blog: http://www.kipsang.com/ <http://www.kipsang.com/>* *E-mail:* *main@kipsang.com <main@kipsang.com>*
*---*
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Personally I'm just waiting for an alternative service provider to bail from zuku at nairobi west. I have rarely had a good internet experience ever, to be fair their billing works very well. Sent from my iPad
On 28 Mar 2014, at 12:21, David Njuguna <dnjuguna@gmail.com> wrote:
This what I am working with.
On Fri, Mar 28, 2014 at 10:57 AM, David Njuguna <dnjuguna@gmail.com> wrote: @Watila, Zuku has not 'slowed my link'. The speeds are fine. It is the data loss that is causing me grief.
David
On Fri, Mar 28, 2014 at 9:47 AM, Obi wan riobani <rriobs@gmail.com> wrote: Also experiencing the same erratic connection on Zuku
On Fri, Mar 28, 2014 at 9:17 AM, Michael Bullut <main@kipsang.com> wrote: I doubt whether most customers have excessively used their links... Perhaps this may point to a core network problem?
Sent on the run, Please excuse errors & omissions.
On Mar 28, 2014 6:12 AM, "Watila Alex" <awatila@yahoo.co.uk> wrote: they have an acceptable use policy that allows them to slow you link in the case of excess usage
On Thursday, March 27, 2014 10:40 PM, David Njuguna <dnjuguna@gmail.com> wrote: For the last seven days, I have complained, sent proof of data loss, complained some more. The data loss is so bad I can not maintain SSH connections.
sigh. David.
On Thu, Mar 27, 2014 at 10:08 PM, Bwana Lawi <mail2lawi@gmail.com> wrote: So it's not just me. After complaining, with the ping results as proof of packet losses, I was told to clear my browsing cache. It was good while it lasted though. Sent using CloudMagic
On Thu, Mar 27, 2014 at 8:21 PM, Moses M.G <mouzmuyer@gmail.com> wrote:
I had serious packet loss and degraded services. I decided to call up their customer care and they decided to insult my intelligence by saying it's slow coz I may have added more devices or users to my network! On 27 Mar 2014 19:23, "Michael Bullut" <main@kipsang.com> wrote: Greetings Listers,
Anybody else on Zuku Home Internet experiencing erratic performance on their links? Mine has been hit with a bad case of packet losses:
C:\Documents and Settings\Kipsang>ping 8.8.8.8 -n 100
Pinging 8.8.8.8 with 32 bytes of data:
Reply from 8.8.8.8: bytes=32 time=352ms TTL=47 Reply from 8.8.8.8: bytes=32 time=383ms TTL=47 Reply from 8.8.8.8: bytes=32 time=367ms TTL=47 Reply from 8.8.8.8: bytes=32 time=287ms TTL=47 Request timed out. Request timed out. Request timed out. Reply from 8.8.8.8: bytes=32 time=382ms TTL=47 Reply from 8.8.8.8: bytes=32 time=377ms TTL=47 Request timed out. Request timed out. Reply from 8.8.8.8: bytes=32 time=316ms TTL=47 Reply from 8.8.8.8: bytes=32 time=298ms TTL=47 Reply from 8.8.8.8: bytes=32 time=301ms TTL=47 Request timed out. Request timed out. Request timed out. Reply from 8.8.8.8: bytes=32 time=290ms TTL=47 Request timed out. Reply from 8.8.8.8: bytes=32 time=316ms TTL=47 Reply from 8.8.8.8: bytes=32 time=288ms TTL=47 Reply from 8.8.8.8: bytes=32 time=294ms TTL=47 Reply from 8.8.8.8: bytes=32 time=401ms TTL=47 Request timed out. Reply from 8.8.8.8: bytes=32 time=294ms TTL=47 Reply from 8.8.8.8: bytes=32 time=298ms TTL=47
Ping statistics for 8.8.8.8: Packets: Sent = 100, Received = 50, Lost = 50 (50% loss), Approximate round trip times in milli-seconds: Minimum = 284ms, Maximum = 401ms, Average = 314ms
C:\Documents and Settings\Kipsang>
Warm regards,
Michael Bullut.
---
Cell: +254 723 393 114. Skype Name: Michael Bullut. Twitter: @Kipsang Blog: http://www.kipsang.com/ E-mail: main@kipsang.com
---
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Interestingly enough, billing inquiries are also sorted promptly... On Fri, Mar 28, 2014 at 12:51 PM, John Gitau <jgitau@gmail.com> wrote:
Personally I'm just waiting for an alternative service provider to bail from zuku at nairobi west. I have rarely had a good internet experience ever, to be fair their billing works very well.
Sent from my iPad
On 28 Mar 2014, at 12:21, David Njuguna <dnjuguna@gmail.com> wrote:
This what I am working with.
On Fri, Mar 28, 2014 at 10:57 AM, David Njuguna <dnjuguna@gmail.com>wrote:
@Watila, Zuku has not 'slowed my link'. The speeds are fine. It is the data loss that is causing me grief.
David
On Fri, Mar 28, 2014 at 9:47 AM, Obi wan riobani <rriobs@gmail.com>wrote:
Also experiencing the same erratic connection on Zuku
On Fri, Mar 28, 2014 at 9:17 AM, Michael Bullut <main@kipsang.com>wrote:
I doubt whether most customers have excessively used their links... Perhaps this may point to a core network problem?
Sent on the run, Please excuse errors & omissions. On Mar 28, 2014 6:12 AM, "Watila Alex" <awatila@yahoo.co.uk> wrote:
they have an acceptable use policy that allows them to slow you link in the case of excess usage
On Thursday, March 27, 2014 10:40 PM, David Njuguna < dnjuguna@gmail.com> wrote: For the last seven days, I have complained, sent proof of data loss, complained some more. The data loss is so bad I can not maintain SSH connections.
sigh. David.
On Thu, Mar 27, 2014 at 10:08 PM, Bwana Lawi <mail2lawi@gmail.com>wrote:
So it's not just me. After complaining, with the ping results as proof of packet losses, I was told to clear my browsing cache. It was good while it lasted though. Sent using CloudMagic<https://cloudmagic.com/k/d/mailapp?ct=pa&cv=1.0.19.4&pv=4.2.2> <https://cloudmagic.com/k/d/mailapp?ct=pa&cv=1.0.19.4&pv=4.2.2>
On Thu, Mar 27, 2014 at 8:21 PM, Moses M.G <mouzmuyer@gmail.com> wrote:
I had serious packet loss and degraded services. I decided to call up their customer care and they decided to insult my intelligence by saying it's slow coz I may have added more devices or users to my network! On 27 Mar 2014 19:23, "Michael Bullut" <main@kipsang.com> wrote:
Greetings Listers,
Anybody else on Zuku Home Internet experiencing erratic performance on their links? Mine has been hit with a bad case of packet losses:
*C:\Documents and Settings\Kipsang>ping 8.8.8.8 -n 100Pinging 8.8.8.8 with 32 bytes of data:Reply from 8.8.8.8 <http://8.8.8.8/>: bytes=32 time=352ms TTL=47 Reply from 8.8.8.8 <http://8.8.8.8/>: bytes=32 time=383ms TTL=47 Reply from 8.8.8.8 <http://8.8.8.8/>: bytes=32 time=367ms TTL=47Reply from 8.8.8.8 <http://8.8.8.8/>: bytes=32 time=287ms TTL=47 Request timed out.Request timed out. Request timed out. Reply from 8.8.8.8 <http://8.8.8.8/>: bytes=32 time=382ms TTL=47Reply from 8.8.8.8 <http://8.8.8.8/>: bytes=32 time=377ms TTL=47 Request timed out.Request timed out. Reply from 8.8.8.8 <http://8.8.8.8/>: bytes=32 time=316ms TTL=47 Reply from 8.8.8.8 <http://8.8.8.8/>: bytes=32 time=298ms TTL=47Reply from 8.8.8.8 <http://8.8.8.8/>: bytes=32 time=301ms TTL=47 Request timed out.Request timed out. Request timed out. Reply from 8.8.8.8 <http://8.8.8.8/>: bytes=32 time=290ms TTL=47Request timed out.Reply from 8.8.8.8 <http://8.8.8.8/>: bytes=32 time=316ms TTL=47 Reply from 8.8.8.8 <http://8.8.8.8/>: bytes=32 time=288ms TTL=47 Reply from 8.8.8.8 <http://8.8.8.8/>: bytes=32 time=294ms TTL=47Reply from 8.8.8.8 <http://8.8.8.8/>: bytes=32 time=401ms TTL=47 Request timed out.Reply from 8.8.8.8 <http://8.8.8.8/>: bytes=32 time=294ms TTL=47 Reply from 8.8.8.8 <http://8.8.8.8/>: bytes=32 time=298ms TTL=47Ping statistics for 8.8.8.8 <http://8.8.8.8/>: Packets: Sent = 100, Received = 50, Lost = 50 (50% loss), Approximate round trip times in milli-seconds: Minimum = 284ms, Maximum = 401ms, Average = 314msC:\Documents and Settings\Kipsang> * Warm regards,
Michael Bullut.
---
*Cell:* *+254 723 393 114.**Skype Name:* *Michael Bullut.* *Twitter:* * @Kipsang <http://twitter.com/Kipsang/> * *Blog: http://www.kipsang.com/ <http://www.kipsang.com/>* *E-mail:* *main@kipsang.com <main@kipsang.com>*
*---*
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Maybe billing is their core duty & Triple play can be outsourced ./Ok3ch On Fri, Mar 28, 2014 at 11:18 AM, Michael Bullut <main@kipsang.com> wrote:
Interestingly enough, billing inquiries are also sorted promptly...
On Fri, Mar 28, 2014 at 12:51 PM, John Gitau <jgitau@gmail.com> wrote:
Personally I'm just waiting for an alternative service provider to bail from zuku at nairobi west. I have rarely had a good internet experience ever, to be fair their billing works very well.
Sent from my iPad
On 28 Mar 2014, at 12:21, David Njuguna <dnjuguna@gmail.com> wrote:
This what I am working with.
On Fri, Mar 28, 2014 at 10:57 AM, David Njuguna <dnjuguna@gmail.com>wrote:
@Watila, Zuku has not 'slowed my link'. The speeds are fine. It is the data loss that is causing me grief.
David
On Fri, Mar 28, 2014 at 9:47 AM, Obi wan riobani <rriobs@gmail.com>wrote:
Also experiencing the same erratic connection on Zuku
On Fri, Mar 28, 2014 at 9:17 AM, Michael Bullut <main@kipsang.com>wrote:
I doubt whether most customers have excessively used their links... Perhaps this may point to a core network problem?
Sent on the run, Please excuse errors & omissions. On Mar 28, 2014 6:12 AM, "Watila Alex" <awatila@yahoo.co.uk> wrote:
they have an acceptable use policy that allows them to slow you link in the case of excess usage
On Thursday, March 27, 2014 10:40 PM, David Njuguna < dnjuguna@gmail.com> wrote: For the last seven days, I have complained, sent proof of data loss, complained some more. The data loss is so bad I can not maintain SSH connections.
sigh. David.
On Thu, Mar 27, 2014 at 10:08 PM, Bwana Lawi <mail2lawi@gmail.com>wrote:
So it's not just me. After complaining, with the ping results as proof of packet losses, I was told to clear my browsing cache. It was good while it lasted though. Sent using CloudMagic<https://cloudmagic.com/k/d/mailapp?ct=pa&cv=1.0.19.4&pv=4.2.2> <https://cloudmagic.com/k/d/mailapp?ct=pa&cv=1.0.19.4&pv=4.2.2>
On Thu, Mar 27, 2014 at 8:21 PM, Moses M.G <mouzmuyer@gmail.com> wrote:
I had serious packet loss and degraded services. I decided to call up their customer care and they decided to insult my intelligence by saying it's slow coz I may have added more devices or users to my network! On 27 Mar 2014 19:23, "Michael Bullut" <main@kipsang.com> wrote:
Greetings Listers,
Anybody else on Zuku Home Internet experiencing erratic performance on their links? Mine has been hit with a bad case of packet losses:
*C:\Documents and Settings\Kipsang>ping 8.8.8.8 -n 100Pinging 8.8.8.8 with 32 bytes of data:Reply from 8.8.8.8 <http://8.8.8.8/>: bytes=32 time=352ms TTL=47 Reply from 8.8.8.8 <http://8.8.8.8/>: bytes=32 time=383ms TTL=47 Reply from 8.8.8.8 <http://8.8.8.8/>: bytes=32 time=367ms TTL=47Reply from 8.8.8.8 <http://8.8.8.8/>: bytes=32 time=287ms TTL=47 Request timed out.Request timed out. Request timed out. Reply from 8.8.8.8 <http://8.8.8.8/>: bytes=32 time=382ms TTL=47Reply from 8.8.8.8 <http://8.8.8.8/>: bytes=32 time=377ms TTL=47 Request timed out.Request timed out. Reply from 8.8.8.8 <http://8.8.8.8/>: bytes=32 time=316ms TTL=47 Reply from 8.8.8.8 <http://8.8.8.8/>: bytes=32 time=298ms TTL=47Reply from 8.8.8.8 <http://8.8.8.8/>: bytes=32 time=301ms TTL=47 Request timed out.Request timed out. Request timed out. Reply from 8.8.8.8 <http://8.8.8.8/>: bytes=32 time=290ms TTL=47Request timed out.Reply from 8.8.8.8 <http://8.8.8.8/>: bytes=32 time=316ms TTL=47 Reply from 8.8.8.8 <http://8.8.8.8/>: bytes=32 time=288ms TTL=47 Reply from 8.8.8.8 <http://8.8.8.8/>: bytes=32 time=294ms TTL=47Reply from 8.8.8.8 <http://8.8.8.8/>: bytes=32 time=401ms TTL=47 Request timed out.Reply from 8.8.8.8 <http://8.8.8.8/>: bytes=32 time=294ms TTL=47 Reply from 8.8.8.8 <http://8.8.8.8/>: bytes=32 time=298ms TTL=47Ping statistics for 8.8.8.8 <http://8.8.8.8/>: Packets: Sent = 100, Received = 50, Lost = 50 (50% loss), Approximate round trip times in milli-seconds: Minimum = 284ms, Maximum = 401ms, Average = 314msC:\Documents and Settings\Kipsang> * Warm regards,
Michael Bullut.
---
*Cell:* *+254 723 393 114.**Skype Name:* *Michael Bullut.* *Twitter:* * @Kipsang <http://twitter.com/Kipsang/> * *Blog: http://www.kipsang.com/ <http://www.kipsang.com/>* *E-mail:* *main@kipsang.com <main@kipsang.com>*
*---*
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<Screenshot from 2014-03-28 12:20:29.png>
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participants (9)
-
Brian Ngure -
Bwana Lawi -
David Njuguna -
John Gitau -
Michael Bullut -
Moses M.G -
Obi wan riobani -
Okechukwu -
Watila Alex