Recovering my PIN and password

I have a little situation with the KRA website. I registered for a PIN sometimes last year using the online registration form. The problem is that I never received the mail with my PIN but the site tells me I already have a PIN when I try to register again. I get really pissed of when I go to the login page. My login credentials dont seem to work and when I click the forgot password link, Im asked for my email *and my PIN *which I never received. This implies that there is simply no way I can access my PIN unless I call the customer care number which I have tried to severally to no avail. Anybody know how I can get my PIN without going to their offices, coz then I think the site has a *MAJOR* bug in that one. -- Solomon Kariri, Software Developer, Cell: +254736 729 450 Skype: solomonkariri

On Tue, May 4, 2010 at 11:52 AM, solomon kariri <solomonkariri@gmail.com>wrote:
I have a little situation with the KRA website. I registered for a PIN sometimes last year using the online registration form. The problem is that I never received the mail with my PIN but the site tells me I already have a PIN when I try to register again. I get really pissed of when I go to the login page. My login credentials dont seem to work and when I click the forgot password link, Im asked for my email *and my PIN *which I never received. This implies that there is simply no way I can access my PIN unless I call the customer care number which I have tried to severally to no avail. Anybody know how I can get my PIN without going to their offices, coz then I think the site has a *MAJOR* bug in that one.
They have a very helpful support line, shown somewhere on their website. I've spoken to some very "humans" on that number:) -- Best regards, Odhiambo WASHINGTON, Nairobi,KE +254733744121/+254722743223 _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ "If you have nothing good to say about someone, just shut up!." -- Lucky Dube
participants (2)
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Odhiambo Washington
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solomon kariri