
Hello pple, I'd like to know anyone who uses Zuku and still remains sane - given what I have read on this forum before. I am setting up an office somewhere in Parklands and Zuku have a service there. I believe it's that one which is spread via KPLC poles. What I cannot make out is whether I can use such service for a business - an office setup that requires highly reliable Internet connectivity, sans congestion! I am looking at their website and cannot figure out what to choose from. I have been given an option called *Zuku Biz-8*, which I am told costs KES 5,800 monthly, with an installation fee of KES 4,000 Anyone using this service in a setup other than "home use", please tell me about it. Is it worth it? My connectivity will carry some voice traffic to a corporate PBX using VPN phones. I'd love to know whether I should go for this or just stick to a service I am used to, like a symmetric 512Kbps from Access Kenya - QB is expe! ;) -- Best regards, Odhiambo WASHINGTON, Nairobi,KE +254733744121/+254722743223 _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ I can't hear you -- I'm using the scrambler.

Hi Wash, I don't see the option Zuku Biz-8 on the website. Can you provide the link? I am on the 8Mbps home option but just yesterday I was getting 0.08Mbps to the Zuku speedtest site. At the end of the day, I think its just a try your luck scenario. You never know. You may get great service or terrible service. On Tue, May 22, 2012 at 6:17 PM, Odhiambo Washington <odhiambo@gmail.com>wrote:
Hello pple,
I'd like to know anyone who uses Zuku and still remains sane - given what I have read on this forum before.
I am setting up an office somewhere in Parklands and Zuku have a service there. I believe it's that one which is spread via KPLC poles.
What I cannot make out is whether I can use such service for a business - an office setup that requires highly reliable Internet connectivity, sans congestion!
I am looking at their website and cannot figure out what to choose from.
I have been given an option called *Zuku Biz-8*, which I am told costs KES 5,800 monthly, with an installation fee of KES 4,000
Anyone using this service in a setup other than "home use", please tell me about it. Is it worth it?
My connectivity will carry some voice traffic to a corporate PBX using VPN phones.
I'd love to know whether I should go for this or just stick to a service I am used to, like a symmetric 512Kbps from Access Kenya - QB is expe! ;)
-- Best regards, Odhiambo WASHINGTON, Nairobi,KE +254733744121/+254722743223 _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ I can't hear you -- I'm using the scrambler.
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke ------------ List info, subscribe/unsubscribe http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------
Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
-- Regards Brian Ngure

I didn't see it either, but that is what one of their staff told me:-) So all these services are "bandwith-by-contention", right? Some days back, I hear that folks who were on true fiber backhauls were the happy ones. On Tue, May 22, 2012 at 6:51 PM, Brian Ngure <brian@pixie.co.ke> wrote:
Hi Wash,
I don't see the option Zuku Biz-8 on the website. Can you provide the link?
I am on the 8Mbps home option but just yesterday I was getting 0.08Mbps to the Zuku speedtest site.
At the end of the day, I think its just a try your luck scenario. You never know. You may get great service or terrible service.
On Tue, May 22, 2012 at 6:17 PM, Odhiambo Washington <odhiambo@gmail.com>wrote:
Hello pple,
I'd like to know anyone who uses Zuku and still remains sane - given what I have read on this forum before.
I am setting up an office somewhere in Parklands and Zuku have a service there. I believe it's that one which is spread via KPLC poles.
What I cannot make out is whether I can use such service for a business - an office setup that requires highly reliable Internet connectivity, sans congestion!
I am looking at their website and cannot figure out what to choose from.
I have been given an option called *Zuku Biz-8*, which I am told costs KES 5,800 monthly, with an installation fee of KES 4,000
Anyone using this service in a setup other than "home use", please tell me about it. Is it worth it?
My connectivity will carry some voice traffic to a corporate PBX using VPN phones.
I'd love to know whether I should go for this or just stick to a service I am used to, like a symmetric 512Kbps from Access Kenya - QB is expe! ;)
-- Best regards, Odhiambo WASHINGTON, Nairobi,KE +254733744121/+254722743223 _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ I can't hear you -- I'm using the scrambler.
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke ------------ List info, subscribe/unsubscribe http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------
Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
-- Regards
Brian Ngure
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke ------------ List info, subscribe/unsubscribe http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------
Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
-- Best regards, Odhiambo WASHINGTON, Nairobi,KE +254733744121/+254722743223 _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ I can't hear you -- I'm using the scrambler.

Yes, they are bandwidth-by-contention. However, ISP's only seem to be interested in the speed between your home/office and their servers in their office. They always tell you to do a speedtest using their speedtest site hosted on their servers and then tell you that the speed is great. Zuku are the worst at doing this. They don't seem to understand that 99.9% of all internet traffic is international. Like I have told them before, when they host youtube, GMail, Yahoo, CNN, and the rest if the internet on their servers, that is when I will be interested in the speed from me to them. Again, its basically pot luck when dealing with local ISPs. In my opinion, they have more impunity than politicians. On Tue, May 22, 2012 at 6:58 PM, Odhiambo Washington <odhiambo@gmail.com>wrote:
I didn't see it either, but that is what one of their staff told me:-)
So all these services are "bandwith-by-contention", right?
Some days back, I hear that folks who were on true fiber backhauls were the happy ones.
On Tue, May 22, 2012 at 6:51 PM, Brian Ngure <brian@pixie.co.ke> wrote:
Hi Wash,
I don't see the option Zuku Biz-8 on the website. Can you provide the link?
I am on the 8Mbps home option but just yesterday I was getting 0.08Mbps to the Zuku speedtest site.
At the end of the day, I think its just a try your luck scenario. You never know. You may get great service or terrible service.
On Tue, May 22, 2012 at 6:17 PM, Odhiambo Washington <odhiambo@gmail.com>wrote:
Hello pple,
I'd like to know anyone who uses Zuku and still remains sane - given what I have read on this forum before.
I am setting up an office somewhere in Parklands and Zuku have a service there. I believe it's that one which is spread via KPLC poles.
What I cannot make out is whether I can use such service for a business - an office setup that requires highly reliable Internet connectivity, sans congestion!
I am looking at their website and cannot figure out what to choose from.
I have been given an option called *Zuku Biz-8*, which I am told costs KES 5,800 monthly, with an installation fee of KES 4,000
Anyone using this service in a setup other than "home use", please tell me about it. Is it worth it?
My connectivity will carry some voice traffic to a corporate PBX using VPN phones.
I'd love to know whether I should go for this or just stick to a service I am used to, like a symmetric 512Kbps from Access Kenya - QB is expe! ;)
-- Best regards, Odhiambo WASHINGTON, Nairobi,KE +254733744121/+254722743223 _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ I can't hear you -- I'm using the scrambler.
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke ------------ List info, subscribe/unsubscribe http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------
Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
-- Regards
Brian Ngure
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke ------------ List info, subscribe/unsubscribe http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------
Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
-- Best regards, Odhiambo WASHINGTON, Nairobi,KE +254733744121/+254722743223 _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ I can't hear you -- I'm using the scrambler.
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke ------------ List info, subscribe/unsubscribe http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------
Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
-- Regards Brian Ngure

@Brian, Do you think there is an ISP in the world that can guarantee a client a uniform bandwidth between the client's CPE and every destination in the world? Hse -- 1Mbps -- ISP ---1Mbps -- ANY DESTINATION I think what you are talking about is impossible. However, they can work out something that roughly averages what they sell to clients who pay for CIR (I don't recall well the term)... they have a formular.... I know they can guarantee bandwidth on point2point links, which you can easily test using an applications like iperf/jperf running on hosts at the two points, not point2multipoint (where multipoint is Int'l) I stand corrected. On Tue, May 22, 2012 at 8:41 PM, Brian Ngure <brian@pixie.co.ke> wrote:
Yes, they are bandwidth-by-contention.
However, ISP's only seem to be interested in the speed between your home/office and their servers in their office. They always tell you to do a speedtest using their speedtest site hosted on their servers and then tell you that the speed is great. Zuku are the worst at doing this. They don't seem to understand that 99.9% of all internet traffic is international.
Like I have told them before, when they host youtube, GMail, Yahoo, CNN, and the rest if the internet on their servers, that is when I will be interested in the speed from me to them.
Again, its basically pot luck when dealing with local ISPs. In my opinion, they have more impunity than politicians.
On Tue, May 22, 2012 at 6:58 PM, Odhiambo Washington <odhiambo@gmail.com>wrote:
I didn't see it either, but that is what one of their staff told me:-)
So all these services are "bandwith-by-contention", right?
Some days back, I hear that folks who were on true fiber backhauls were the happy ones.
On Tue, May 22, 2012 at 6:51 PM, Brian Ngure <brian@pixie.co.ke> wrote:
Hi Wash,
I don't see the option Zuku Biz-8 on the website. Can you provide the link?
I am on the 8Mbps home option but just yesterday I was getting 0.08Mbps to the Zuku speedtest site.
At the end of the day, I think its just a try your luck scenario. You never know. You may get great service or terrible service.
On Tue, May 22, 2012 at 6:17 PM, Odhiambo Washington <odhiambo@gmail.com
wrote:
Hello pple,
I'd like to know anyone who uses Zuku and still remains sane - given what I have read on this forum before.
I am setting up an office somewhere in Parklands and Zuku have a service there. I believe it's that one which is spread via KPLC poles.
What I cannot make out is whether I can use such service for a business - an office setup that requires highly reliable Internet connectivity, sans congestion!
I am looking at their website and cannot figure out what to choose from.
I have been given an option called *Zuku Biz-8*, which I am told costs KES 5,800 monthly, with an installation fee of KES 4,000
Anyone using this service in a setup other than "home use", please tell me about it. Is it worth it?
My connectivity will carry some voice traffic to a corporate PBX using VPN phones.
I'd love to know whether I should go for this or just stick to a service I am used to, like a symmetric 512Kbps from Access Kenya - QB is expe! ;)
-- Best regards, Odhiambo WASHINGTON, Nairobi,KE +254733744121/+254722743223 _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ I can't hear you -- I'm using the scrambler.
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke ------------ List info, subscribe/unsubscribe http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------
Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
-- Regards
Brian Ngure
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke ------------ List info, subscribe/unsubscribe http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------
Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
-- Best regards, Odhiambo WASHINGTON, Nairobi,KE +254733744121/+254722743223 _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ I can't hear you -- I'm using the scrambler.
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke ------------ List info, subscribe/unsubscribe http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------
Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
-- Regards
Brian Ngure
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke ------------ List info, subscribe/unsubscribe http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------
Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
-- Best regards, Odhiambo WASHINGTON, Nairobi,KE +254733744121/+254722743223 _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ I can't hear you -- I'm using the scrambler.

@Wash, I am not looking for Hse -- 1Mbps -- ISP ---1Mbps -- ANY DESTINATION. I know that is not feasible. However, when I am told that my link is 8Mbps, and I get 1% (one percent) of that internationally, there is a problem. I hope you agree to that? Also, I would think that at least maintaining 30% to 40% of the stated speed internationally is acceptable QoS. Do you agree? On Tue, May 22, 2012 at 8:48 PM, Odhiambo Washington <odhiambo@gmail.com>wrote:
@Brian,
Do you think there is an ISP in the world that can guarantee a client a uniform bandwidth between the client's CPE and every destination in the world? Hse -- 1Mbps -- ISP ---1Mbps -- ANY DESTINATION
I think what you are talking about is impossible. However, they can work out something that roughly averages what they sell to clients who pay for CIR (I don't recall well the term)... they have a formular.... I know they can guarantee bandwidth on point2point links, which you can easily test using an applications like iperf/jperf running on hosts at the two points, not point2multipoint (where multipoint is Int'l)
I stand corrected.
On Tue, May 22, 2012 at 8:41 PM, Brian Ngure <brian@pixie.co.ke> wrote:
Yes, they are bandwidth-by-contention.
However, ISP's only seem to be interested in the speed between your home/office and their servers in their office. They always tell you to do a speedtest using their speedtest site hosted on their servers and then tell you that the speed is great. Zuku are the worst at doing this. They don't seem to understand that 99.9% of all internet traffic is international.
Like I have told them before, when they host youtube, GMail, Yahoo, CNN, and the rest if the internet on their servers, that is when I will be interested in the speed from me to them.
Again, its basically pot luck when dealing with local ISPs. In my opinion, they have more impunity than politicians.
On Tue, May 22, 2012 at 6:58 PM, Odhiambo Washington <odhiambo@gmail.com>wrote:
I didn't see it either, but that is what one of their staff told me:-)
So all these services are "bandwith-by-contention", right?
Some days back, I hear that folks who were on true fiber backhauls were the happy ones.
On Tue, May 22, 2012 at 6:51 PM, Brian Ngure <brian@pixie.co.ke> wrote:
Hi Wash,
I don't see the option Zuku Biz-8 on the website. Can you provide the link?
I am on the 8Mbps home option but just yesterday I was getting 0.08Mbps to the Zuku speedtest site.
At the end of the day, I think its just a try your luck scenario. You never know. You may get great service or terrible service.
On Tue, May 22, 2012 at 6:17 PM, Odhiambo Washington < odhiambo@gmail.com> wrote:
Hello pple,
I'd like to know anyone who uses Zuku and still remains sane - given what I have read on this forum before.
I am setting up an office somewhere in Parklands and Zuku have a service there. I believe it's that one which is spread via KPLC poles.
What I cannot make out is whether I can use such service for a business - an office setup that requires highly reliable Internet connectivity, sans congestion!
I am looking at their website and cannot figure out what to choose from.
I have been given an option called *Zuku Biz-8*, which I am told costs KES 5,800 monthly, with an installation fee of KES 4,000
Anyone using this service in a setup other than "home use", please tell me about it. Is it worth it?
My connectivity will carry some voice traffic to a corporate PBX using VPN phones.
I'd love to know whether I should go for this or just stick to a service I am used to, like a symmetric 512Kbps from Access Kenya - QB is expe! ;)
-- Best regards, Odhiambo WASHINGTON, Nairobi,KE +254733744121/+254722743223 _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ I can't hear you -- I'm using the scrambler.
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke ------------ List info, subscribe/unsubscribe http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------
Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
-- Regards
Brian Ngure
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke ------------ List info, subscribe/unsubscribe http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------
Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
-- Best regards, Odhiambo WASHINGTON, Nairobi,KE +254733744121/+254722743223 _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ I can't hear you -- I'm using the scrambler.
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke ------------ List info, subscribe/unsubscribe http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------
Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
-- Regards
Brian Ngure
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke ------------ List info, subscribe/unsubscribe http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------
Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
-- Best regards, Odhiambo WASHINGTON, Nairobi,KE +254733744121/+254722743223 _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ I can't hear you -- I'm using the scrambler.
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke ------------ List info, subscribe/unsubscribe http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------
Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
-- Regards Brian Ngure

Someone working in an ISP, dealing with bandwidth provision, please enlighten us! :-) On Tue, May 22, 2012 at 8:59 PM, Brian Ngure <brian@pixie.co.ke> wrote:
@Wash,
I am not looking for Hse -- 1Mbps -- ISP ---1Mbps -- ANY DESTINATION. I know that is not feasible.
However, when I am told that my link is 8Mbps, and I get 1% (one percent) of that internationally, there is a problem. I hope you agree to that?
Also, I would think that at least maintaining 30% to 40% of the stated speed internationally is acceptable QoS. Do you agree?
On Tue, May 22, 2012 at 8:48 PM, Odhiambo Washington <odhiambo@gmail.com>wrote:
@Brian,
Do you think there is an ISP in the world that can guarantee a client a uniform bandwidth between the client's CPE and every destination in the world? Hse -- 1Mbps -- ISP ---1Mbps -- ANY DESTINATION
I think what you are talking about is impossible. However, they can work out something that roughly averages what they sell to clients who pay for CIR (I don't recall well the term)... they have a formular.... I know they can guarantee bandwidth on point2point links, which you can easily test using an applications like iperf/jperf running on hosts at the two points, not point2multipoint (where multipoint is Int'l)
I stand corrected.
On Tue, May 22, 2012 at 8:41 PM, Brian Ngure <brian@pixie.co.ke> wrote:
Yes, they are bandwidth-by-contention.
However, ISP's only seem to be interested in the speed between your home/office and their servers in their office. They always tell you to do a speedtest using their speedtest site hosted on their servers and then tell you that the speed is great. Zuku are the worst at doing this. They don't seem to understand that 99.9% of all internet traffic is international.
Like I have told them before, when they host youtube, GMail, Yahoo, CNN, and the rest if the internet on their servers, that is when I will be interested in the speed from me to them.
Again, its basically pot luck when dealing with local ISPs. In my opinion, they have more impunity than politicians.
On Tue, May 22, 2012 at 6:58 PM, Odhiambo Washington <odhiambo@gmail.com
wrote:
I didn't see it either, but that is what one of their staff told me:-)
So all these services are "bandwith-by-contention", right?
Some days back, I hear that folks who were on true fiber backhauls were the happy ones.
On Tue, May 22, 2012 at 6:51 PM, Brian Ngure <brian@pixie.co.ke> wrote:
Hi Wash,
I don't see the option Zuku Biz-8 on the website. Can you provide the link?
I am on the 8Mbps home option but just yesterday I was getting 0.08Mbps to the Zuku speedtest site.
At the end of the day, I think its just a try your luck scenario. You never know. You may get great service or terrible service.
On Tue, May 22, 2012 at 6:17 PM, Odhiambo Washington < odhiambo@gmail.com> wrote:
Hello pple,
I'd like to know anyone who uses Zuku and still remains sane - given what I have read on this forum before.
I am setting up an office somewhere in Parklands and Zuku have a service there. I believe it's that one which is spread via KPLC poles.
What I cannot make out is whether I can use such service for a business - an office setup that requires highly reliable Internet connectivity, sans congestion!
I am looking at their website and cannot figure out what to choose from.
I have been given an option called *Zuku Biz-8*, which I am told costs KES 5,800 monthly, with an installation fee of KES 4,000
Anyone using this service in a setup other than "home use", please tell me about it. Is it worth it?
My connectivity will carry some voice traffic to a corporate PBX using VPN phones.
I'd love to know whether I should go for this or just stick to a service I am used to, like a symmetric 512Kbps from Access Kenya - QB is expe! ;)
-- Best regards, Odhiambo WASHINGTON, Nairobi,KE +254733744121/+254722743223 _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ I can't hear you -- I'm using the scrambler.
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke ------------ List info, subscribe/unsubscribe http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------
Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
-- Regards
Brian Ngure
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke ------------ List info, subscribe/unsubscribe http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------
Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
-- Best regards, Odhiambo WASHINGTON, Nairobi,KE +254733744121/+254722743223 _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ I can't hear you -- I'm using the scrambler.
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke ------------ List info, subscribe/unsubscribe http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------
Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
-- Regards
Brian Ngure
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke ------------ List info, subscribe/unsubscribe http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------
Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
-- Best regards, Odhiambo WASHINGTON, Nairobi,KE +254733744121/+254722743223 _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ I can't hear you -- I'm using the scrambler.
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke ------------ List info, subscribe/unsubscribe http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------
Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
-- Regards
Brian Ngure
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke ------------ List info, subscribe/unsubscribe http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------
Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
-- Best regards, Odhiambo WASHINGTON, Nairobi,KE +254733744121/+254722743223 _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ I can't hear you -- I'm using the scrambler.

Here is a simplified reason why I brought up QoS -> http://www.myspeed.com/support/qos_matters.html On Tue, May 22, 2012 at 9:17 PM, Odhiambo Washington <odhiambo@gmail.com>wrote:
Someone working in an ISP, dealing with bandwidth provision, please enlighten us! :-)
On Tue, May 22, 2012 at 8:59 PM, Brian Ngure <brian@pixie.co.ke> wrote:
@Wash,
I am not looking for Hse -- 1Mbps -- ISP ---1Mbps -- ANY DESTINATION. I know that is not feasible.
However, when I am told that my link is 8Mbps, and I get 1% (one percent) of that internationally, there is a problem. I hope you agree to that?
Also, I would think that at least maintaining 30% to 40% of the stated speed internationally is acceptable QoS. Do you agree?
On Tue, May 22, 2012 at 8:48 PM, Odhiambo Washington <odhiambo@gmail.com>wrote:
@Brian,
Do you think there is an ISP in the world that can guarantee a client a uniform bandwidth between the client's CPE and every destination in the world? Hse -- 1Mbps -- ISP ---1Mbps -- ANY DESTINATION
I think what you are talking about is impossible. However, they can work out something that roughly averages what they sell to clients who pay for CIR (I don't recall well the term)... they have a formular.... I know they can guarantee bandwidth on point2point links, which you can easily test using an applications like iperf/jperf running on hosts at the two points, not point2multipoint (where multipoint is Int'l)
I stand corrected.
On Tue, May 22, 2012 at 8:41 PM, Brian Ngure <brian@pixie.co.ke> wrote:
Yes, they are bandwidth-by-contention.
However, ISP's only seem to be interested in the speed between your home/office and their servers in their office. They always tell you to do a speedtest using their speedtest site hosted on their servers and then tell you that the speed is great. Zuku are the worst at doing this. They don't seem to understand that 99.9% of all internet traffic is international.
Like I have told them before, when they host youtube, GMail, Yahoo, CNN, and the rest if the internet on their servers, that is when I will be interested in the speed from me to them.
Again, its basically pot luck when dealing with local ISPs. In my opinion, they have more impunity than politicians.
On Tue, May 22, 2012 at 6:58 PM, Odhiambo Washington < odhiambo@gmail.com> wrote:
I didn't see it either, but that is what one of their staff told me:-)
So all these services are "bandwith-by-contention", right?
Some days back, I hear that folks who were on true fiber backhauls were the happy ones.
On Tue, May 22, 2012 at 6:51 PM, Brian Ngure <brian@pixie.co.ke>wrote:
Hi Wash,
I don't see the option Zuku Biz-8 on the website. Can you provide the link?
I am on the 8Mbps home option but just yesterday I was getting 0.08Mbps to the Zuku speedtest site.
At the end of the day, I think its just a try your luck scenario. You never know. You may get great service or terrible service.
On Tue, May 22, 2012 at 6:17 PM, Odhiambo Washington < odhiambo@gmail.com> wrote:
> Hello pple, > > I'd like to know anyone who uses Zuku and still remains sane - given > what I have read on this forum before. > > I am setting up an office somewhere in Parklands and Zuku have a > service there. I believe it's that one which is spread via KPLC poles. > > What I cannot make out is whether I can use such service for a > business - an office setup that requires highly reliable Internet > connectivity, sans congestion! > > I am looking at their website and cannot figure out what to choose > from. > > I have been given an option called *Zuku Biz-8*, which I am told > costs KES 5,800 monthly, with an installation fee of KES 4,000 > > Anyone using this service in a setup other than "home use", please > tell me about it. Is it worth it? > > My connectivity will carry some voice traffic to a corporate PBX > using VPN phones. > > I'd love to know whether I should go for this or just stick to a > service I am used to, like a symmetric 512Kbps from Access Kenya - QB is > expe! ;) > > > -- > Best regards, > Odhiambo WASHINGTON, > Nairobi,KE > +254733744121/+254722743223 > _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ > I can't hear you -- I'm using the scrambler. > > > _______________________________________________ > Skunkworks mailing list > Skunkworks@lists.my.co.ke > ------------ > List info, subscribe/unsubscribe > http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks > ------------ > > Skunkworks Rules > http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 > ------------ > Other services @ http://my.co.ke >
-- Regards
Brian Ngure
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke ------------ List info, subscribe/unsubscribe http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------
Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
-- Best regards, Odhiambo WASHINGTON, Nairobi,KE +254733744121/+254722743223 _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ I can't hear you -- I'm using the scrambler.
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke ------------ List info, subscribe/unsubscribe http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------
Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
-- Regards
Brian Ngure
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke ------------ List info, subscribe/unsubscribe http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------
Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
-- Best regards, Odhiambo WASHINGTON, Nairobi,KE +254733744121/+254722743223 _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ I can't hear you -- I'm using the scrambler.
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke ------------ List info, subscribe/unsubscribe http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------
Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
-- Regards
Brian Ngure
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke ------------ List info, subscribe/unsubscribe http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------
Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
-- Best regards, Odhiambo WASHINGTON, Nairobi,KE +254733744121/+254722743223 _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ I can't hear you -- I'm using the scrambler.
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke ------------ List info, subscribe/unsubscribe http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------
Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
-- Regards Brian Ngure

So this is not a straight forward Q&A. Apart from the standard contention ratios, you have to consider what a 'user' perceives as good internet and the location of 'that internet'. Zuku's service when you try to access locally hosted content works really well. So its really easy to tell they have an issue on the transit end. And no Torrents are not the problem, your package is just wrong. Take this as a lesson, scrap the weirdly named packages and make people pay. Safaricom pulled the unlimited internet nonsense, Im sure Zuku can survive a re-packaging too. I blame it on poor planning right from how they (most ISP's) allocate IP's (different user groups - read depending on how much you pay) should be aggregatable. This would make it easy for them to segment customers. This is an issue with most ISP's not just Zuku. Others have a really nice network but their sales/marketing/product/catalogue producing guys are clueless about how they can offer them to us. If you are an ISP with 10G of capacity between different towns and havent figured out a business model something is really really wrong. Thats how you end up with silly products like unlimited internet or buy 4Mbps for ksh2500. Whats even worse is how easy customers are taken by the buzz words. ie you get what you pay for. My advice especially if this is a service for business: 1: Multihome. 2: Make sure you explain exactly what your needs are. If you want a 4Mbps circuit to london, say it, pay for it. Yes nothing is free, that is part of the problem. We are used to cheap crap then complain when it doesn't work. For the rest of us I think we're okay with the amorphous net services we get:-) Gitau On Tue, May 22, 2012 at 9:17 PM, Odhiambo Washington <odhiambo@gmail.com>wrote:
Someone working in an ISP, dealing with bandwidth provision, please enlighten us! :-)
On Tue, May 22, 2012 at 8:59 PM, Brian Ngure <brian@pixie.co.ke> wrote:
@Wash,
I am not looking for Hse -- 1Mbps -- ISP ---1Mbps -- ANY DESTINATION. I know that is not feasible.
However, when I am told that my link is 8Mbps, and I get 1% (one percent) of that internationally, there is a problem. I hope you agree to that?
Also, I would think that at least maintaining 30% to 40% of the stated speed internationally is acceptable QoS. Do you agree?
On Tue, May 22, 2012 at 8:48 PM, Odhiambo Washington <odhiambo@gmail.com>wrote:
@Brian,
Do you think there is an ISP in the world that can guarantee a client a uniform bandwidth between the client's CPE and every destination in the world? Hse -- 1Mbps -- ISP ---1Mbps -- ANY DESTINATION
I think what you are talking about is impossible. However, they can work out something that roughly averages what they sell to clients who pay for CIR (I don't recall well the term)... they have a formular.... I know they can guarantee bandwidth on point2point links, which you can easily test using an applications like iperf/jperf running on hosts at the two points, not point2multipoint (where multipoint is Int'l)
I stand corrected.
On Tue, May 22, 2012 at 8:41 PM, Brian Ngure <brian@pixie.co.ke> wrote:
Yes, they are bandwidth-by-contention.
However, ISP's only seem to be interested in the speed between your home/office and their servers in their office. They always tell you to do a speedtest using their speedtest site hosted on their servers and then tell you that the speed is great. Zuku are the worst at doing this. They don't seem to understand that 99.9% of all internet traffic is international.
Like I have told them before, when they host youtube, GMail, Yahoo, CNN, and the rest if the internet on their servers, that is when I will be interested in the speed from me to them.
Again, its basically pot luck when dealing with local ISPs. In my opinion, they have more impunity than politicians.
On Tue, May 22, 2012 at 6:58 PM, Odhiambo Washington < odhiambo@gmail.com> wrote:
I didn't see it either, but that is what one of their staff told me:-)
So all these services are "bandwith-by-contention", right?
Some days back, I hear that folks who were on true fiber backhauls were the happy ones.
On Tue, May 22, 2012 at 6:51 PM, Brian Ngure <brian@pixie.co.ke>wrote:
Hi Wash,
I don't see the option Zuku Biz-8 on the website. Can you provide the link?
I am on the 8Mbps home option but just yesterday I was getting 0.08Mbps to the Zuku speedtest site.
At the end of the day, I think its just a try your luck scenario. You never know. You may get great service or terrible service.
On Tue, May 22, 2012 at 6:17 PM, Odhiambo Washington < odhiambo@gmail.com> wrote:
> Hello pple, > > I'd like to know anyone who uses Zuku and still remains sane - given > what I have read on this forum before. > > I am setting up an office somewhere in Parklands and Zuku have a > service there. I believe it's that one which is spread via KPLC poles. > > What I cannot make out is whether I can use such service for a > business - an office setup that requires highly reliable Internet > connectivity, sans congestion! > > I am looking at their website and cannot figure out what to choose > from. > > I have been given an option called *Zuku Biz-8*, which I am told > costs KES 5,800 monthly, with an installation fee of KES 4,000 > > Anyone using this service in a setup other than "home use", please > tell me about it. Is it worth it? > > My connectivity will carry some voice traffic to a corporate PBX > using VPN phones. > > I'd love to know whether I should go for this or just stick to a > service I am used to, like a symmetric 512Kbps from Access Kenya - QB is > expe! ;) > > > -- > Best regards, > Odhiambo WASHINGTON, > Nairobi,KE > +254733744121/+254722743223 > _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ > I can't hear you -- I'm using the scrambler. > > > _______________________________________________ > Skunkworks mailing list > Skunkworks@lists.my.co.ke > ------------ > List info, subscribe/unsubscribe > http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks > ------------ > > Skunkworks Rules > http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 > ------------ > Other services @ http://my.co.ke >
-- Regards
Brian Ngure
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke ------------ List info, subscribe/unsubscribe http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------
Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
-- Best regards, Odhiambo WASHINGTON, Nairobi,KE +254733744121/+254722743223 _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ I can't hear you -- I'm using the scrambler.
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke ------------ List info, subscribe/unsubscribe http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------
Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
-- Regards
Brian Ngure
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke ------------ List info, subscribe/unsubscribe http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------
Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
-- Best regards, Odhiambo WASHINGTON, Nairobi,KE +254733744121/+254722743223 _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ I can't hear you -- I'm using the scrambler.
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke ------------ List info, subscribe/unsubscribe http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------
Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
-- Regards
Brian Ngure
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke ------------ List info, subscribe/unsubscribe http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------
Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
-- Best regards, Odhiambo WASHINGTON, Nairobi,KE +254733744121/+254722743223 _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ I can't hear you -- I'm using the scrambler.
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke ------------ List info, subscribe/unsubscribe http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------
Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
-- **Gitau

@wash, I dont work for an ISP but this is my understanding of the business. On 5/22/12 8:48 PM, Odhiambo Washington wrote:
@Brian,
Do you think there is an ISP in the world that can guarantee a client a uniform bandwidth between the client's CPE and every destination in the world? Hse -- 1Mbps -- ISP ---1Mbps -- ANY DESTINATION
If you were offered this product (what they referred to as a dedicated service) it would cost more than you are paying for your current contended service.
I think what you are talking about is impossible. However, they can work out something that roughly averages what they sell to clients who pay for CIR (I don't recall well the term)... they have a formular....
Contention ratios vary from one provider to another. Some countries like the UK have some defined contention ratios on DSL/broadband services. For Businesses contention ratios are 20:1 For home users contention rations are 50:1 Of course the business people pay more than home users. This is how the usage works out. During the day the bandwidth is primarily used by the corporate world and at night, when the corporate world transitions to their homes, they use the same capacity. So the ISPs are able to resell the same capacity 24hrs in a day to maximize on their returns.
I know they can guarantee bandwidth on point2point links, which you can easily test using an applications like iperf/jperf running on hosts at the two points, not point2multipoint (where multipoint is Int'l)
What you may want to find out your providers contention ratio. Bear in mind that any carrier or transit provider also has contention ratios. I have seen carriers that do a ratio of 2:1 for instance every 10Gbps they buy the expect to make sales of 20Gbps, etc. Hope that helps. Regards, Michuki.
participants (4)
-
Brian Ngure
-
John Gitau
-
Michuki Mwangi
-
Odhiambo Washington