Technical office management software
Anyone have an idea where i can get the above software? basically it should be able to record when a gadget (laptop,desktop,printers) was brought in,symptoms,diagnosis,charges & the current condition on 'discharge' ... -- No mountain is too high to keep you from Climbing it.... Life is not about waiting for storms to pass....it's about learning how to dance in the rain,or even swim when necessary ** Lawrence K +254720784912 +254737103681
I have heard of helpdesk softwares in which "tickets" are tagged to an asset and on closing the said ticket, u get to enter in the "resolution". I saw this in ManageEngine. On Fri, Oct 22, 2010 at 1:01 PM, Lawrence Kago <lawrencekago@gmail.com>wrote:
Anyone have an idea where i can get the above software?
basically it should be able to record when a gadget (laptop,desktop,printers) was brought in,symptoms,diagnosis,charges & the current condition on 'discharge' ...
-- No mountain is too high to keep you from Climbing it....
Life is not about waiting for storms to pass....it's about learning how to dance in the rain,or even swim when necessary **
Lawrence K +254720784912 +254737103681
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
Hey Lawrence, I have a custom made system u are looking for, 0723206839 is my number. Thanks, Sam On Fri, Oct 22, 2010 at 1:22 PM, Peter Karunyu <pkarunyu@gmail.com> wrote:
I have heard of helpdesk softwares in which "tickets" are tagged to an asset and on closing the said ticket, u get to enter in the "resolution". I saw this in ManageEngine.
On Fri, Oct 22, 2010 at 1:01 PM, Lawrence Kago <lawrencekago@gmail.com>wrote:
Anyone have an idea where i can get the above software?
basically it should be able to record when a gadget (laptop,desktop,printers) was brought in,symptoms,diagnosis,charges & the current condition on 'discharge' ...
-- No mountain is too high to keep you from Climbing it....
Life is not about waiting for storms to pass....it's about learning how to dance in the rain,or even swim when necessary **
Lawrence K +254720784912 +254737103681
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
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Have a look at http://otrs.org/ free! On 10/25/2010 08:25 AM, Sam Nzau wrote:
Hey Lawrence,
I have a custom made system u are looking for, 0723206839 is my number.
Thanks,
Sam
On Fri, Oct 22, 2010 at 1:22 PM, Peter Karunyu <pkarunyu@gmail.com <mailto:pkarunyu@gmail.com>> wrote:
I have heard of helpdesk softwares in which "tickets" are tagged to an asset and on closing the said ticket, u get to enter in the "resolution". I saw this in ManageEngine.
On Fri, Oct 22, 2010 at 1:01 PM, Lawrence Kago <lawrencekago@gmail.com <mailto:lawrencekago@gmail.com>> wrote:
Anyone have an idea where i can get the above software?
basically it should be able to record when a gadget (laptop,desktop,printers) was brought in,symptoms,diagnosis,charges & the current condition on 'discharge' ...
-- No mountain is too high to keep you from Climbing it....
Life is not about waiting for storms to pass....it's about learning how to dance in the rain,or even swim when necessary //
Lawrence K +254720784912 +254737103681
Have a look at RT from Best Practical On Mon, Oct 25, 2010 at 8:25 AM, Sam Nzau <sampishabby@gmail.com> wrote:
Hey Lawrence,
I have a custom made system u are looking for, 0723206839 is my number.
Thanks,
Sam
On Fri, Oct 22, 2010 at 1:22 PM, Peter Karunyu <pkarunyu@gmail.com> wrote:
I have heard of helpdesk softwares in which "tickets" are tagged to an asset and on closing the said ticket, u get to enter in the "resolution". I saw this in ManageEngine.
On Fri, Oct 22, 2010 at 1:01 PM, Lawrence Kago <lawrencekago@gmail.com>wrote:
Anyone have an idea where i can get the above software?
basically it should be able to record when a gadget (laptop,desktop,printers) was brought in,symptoms,diagnosis,charges & the current condition on 'discharge' ...
-- No mountain is too high to keep you from Climbing it....
Life is not about waiting for storms to pass....it's about learning how to dance in the rain,or even swim when necessary **
Lawrence K +254720784912 +254737103681
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
@ Mugo am using RT,but its not flexible ie..no options for...'symptoms',diagnosis,charges & the current condition on 'discharge' . Sawa Nzau [?]ng u! On Wed, Oct 27, 2010 at 8:34 AM, m mugo <mugo2of3@gmail.com> wrote:
Have a look at RT from Best Practical
On Mon, Oct 25, 2010 at 8:25 AM, Sam Nzau <sampishabby@gmail.com> wrote:
Hey Lawrence,
I have a custom made system u are looking for, 0723206839 is my number.
Thanks,
Sam
On Fri, Oct 22, 2010 at 1:22 PM, Peter Karunyu <pkarunyu@gmail.com>wrote:
I have heard of helpdesk softwares in which "tickets" are tagged to an asset and on closing the said ticket, u get to enter in the "resolution". I saw this in ManageEngine.
On Fri, Oct 22, 2010 at 1:01 PM, Lawrence Kago <lawrencekago@gmail.com>wrote:
Anyone have an idea where i can get the above software?
basically it should be able to record when a gadget (laptop,desktop,printers) was brought in,symptoms,diagnosis,charges & the current condition on 'discharge' ...
-- No mountain is too high to keep you from Climbing it....
Life is not about waiting for storms to pass....it's about learning how to dance in the rain,or even swim when necessary **
Lawrence K +254720784912 +254737103681
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
-- No mountain is too high to keep you from Climbing it.... Life is not about waiting for storms to pass....it's about learning how to dance in the rain,or even swim when necessary ** Lawrence K +254720784912 +254737103681
I need one that in years to come a client comes back & we can refer to what was done on the machine...some clients dont keep records of what happened (some of the age don't allow them :) ),paper work.....nooo On Wed, Oct 27, 2010 at 8:38 AM, Lawrence Kago <lawrencekago@gmail.com>wrote:
@ Mugo am using RT,but its not flexible ie..no options for...'symptoms',diagnosis,charges & the current condition on 'discharge' .
Sawa Nzau [?]ng u!
On Wed, Oct 27, 2010 at 8:34 AM, m mugo <mugo2of3@gmail.com> wrote:
Have a look at RT from Best Practical
On Mon, Oct 25, 2010 at 8:25 AM, Sam Nzau <sampishabby@gmail.com> wrote:
Hey Lawrence,
I have a custom made system u are looking for, 0723206839 is my number.
Thanks,
Sam
On Fri, Oct 22, 2010 at 1:22 PM, Peter Karunyu <pkarunyu@gmail.com>wrote:
I have heard of helpdesk softwares in which "tickets" are tagged to an asset and on closing the said ticket, u get to enter in the "resolution". I saw this in ManageEngine.
On Fri, Oct 22, 2010 at 1:01 PM, Lawrence Kago <lawrencekago@gmail.com>wrote:
Anyone have an idea where i can get the above software?
basically it should be able to record when a gadget (laptop,desktop,printers) was brought in,symptoms,diagnosis,charges & the current condition on 'discharge' ...
-- No mountain is too high to keep you from Climbing it....
Life is not about waiting for storms to pass....it's about learning how to dance in the rain,or even swim when necessary **
Lawrence K +254720784912 +254737103681
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
-- No mountain is too high to keep you from Climbing it....
Life is not about waiting for storms to pass....it's about learning how to dance in the rain,or even swim when necessary **
Lawrence K +254720784912 +254737103681
-- No mountain is too high to keep you from Climbing it.... Life is not about waiting for storms to pass....it's about learning how to dance in the rain,or even swim when necessary ** Lawrence K +254720784912 +254737103681
On Wed, Oct 27, 2010 at 8:38 AM, Lawrence Kago <lawrencekago@gmail.com>wrote:
@ Mugo am using RT,but its not flexible ie..no options for...'symptoms',diagnosis,charges & the current condition on 'discharge' .
Have you looked at RT's Custom Fields? You can use them to achieve all that. -- Best regards, Odhiambo WASHINGTON, Nairobi,KE +254733744121/+254722743223 _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ Damn!!
participants (6)
-
Jonas | Lamu Software -
Lawrence Kago -
m mugo -
Odhiambo Washington -
Peter Karunyu -
Sam Nzau