@ Mugo am using RT,but its not flexible ie..no options for ...'symptoms',diagnosis,charges & the current condition on 'discharge'.

Sawa Nzau ng  u!

On Wed, Oct 27, 2010 at 8:34 AM, m mugo <mugo2of3@gmail.com> wrote:

Have a look at RT from Best Practical

On Mon, Oct 25, 2010 at 8:25 AM, Sam Nzau <sampishabby@gmail.com> wrote:

Hey Lawrence,


I have a custom made system u are looking for, 0723206839 is my number.

Thanks,

Sam

On Fri, Oct 22, 2010 at 1:22 PM, Peter Karunyu <pkarunyu@gmail.com> wrote:

I have heard of helpdesk softwares in which "tickets" are tagged to an asset and on closing the said ticket, u get to enter in the "resolution". I saw this in ManageEngine.

On Fri, Oct 22, 2010 at 1:01 PM, Lawrence Kago <lawrencekago@gmail.com> wrote:

Anyone have an idea where i can get the above software?

basically it should be able to record when a gadget (laptop,desktop,printers) was brought in,symptoms,diagnosis,charges & the current condition on 'discharge' ...

--
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Life is not about waiting for storms to pass....it's about learning how to dance in the rain,or even swim when necessary



Lawrence K
+254720784912
+254737103681

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--
No mountain is too high to keep you from Climbing it....

Life is not about waiting for storms to pass....it's about learning how to dance in the rain,or even swim when necessary



Lawrence K
+254720784912
+254737103681