Reply to knamrata743@gmail.com ONLY We have a job opening of L1? ? ?Support Application-VAS Engineer with a telecommunication company Mahindra Comviva. Below is the JD. Company URL: www.mahindracomviva.com Job Location- ?Kenya Job Requirements: Experience – ?3-6 years of relevant experience Skills – Working experience of protocol domains of Mobile Money Network/Environment is required, such as knowledge of mobile money protocols ISO, HTTP get/post, HTTPS as well as other known standard protocols like SMPP, Diameter, SNMP, SOAP etc. , Sound Knowledge of M-Commerce(Mobile Money , IN and ETOP-up Systems), Knowledge of Mobile voucher solutions, IN Interface for Airtime top-up , to the Post paid Billing system for bill payment & to KYC system for eligibility criteria, Knowledge of Linux/ Unix, VAS (SMSC, MMSC), Oracle, SQL Communication – Above Average Notice Period : Not more than 60 Days L1 ? ? Support (Application): JOB DESCRIPTION – L1?support VAS Application Engineer (L1?-App) Position Profile: Profile Summary The candidate will be responsible for MFS Operations, implementation, and Project Management VAS & Mobile Money infrastructure / Service Position Requirements Essential: · Holding a bachelor degree/ Master Degree in Tech preferable BE/BCA/B-Tech/MCA · Minimum experience of 4-5 year on detailed knowledge of banking application and compliance and maintain mobile money security & Operations in mixed environment like Intelligent Network/Charging Systems, and Value added system, as well as associated services and services deployment · Experience of protocol domains of Mobile Money Network/Environment is required, such as knowledge of mobile money protocols ISO, HTTP get/post, HTTPS as well as other known standard protocols like SMPP, Diameter, SNMP, SOAP etc. · Sound Knowledge of M-Commerce(Mobile Money , IN and Etop-up Systems) · Knowledge of Linux/ Unix, VAS (SMSC, MMSC), Oracle, SQL · Excellent oral and written communication and inter-personal skills Preferred: · CCNA / CCNP Certification would be preferred · Good Knowledge on IT Network & BSS Systems Role & Responsibilities The candidate will be responsible to: · Policy Deployment / Hardening · Acts as an escalation point for customer support to diagnose and resolve complex application/systems issues · Exercise judgment within defined standard practice and procedures to analyze application/systems issues to determine the cause of the problem and then collaborate with others to resolve the issue in a timely matter. · Maintain lab systems used for troubleshooting and testing · Validate resolution of issues by any means necessary (i.e. replication of problem reported and solution), and analyze solution for accuracy and completeness. · Recommend changes in support practices, maintenance and standards, and cross-training required to better share support responsibilities across the team and with the solution owners. · Create process and troubleshooting documentation · May provide guidance and training to less experienced support personnel. · Attend on-going training sessions to achieve level of technical skill needed to solve more complex problems · Effectively communicate with internal and external personnel at all levels of the business. · Troubleshooting and debugging complex, multi-tier application. Strong knowledge of the Microsoft Windows operating system. · Experience troubleshooting .NET applications · Fault diagnosis using MS/Linux/solaris logs/ events · SQL/Oracle Server database administration and engineering skills · Excellent analytical, problem solving and debugging skills · Relay complex technical information/solutions · Work independently and multi-task · Ability to work in a team environment, with internal and external customers · Ability to participate in an on call coverage rotation for after hours, weekend and holiday coverage in a 24/7 operations environment. Competences Functional: · Strong written/verbal communication skills · Positive and flexible attitude · Ability to think clearly, identify risks, anticipate eventualities and resolve problems under pressure · Ability to understand and comply with business processes and procedures · Ability to interact with users / partners / vendors / sub-contractors effectively · Ability to understand and comply with methods, standards, guidelines, tools, techniques and procedures · Strong knowledge of Microsoft Windows Server 2K serious, Linux and Solaris operating systems. System administration and support experience is preferred. · Software support using ASP.NET, C#, Java and MS SQL Server database. · Experience with general web programming interfaces, i.e. HTML /CSS /Javascript/.net · Hand on with IIS web servers , mobile SMS services, Mobile Browser, J2ME Applications · Experience with Secure Telnet applications [Putty] and Windows Remote Desktop Sharing · Strong knowledge of FTP processes · General knowledge on Network, OS , DB and APP security Managerial: · Good team player · Ability to complete tasks within agreed budget, timeframe and quality requirements · Ability to produce and monitor effective plans and take responsibility for achieving them – by co-coordinating resources, expediting progress and escalating problem issues If you are doing same kind of role then please send your CV along with below the information: Current company- Current Designation- Total years of experience- Relevant years of experience (Mobile money/VAS/Unix/Linux)- Skills- Current reporting to?- Current location- Nationality- Born and bought up in which country- Current salary (Gross and Net)- Current benefits (apart from salary) Expected salary (Net and gross)- Notice period- Look forward for your prompt reply. 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