I'm considering accesskenya's access at home. does anyone on this list have it. My real test for any ISP is does it load YouTube or video without buffering. I've been on Orange but it seems problematic during the day and have to wait till 1 am to experience decent speeds. -- Sent from Gmail Mobile
Me. Delivers what it says on the box. Rock solid. On Sunday, September 9, 2012, Kevin Omondi wrote:
I'm considering accesskenya's access at home. does anyone on this list have it. My real test for any ISP is does it load YouTube or video without buffering.
I've been on Orange but it seems problematic during the day and have to wait till 1 am to experience decent speeds.
-- Sent from Gmail Mobile
@rad wimax or fiber? Also anyone on jamii telecoms Faiba service? On Sun, Sep 9, 2012 at 10:27 PM, Rad! <conradakunga@gmail.com> wrote:
Me. Delivers what it says on the box. Rock solid.
On Sunday, September 9, 2012, Kevin Omondi wrote:
I'm considering accesskenya's access at home. does anyone on this list have it. My real test for any ISP is does it load YouTube or video without buffering.
I've been on Orange but it seems problematic during the day and have to wait till 1 am to experience decent speeds.
-- Sent from Gmail Mobile
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-- Regards, Mark Mwangi markmwangi.me.ke
WiMAX On Monday, September 10, 2012, Mark Mwangi wrote:
@rad wimax or fiber? Also anyone on jamii telecoms Faiba service?
On Sun, Sep 9, 2012 at 10:27 PM, Rad! <conradakunga@gmail.com<javascript:_e({}, 'cvml', 'conradakunga@gmail.com');>
wrote:
Me. Delivers what it says on the box. Rock solid.
On Sunday, September 9, 2012, Kevin Omondi wrote:
I'm considering accesskenya's access at home. does anyone on this list have it. My real test for any ISP is does it load YouTube or video without buffering.
I've been on Orange but it seems problematic during the day and have to wait till 1 am to experience decent speeds.
-- Sent from Gmail Mobile
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-- Regards,
Mark Mwangi
markmwangi.me.ke
Safcom or KDN ________________________________ From: Rad! <conradakunga@gmail.com> To: Skunkworks Mailing List <skunkworks@lists.my.co.ke> Sent: Monday, September 10, 2012 4:26 PM Subject: Re: [Skunkworks] accesskenya's access at home WiMAX On Monday, September 10, 2012, Mark Mwangi wrote: @rad wimax or fiber? Also anyone on jamii telecoms Faiba service?
On Sun, Sep 9, 2012 at 10:27 PM, Rad! <conradakunga@gmail.com> wrote:
Me. Delivers what it says on the box. Rock solid.
On Sunday, September 9, 2012, Kevin Omondi wrote:
I'm considering accesskenya's access at home. does anyone on this list have it. My real test for any ISP is does it load YouTube or video without buffering.
I've been on Orange but it seems problematic during the day and have to wait till 1 am to experience decent speeds.
-- Sent from Gmail Mobile
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke ------------ List info, subscribe/unsubscribe http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------
Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
-- Regards,
Mark Mwangi
markmwangi.me.ke
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke ------------ List info, subscribe/unsubscribe http://orion.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
Most issues people have is due to ignoring location. Most service providers are really good at various places and offer crap at others. Example, at kapsabet use safaricom, at Karen and most of nging road go faiba , at Nairobi west zuku works but when things go wrong they are a pain, so have a backup. I'm sure access is really good at some places I don't know. So maybe let us know where you are. Sent from my iPad On 10 Sep 2012, at 18:26, richard were <richard.were@yahoo.com> wrote:
Safcom or KDN
From: Rad! <conradakunga@gmail.com> To: Skunkworks Mailing List <skunkworks@lists.my.co.ke> Sent: Monday, September 10, 2012 4:26 PM Subject: Re: [Skunkworks] accesskenya's access at home
WiMAX
On Monday, September 10, 2012, Mark Mwangi wrote: @rad wimax or fiber? Also anyone on jamii telecoms Faiba service?
On Sun, Sep 9, 2012 at 10:27 PM, Rad! <conradakunga@gmail.com> wrote: Me. Delivers what it says on the box. Rock solid.
On Sunday, September 9, 2012, Kevin Omondi wrote: I'm considering accesskenya's access at home. does anyone on this list have it. My real test for any ISP is does it load YouTube or video without buffering.
I've been on Orange but it seems problematic during the day and have to wait till 1 am to experience decent speeds.
-- Sent from Gmail Mobile
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-- Regards,
Mark Mwangi
markmwangi.me.ke
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Zuku .for me pushing awesome speeds 7.35 mbps and we watch XYZ from our phones
@benjamin what package are you on? On Tue, Sep 11, 2012 at 12:09 PM, Benjamin <anangwe@gmail.com> wrote:
Zuku .for me pushing awesome speeds 7.35 mbps and we watch XYZ from our phones
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The 8mb package . with the 80 something channels someone called the dudes to map the Fiber to all houses in the kam court
Well dudes came to our compound too in Kilimani and passed that TriplePlay cable and I am not getting the speed you have. I was on Turbo 1 before (no TV), was getting average speed; did an upgrade to 8 + TV, speed did not improved much, surely not by 8 fold !! But then I was with AK before and still happy to have move to Zuku ;) On 11 September 2012 12:23, Benjamin <anangwe@gmail.com> wrote:
The 8mb package . with the 80 something channels
someone called the dudes to map the Fiber to all houses in the kam court
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as John Gitau rightly points out, all this info is only partially useful if the location of need/use is not given On Sep 11, 2012 12:20 PM, "Mark Mwangi" <mwangy@gmail.com> wrote:
@benjamin what package are you on?
On Tue, Sep 11, 2012 at 12:09 PM, Benjamin <anangwe@gmail.com> wrote:
Zuku .for me pushing awesome speeds 7.35 mbps and we watch XYZ from our phones
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Mark Mwangi
markmwangi.me.ke
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@benjamin am on the 1mbps package and they keep throttling me after a while to 30kBps. Will upgrade next month. On Tue, Sep 11, 2012 at 12:25 PM, amanya <whynnot@gmail.com> wrote:
as John Gitau rightly points out, all this info is only partially useful if the location of need/use is not given On Sep 11, 2012 12:20 PM, "Mark Mwangi" <mwangy@gmail.com> wrote:
@benjamin what package are you on?
On Tue, Sep 11, 2012 at 12:09 PM, Benjamin <anangwe@gmail.com> wrote:
Zuku .for me pushing awesome speeds 7.35 mbps and we watch XYZ from our phones
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Mark Mwangi
markmwangi.me.ke
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Does not matter which package you are on, they will throttle you to 30kBps (on a good day) and normally much less. On Tue, Sep 11, 2012 at 12:46 PM, Mark Mwangi <mwangy@gmail.com> wrote:
@benjamin am on the 1mbps package and they keep throttling me after a while to 30kBps. Will upgrade next month.
On Tue, Sep 11, 2012 at 12:25 PM, amanya <whynnot@gmail.com> wrote:
as John Gitau rightly points out, all this info is only partially useful if the location of need/use is not given On Sep 11, 2012 12:20 PM, "Mark Mwangi" <mwangy@gmail.com> wrote:
@benjamin what package are you on?
On Tue, Sep 11, 2012 at 12:09 PM, Benjamin <anangwe@gmail.com> wrote:
Zuku .for me pushing awesome speeds 7.35 mbps and we watch XYZ from our phones
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Mark Mwangi
markmwangi.me.ke
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markmwangi.me.ke
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-- Regards Brian Ngure
the 1mb package is rationed in a 1 : 8 you have to specify to them if you are getting a dedicated link or a shared link
Then an upgrade won't help you. And technically if on your contract never said anything about throttling speeds, that is not offering the Internet by definition:-). But no one seems to get this argument so I just let it be. An upgrade won't help unless they offer you more than 30kbps, which would make it the bandwidth you actually pay for not a 1mbps. Last time I checked zuku has no fair use policy like safaricom who has theirs defined for customers. Gitau Sent from my iPad On 11 Sep 2012, at 12:46, Mark Mwangi <mwangy@gmail.com> wrote:
@benjamin am on the 1mbps package and they keep throttling me after a while to 30kBps. Will upgrade next month.
On Tue, Sep 11, 2012 at 12:25 PM, amanya <whynnot@gmail.com> wrote: as John Gitau rightly points out, all this info is only partially useful if the location of need/use is not given
On Sep 11, 2012 12:20 PM, "Mark Mwangi" <mwangy@gmail.com> wrote: @benjamin what package are you on?
On Tue, Sep 11, 2012 at 12:09 PM, Benjamin <anangwe@gmail.com> wrote: Zuku .for me pushing awesome speeds 7.35 mbps and we watch XYZ from our phones
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They have a fair use policy which stipulates the advertised speed is only to their local data centers and international bandwith is shared. http://zuku.co.ke/triple-play/fair-usage-policy.html assume the bigger the package the higher the throttling cap. So if I sign up for the 8mps I will/should get higher than 30kBps when throttled. On Tue, Sep 11, 2012 at 3:55 PM, John Gitau <jgitau@gmail.com> wrote:
Then an upgrade won't help you.
And technically if on your contract never said anything about throttling speeds, that is not offering the Internet by definition:-).
But no one seems to get this argument so I just let it be. An upgrade won't help unless they offer you more than 30kbps, which would make it the bandwidth you actually pay for not a 1mbps.
Last time I checked zuku has no fair use policy like safaricom who has theirs defined for customers.
Gitau Sent from my iPad
On 11 Sep 2012, at 12:46, Mark Mwangi <mwangy@gmail.com> wrote:
@benjamin am on the 1mbps package and they keep throttling me after a while to 30kBps. Will upgrade next month.
On Tue, Sep 11, 2012 at 12:25 PM, amanya <whynnot@gmail.com> wrote:
as John Gitau rightly points out, all this info is only partially useful if the location of need/use is not given On Sep 11, 2012 12:20 PM, "Mark Mwangi" <mwangy@gmail.com> wrote:
@benjamin what package are you on?
On Tue, Sep 11, 2012 at 12:09 PM, Benjamin <anangwe@gmail.com> wrote:
Zuku .for me pushing awesome speeds 7.35 mbps and we watch XYZ from our phones
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Mark Mwangi
markmwangi.me.ke
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Zuku's fair use policy is so vague and trying to get answers from them about it is like trying to get blood out of a stone. On Tue, Sep 11, 2012 at 4:01 PM, Mark Mwangi <mwangy@gmail.com> wrote:
They have a fair use policy which stipulates the advertised speed is only to their local data centers and international bandwith is shared. http://zuku.co.ke/triple-play/fair-usage-policy.html assume the bigger the package the higher the throttling cap. So if I sign up for the 8mps I will/should get higher than 30kBps when throttled.
On Tue, Sep 11, 2012 at 3:55 PM, John Gitau <jgitau@gmail.com> wrote:
Then an upgrade won't help you.
And technically if on your contract never said anything about throttling speeds, that is not offering the Internet by definition:-).
But no one seems to get this argument so I just let it be. An upgrade won't help unless they offer you more than 30kbps, which would make it the bandwidth you actually pay for not a 1mbps.
Last time I checked zuku has no fair use policy like safaricom who has theirs defined for customers.
Gitau Sent from my iPad
On 11 Sep 2012, at 12:46, Mark Mwangi <mwangy@gmail.com> wrote:
@benjamin am on the 1mbps package and they keep throttling me after a while to 30kBps. Will upgrade next month.
On Tue, Sep 11, 2012 at 12:25 PM, amanya <whynnot@gmail.com> wrote:
as John Gitau rightly points out, all this info is only partially useful if the location of need/use is not given On Sep 11, 2012 12:20 PM, "Mark Mwangi" <mwangy@gmail.com> wrote:
@benjamin what package are you on?
On Tue, Sep 11, 2012 at 12:09 PM, Benjamin <anangwe@gmail.com> wrote:
Zuku .for me pushing awesome speeds 7.35 mbps and we watch XYZ from our phones
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-- Regards,
Mark Mwangi
markmwangi.me.ke
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Mark Mwangi
markmwangi.me.ke
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-- Regards Brian Ngure
@brian are you also on the 8mbps? have you ever hit that speed on international sites or speedtest? On Tue, Sep 11, 2012 at 4:04 PM, Brian Ngure <brian@pixie.co.ke> wrote:
Zuku's fair use policy is so vague and trying to get answers from them about it is like trying to get blood out of a stone.
On Tue, Sep 11, 2012 at 4:01 PM, Mark Mwangi <mwangy@gmail.com> wrote:
They have a fair use policy which stipulates the advertised speed is only to their local data centers and international bandwith is shared. http://zuku.co.ke/triple-play/fair-usage-policy.html assume the bigger the package the higher the throttling cap. So if I sign up for the 8mps I will/should get higher than 30kBps when throttled.
On Tue, Sep 11, 2012 at 3:55 PM, John Gitau <jgitau@gmail.com> wrote:
Then an upgrade won't help you.
And technically if on your contract never said anything about throttling speeds, that is not offering the Internet by definition:-).
But no one seems to get this argument so I just let it be. An upgrade won't help unless they offer you more than 30kbps, which would make it the bandwidth you actually pay for not a 1mbps.
Last time I checked zuku has no fair use policy like safaricom who has theirs defined for customers.
Gitau Sent from my iPad
On 11 Sep 2012, at 12:46, Mark Mwangi <mwangy@gmail.com> wrote:
@benjamin am on the 1mbps package and they keep throttling me after a while to 30kBps. Will upgrade next month.
On Tue, Sep 11, 2012 at 12:25 PM, amanya <whynnot@gmail.com> wrote:
as John Gitau rightly points out, all this info is only partially useful if the location of need/use is not given On Sep 11, 2012 12:20 PM, "Mark Mwangi" <mwangy@gmail.com> wrote:
@benjamin what package are you on?
On Tue, Sep 11, 2012 at 12:09 PM, Benjamin <anangwe@gmail.com> wrote:
Zuku .for me pushing awesome speeds 7.35 mbps and we watch XYZ from our phones
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-- Regards,
Mark Mwangi
markmwangi.me.ke
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Brian Ngure
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I'm on 8. Average speedtest is 0.02 to 0.2mbps. Sometimes it is good, but that is once in a blue moon. Then I get maybe 1mbps. On 11 Sep 2012 17:45, "Mark Mwangi" <mwangy@gmail.com> wrote:
@brian are you also on the 8mbps? have you ever hit that speed on international sites or speedtest?
On Tue, Sep 11, 2012 at 4:04 PM, Brian Ngure <brian@pixie.co.ke> wrote:
Zuku's fair use policy is so vague and trying to get answers from them about it is like trying to get blood out of a stone.
On Tue, Sep 11, 2012 at 4:01 PM, Mark Mwangi <mwangy@gmail.com> wrote:
They have a fair use policy which stipulates the advertised speed is only to their local data centers and international bandwith is shared. http://zuku.co.ke/triple-play/fair-usage-policy.html assume the bigger the package the higher the throttling cap. So if I sign up for the 8mps I will/should get higher than 30kBps when throttled.
On Tue, Sep 11, 2012 at 3:55 PM, John Gitau <jgitau@gmail.com> wrote:
Then an upgrade won't help you.
And technically if on your contract never said anything about throttling speeds, that is not offering the Internet by definition:-).
But no one seems to get this argument so I just let it be. An upgrade won't help unless they offer you more than 30kbps, which would make it the bandwidth you actually pay for not a 1mbps.
Last time I checked zuku has no fair use policy like safaricom who has theirs defined for customers.
Gitau Sent from my iPad
On 11 Sep 2012, at 12:46, Mark Mwangi <mwangy@gmail.com> wrote:
@benjamin am on the 1mbps package and they keep throttling me after a while to 30kBps. Will upgrade next month.
On Tue, Sep 11, 2012 at 12:25 PM, amanya <whynnot@gmail.com> wrote:
as John Gitau rightly points out, all this info is only partially useful if the location of need/use is not given On Sep 11, 2012 12:20 PM, "Mark Mwangi" <mwangy@gmail.com> wrote:
@benjamin what package are you on?
On Tue, Sep 11, 2012 at 12:09 PM, Benjamin <anangwe@gmail.com> wrote:
> Zuku .for me pushing awesome speeds 7.35 mbps and we watch XYZ from > our phones > > _______________________________________________ > Skunkworks mailing list > Skunkworks@lists.my.co.ke > ------------ > List info, subscribe/unsubscribe > http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks > ------------ > > Skunkworks Rules > http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 > ------------ > Other services @ http://my.co.ke >
-- Regards,
Mark Mwangi
markmwangi.me.ke
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke ------------ List info, subscribe/unsubscribe http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------
Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke ------------ List info, subscribe/unsubscribe http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------
Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
-- Regards,
Mark Mwangi
markmwangi.me.ke
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke ------------ List info, subscribe/unsubscribe http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------
Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke ------------ List info, subscribe/unsubscribe http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------
Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
-- Regards,
Mark Mwangi
markmwangi.me.ke
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke ------------ List info, subscribe/unsubscribe http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------
Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
-- Regards
Brian Ngure
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke ------------ List info, subscribe/unsubscribe http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------
Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
-- Regards,
Mark Mwangi
markmwangi.me.ke
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke ------------ List info, subscribe/unsubscribe http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------
Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
In Jamuhuri/Kilimani Belt, Am on the 8Mbps connection ..... Thing is this people dont tell you accurately what 8Mbps means. Its 8 to the local servers. Internationally, depends on the server you are accessing. I get anywhere between 1 - 5mbps on a good day. Regards, On 11 September 2012 17:50, Brian Ngure <brian@pixie.co.ke> wrote:
I'm on 8. Average speedtest is 0.02 to 0.2mbps. Sometimes it is good, but that is once in a blue moon. Then I get maybe 1mbps.
On 11 Sep 2012 17:45, "Mark Mwangi" <mwangy@gmail.com> wrote:
@brian are you also on the 8mbps? have you ever hit that speed on international sites or speedtest?
On Tue, Sep 11, 2012 at 4:04 PM, Brian Ngure <brian@pixie.co.ke> wrote:
Zuku's fair use policy is so vague and trying to get answers from them about it is like trying to get blood out of a stone.
On Tue, Sep 11, 2012 at 4:01 PM, Mark Mwangi <mwangy@gmail.com> wrote:
They have a fair use policy which stipulates the advertised speed is only to their local data centers and international bandwith is shared. http://zuku.co.ke/triple-play/fair-usage-policy.html assume the bigger the package the higher the throttling cap. So if I sign up for the 8mps I will/should get higher than 30kBps when throttled.
On Tue, Sep 11, 2012 at 3:55 PM, John Gitau <jgitau@gmail.com> wrote:
Then an upgrade won't help you.
And technically if on your contract never said anything about throttling speeds, that is not offering the Internet by definition:-).
But no one seems to get this argument so I just let it be. An upgrade won't help unless they offer you more than 30kbps, which would make it the bandwidth you actually pay for not a 1mbps.
Last time I checked zuku has no fair use policy like safaricom who has theirs defined for customers.
Gitau Sent from my iPad
On 11 Sep 2012, at 12:46, Mark Mwangi <mwangy@gmail.com> wrote:
@benjamin am on the 1mbps package and they keep throttling me after a while to 30kBps. Will upgrade next month.
On Tue, Sep 11, 2012 at 12:25 PM, amanya <whynnot@gmail.com> wrote:
as John Gitau rightly points out, all this info is only partially useful if the location of need/use is not given On Sep 11, 2012 12:20 PM, "Mark Mwangi" <mwangy@gmail.com> wrote:
> @benjamin what package are you on? > > On Tue, Sep 11, 2012 at 12:09 PM, Benjamin <anangwe@gmail.com>wrote: > >> Zuku .for me pushing awesome speeds 7.35 mbps and we watch XYZ from >> our phones >> >> _______________________________________________ >> Skunkworks mailing list >> Skunkworks@lists.my.co.ke >> ------------ >> List info, subscribe/unsubscribe >> http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks >> ------------ >> >> Skunkworks Rules >> http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 >> ------------ >> Other services @ http://my.co.ke >> > > > > -- > Regards, > > Mark Mwangi > > markmwangi.me.ke > > > > > > > _______________________________________________ > Skunkworks mailing list > Skunkworks@lists.my.co.ke > ------------ > List info, subscribe/unsubscribe > http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks > ------------ > > Skunkworks Rules > http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 > ------------ > Other services @ http://my.co.ke >
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke ------------ List info, subscribe/unsubscribe http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------
Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
-- Regards,
Mark Mwangi
markmwangi.me.ke
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke ------------ List info, subscribe/unsubscribe http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------
Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke ------------ List info, subscribe/unsubscribe http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------
Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
-- Regards,
Mark Mwangi
markmwangi.me.ke
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke ------------ List info, subscribe/unsubscribe http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------
Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
-- Regards
Brian Ngure
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke ------------ List info, subscribe/unsubscribe http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------
Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
-- Regards,
Mark Mwangi
markmwangi.me.ke
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke ------------ List info, subscribe/unsubscribe http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------
Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
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-- James M. Muendo P.O Box 28016 - 00200, Nairobi. Mobile: +254720 100 547 Skype:tim.rick | Twitter: @MMuendo | gtalk: timrick | Web: www.muendo.co.ke <james@muendo.co.ke> <http://muendoshead.blogspot.com/>
http://zuku.co.ke/triple-play/fair-usage-policy.html is not clear for me. Like how much you can download before triggering the FUP. lets have a look at some parts of it and highlight /*embolden* areas that just don't make me happy: *Zuku residential always-on, (1) unlimited, flat rate fibre-optic cable
broadband Internet access is one of the fastest in the market and the most affordable. Always-on means that your computer can remain connected to the Internet at all times and there is no limit to the connection time for the duration of your subscription.*
* You can subscribe one of three Internet bandwidth options – 1Mbps, 8Mbps or 20Mbps. The bandwidth speed quoted in Tariff Guide and on your bill is the (2)downstream local bandwidth between Zuku datacentres located in Kenya and the Customer’s site. Unlike with many broadband services, ZUKU’S LOCAL BANDWIDTH IS NOT SHARED OR CONTENDED. You are able to enjoy the maximum speeds at the quoted Internet bandwidth to download content that is hosted at Zuku datacentres and we do not limit the amount of data, or the speed at which you download (4)any content between the Zuku datacentres in Kenya and Customer’s Site. For example, if one person at the Customer’s Site is watching a (3)YouTube video, it will stream down to that person at the maximum speed of your connection i.e. 1Mbps, 8Mbps or 20Mbps (because YouTube is localized at Zuku datacentres in Kenya). However, if 4 household members at the Customer’s Site watch different YouTube videos at the same time, each will get 0.25Mbps, 2Mbps and 5Mbps respectively for subscriptions of 1Mbps, 8Mbps or 20Mbps (5)Internet access component of Zuku Triple-play service. Therefore, the (6)higher the Internet speed subscribed to, the better the experience for each user sharing a single Internet connection at the Customer’s Site.*
That they can't guarantee capacity to anywhere beyond their network is normal. And I think anyone selling *unlimited internet *deserves the bashing going their way. The moment frames/packets/labels hit their edge be it at kixp or international edge including their links to Mombasa where the main gateways and depending on their configuration peering is, quite a number of things could get out of hand. We know this no worries. We do however expect them to make responsible choices on their bandwidth acquisitions on our behalf. Even internally a server lets say a dns server will affect your perceived capacity. this could be a database server too. Heck an overloaded asic on a switch or just bad design have been known to affect so called 'local service'. According to ZUKU's FUP, you don't buy (1|8|20)Mbps internet access, you pay for that capacity to their data centers. Beyond that you are on your own. What is not defined is at what point a 1Mbps customer gets throttled down to the 30kbps or whatever the speed may be vs lets say an 8Mbps (remember this should not affect local service) I doubt that very much since most ISP's have aggregation/choke points but I am not arguing, just stating that I doubt the validity of that statement. I would also expect the 8Mbps to get not 30Kbps throttle but maybe (30*8)Kbps since he pays more for the pipe anyway. This is not clear to me and in fact that 30Kbps we are talking about is just conjecture (I used the fgure stated on an earlier email_). It also means the* ''G**uidelines for Selection the Most Appropriate Package*1' '' describing estimate speeds you can get are not really internet but -> content to their data centers. And I agree if a lot more content and caching were done in their data centers then life would be awesome. But life sucks because you dont create content apart from such emails:-). And I'm still on their service because try as I may they are better than quite a number of ISP's that are able to get service to my place to even make me think of switching (I have two connections). It ends up working out for me. so obviously maybe just maybe they would be better off not trying to explain things. Nobody expects magic internet speeds anyway until you promise them. JGitau On Tue, Sep 11, 2012 at 5:50 PM, Brian Ngure <brian@pixie.co.ke> wrote:
I'm on 8. Average speedtest is 0.02 to 0.2mbps. Sometimes it is good, but that is once in a blue moon. Then I get maybe 1mbps.
On 11 Sep 2012 17:45, "Mark Mwangi" <mwangy@gmail.com> wrote:
@brian are you also on the 8mbps? have you ever hit that speed on international sites or speedtest?
On Tue, Sep 11, 2012 at 4:04 PM, Brian Ngure <brian@pixie.co.ke> wrote:
Zuku's fair use policy is so vague and trying to get answers from them about it is like trying to get blood out of a stone.
On Tue, Sep 11, 2012 at 4:01 PM, Mark Mwangi <mwangy@gmail.com> wrote:
They have a fair use policy which stipulates the advertised speed is only to their local data centers and international bandwith is shared. http://zuku.co.ke/triple-play/fair-usage-policy.html assume the bigger the package the higher the throttling cap. So if I sign up for the 8mps I will/should get higher than 30kBps when throttled.
On Tue, Sep 11, 2012 at 3:55 PM, John Gitau <jgitau@gmail.com> wrote:
Then an upgrade won't help you.
And technically if on your contract never said anything about throttling speeds, that is not offering the Internet by definition:-).
But no one seems to get this argument so I just let it be. An upgrade won't help unless they offer you more than 30kbps, which would make it the bandwidth you actually pay for not a 1mbps.
Last time I checked zuku has no fair use policy like safaricom who has theirs defined for customers.
Gitau Sent from my iPad
On 11 Sep 2012, at 12:46, Mark Mwangi <mwangy@gmail.com> wrote:
@benjamin am on the 1mbps package and they keep throttling me after a while to 30kBps. Will upgrade next month.
On Tue, Sep 11, 2012 at 12:25 PM, amanya <whynnot@gmail.com> wrote:
as John Gitau rightly points out, all this info is only partially useful if the location of need/use is not given On Sep 11, 2012 12:20 PM, "Mark Mwangi" <mwangy@gmail.com> wrote:
> @benjamin what package are you on? > > On Tue, Sep 11, 2012 at 12:09 PM, Benjamin <anangwe@gmail.com>wrote: > >> Zuku .for me pushing awesome speeds 7.35 mbps and we watch XYZ from >> our phones >> >> _______________________________________________ >> Skunkworks mailing list >> Skunkworks@lists.my.co.ke >> ------------ >> List info, subscribe/unsubscribe >> http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks >> ------------ >> >> Skunkworks Rules >> http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 >> ------------ >> Other services @ http://my.co.ke >> > > > > -- > Regards, > > Mark Mwangi > > markmwangi.me.ke > > > > > > > _______________________________________________ > Skunkworks mailing list > Skunkworks@lists.my.co.ke > ------------ > List info, subscribe/unsubscribe > http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks > ------------ > > Skunkworks Rules > http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 > ------------ > Other services @ http://my.co.ke >
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke ------------ List info, subscribe/unsubscribe http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------
Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
-- Regards,
Mark Mwangi
markmwangi.me.ke
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke ------------ List info, subscribe/unsubscribe http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------
Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke ------------ List info, subscribe/unsubscribe http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------
Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
-- Regards,
Mark Mwangi
markmwangi.me.ke
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke ------------ List info, subscribe/unsubscribe http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------
Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
-- Regards
Brian Ngure
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke ------------ List info, subscribe/unsubscribe http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------
Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
-- Regards,
Mark Mwangi
markmwangi.me.ke
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke ------------ List info, subscribe/unsubscribe http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------
Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke ------------ List info, subscribe/unsubscribe http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------
Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
-- **Gitau
I have tried asking Zuku for clarification on a number of items in this policy. No response. On Tue, Sep 11, 2012 at 6:58 PM, John Gitau <jgitau@gmail.com> wrote:
http://zuku.co.ke/triple-play/fair-usage-policy.html is not clear for me. Like how much you can download before triggering the FUP. lets have a look at some parts of it and highlight /*embolden* areas that just don't make me happy:
*Zuku residential always-on, (1) unlimited, flat rate fibre-optic cable
broadband Internet access is one of the fastest in the market and the most affordable. Always-on means that your computer can remain connected to the Internet at all times and there is no limit to the connection time for the duration of your subscription.*
* You can subscribe one of three Internet bandwidth options – 1Mbps, 8Mbps or 20Mbps. The bandwidth speed quoted in Tariff Guide and on your bill is the (2)downstream local bandwidth between Zuku datacentres located in Kenya and the Customer’s site. Unlike with many broadband services, ZUKU’S LOCAL BANDWIDTH IS NOT SHARED OR CONTENDED. You are able to enjoy the maximum speeds at the quoted Internet bandwidth to download content that is hosted at Zuku datacentres and we do not limit the amount of data, or the speed at which you download (4)any content between the Zuku datacentres in Kenya and Customer’s Site. For example, if one person at the Customer’s Site is watching a (3)YouTube video, it will stream down to that person at the maximum speed of your connection i.e. 1Mbps, 8Mbps or 20Mbps (because YouTube is localized at Zuku datacentres in Kenya). However, if 4 household members at the Customer’s Site watch different YouTube videos at the same time, each will get 0.25Mbps, 2Mbps and 5Mbps respectively for subscriptions of 1Mbps, 8Mbps or 20Mbps (5)Internet access component of Zuku Triple-play service. Therefore, the (6)higher the Internet speed subscribed to, the better the experience for each user sharing a single Internet connection at the Customer’s Site.*
That they can't guarantee capacity to anywhere beyond their network is normal. And I think anyone selling *unlimited internet *deserves the bashing going their way. The moment frames/packets/labels hit their edge be it at kixp or international edge including their links to Mombasa where the main gateways and depending on their configuration peering is, quite a number of things could get out of hand. We know this no worries. We do however expect them to make responsible choices on their bandwidth acquisitions on our behalf.
Even internally a server lets say a dns server will affect your perceived capacity. this could be a database server too. Heck an overloaded asic on a switch or just bad design have been known to affect so called 'local service'.
According to ZUKU's FUP, you don't buy (1|8|20)Mbps internet access, you pay for that capacity to their data centers. Beyond that you are on your own. What is not defined is at what point a 1Mbps customer gets throttled down to the 30kbps or whatever the speed may be vs lets say an 8Mbps (remember this should not affect local service) I doubt that very much since most ISP's have aggregation/choke points but I am not arguing, just stating that I doubt the validity of that statement. I would also expect the 8Mbps to get not 30Kbps throttle but maybe (30*8)Kbps since he pays more for the pipe anyway. This is not clear to me and in fact that 30Kbps we are talking about is just conjecture (I used the fgure stated on an earlier email_). It also means the* ''G**uidelines for Selection the Most Appropriate Package*1' '' describing estimate speeds you can get are not really internet but -> content to their data centers.
And I agree if a lot more content and caching were done in their data centers then life would be awesome. But life sucks because you dont create content apart from such emails:-). And I'm still on their service because try as I may they are better than quite a number of ISP's that are able to get service to my place to even make me think of switching (I have two connections). It ends up working out for me.
so obviously maybe just maybe they would be better off not trying to explain things. Nobody expects magic internet speeds anyway until you promise them.
JGitau
On Tue, Sep 11, 2012 at 5:50 PM, Brian Ngure <brian@pixie.co.ke> wrote:
I'm on 8. Average speedtest is 0.02 to 0.2mbps. Sometimes it is good, but that is once in a blue moon. Then I get maybe 1mbps.
On 11 Sep 2012 17:45, "Mark Mwangi" <mwangy@gmail.com> wrote:
@brian are you also on the 8mbps? have you ever hit that speed on international sites or speedtest?
On Tue, Sep 11, 2012 at 4:04 PM, Brian Ngure <brian@pixie.co.ke> wrote:
Zuku's fair use policy is so vague and trying to get answers from them about it is like trying to get blood out of a stone.
On Tue, Sep 11, 2012 at 4:01 PM, Mark Mwangi <mwangy@gmail.com> wrote:
They have a fair use policy which stipulates the advertised speed is only to their local data centers and international bandwith is shared. http://zuku.co.ke/triple-play/fair-usage-policy.html assume the bigger the package the higher the throttling cap. So if I sign up for the 8mps I will/should get higher than 30kBps when throttled.
On Tue, Sep 11, 2012 at 3:55 PM, John Gitau <jgitau@gmail.com> wrote:
Then an upgrade won't help you.
And technically if on your contract never said anything about throttling speeds, that is not offering the Internet by definition:-).
But no one seems to get this argument so I just let it be. An upgrade won't help unless they offer you more than 30kbps, which would make it the bandwidth you actually pay for not a 1mbps.
Last time I checked zuku has no fair use policy like safaricom who has theirs defined for customers.
Gitau Sent from my iPad
On 11 Sep 2012, at 12:46, Mark Mwangi <mwangy@gmail.com> wrote:
@benjamin am on the 1mbps package and they keep throttling me after a while to 30kBps. Will upgrade next month.
On Tue, Sep 11, 2012 at 12:25 PM, amanya <whynnot@gmail.com> wrote:
> as John Gitau rightly points out, all this info is only partially > useful if the location of need/use is not given > On Sep 11, 2012 12:20 PM, "Mark Mwangi" <mwangy@gmail.com> wrote: > >> @benjamin what package are you on? >> >> On Tue, Sep 11, 2012 at 12:09 PM, Benjamin <anangwe@gmail.com>wrote: >> >>> Zuku .for me pushing awesome speeds 7.35 mbps and we watch XYZ >>> from our phones >>> >>> _______________________________________________ >>> Skunkworks mailing list >>> Skunkworks@lists.my.co.ke >>> ------------ >>> List info, subscribe/unsubscribe >>> http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks >>> ------------ >>> >>> Skunkworks Rules >>> http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 >>> ------------ >>> Other services @ http://my.co.ke >>> >> >> >> >> -- >> Regards, >> >> Mark Mwangi >> >> markmwangi.me.ke >> >> >> >> >> >> >> _______________________________________________ >> Skunkworks mailing list >> Skunkworks@lists.my.co.ke >> ------------ >> List info, subscribe/unsubscribe >> http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks >> ------------ >> >> Skunkworks Rules >> http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 >> ------------ >> Other services @ http://my.co.ke >> > > _______________________________________________ > Skunkworks mailing list > Skunkworks@lists.my.co.ke > ------------ > List info, subscribe/unsubscribe > http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks > ------------ > > Skunkworks Rules > http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 > ------------ > Other services @ http://my.co.ke >
-- Regards,
Mark Mwangi
markmwangi.me.ke
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke ------------ List info, subscribe/unsubscribe http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------
Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke ------------ List info, subscribe/unsubscribe http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------
Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
-- Regards,
Mark Mwangi
markmwangi.me.ke
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke ------------ List info, subscribe/unsubscribe http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------
Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
-- Regards
Brian Ngure
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke ------------ List info, subscribe/unsubscribe http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------
Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
-- Regards,
Mark Mwangi
markmwangi.me.ke
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-- **Gitau
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-- Regards Brian Ngure
@ John and @ Brian The lack of actual figures is what ticks me off. If they told me that you can download 30GB after which we throttle you then thats fine. But just saying unlimited and extremely vague Fair usage policies that dont actually explain how much is too much then expecting me to be happy is rather ridiculous. I had asked them if I can drop the TV and Phone thing and pay the same for more internet capacity and they said no can do. I have to watch their TV. So as I speak I have no idea where I am on the FUP chart. My bandwidth dances around all day and even at 2 AM I find myself at 30kBps so that FUP is garbage as far as their definition goes. I have no problem with FUP but it needs to be defined. The lack of response is interesting seeing as Riyaz Bachani (Wananchi's CTO I believe) is on this list. Not to put him on the spot but maybe he can explain what gives. I Imagine that fiber is cheaper to run in the long term because you dont pay spectrum fees like in the WIMAX scenario. I suppose then Faiba from Jamii telecom is the only saviour now? On Tue, Sep 11, 2012 at 7:07 PM, Brian Ngure <brian@pixie.co.ke> wrote:
I have tried asking Zuku for clarification on a number of items in this policy. No response.
On Tue, Sep 11, 2012 at 6:58 PM, John Gitau <jgitau@gmail.com> wrote:
http://zuku.co.ke/triple-play/fair-usage-policy.html is not clear for me. Like how much you can download before triggering the FUP. lets have a look at some parts of it and highlight /*embolden* areas that just don't make me happy:
*Zuku residential always-on, (1) unlimited, flat rate fibre-optic cable
broadband Internet access is one of the fastest in the market and the most affordable. Always-on means that your computer can remain connected to the Internet at all times and there is no limit to the connection time for the duration of your subscription.*
* You can subscribe one of three Internet bandwidth options – 1Mbps, 8Mbps or 20Mbps. The bandwidth speed quoted in Tariff Guide and on your bill is the (2)downstream local bandwidth between Zuku datacentres located in Kenya and the Customer’s site. Unlike with many broadband services, ZUKU’S LOCAL BANDWIDTH IS NOT SHARED OR CONTENDED. You are able to enjoy the maximum speeds at the quoted Internet bandwidth to download content that is hosted at Zuku datacentres and we do not limit the amount of data, or the speed at which you download (4)any content between the Zuku datacentres in Kenya and Customer’s Site. For example, if one person at the Customer’s Site is watching a (3)YouTube video, it will stream down to that person at the maximum speed of your connection i.e. 1Mbps, 8Mbps or 20Mbps (because YouTube is localized at Zuku datacentres in Kenya). However, if 4 household members at the Customer’s Site watch different YouTube videos at the same time, each will get 0.25Mbps, 2Mbps and 5Mbps respectively for subscriptions of 1Mbps, 8Mbps or 20Mbps (5)Internet access component of Zuku Triple-play service. Therefore, the (6)higher the Internet speed subscribed to, the better the experience for each user sharing a single Internet connection at the Customer’s Site.*
That they can't guarantee capacity to anywhere beyond their network is normal. And I think anyone selling *unlimited internet *deserves the bashing going their way. The moment frames/packets/labels hit their edge be it at kixp or international edge including their links to Mombasa where the main gateways and depending on their configuration peering is, quite a number of things could get out of hand. We know this no worries. We do however expect them to make responsible choices on their bandwidth acquisitions on our behalf.
Even internally a server lets say a dns server will affect your perceived capacity. this could be a database server too. Heck an overloaded asic on a switch or just bad design have been known to affect so called 'local service'.
According to ZUKU's FUP, you don't buy (1|8|20)Mbps internet access, you pay for that capacity to their data centers. Beyond that you are on your own. What is not defined is at what point a 1Mbps customer gets throttled down to the 30kbps or whatever the speed may be vs lets say an 8Mbps (remember this should not affect local service) I doubt that very much since most ISP's have aggregation/choke points but I am not arguing, just stating that I doubt the validity of that statement. I would also expect the 8Mbps to get not 30Kbps throttle but maybe (30*8)Kbps since he pays more for the pipe anyway. This is not clear to me and in fact that 30Kbps we are talking about is just conjecture (I used the fgure stated on an earlier email_). It also means the* ''G**uidelines for Selection the Most Appropriate Package*1' '' describing estimate speeds you can get are not really internet but -> content to their data centers.
And I agree if a lot more content and caching were done in their data centers then life would be awesome. But life sucks because you dont create content apart from such emails:-). And I'm still on their service because try as I may they are better than quite a number of ISP's that are able to get service to my place to even make me think of switching (I have two connections). It ends up working out for me.
so obviously maybe just maybe they would be better off not trying to explain things. Nobody expects magic internet speeds anyway until you promise them.
JGitau
On Tue, Sep 11, 2012 at 5:50 PM, Brian Ngure <brian@pixie.co.ke> wrote:
I'm on 8. Average speedtest is 0.02 to 0.2mbps. Sometimes it is good, but that is once in a blue moon. Then I get maybe 1mbps.
On 11 Sep 2012 17:45, "Mark Mwangi" <mwangy@gmail.com> wrote:
@brian are you also on the 8mbps? have you ever hit that speed on international sites or speedtest?
On Tue, Sep 11, 2012 at 4:04 PM, Brian Ngure <brian@pixie.co.ke> wrote:
Zuku's fair use policy is so vague and trying to get answers from them about it is like trying to get blood out of a stone.
On Tue, Sep 11, 2012 at 4:01 PM, Mark Mwangi <mwangy@gmail.com> wrote:
They have a fair use policy which stipulates the advertised speed is only to their local data centers and international bandwith is shared. http://zuku.co.ke/triple-play/fair-usage-policy.html assume the bigger the package the higher the throttling cap. So if I sign up for the 8mps I will/should get higher than 30kBps when throttled.
On Tue, Sep 11, 2012 at 3:55 PM, John Gitau <jgitau@gmail.com> wrote:
> Then an upgrade won't help you. > > And technically if on your contract never said anything about > throttling speeds, that is not offering the Internet by definition:-). > > But no one seems to get this argument so I just let it be. An > upgrade won't help unless they offer you more than 30kbps, which would make > it the bandwidth you actually pay for not a 1mbps. > > Last time I checked zuku has no fair use policy like safaricom who > has theirs defined for customers. > > Gitau > Sent from my iPad > > On 11 Sep 2012, at 12:46, Mark Mwangi <mwangy@gmail.com> wrote: > > @benjamin am on the 1mbps package and they keep throttling me after > a while to 30kBps. Will upgrade next month. > > > On Tue, Sep 11, 2012 at 12:25 PM, amanya <whynnot@gmail.com> wrote: > >> as John Gitau rightly points out, all this info is only partially >> useful if the location of need/use is not given >> On Sep 11, 2012 12:20 PM, "Mark Mwangi" <mwangy@gmail.com> wrote: >> >>> @benjamin what package are you on? >>> >>> On Tue, Sep 11, 2012 at 12:09 PM, Benjamin <anangwe@gmail.com>wrote: >>> >>>> Zuku .for me pushing awesome speeds 7.35 mbps and we watch XYZ >>>> from our phones >>>> >>>> _______________________________________________ >>>> Skunkworks mailing list >>>> Skunkworks@lists.my.co.ke >>>> ------------ >>>> List info, subscribe/unsubscribe >>>> http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks >>>> ------------ >>>> >>>> Skunkworks Rules >>>> http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 >>>> ------------ >>>> Other services @ http://my.co.ke >>>> >>> >>> >>> >>> -- >>> Regards, >>> >>> Mark Mwangi >>> >>> markmwangi.me.ke >>> >>> >>> >>> >>> >>> >>> _______________________________________________ >>> Skunkworks mailing list >>> Skunkworks@lists.my.co.ke >>> ------------ >>> List info, subscribe/unsubscribe >>> http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks >>> ------------ >>> >>> Skunkworks Rules >>> http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 >>> ------------ >>> Other services @ http://my.co.ke >>> >> >> _______________________________________________ >> Skunkworks mailing list >> Skunkworks@lists.my.co.ke >> ------------ >> List info, subscribe/unsubscribe >> http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks >> ------------ >> >> Skunkworks Rules >> http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 >> ------------ >> Other services @ http://my.co.ke >> > > > > -- > Regards, > > Mark Mwangi > > markmwangi.me.ke > > > > > > _______________________________________________ > Skunkworks mailing list > Skunkworks@lists.my.co.ke > ------------ > List info, subscribe/unsubscribe > http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks > ------------ > > Skunkworks Rules > http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 > ------------ > Other services @ http://my.co.ke > > > _______________________________________________ > Skunkworks mailing list > Skunkworks@lists.my.co.ke > ------------ > List info, subscribe/unsubscribe > http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks > ------------ > > Skunkworks Rules > http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 > ------------ > Other services @ http://my.co.ke >
-- Regards,
Mark Mwangi
markmwangi.me.ke
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke ------------ List info, subscribe/unsubscribe http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------
Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
-- Regards
Brian Ngure
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke ------------ List info, subscribe/unsubscribe http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------
Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
-- Regards,
Mark Mwangi
markmwangi.me.ke
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke ------------ List info, subscribe/unsubscribe http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------
Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke ------------ List info, subscribe/unsubscribe http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------
Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
-- **Gitau
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke ------------ List info, subscribe/unsubscribe http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------
Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
-- Regards
Brian Ngure
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke ------------ List info, subscribe/unsubscribe http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------
Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
-- Regards, Mark Mwangi markmwangi.me.ke
I think we need to as a group write a couple of recommendations for the CCK to rein in ISPs especially how they advertise. This could cover aspects such as :- - Proper disclosure to customers on speeds i.e should Orange advertise 21mbps and get away with it - Outline whether its shared - Provide figures for the FUP - Disclose whether or not inernet is unlimited There are some things you wouldnt get away with the FCC in the US . What are your thoughts ? Kevin On Tue, Sep 11, 2012 at 7:41 PM, Mark Mwangi <mwangy@gmail.com> wrote:
@ John and @ Brian The lack of actual figures is what ticks me off. If they told me that you can download 30GB after which we throttle you then thats fine. But just saying unlimited and extremely vague Fair usage policies that dont actually explain how much is too much then expecting me to be happy is rather ridiculous. I had asked them if I can drop the TV and Phone thing and pay the same for more internet capacity and they said no can do. I have to watch their TV.
So as I speak I have no idea where I am on the FUP chart. My bandwidth dances around all day and even at 2 AM I find myself at 30kBps so that FUP is garbage as far as their definition goes. I have no problem with FUP but it needs to be defined.
The lack of response is interesting seeing as Riyaz Bachani (Wananchi's CTO I believe) is on this list. Not to put him on the spot but maybe he can explain what gives. I Imagine that fiber is cheaper to run in the long term because you dont pay spectrum fees like in the WIMAX scenario.
I suppose then Faiba from Jamii telecom is the only saviour now?
On Tue, Sep 11, 2012 at 7:07 PM, Brian Ngure <brian@pixie.co.ke> wrote:
I have tried asking Zuku for clarification on a number of items in this policy. No response.
On Tue, Sep 11, 2012 at 6:58 PM, John Gitau <jgitau@gmail.com> wrote:
http://zuku.co.ke/triple-play/fair-usage-policy.html is not clear for me. Like how much you can download before triggering the FUP. lets have a look at some parts of it and highlight /*embolden* areas that just don't make me happy:
*Zuku residential always-on, (1) unlimited, flat rate fibre-optic cable
broadband Internet access is one of the fastest in the market and the most affordable. Always-on means that your computer can remain connected to the Internet at all times and there is no limit to the connection time for the duration of your subscription.*
* You can subscribe one of three Internet bandwidth options – 1Mbps, 8Mbps or 20Mbps. The bandwidth speed quoted in Tariff Guide and on your bill is the (2)downstream local bandwidth between Zuku datacentres located in Kenya and the Customer’s site. Unlike with many broadband services, ZUKU’S LOCAL BANDWIDTH IS NOT SHARED OR CONTENDED. You are able to enjoy the maximum speeds at the quoted Internet bandwidth to download content that is hosted at Zuku datacentres and we do not limit the amount of data, or the speed at which you download (4)any content between the Zuku datacentres in Kenya and Customer’s Site. For example, if one person at the Customer’s Site is watching a (3)YouTube video, it will stream down to that person at the maximum speed of your connection i.e. 1Mbps, 8Mbps or 20Mbps (because YouTube is localized at Zuku datacentres in Kenya). However, if 4 household members at the Customer’s Site watch different YouTube videos at the same time, each will get 0.25Mbps, 2Mbps and 5Mbps respectively for subscriptions of 1Mbps, 8Mbps or 20Mbps (5)Internet access component of Zuku Triple-play service. Therefore, the (6)higher the Internet speed subscribed to, the better the experience for each user sharing a single Internet connection at the Customer’s Site.*
That they can't guarantee capacity to anywhere beyond their network is normal. And I think anyone selling *unlimited internet *deserves the bashing going their way. The moment frames/packets/labels hit their edge be it at kixp or international edge including their links to Mombasa where the main gateways and depending on their configuration peering is, quite a number of things could get out of hand. We know this no worries. We do however expect them to make responsible choices on their bandwidth acquisitions on our behalf.
Even internally a server lets say a dns server will affect your perceived capacity. this could be a database server too. Heck an overloaded asic on a switch or just bad design have been known to affect so called 'local service'.
According to ZUKU's FUP, you don't buy (1|8|20)Mbps internet access, you pay for that capacity to their data centers. Beyond that you are on your own. What is not defined is at what point a 1Mbps customer gets throttled down to the 30kbps or whatever the speed may be vs lets say an 8Mbps (remember this should not affect local service) I doubt that very much since most ISP's have aggregation/choke points but I am not arguing, just stating that I doubt the validity of that statement. I would also expect the 8Mbps to get not 30Kbps throttle but maybe (30*8)Kbps since he pays more for the pipe anyway. This is not clear to me and in fact that 30Kbps we are talking about is just conjecture (I used the fgure stated on an earlier email_). It also means the* ''G**uidelines for Selection the Most Appropriate Package*1' '' describing estimate speeds you can get are not really internet but -> content to their data centers.
And I agree if a lot more content and caching were done in their data centers then life would be awesome. But life sucks because you dont create content apart from such emails:-). And I'm still on their service because try as I may they are better than quite a number of ISP's that are able to get service to my place to even make me think of switching (I have two connections). It ends up working out for me.
so obviously maybe just maybe they would be better off not trying to explain things. Nobody expects magic internet speeds anyway until you promise them.
JGitau
On Tue, Sep 11, 2012 at 5:50 PM, Brian Ngure <brian@pixie.co.ke> wrote:
I'm on 8. Average speedtest is 0.02 to 0.2mbps. Sometimes it is good, but that is once in a blue moon. Then I get maybe 1mbps.
On 11 Sep 2012 17:45, "Mark Mwangi" <mwangy@gmail.com> wrote:
@brian are you also on the 8mbps? have you ever hit that speed on international sites or speedtest?
On Tue, Sep 11, 2012 at 4:04 PM, Brian Ngure <brian@pixie.co.ke>wrote:
Zuku's fair use policy is so vague and trying to get answers from them about it is like trying to get blood out of a stone.
On Tue, Sep 11, 2012 at 4:01 PM, Mark Mwangi <mwangy@gmail.com>wrote:
> They have a fair use policy which stipulates the advertised speed is > only to their local data centers and international bandwith is shared. > http://zuku.co.ke/triple-play/fair-usage-policy.html assume the > bigger the package the higher the throttling cap. So if I sign up for the > 8mps I will/should get higher than 30kBps when throttled. > > > On Tue, Sep 11, 2012 at 3:55 PM, John Gitau <jgitau@gmail.com>wrote: > >> Then an upgrade won't help you. >> >> And technically if on your contract never said anything about >> throttling speeds, that is not offering the Internet by definition:-). >> >> But no one seems to get this argument so I just let it be. An >> upgrade won't help unless they offer you more than 30kbps, which would make >> it the bandwidth you actually pay for not a 1mbps. >> >> Last time I checked zuku has no fair use policy like safaricom who >> has theirs defined for customers. >> >> Gitau >> Sent from my iPad >> >> On 11 Sep 2012, at 12:46, Mark Mwangi <mwangy@gmail.com> wrote: >> >> @benjamin am on the 1mbps package and they keep throttling me after >> a while to 30kBps. Will upgrade next month. >> >> >> On Tue, Sep 11, 2012 at 12:25 PM, amanya <whynnot@gmail.com> wrote: >> >>> as John Gitau rightly points out, all this info is only partially >>> useful if the location of need/use is not given >>> On Sep 11, 2012 12:20 PM, "Mark Mwangi" <mwangy@gmail.com> wrote: >>> >>>> @benjamin what package are you on? >>>> >>>> On Tue, Sep 11, 2012 at 12:09 PM, Benjamin <anangwe@gmail.com>wrote: >>>> >>>>> Zuku .for me pushing awesome speeds 7.35 mbps and we watch XYZ >>>>> from our phones >>>>> >>>>> _______________________________________________ >>>>> Skunkworks mailing list >>>>> Skunkworks@lists.my.co.ke >>>>> ------------ >>>>> List info, subscribe/unsubscribe >>>>> http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks >>>>> ------------ >>>>> >>>>> Skunkworks Rules >>>>> http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 >>>>> ------------ >>>>> Other services @ http://my.co.ke >>>>> >>>> >>>> >>>> >>>> -- >>>> Regards, >>>> >>>> Mark Mwangi >>>> >>>> markmwangi.me.ke >>>> >>>> >>>> >>>> >>>> >>>> >>>> _______________________________________________ >>>> Skunkworks mailing list >>>> Skunkworks@lists.my.co.ke >>>> ------------ >>>> List info, subscribe/unsubscribe >>>> http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks >>>> ------------ >>>> >>>> Skunkworks Rules >>>> http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 >>>> ------------ >>>> Other services @ http://my.co.ke >>>> >>> >>> _______________________________________________ >>> Skunkworks mailing list >>> Skunkworks@lists.my.co.ke >>> ------------ >>> List info, subscribe/unsubscribe >>> http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks >>> ------------ >>> >>> Skunkworks Rules >>> http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 >>> ------------ >>> Other services @ http://my.co.ke >>> >> >> >> >> -- >> Regards, >> >> Mark Mwangi >> >> markmwangi.me.ke >> >> >> >> >> >> _______________________________________________ >> Skunkworks mailing list >> Skunkworks@lists.my.co.ke >> ------------ >> List info, subscribe/unsubscribe >> http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks >> ------------ >> >> Skunkworks Rules >> http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 >> ------------ >> Other services @ http://my.co.ke >> >> >> _______________________________________________ >> Skunkworks mailing list >> Skunkworks@lists.my.co.ke >> ------------ >> List info, subscribe/unsubscribe >> http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks >> ------------ >> >> Skunkworks Rules >> http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 >> ------------ >> Other services @ http://my.co.ke >> > > > > -- > Regards, > > Mark Mwangi > > markmwangi.me.ke > > > > > > > _______________________________________________ > Skunkworks mailing list > Skunkworks@lists.my.co.ke > ------------ > List info, subscribe/unsubscribe > http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks > ------------ > > Skunkworks Rules > http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 > ------------ > Other services @ http://my.co.ke >
-- Regards
Brian Ngure
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke ------------ List info, subscribe/unsubscribe http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------
Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
-- Regards,
Mark Mwangi
markmwangi.me.ke
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke ------------ List info, subscribe/unsubscribe http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------
Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke ------------ List info, subscribe/unsubscribe http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------
Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
-- **Gitau
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke ------------ List info, subscribe/unsubscribe http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------
Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
-- Regards
Brian Ngure
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke ------------ List info, subscribe/unsubscribe http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------
Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
-- Regards,
Mark Mwangi
markmwangi.me.ke
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke ------------ List info, subscribe/unsubscribe http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------
Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
Like I said, I have already tried to ask Zuku these same questions but I think green pigs will fly before I get a (real and honest) response. Maybe the policy is intentionally vague so they can give poor service and get away with it. Just a thought. On 11 Sep 2012 19:41, "Mark Mwangi" <mwangy@gmail.com> wrote:
@ John and @ Brian The lack of actual figures is what ticks me off. If they told me that you can download 30GB after which we throttle you then thats fine. But just saying unlimited and extremely vague Fair usage policies that dont actually explain how much is too much then expecting me to be happy is rather ridiculous. I had asked them if I can drop the TV and Phone thing and pay the same for more internet capacity and they said no can do. I have to watch their TV.
So as I speak I have no idea where I am on the FUP chart. My bandwidth dances around all day and even at 2 AM I find myself at 30kBps so that FUP is garbage as far as their definition goes. I have no problem with FUP but it needs to be defined.
The lack of response is interesting seeing as Riyaz Bachani (Wananchi's CTO I believe) is on this list. Not to put him on the spot but maybe he can explain what gives. I Imagine that fiber is cheaper to run in the long term because you dont pay spectrum fees like in the WIMAX scenario.
I suppose then Faiba from Jamii telecom is the only saviour now? On Tue, Sep 11, 2012 at 7:07 PM, Brian Ngure <brian@pixie.co.ke> wrote:
I have tried asking Zuku for clarification on a number of items in this policy. No response.
On Tue, Sep 11, 2012 at 6:58 PM, John Gitau <jgitau@gmail.com> wrote:
http://zuku.co.ke/triple-play/fair-usage-policy.html is not clear for me. Like how much you can download before triggering the FUP. lets have a look at some parts of it and highlight /*embolden* areas that just don't make me happy:
*Zuku residential always-on, (1) unlimited, flat rate fibre-optic cable
broadband Internet access is one of the fastest in the market and the most affordable. Always-on means that your computer can remain connected to the Internet at all times and there is no limit to the connection time for the duration of your subscription.*
* You can subscribe one of three Internet bandwidth options – 1Mbps, 8Mbps or 20Mbps. The bandwidth speed quoted in Tariff Guide and on your bill is the (2)downstream local bandwidth between Zuku datacentres located in Kenya and the Customer’s site. Unlike with many broadband services, ZUKU’S LOCAL BANDWIDTH IS NOT SHARED OR CONTENDED. You are able to enjoy the maximum speeds at the quoted Internet bandwidth to download content that is hosted at Zuku datacentres and we do not limit the amount of data, or the speed at which you download (4)any content between the Zuku datacentres in Kenya and Customer’s Site. For example, if one person at the Customer’s Site is watching a (3)YouTube video, it will stream down to that person at the maximum speed of your connection i.e. 1Mbps, 8Mbps or 20Mbps (because YouTube is localized at Zuku datacentres in Kenya). However, if 4 household members at the Customer’s Site watch different YouTube videos at the same time, each will get 0.25Mbps, 2Mbps and 5Mbps respectively for subscriptions of 1Mbps, 8Mbps or 20Mbps (5)Internet access component of Zuku Triple-play service. Therefore, the (6)higher the Internet speed subscribed to, the better the experience for each user sharing a single Internet connection at the Customer’s Site.*
That they can't guarantee capacity to anywhere beyond their network is normal. And I think anyone selling *unlimited internet *deserves the bashing going their way. The moment frames/packets/labels hit their edge be it at kixp or international edge including their links to Mombasa where the main gateways and depending on their configuration peering is, quite a number of things could get out of hand. We know this no worries. We do however expect them to make responsible choices on their bandwidth acquisitions on our behalf.
Even internally a server lets say a dns server will affect your perceived capacity. this could be a database server too. Heck an overloaded asic on a switch or just bad design have been known to affect so called 'local service'.
According to ZUKU's FUP, you don't buy (1|8|20)Mbps internet access, you pay for that capacity to their data centers. Beyond that you are on your own. What is not defined is at what point a 1Mbps customer gets throttled down to the 30kbps or whatever the speed may be vs lets say an 8Mbps (remember this should not affect local service) I doubt that very much since most ISP's have aggregation/choke points but I am not arguing, just stating that I doubt the validity of that statement. I would also expect the 8Mbps to get not 30Kbps throttle but maybe (30*8)Kbps since he pays more for the pipe anyway. This is not clear to me and in fact that 30Kbps we are talking about is just conjecture (I used the fgure stated on an earlier email_). It also means the* ''G**uidelines for Selection the Most Appropriate Package*1' '' describing estimate speeds you can get are not really internet but -> content to their data centers.
And I agree if a lot more content and caching were done in their data centers then life would be awesome. But life sucks because you dont create content apart from such emails:-). And I'm still on their service because try as I may they are better than quite a number of ISP's that are able to get service to my place to even make me think of switching (I have two connections). It ends up working out for me.
so obviously maybe just maybe they would be better off not trying to explain things. Nobody expects magic internet speeds anyway until you promise them.
JGitau
On Tue, Sep 11, 2012 at 5:50 PM, Brian Ngure <brian@pixie.co.ke> wrote:
I'm on 8. Average speedtest is 0.02 to 0.2mbps. Sometimes it is good, but that is once in a blue moon. Then I get maybe 1mbps.
On 11 Sep 2012 17:45, "Mark Mwangi" <mwangy@gmail.com> wrote:
@brian are you also on the 8mbps? have you ever hit that speed on international sites or speedtest?
On Tue, Sep 11, 2012 at 4:04 PM, Brian Ngure <brian@pixie.co.ke>wrote:
Zuku's fair use policy is so vague and trying to get answers from them about it is like trying to get blood out of a stone.
On Tue, Sep 11, 2012 at 4:01 PM, Mark Mwangi <mwangy@gmail.com>wrote:
> They have a fair use policy which stipulates the advertised speed is > only to their local data centers and international bandwith is shared. > http://zuku.co.ke/triple-play/fair-usage-policy.html assume the > bigger the package the higher the throttling cap. So if I sign up for the > 8mps I will/should get higher than 30kBps when throttled. > > > On Tue, Sep 11, 2012 at 3:55 PM, John Gitau <jgitau@gmail.com>wrote: > >> Then an upgrade won't help you. >> >> And technically if on your contract never said anything about >> throttling speeds, that is not offering the Internet by definition:-). >> >> But no one seems to get this argument so I just let it be. An >> upgrade won't help unless they offer you more than 30kbps, which would make >> it the bandwidth you actually pay for not a 1mbps. >> >> Last time I checked zuku has no fair use policy like safaricom who >> has theirs defined for customers. >> >> Gitau >> Sent from my iPad >> >> On 11 Sep 2012, at 12:46, Mark Mwangi <mwangy@gmail.com> wrote: >> >> @benjamin am on the 1mbps package and they keep throttling me after >> a while to 30kBps. Will upgrade next month. >> >> >> On Tue, Sep 11, 2012 at 12:25 PM, amanya <whynnot@gmail.com> wrote: >> >>> as John Gitau rightly points out, all this info is only partially >>> useful if the location of need/use is not given >>> On Sep 11, 2012 12:20 PM, "Mark Mwangi" <mwangy@gmail.com> wrote: >>> >>>> @benjamin what package are you on? >>>> >>>> On Tue, Sep 11, 2012 at 12:09 PM, Benjamin <anangwe@gmail.com>wrote: >>>> >>>>> Zuku .for me pushing awesome speeds 7.35 mbps and we watch XYZ >>>>> from our phones >>>>> >>>>> _______________________________________________ >>>>> Skunkworks mailing list >>>>> Skunkworks@lists.my.co.ke >>>>> ------------ >>>>> List info, subscribe/unsubscribe >>>>> http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks >>>>> ------------ >>>>> >>>>> Skunkworks Rules >>>>> http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 >>>>> ------------ >>>>> Other services @ http://my.co.ke >>>>> >>>> >>>> >>>> >>>> -- >>>> Regards, >>>> >>>> Mark Mwangi >>>> >>>> markmwangi.me.ke >>>> >>>> >>>> >>>> >>>> >>>> >>>> _______________________________________________ >>>> Skunkworks mailing list >>>> Skunkworks@lists.my.co.ke >>>> ------------ >>>> List info, subscribe/unsubscribe >>>> http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks >>>> ------------ >>>> >>>> Skunkworks Rules >>>> http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 >>>> ------------ >>>> Other services @ http://my.co.ke >>>> >>> >>> _______________________________________________ >>> Skunkworks mailing list >>> Skunkworks@lists.my.co.ke >>> ------------ >>> List info, subscribe/unsubscribe >>> http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks >>> ------------ >>> >>> Skunkworks Rules >>> http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 >>> ------------ >>> Other services @ http://my.co.ke >>> >> >> >> >> -- >> Regards, >> >> Mark Mwangi >> >> markmwangi.me.ke >> >> >> >> >> >> _______________________________________________ >> Skunkworks mailing list >> Skunkworks@lists.my.co.ke >> ------------ >> List info, subscribe/unsubscribe >> http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks >> ------------ >> >> Skunkworks Rules >> http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 >> ------------ >> Other services @ http://my.co.ke >> >> >> _______________________________________________ >> Skunkworks mailing list >> Skunkworks@lists.my.co.ke >> ------------ >> List info, subscribe/unsubscribe >> http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks >> ------------ >> >> Skunkworks Rules >> http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 >> ------------ >> Other services @ http://my.co.ke >> > > > > -- > Regards, > > Mark Mwangi > > markmwangi.me.ke > > > > > > > _______________________________________________ > Skunkworks mailing list > Skunkworks@lists.my.co.ke > ------------ > List info, subscribe/unsubscribe > http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks > ------------ > > Skunkworks Rules > http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 > ------------ > Other services @ http://my.co.ke >
-- Regards
Brian Ngure
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Mark Mwangi
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Brian Ngure
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Mark Mwangi
markmwangi.me.ke
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I'm not sure what you are looking for here. There are no unicorns or happy endings and it really is tough even for these ISP's. Some seem to manage better than others. You are pretty much free to move around till you find nirvana. Im not saying I understand or agree with the service provider in question, I'm just offering perspective. And playing devils advocate. Hopefully educating a bit too. And yes their FUP could use some clarity. Most would make more money offering their own service over IP or the industry making content creation and marketing it locally to use kixp a priority.The idea is to maximize on the cheap bandwidth.Also some were tied to expensive long term contracts with upstream providers. but thats just poor planning on their part. Most are working like crazy to do this. from VOIP (which effectively puts all ISP's in competition with the likes of safaricom) to IPtv which interestingly makes ISP's effective deliverers of content to your home along with signet, dstv, gotv and startimes among others. That PIPE from ISP to you is important not just for internet service. make sense? Imagine a time they can offer on demand TV on that pipe. A single wire to the home carrying my security, tv,radio etc makes my house prime real estate to plant a cable in readiness for an undefined future. Hopefully a bunch of guys are working on monetization and how to manage the network. It can get very complex very fast. What I take exception to is them advertising that as the 'internet capacity', dedicated or otherwise. I have a neighbor paying for several times my capacity and I can assure you when I have issues, he has issues. when my speeds slow down, his slow down no exception so far. we've had lots of fun just comparing the throughput's. the only real difference is he has more channels on telly. Which shows/tells you where the focus is on. Both our phones don't work. We don't care really but well they don't and hopefully no one will call me asking to fix it I don't care much for it. That phone is interestingly the one thing that would ensure continued customer/SP partnership. If I were to give it as my phone number (which I tried and stopped), there would be no way I would stop that service.:-) today as in all times the internet is best effort. When we contemplate what the Internet will need for tomorrow's uses then everyone's interests appear to be served through a path of adding more capacity, this is not feasible and lucky for us its not our problem to solve or communicate. I can however have fun ranting here :----- i also doubt anyone takes a strategy to offer poor service. JGitau On Tue, Sep 11, 2012 at 8:08 PM, Brian Ngure <brian@pixie.co.ke> wrote:
Like I said, I have already tried to ask Zuku these same questions but I think green pigs will fly before I get a (real and honest) response.
Maybe the policy is intentionally vague so they can give poor service and get away with it. Just a thought.
On 11 Sep 2012 19:41, "Mark Mwangi" <mwangy@gmail.com> wrote:
@ John and @ Brian The lack of actual figures is what ticks me off. If they told me that you can download 30GB after which we throttle you then thats fine. But just saying unlimited and extremely vague Fair usage policies that dont actually explain how much is too much then expecting me to be happy is rather ridiculous. I had asked them if I can drop the TV and Phone thing and pay the same for more internet capacity and they said no can do. I have to watch their TV.
So as I speak I have no idea where I am on the FUP chart. My bandwidth dances around all day and even at 2 AM I find myself at 30kBps so that FUP is garbage as far as their definition goes. I have no problem with FUP but it needs to be defined.
The lack of response is interesting seeing as Riyaz Bachani (Wananchi's CTO I believe) is on this list. Not to put him on the spot but maybe he can explain what gives. I Imagine that fiber is cheaper to run in the long term because you dont pay spectrum fees like in the WIMAX scenario.
I suppose then Faiba from Jamii telecom is the only saviour now? On Tue, Sep 11, 2012 at 7:07 PM, Brian Ngure <brian@pixie.co.ke> wrote:
I have tried asking Zuku for clarification on a number of items in this policy. No response.
On Tue, Sep 11, 2012 at 6:58 PM, John Gitau <jgitau@gmail.com> wrote:
http://zuku.co.ke/triple-play/fair-usage-policy.html is not clear for me. Like how much you can download before triggering the FUP. lets have a look at some parts of it and highlight /*embolden* areas that just don't make me happy:
*Zuku residential always-on, (1) unlimited, flat rate fibre-optic
cable broadband Internet access is one of the fastest in the market and the most affordable. Always-on means that your computer can remain connected to the Internet at all times and there is no limit to the connection time for the duration of your subscription.*
* You can subscribe one of three Internet bandwidth options – 1Mbps, 8Mbps or 20Mbps. The bandwidth speed quoted in Tariff Guide and on your bill is the (2)downstream local bandwidth between Zuku datacentres located in Kenya and the Customer’s site. Unlike with many broadband services, ZUKU’S LOCAL BANDWIDTH IS NOT SHARED OR CONTENDED. You are able to enjoy the maximum speeds at the quoted Internet bandwidth to download content that is hosted at Zuku datacentres and we do not limit the amount of data, or the speed at which you download (4)any content between the Zuku datacentres in Kenya and Customer’s Site. For example, if one person at the Customer’s Site is watching a (3)YouTube video, it will stream down to that person at the maximum speed of your connection i.e. 1Mbps, 8Mbps or 20Mbps (because YouTube is localized at Zuku datacentres in Kenya). However, if 4 household members at the Customer’s Site watch different YouTube videos at the same time, each will get0.25Mbps, 2Mbps and 5Mbpsrespectively for subscriptions of 1Mbps, 8Mbps or 20Mbps (5)Internet access component of Zuku Triple-play service. Therefore, the (6)higher the Internet speed subscribed to, the better the experience for each user sharing a single Internet connection at the Customer’s Site.*
That they can't guarantee capacity to anywhere beyond their network is normal. And I think anyone selling *unlimited internet *deserves the bashing going their way. The moment frames/packets/labels hit their edge be it at kixp or international edge including their links to Mombasa where the main gateways and depending on their configuration peering is, quite a number of things could get out of hand. We know this no worries. We do however expect them to make responsible choices on their bandwidth acquisitions on our behalf.
Even internally a server lets say a dns server will affect your perceived capacity. this could be a database server too. Heck an overloaded asic on a switch or just bad design have been known to affect so called 'local service'.
According to ZUKU's FUP, you don't buy (1|8|20)Mbps internet access, you pay for that capacity to their data centers. Beyond that you are on your own. What is not defined is at what point a 1Mbps customer gets throttled down to the 30kbps or whatever the speed may be vs lets say an 8Mbps (remember this should not affect local service) I doubt that very much since most ISP's have aggregation/choke points but I am not arguing, just stating that I doubt the validity of that statement. I would also expect the 8Mbps to get not 30Kbps throttle but maybe (30*8)Kbps since he pays more for the pipe anyway. This is not clear to me and in fact that 30Kbps we are talking about is just conjecture (I used the fgure stated on an earlier email_). It also means the* ''G**uidelines for Selection the Most Appropriate Package*1' '' describing estimate speeds you can get are not really internet but -> content to their data centers.
And I agree if a lot more content and caching were done in their data centers then life would be awesome. But life sucks because you dont create content apart from such emails:-). And I'm still on their service because try as I may they are better than quite a number of ISP's that are able to get service to my place to even make me think of switching (I have two connections). It ends up working out for me.
so obviously maybe just maybe they would be better off not trying to explain things. Nobody expects magic internet speeds anyway until you promise them.
JGitau
On Tue, Sep 11, 2012 at 5:50 PM, Brian Ngure <brian@pixie.co.ke> wrote:
I'm on 8. Average speedtest is 0.02 to 0.2mbps. Sometimes it is good, but that is once in a blue moon. Then I get maybe 1mbps.
On 11 Sep 2012 17:45, "Mark Mwangi" <mwangy@gmail.com> wrote:
@brian are you also on the 8mbps? have you ever hit that speed on international sites or speedtest?
On Tue, Sep 11, 2012 at 4:04 PM, Brian Ngure <brian@pixie.co.ke>wrote:
> Zuku's fair use policy is so vague and trying to get answers from > them about it is like trying to get blood out of a stone. > > > On Tue, Sep 11, 2012 at 4:01 PM, Mark Mwangi <mwangy@gmail.com>wrote: > >> They have a fair use policy which stipulates the advertised speed >> is only to their local data centers and international bandwith is shared. >> http://zuku.co.ke/triple-play/fair-usage-policy.html assume the >> bigger the package the higher the throttling cap. So if I sign up for the >> 8mps I will/should get higher than 30kBps when throttled. >> >> >> On Tue, Sep 11, 2012 at 3:55 PM, John Gitau <jgitau@gmail.com>wrote: >> >>> Then an upgrade won't help you. >>> >>> And technically if on your contract never said anything about >>> throttling speeds, that is not offering the Internet by definition:-). >>> >>> But no one seems to get this argument so I just let it be. An >>> upgrade won't help unless they offer you more than 30kbps, which would make >>> it the bandwidth you actually pay for not a 1mbps. >>> >>> Last time I checked zuku has no fair use policy like safaricom who >>> has theirs defined for customers. >>> >>> Gitau >>> Sent from my iPad >>> >>> On 11 Sep 2012, at 12:46, Mark Mwangi <mwangy@gmail.com> wrote: >>> >>> @benjamin am on the 1mbps package and they keep throttling me >>> after a while to 30kBps. Will upgrade next month. >>> >>> >>> On Tue, Sep 11, 2012 at 12:25 PM, amanya <whynnot@gmail.com>wrote: >>> >>>> as John Gitau rightly points out, all this info is only partially >>>> useful if the location of need/use is not given >>>> On Sep 11, 2012 12:20 PM, "Mark Mwangi" <mwangy@gmail.com> >>>> wrote: >>>> >>>>> @benjamin what package are you on? >>>>> >>>>> On Tue, Sep 11, 2012 at 12:09 PM, Benjamin <anangwe@gmail.com>wrote: >>>>> >>>>>> Zuku .for me pushing awesome speeds 7.35 mbps and we watch XYZ >>>>>> from our phones >>>>>> >>>>>> _______________________________________________ >>>>>> Skunkworks mailing list >>>>>> Skunkworks@lists.my.co.ke >>>>>> ------------ >>>>>> List info, subscribe/unsubscribe >>>>>> http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks >>>>>> ------------ >>>>>> >>>>>> Skunkworks Rules >>>>>> http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 >>>>>> ------------ >>>>>> Other services @ http://my.co.ke >>>>>> >>>>> >>>>> >>>>> >>>>> -- >>>>> Regards, >>>>> >>>>> Mark Mwangi >>>>> >>>>> markmwangi.me.ke >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> _______________________________________________ >>>>> Skunkworks mailing list >>>>> Skunkworks@lists.my.co.ke >>>>> ------------ >>>>> List info, subscribe/unsubscribe >>>>> http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks >>>>> ------------ >>>>> >>>>> Skunkworks Rules >>>>> http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 >>>>> ------------ >>>>> Other services @ http://my.co.ke >>>>> >>>> >>>> _______________________________________________ >>>> Skunkworks mailing list >>>> Skunkworks@lists.my.co.ke >>>> ------------ >>>> List info, subscribe/unsubscribe >>>> http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks >>>> ------------ >>>> >>>> Skunkworks Rules >>>> http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 >>>> ------------ >>>> Other services @ http://my.co.ke >>>> >>> >>> >>> >>> -- >>> Regards, >>> >>> Mark Mwangi >>> >>> markmwangi.me.ke >>> >>> >>> >>> >>> >>> _______________________________________________ >>> Skunkworks mailing list >>> Skunkworks@lists.my.co.ke >>> ------------ >>> List info, subscribe/unsubscribe >>> http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks >>> ------------ >>> >>> Skunkworks Rules >>> http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 >>> ------------ >>> Other services @ http://my.co.ke >>> >>> >>> _______________________________________________ >>> Skunkworks mailing list >>> Skunkworks@lists.my.co.ke >>> ------------ >>> List info, subscribe/unsubscribe >>> http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks >>> ------------ >>> >>> Skunkworks Rules >>> http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 >>> ------------ >>> Other services @ http://my.co.ke >>> >> >> >> >> -- >> Regards, >> >> Mark Mwangi >> >> markmwangi.me.ke >> >> >> >> >> >> >> _______________________________________________ >> Skunkworks mailing list >> Skunkworks@lists.my.co.ke >> ------------ >> List info, subscribe/unsubscribe >> http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks >> ------------ >> >> Skunkworks Rules >> http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 >> ------------ >> Other services @ http://my.co.ke >> > > > > -- > Regards > > Brian Ngure > > > _______________________________________________ > Skunkworks mailing list > Skunkworks@lists.my.co.ke > ------------ > List info, subscribe/unsubscribe > http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks > ------------ > > Skunkworks Rules > http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 > ------------ > Other services @ http://my.co.ke >
-- Regards,
Mark Mwangi
markmwangi.me.ke
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-- **Gitau
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-- Regards
Brian Ngure
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-- Regards,
Mark Mwangi
markmwangi.me.ke
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-- **Gitau
go JTL faiba... On Sun, Sep 9, 2012 at 8:32 PM, Kevin Omondi <kevin.ouma@gmail.com> wrote:
I'm considering accesskenya's access at home. does anyone on this list have it. My real test for any ISP is does it load YouTube or video without buffering.
I've been on Orange but it seems problematic during the day and have to wait till 1 am to experience decent speeds.
-- Sent from Gmail Mobile
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participants (12)
-
amanya -
Benjamin -
Brian Ngure -
Daniel Ndeti -
James Muendo -
John Gitau -
Kevin Omondi -
Mark Mwangi -
peter mumira -
Rad! -
richard were -
TheBigBoss