Ask them to check if someone has tempered with the setting of the recieve connector. The authentication should be basic. On Fri, Oct 12, 2012 at 9:59 AM, brian nyach <rriobs@gmail.com> wrote:

Hello skunks,

My SMTP server hosted at safaricom has not been receiving mail for the past 4 weeks.

Doing an email trace, I get:"Please turn on SMTP Authentication in your mail client. smtp02.safaricombusiness.co.ke [41.203.208.120]:32221 is not permitted to relay through this server without authentication."

Am neither receiving on webmail or client.

Any pointers to this? Safaricom seems at a loss of what to do to solve this issue.

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