Ask them to check if someone has tempered with the setting of the recieve connector. The authentication should be basic.<br><br><div class="gmail_quote">On Fri, Oct 12, 2012 at 9:59 AM, brian nyach <span dir="ltr">&lt;<a href="mailto:rriobs@gmail.com" target="_blank">rriobs@gmail.com</a>&gt;</span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">Hello skunks,<div><br></div><div>My SMTP server hosted at safaricom has not been receiving mail for the past 4 weeks.</div>
<div><br></div><div>Doing an email trace, I get:&quot;<span style="text-align:center;color:rgb(102,102,102);font-size:12px">Please turn on SMTP Authentication in your mail client. <a href="http://smtp02.safaricombusiness.co.ke" target="_blank">smtp02.safaricombusiness.co.ke</a> [41.203.208.120]:32221 is not permitted to relay through this server without authentication.</span>&quot;</div>

<div><br></div><div>Am neither receiving on webmail or client.</div><div><br></div><div>Any pointers to this? Safaricom seems at a loss of what to do to solve this issue.</div><div><br></div><div><br></div>
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