USE OF SOCIAL NETWORKS IN BUSINESS

Am thinking of institutions like banks and serekali, can they implement such systems to see what people's reactions are towards their service provision? I mean think of it; people rant, complain and curse in facebook or twitter how a certain bank or department in the government is full of staff that are not performing. Would it improve their performance towards service provision towards Kenyans? Just wondering......... James Muendo Leerick Office & Tech Supplies P.O Box 28016 - 00200 Nairobi,Kenya. Phone: + 254 725 567 508 gtalk: timrick Skype: tim.rick

KDN should take a lead in this. :-) On Wed, Dec 2, 2009 at 11:23 AM, James Muendo <timrick@gmail.com> wrote:
Am thinking of institutions like banks and serekali, can they implement such systems to see what people’s reactions are towards their service provision? I mean think of it; people rant, complain and curse in facebook or twitter how a certain bank or department in the government is full of staff that are not performing. Would it improve their performance towards service provision towards Kenyans?
Just wondering.........
James Muendo
Leerick Office & Tech Supplies
P.O Box 28016 - 00200
Nairobi,Kenya.
Phone: + 254 725 567 508
gtalk: timrick
Skype: tim.rick
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke Other lists ------------- Announce: http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks-announce Science: http://lists.my.co.ke/cgi-bin/mailman/listinfo/science kazi: http://lists.my.co.ke/cgi-bin/mailman/admin/kazi/general
-- Someone in Kenya cares about the environent. http://www.cra-africa.info

Hi, According to this article that appeared on Sunday Nation on 28th Nov, insurance companies are already using FB. But watch out for the downside:(, someone was suspended from University on FB evidence.... http://www.nation.co.ke/News/-/1056/814148/-/vnht6a/-/index.html 2009/12/2 [ Brainiac ] <arebacollins@gmail.com>
KDN should take a lead in this. :-)
On Wed, Dec 2, 2009 at 11:23 AM, James Muendo <timrick@gmail.com> wrote:
Am thinking of institutions like banks and serekali, can they implement such systems to see what people’s reactions are towards their service provision? I mean think of it; people rant, complain and curse in facebook or twitter how a certain bank or department in the government is full of staff that are not performing. Would it improve their performance towards service provision towards Kenyans?
Just wondering.........
James Muendo
Leerick Office & Tech Supplies
P.O Box 28016 - 00200
Nairobi,Kenya.
Phone: + 254 725 567 508
gtalk: timrick
Skype: tim.rick
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke Other lists ------------- Announce: http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks-announce Science: http://lists.my.co.ke/cgi-bin/mailman/listinfo/science kazi: http://lists.my.co.ke/cgi-bin/mailman/admin/kazi/general
-- Someone in Kenya cares about the environent.
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke Other lists ------------- Announce: http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks-announce Science: http://lists.my.co.ke/cgi-bin/mailman/listinfo/science kazi: http://lists.my.co.ke/cgi-bin/mailman/admin/kazi/general
-- Grace L.N. Mutung'u (Bomu) +254721898732 +254736091242 Kenya

RBA <http://www.rba.go.ke/> uses facebook. On Wed, Dec 2, 2009 at 1:51 PM, Grace Bomu <nmutungu@gmail.com> wrote:
Hi, According to this article that appeared on Sunday Nation on 28th Nov, insurance companies are already using FB. But watch out for the downside:(, someone was suspended from University on FB evidence....
http://www.nation.co.ke/News/-/1056/814148/-/vnht6a/-/index.html
2009/12/2 [ Brainiac ] <arebacollins@gmail.com>
KDN should take a lead in this.
:-)
On Wed, Dec 2, 2009 at 11:23 AM, James Muendo <timrick@gmail.com> wrote:
Am thinking of institutions like banks and serekali, can they implement such systems to see what people’s reactions are towards their service provision? I mean think of it; people rant, complain and curse in facebook or twitter how a certain bank or department in the government is full of staff that are not performing. Would it improve their performance towards service provision towards Kenyans?
Just wondering.........
James Muendo
Leerick Office & Tech Supplies
P.O Box 28016 - 00200
Nairobi,Kenya.
Phone: + 254 725 567 508
gtalk: timrick
Skype: tim.rick
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke Other lists ------------- Announce: http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks-announce Science: http://lists.my.co.ke/cgi-bin/mailman/listinfo/science kazi: http://lists.my.co.ke/cgi-bin/mailman/admin/kazi/general
-- Someone in Kenya cares about the environent.
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke Other lists ------------- Announce: http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks-announce Science: http://lists.my.co.ke/cgi-bin/mailman/listinfo/science kazi: http://lists.my.co.ke/cgi-bin/mailman/admin/kazi/general
-- Grace L.N. Mutung'u (Bomu) +254721898732 +254736091242 Kenya
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke Other lists ------------- Announce: http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks-announce Science: http://lists.my.co.ke/cgi-bin/mailman/listinfo/science kazi: http://lists.my.co.ke/cgi-bin/mailman/admin/kazi/general

And when we talk of use, We are not referring to SPORADIC but constant. And why are all this internt companies not on twitter, facebook. Read Safaricom, Zain, AK, KDN??? On Wed, Dec 2, 2009 at 2:40 PM, Peter Karunyu <pkarunyu@gmail.com> wrote:
RBA <http://www.rba.go.ke/> uses facebook.
On Wed, Dec 2, 2009 at 1:51 PM, Grace Bomu <nmutungu@gmail.com> wrote:
Hi, According to this article that appeared on Sunday Nation on 28th Nov, insurance companies are already using FB. But watch out for the downside:(, someone was suspended from University on FB evidence....
http://www.nation.co.ke/News/-/1056/814148/-/vnht6a/-/index.html
2009/12/2 [ Brainiac ] <arebacollins@gmail.com>
KDN should take a lead in this.
:-)
On Wed, Dec 2, 2009 at 11:23 AM, James Muendo <timrick@gmail.com> wrote:
Am thinking of institutions like banks and serekali, can they implement such systems to see what people’s reactions are towards their service provision? I mean think of it; people rant, complain and curse in facebook or twitter how a certain bank or department in the government is full of staff that are not performing. Would it improve their performance towards service provision towards Kenyans?
Just wondering.........
James Muendo
Leerick Office & Tech Supplies
P.O Box 28016 - 00200
Nairobi,Kenya.
Phone: + 254 725 567 508
gtalk: timrick
Skype: tim.rick
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke Other lists ------------- Announce: http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks-announce Science: http://lists.my.co.ke/cgi-bin/mailman/listinfo/science kazi: http://lists.my.co.ke/cgi-bin/mailman/admin/kazi/general
-- Someone in Kenya cares about the environent.
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke Other lists ------------- Announce: http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks-announce Science: http://lists.my.co.ke/cgi-bin/mailman/listinfo/science kazi: http://lists.my.co.ke/cgi-bin/mailman/admin/kazi/general
-- Grace L.N. Mutung'u (Bomu) +254721898732 +254736091242 Kenya
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke Other lists ------------- Announce: http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks-announce Science: http://lists.my.co.ke/cgi-bin/mailman/listinfo/science kazi: http://lists.my.co.ke/cgi-bin/mailman/admin/kazi/general
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke Other lists ------------- Announce: http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks-announce Science: http://lists.my.co.ke/cgi-bin/mailman/listinfo/science kazi: http://lists.my.co.ke/cgi-bin/mailman/admin/kazi/general
-- Best Regards James Wachira Nairobi .ke tel:+254 728 024 897 | twitter: jwaciira | yahoo: jwaciira | gtalk: jwaciira

Zain once had an active group that was run by a guy who went to study in Ug. After that, the group went quiet. Haven't checked back on it since then. -- with Regards: Get your free technology e-magazine in pdf format: Tekniaonline: http://bit.ly/tekniaonline-2 26 alphabetical pick up lines for dummies, only at: http://gramware.blogspot.com

2009/12/3 Dennis Kioko <dmbuvi@gmail.com>
Zain once had an active group
Where was this group? Online....? -- Solomon Mbũrũ Kamau P.O. Box 19343 - 00202 Nairobi Cell: (+254-0) 735 431041 Man is a gregarious animal and enjoys agreement as cows will graze all the same way to the side of a hill! AND It is better to die in dignity than in the ignomity of ambiguous generosity! http://dawn-in-kenya.blogspot.com http://smiley2.wordpress.com http://mburu.sikika.co.ke Sent from Kenya

Safaricom is on linkedin if that counts: http://www.linkedin.com/companies/safaricom?trk=co_search_results&goback=.cp... ./bernard On Thu, Dec 3, 2009 at 12:30 PM, Dennis Kioko <dmbuvi@gmail.com> wrote:
Zain once had an active group that was run by a guy who went to study in Ug. After that, the group went quiet. Haven't checked back on it since then.
-- with Regards:
Get your free technology e-magazine in pdf format: Tekniaonline: http://bit.ly/tekniaonline-2
26 alphabetical pick up lines for dummies, only at: http://gramware.blogspot.com _______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke Other lists ------------- Announce: http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks-announce Science: http://lists.my.co.ke/cgi-bin/mailman/listinfo/science kazi: http://lists.my.co.ke/cgi-bin/mailman/admin/kazi/general

the Zain group was on Facebook. it should still be there. -- with Regards: Get your free technology e-magazine in pdf format: Tekniaonline: http://bit.ly/tekniaonline-2 26 alphabetical pick up lines for dummies, only at: http://gramware.blogspot.com

2009/12/3 Dennis Kioko <dmbuvi@gmail.com>
the Zain group was on Facebook. it should still be there.
It still is there. http://www.facebook.com/search/?q=zain+&init=quick#/pages/Zain-Kenya/2826062... on twitter. -- Solomon Mbũrũ Kamau P.O. Box 19343 - 00202 Nairobi Cell: (+254-0) 735 431041 Man is a gregarious animal and enjoys agreement as cows will graze all the same way to the side of a hill! AND It is better to die in dignity than in the ignomity of ambiguous generosity! http://dawn-in-kenya.blogspot.com http://smiley2.wordpress.com http://mburu.sikika.co.ke Sent from Kenya

Kenya Airways, KQ is also on Facebook. http://www.facebook.com/photo.php?pid=392932&id=729847731#/PrideofAfrica
participants (9)
-
[ Brainiac ]
-
Bernard Mwagiru
-
Dennis Kioko
-
Grace Bomu
-
James Muendo
-
James Wachira
-
Peter Karunyu
-
Philip Musyoki
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Solomon Mburu Kamau