you guys dont know what it is to be in ICT support. It is the one place where no one like picking calls. Most of the problems are at layer 8 of the OSI Network model, the user. some of the problems i have solved in the recent past include: - unplug a network cable from a desktop to a laptop - find out why a printer was not printing, whose user decided the printer cable ws the best place to hang her purse - Design a document in powerpoint(User doesn't have an idea how to) Worst of all, the users always know what is wrong with their computers, and tell you what you should fix(why did they call in the first place). the best solution so far, is to give limited accounts and set strict antivirus settings as someone pointed out. Otherwise, the user should be educated before they are emplyed. 2009/7/3 chuks Jonia <chuksjonia@gmail.com>
Thats tru bro, I official stop supporting anything windows as from 2002 when xp was dropped. Find Alternatives Dennis.
On 7/3/09, George Njoroge <themburu@gmail.com> wrote:
Hey Kioko Dennis,
I at one time did not forget, thats why I offered the contribution in the most brief way possible plus as the IT guy you should provide alternative solutions other than the existing ones which are failing.
@All Cheerz themburu
On 7/3/09, liwindi joshua <liwindi81@gmail.com> wrote:
And some of them disable regedit
Edwin Wambua wrote:
@Lawi, that wont always work since some viruses change registry settings to ensure you can't display hidden folders. You can make the changes suggested below to the registry;
http://tuxvoid.blogspot.com/2009/04/cannot-display-hidden-folders-and-files....
-- I know everything, what I don't know I just haven't googled yet.
Edwin Wambua
Tel No:+254721995519
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