Apart from the staff in cahoots stuff, I think there's an lack of adequate Information Security on our networks. I also sympathise with the lady who went to the media after 2 years of being taken round in circles by a bank that should in all fair means refund her money; they have ways to mitigate this probably as an operating cost, or a risk covered by insurers. (or classify it as a bad debt :-) ) So where does she go to after this... Our justice system is still a big mess to be sorted, thanks to the forces in place so far. Can you imagine waiting for several years for a case to recover 400K?? Add to that, a reliable source informed me that the the bank in this article was a victim of fraud towards the end of last year. Someone took control of their Pesa Pap system on a Saturday afternoon and withdrew KES 35M around agencies and ATMs before the fraud was discovered. I think tis just a matter of time before organisations in our country take security seriously. Mugo On Thu, Aug 11, 2011 at 1:19 PM, Patrick Karanja <wabethi@gmail.com> wrote:
Ndwex,
let me twist this argument further what will stop the bank from refunding you money from money that you genuinely withdrew and later claim it was not you.
regards
Patrick
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