@Moses that customer care rep doesn't know the difference between bits and bytes. On 23 February 2012 08:56, Moses Muya <mouzmuyer@gmail.com> wrote:
@john
Hold on for a moment...I decided not to assume anything and went ahead to ask Safaricom what the speeds were.Just like they have been advertising,they said their speeds are measured in *KiloBytes* and not Kilobits!They told me that the max data cap is 512 KiloBytes which I have converted to 4096Kilobits/Second,see?Check out the attachment here to see a screenshot of our comm.
On 22 February 2012 21:47, Moses Muya <mouzmuyer@gmail.com> wrote:
@John
Aha!That must be the missing link!It looks like these people got me on that one!
On 22 February 2012 20:58, John Doe Smith Kamau KipNg'etich Jones < skunkworks.ku@gmail.com> wrote:
@moses muya
... i hope you realize that bandwidth is measured in kiloBITS / sec and that most download managers instead display speeds in kiloBYTES / sec kilobits/sec is what most routing gear for traffic shaping
.... so, 512kbps [kiloBITS/sec] = 64kBps [kiloBYTES/sec
On 2/22/12, David Njuguna <dnjuguna@gmail.com> wrote:
Two things:
1. They should avail information on what the volume threshold is so we can regulate ourselves. 2. One Mbps is a more 'respectful' speed limit I find 512 (safaricom) and 256 (orange) just plain disrespectful.
David
On Wed, Feb 22, 2012 at 12:38 PM, Moses Muya <mouzmuyer@gmail.com> wrote:
@wash
I am in total agreement!However,let us look at the details,shall we?Safaricom advertises "Unlimited Internet",but they cap it at 512 Kbps.Since this is a 'shared' connection,you will never come anywhere close to 512Kbps,the best I've had is 47Kbps.Do you see that, a tenth of the advertised service!For the last few days,the connection keeps going off atleast once every two hours and it stays like that for at least 15 minutes to 2 hours!If you call customer care,they simply tell you that they are not experiencing any problem.But why would I call them if there was no problem in the first place,I do not like them that much!At some point they seemed to have increase the threshold to 1Mbps because I could now get 98Kbps.In short,it is not something that they have not control over! :)
On 22 February 2012 12:29, Odhiambo Washington <odhiambo@gmail.com> wrote:
On Wed, Feb 22, 2012 at 11:19, milele forever <milele.forever@gmail.com>wrote:
> Seems am not alone here, Safaricom is getting more desperate by the
day
> > I don't find it strange when a setup like Safaricom experiences a technical problem. Tell me of the best techie you know who has never had any mishap with the equipment assigned to them? They don't run equipment from God!
-- Best regards, Odhiambo WASHINGTON, Nairobi,KE +254733744121/+254722743223 _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ I can't hear you -- I'm using the scrambler. Please consider the environment before printing this email.
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-- Kind Regards,
Moses Muya.
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-- Kind Regards,
Moses Muya.
-- Kind Regards,
Moses Muya.
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