On Mon, Jun 14, 2010 at 11:57 AM, Maingi Chege <compulinekenya@gmail.com>wrote:
Dear Skunkworks, Is it true that the mecer warranty center don't change faulty parts on their warranty machines unless they are completely broken down. I have a case where my clients pc has squeaking HDD and dragging as you work with it..for the computer fundis bet u know what that means.. was sent to the center which they ignored ..as in awaiting for hdd to crush then to replace which could be 6 months from now hence warranty void.. has anyone else encountered such a a case. have been selling and marketing their pcs coz of the 2 yr warranty clause.....
Please contact your Account Manager on this, or escalate it if you are not satisfied with his explanation. I have a very good experience with Mecer (Mustek EA) Services. -- Best regards, Odhiambo WASHINGTON, Nairobi,KE +254733744121/+254722743223 _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ "If you have nothing good to say about someone, just shut up!." -- Lucky Dube