Of course! On Sat, Oct 9, 2010 at 10:53 AM, Erick Njenga <eriknjenga@gmail.com> wrote:
I bought my 7 days unlimited bundle jana and paid the normal price (950). No change there :-(
On Sat, Oct 9, 2010 at 10:08 AM, Odhiambo Washington <odhiambo@gmail.com>wrote:
On Fri, Oct 8, 2010 at 10:32 PM, Claire Njoki <clairenjoki@gmail.com>wrote:
I saw an advert in todays paper that indicated that if I load credit on my orange mobile I will get double of either data or sms or voice...
I loaded my Ksh. 150 and then went to #123# and then went to the "promotions" menu and bought 100MB for Ksh.150...
...but I did not get 200MB (i.e. double)...
I called customer care on 100 and they told me that Ksh. 150 is for 50MB...
But looking at all their posters, the new bundle for Ksh.150 is 100MB...therefore I should have gotten 200MB if I bought that bundle!!!
Therefore I urge you to note that the double thingy does not work for data bundles!!!
Claire.
Hi Claire,
I beg to disagree with your position that the double thingy does not work. The last time I bought Orange bundle, I had loaded KES 1,000. I went into the portal to buy a 500MB bundle at KES 850! However, looking at the bundles versus the charges, I saw, to my sheer disbelief (I swear) that KES 850 was now giving me 1000MB (1GB)!!! I could not believe this is possible, but it was. I clicked and got 1GB and the amount deducted was actually KES 810 - I think they gave me a KES 40 discount somehow..
Here is the proof. I've just checked my bundle via SMS to 131:
*Your Account balance is 338.31 ksh and will expire on 2012-09-17.Your Data account is 713.09 MB. *
*Time: 2010-10-09 09:53:12*
And from the portal my transaction history:
2010-10-02 08:36:31Payment1000.000.001148.31 2010-10-02 08:39:18Payment 10240.000.0010272.59 2010-10-02 08:39:18Invoice0.00810.00338.31 You can see that I loaded 1000, got 10240 and was charged (Invoice) KES 810 instead of 850, and this was on 2nd Oct 2010.
I think there is something else that happened in your case, which you need to clarify with Orange CS, but you can see the proof that the "double data" is NOT a hoax. Let's be fair to them (for once) and just try and find "what the problem was in your particular case". New bundle prices as seen from the portal are below:
Package Name MB CreditDays GrantedList Price ActionTurbo Unlimited030Ksh 10990.00 Purchase7 Days Unlimited07 ksh 990.00PurchasePlus Unlimited0 30Ksh 5990.00PurchaseEVDO 100 MB Bundle 10030Ksh 150.00PurchaseEVDO 200 MB Bundle 20030Ksh 250.00Purchase EVDO 400 MB Bundle40030Ksh 450.00Purchase *EVDO 1000 MB Bundle**1000*30*Ksh 850.00* PurchaseEVDO 2000 MB Bundle2000 30 Ksh 1500.00PurchaseEVDO 4000 MB Bundle4000 30Ksh 2200.00PurchaseEVDO 8000 MB Bundle 800030Ksh 3900.00PurchaseEVDO 10000 MB Bundle 1000030Ksh 4990.00Purchase EVDO 14000 MB Bundle1400030Ksh 6490.00Purchase EVDO 20000 MB Bundle2000030Ksh 9490.00Purchase
-- Best regards, Odhiambo WASHINGTON, Nairobi,KE +254733744121/+254722743223 _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ "If you have nothing good to say about someone, just shut up!." -- Lucky Dube
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Thanks and Regards, Erick Njenga Nyachwaya, M: +254-725-008-790
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-- Best regards, Odhiambo WASHINGTON, Nairobi,KE +254733744121/+254722743223 _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ "If you have nothing good to say about someone, just shut up!." -- Lucky Dube