I too have had a bad run in with them , i have remote site that isn't on the safaricom link , their mails keep getting blocked by a safaricom server even when the ip is not listed in any of the SPAM servers ,i have to keep given them trace routes to sort me out , and of late emails randomly are disappearing and checking the cpanel log it gives a time out error which is strange, and shouldn't this be held in like a suspence storage waiting to be delivered? , i think they're better off offering a premium email service for a small fee , with a large list of good open source email systems out there im sure they can deploy one ... i've used IWAY Africa email ... one of the best experiences of stable email i've seen that came for free if you're a client On Thu, Jun 25, 2015 at 5:01 PM, Andrew Kerich via skunkworks < skunkworks@lists.my.co.ke> wrote:
Hi Skunk(ette)s,
I had read earlier in this list about Safaricom mail hosting being terrible. Well apparently one of my domains "disappeared". I was then given new cPanel login details which appeared to be a fresh cpanel setup without all my emails, email settings, DNS records, forwarders etc.
The cloud team is investigating... the agony. sigh!
Rgds, Kerich
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