Hi Guys , Has anyone successfully configured outgoing settings using an Airtel line ? I have a Samsung Galaxy Note 10.1 GT-N8000 . I have configured an email account from my private domain which is receiving mail however i cannot respond to any emails . I called Airtel support and was given the SMTP server as (gprsmail.ke.airtel.com) , Security Type : None Port : 587 . I get an error "*unable to connect to email server to verify your account information no response from server*" . I am able to receive mail but i cannot send mail . I did a trace of the SMTP Server and got this : C:\Users\Charles>tracert gprsmail.ke.airtel.com Tracing route to gprsmail.ke.airtel.com [41.223.57.249] over a maximum of 30 hops: 1 1 ms 1 ms 1 ms 192.168.0.254 2 2 ms 1 ms 1 ms 196.207.16.41.accesskenya.com[196.207.16.41] 3 2 ms 2 ms 2 ms fe-01-kixp.accesskenya.com [196.207.31.78] 4 2 ms 2 ms 2 ms 196.223.21.69 5 3 ms 3 ms 2 ms 41.223.59.189 6 * * * Request timed out. 7 * * * Request timed out. 8 * * * Request timed out. 9 * * * Request timed out. 10 * * * Request timed out. 11 * * * Request timed out. 12 * * * Request timed out. 13 * * * Request timed out. 14 * * * Request timed out. 15 * * * Request timed out. 16 * * * Request timed out. 17 * * * Request timed out. 18 * * * Request timed out. 19 * * * Request timed out. 20 * * * Request timed out. 21 * * * Request timed out. 22 * * * Request timed out. 23 * * * Request timed out. 24 * * * Request timed out. 25 * * * Request timed out. 26 * * * Request timed out. 27 * * * Request timed out. 28 * * * Request timed out. 29 * * * Request timed out. 30 * * * Request timed out. Trace complete. C:\Users\Charles> Is there anyone at Airtel on this thread who can help ? Regards -- Charles Kung’u Website Design,Developer & Online Marketing Strategist Charliecom Webdesign Studio P.O Box 7 -00100 GPO Cell: 0723969746 Website : http://www.charliecomdesigns.com/ *Web Design: : Web Hosting :: Online Marketing :: Email Hosting*