Hi Guys , <div><br></div><div>Has anyone successfully configured outgoing settings using an Airtel line ? </div><div><br></div><div>I have a Samsung Galaxy Note 10.1 GT-N8000 . I have configured an email account from my private domain which is receiving mail however i cannot respond to any emails . I called Airtel support and was given the SMTP server as (<a href="http://gprsmail.ke.airtel.com">gprsmail.ke.airtel.com</a>) , Security Type : None Port : 587 . </div>
<div><br></div><div>I get an error &quot;<b>unable to connect to email server to verify your account information no response from server</b>&quot; . I am able to receive mail but i cannot send mail . </div><div><br></div>
<div>I did a trace of the SMTP Server and got this : </div><div><br></div><div><div>C:\Users\Charles&gt;tracert <a href="http://gprsmail.ke.airtel.com">gprsmail.ke.airtel.com</a></div><div><br></div><div>Tracing route to <a href="http://gprsmail.ke.airtel.com">gprsmail.ke.airtel.com</a> [41.223.57.249]</div>
<div>over a maximum of 30 hops:</div><div><br></div><div>  1     1 ms     1 ms     1 ms  192.168.0.254</div><div>  2     2 ms     1 ms     1 ms  <a href="http://196.207.16.41.accesskenya.com">196.207.16.41.accesskenya.com</a> [196.207.16.41]</div>
<div>  3     2 ms     2 ms     2 ms  <a href="http://fe-01-kixp.accesskenya.com">fe-01-kixp.accesskenya.com</a> [196.207.31.78]</div><div>  4     2 ms     2 ms     2 ms  196.223.21.69</div><div>  5     3 ms     3 ms     2 ms  41.223.59.189</div>
<div>  6     *        *        *     Request timed out.</div><div>  7     *        *        *     Request timed out.</div><div>  8     *        *        *     Request timed out.</div><div>  9     *        *        *     Request timed out.</div>
<div> 10     *        *        *     Request timed out.</div><div> 11     *        *        *     Request timed out.</div><div> 12     *        *        *     Request timed out.</div><div> 13     *        *        *     Request timed out.</div>
<div> 14     *        *        *     Request timed out.</div><div> 15     *        *        *     Request timed out.</div><div> 16     *        *        *     Request timed out.</div><div> 17     *        *        *     Request timed out.</div>
<div> 18     *        *        *     Request timed out.</div><div> 19     *        *        *     Request timed out.</div><div> 20     *        *        *     Request timed out.</div><div> 21     *        *        *     Request timed out.</div>
<div> 22     *        *        *     Request timed out.</div><div> 23     *        *        *     Request timed out.</div><div> 24     *        *        *     Request timed out.</div><div> 25     *        *        *     Request timed out.</div>
<div> 26     *        *        *     Request timed out.</div><div> 27     *        *        *     Request timed out.</div><div> 28     *        *        *     Request timed out.</div><div> 29     *        *        *     Request timed out.</div>
<div> 30     *        *        *     Request timed out.</div><div><br></div><div>Trace complete.</div><div><br></div><div>C:\Users\Charles&gt;</div><div><br></div><div>Is there anyone at Airtel on this thread who can help ? </div>
<div><br></div><div>Regards</div><div><div><br></div>-- <br>Charles Kung’u<br>Website Design,Developer &amp; Online Marketing Strategist<br>Charliecom Webdesign Studio<br>P.O Box 7 -0010<span></span><span></span>0 GPO<br>
Cell: 0723969746<div><span lang="EN-US" style="color:blue">Website :
<a href="http://www.charliecomdesigns.com/" target="_blank">http://www.charliecomdesigns.com/</a></span></div><div><p><b><span lang="EN-US" style="color:#7f7f7f">Web Design: : Web Hosting :: Online Marketing :: Email
Hosting</span></b></p></div>
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