Does this explain why some people get credit increases and other can't dial nor sms yet they have credit? Do they mean differences in latencies did result in errors in the billing system that have propagative effects on subscribers accounts?? What would make more sense is having delays in a particular subscribers' account, whether its MPESA or airtime (including okoa jahazi). Phewks!!! On Tue, Sep 7, 2010 at 3:45 PM, Dennis Kioko <dmbuvi@gmail.com> wrote:
From Kictanet:
There was a system glitch with a new data billing system that we are introducing into the network but I believed all the problems were resolved. I will ask my team to check this specific issue (there may be more) and sort it out.
The new system is called PCRF (don’t ask) and is working well in all other installations but apparently there were two key issues (one of latency between systems and another an previously unknown Linux bug). We have resolved these issues but there maybe some back issues still being dealt with.
Regards,
Michael
*CEO*
*Safaricom Limited*
On 7 September 2010 15:39, Samuel Wachira <wachirasam@gmail.com> wrote:
If it aint broke....
On Tue, Sep 7, 2010 at 3:28 PM, Tony Likhanga <tlikhanga@gmail.com>wrote:
*2010/9/7 Simon Mbuthia <simon.mbuthia@gmail.com> *
*...........I am yet to get any communication from Safcom regarding this matter (whether they are aware of it or not, but I'm 99% that sure word must have reached them about it). *
Simon, there has been a press release on this issue: http://safaricom.co.ke/index.php?id=1552
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-- with Regards:
sitting next to engineers can have some positive feedback: http://gramware.blogspot.com/2010/08/positive-feedback.html
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