On Wed, Mar 9, 2011 at 23:43, Brian Ngure <brian@pixie.co.ke> wrote:
BTW, still looking for any email addresses. If you have, kindly forward.
At some point I thought that when Zuku grows (grew, as now it seems a little stunted from what I read recently), they become the BigPond<http://go.bigpond.com/home/index.jsp>of this Kenya. That seems like a pipe dream now but that is what I'd hoped for. Now, with queries like this, I'd have thought they'd have a webpage detailing those, with working e-mail contacts and phone numbers. Telstra does this so well<http://www.telstra.com.au/help/contact/bigpond-internet.html> so maybe they can copycat them. However, it all boils down to support@ke.wananchi.com (perhaps there is support@zuku.co.ke as well?). What beats me though, is why Zuku are unable to sort out the problems with their Phone system. I know so many guys in the Kenyan market who can solve their problems by setting up for them a good system, but I thought they were in an upper class, that they could get Cisco/Avaya running to them to setup up a Call Centre kind of facility. Hii ni system gani ya simu wanatunia?? Maybe Communication with Customers is not one of their major concerns? -- Best regards, Odhiambo WASHINGTON, Nairobi,KE, +254733744121/+254722743223 _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ Damn!!