Callkey Networks gives SLA. And Vsat is stable. On Thu, Mar 15, 2012 at 1:45 PM, <georgekamotho@drivehq.com> wrote:
Hi skunks,
I am not sure about other ISP's but i know we have SLA's.
But SLA's are not for all clients because you have a client paying you 7-15k per month,but you realise that they want to claim more than they are paying.
For instance ,the client goes down and for two days like they have been going down,it keeps flactuating regularly,so he tends to claim that he lost business due to our inconsistent link.
Now it becomes tricky evaluating the cost of loss of business to this client.
any way why wuold i give this kind of a client an SLA?what you are willing to pay shows what you should be getting back.
What you are willing to forego to get service basically determines the kind of contract you get,,,,,categoriZatiion...its the way of the world....
--From: skunkworks-bounces@lists.my.co.ke --To: skunkworks@lists.my.co.ke --Date: 3/14/2012 6:14:56 AM --Subject: Re: [Skunkworks] Fiber Cuts (K) Ltd
So you'll not be compensated at all for any lossed incident upon the fiber cuts / downtimes. We are in Kenya, remember? No SLAs, unless you are very BIG and pay $$$$$$ for your link.
On Wed, Mar 14, 2012 at 16:06, Brian Ngure <brian@pixie.co.ke> wrote:
I have asked for one from every ISP I have ever used, and been told they don't do SLA's :)
On Wed, Mar 14, 2012 at 4:01 PM, Odhiambo Washington <odhiambo@gmail.com>wrote:
Do you have an SLA? LOL
On Wed, Mar 14, 2012 at 14:12, Brian Ngure <brian@pixie.co.ke> wrote:
Down again.
Regard's
Brian Ngure
On 14 Mar 2012 13:27, "benson maina" <bensonmaina@gmail.com> wrote:
on TELKOM.... crazy speeds have you guys tried the LIVE BOX / DLINK Routers/
in love, never thought I would say that about Telkom in a hundred years
www.mbagu.com - Telkom BSP sorted us out...
On Wed, Mar 14, 2012 at 1:15 PM, Simon Wainaina <swainaina@gmail.com>wrote:
Mombasa was actually up
On Wed, Mar 14, 2012 at 1:12 PM, [J'Alego Karuoth Nyakwar Osuma] < drmattmca@gmail.com> wrote:
> OW, > > YOu are right - MSA totally down and cause of all teh ISPs problems. > > me thinks undersea fibre has issues with how its implemented and we > have no backups sic. > > m > > On Wed, Mar 14, 2012 at 1:07 PM, Odhiambo Washington < > odhiambo@gmail.com> wrote: > >> Oh, wait guys! So, because the cable between NBO-MSA was cut, does >> that mean folks in MSA were up and running while those in NBO were down and >> weeping? LOL!!!!!! >> >> >> >> On Wed, Mar 14, 2012 at 12:41, Brian Ngure <brian@pixie.co.ke>wrote: >> >>> That is because most ISP's cannot twist their little brains around >>> the concept of KIXP and keeping local traffic inside Kenya. >>> >>> I bet the response from most of them on this would be "huh? what?" >>> >>> >>> On Wed, Mar 14, 2012 at 12:30 PM, gisho <gichuhie@gmail.com>wrote: >>> >>>> >>>> I can't understand how i was not able to ping a computer thats on >>>> the other side of the town. >>>> >>>> >>>> >>>> On Wed, Mar 14, 2012 at 12:21 PM, Michuki Mwangi < >>>> michuki@swiftkenya.com> wrote: >>>> >>>>> >>>>> John, >>>>> >>>>> On 3/14/12 12:09 PM, John Gitau wrote: >>>>> > Im not just saying this for talk's sake. That safcom network >>>>> is really >>>>> > something to write/talk about >>>>> > . As far as redundancy and capacity is concerned, no one I >>>>> know in this >>>>> > region rivals it. >>>>> > >>>>> No offence, but am a Safaricom Wimax customer and i have had a >>>>> number of >>>>> interruptions this morning. >>>>> >>>>> Traceroutes are on and off. In some instances despite traceroutes >>>>> working, browsing, skype, etc are timing out. >>>>> >>>>> Anyways what to do? >>>>> >>>>> Michuki. >>>>> _______________________________________________ >>>>> Skunkworks mailing list >>>>> Skunkworks@lists.my.co.ke >>>>> ------------ >>>>> List info, subscribe/unsubscribe >>>>> http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks >>>>> ------------ >>>>> >>>>> Skunkworks Rules >>>>> http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 >>>>> ------------ >>>>> Other services @ http://my.co.ke >>>>> >>>> >>>> >>>> _______________________________________________ >>>> Skunkworks mailing list >>>> Skunkworks@lists.my.co.ke >>>> ------------ >>>> List info, subscribe/unsubscribe >>>> http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks >>>> ------------ >>>> >>>> Skunkworks Rules >>>> http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 >>>> ------------ >>>> Other services @ http://my.co.ke >>>> >>> >>> >>> >>> -- >>> Regards >>> >>> Brian Ngure >>> >>> >>> _______________________________________________ >>> Skunkworks mailing list >>> Skunkworks@lists.my.co.ke >>> ------------ >>> List info, subscribe/unsubscribe >>> http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks >>> ------------ >>> >>> Skunkworks Rules >>> http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 >>> ------------ >>> Other services @ http://my.co.ke >>> >> >> >> >> -- >> Best regards, >> Odhiambo WASHINGTON, >> Nairobi,KE >> +254733744121/+254722743223 >> _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ >> I can't hear you -- I'm using the scrambler. >> Please consider the environment before printing this email. >> >> >> _______________________________________________ >> Skunkworks mailing list >> Skunkworks@lists.my.co.ke >> ------------ >> List info, subscribe/unsubscribe >> http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks >> ------------ >> >> Skunkworks Rules >> http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 >> ------------ >> Other services @ http://my.co.ke >> > > _______________________________________________ > Skunkworks mailing list > Skunkworks@lists.my.co.ke > ------------ > List info, subscribe/unsubscribe > http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks > ------------ > > Skunkworks Rules > http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 > ------------ > Other services @ http://my.co.ke >
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-- Best regards, Odhiambo WASHINGTON, Nairobi,KE +254733744121/+254722743223 _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ I can't hear you -- I'm using the scrambler. Please consider the environment before printing this email.
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-- Regards
Brian Ngure
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-- Best regards, Odhiambo WASHINGTON, Nairobi,KE +254733744121/+254722743223 _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ I can't hear you -- I'm using the scrambler. Please consider the environment before printing this email.
---- Thanks and Regards
George kamotho
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6th Floor Embankment Plaza,
Upperhill,Nairobi,
Cell Phone Number:0734925346,
E-Mail:george.kamotho@swiftglobal.co.ke
Direct Line:020-6921000
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