Callkey Networks gives SLA. And Vsat is stable.<br><br><div class="gmail_quote">On Thu, Mar 15, 2012 at 1:45 PM,  <span dir="ltr">&lt;<a href="mailto:georgekamotho@drivehq.com">georgekamotho@drivehq.com</a>&gt;</span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div><div style="font-family:Arial"><p><br>
Hi skunks,</p>
<p>I am not sure about other ISP&#39;s but i know we have SLA&#39;s.</p>
<p>But SLA&#39;s are not for all clients because you have a client paying you 7-15k per month,but you realise that they want to claim more than they are paying.</p>
<p>For instance ,the client goes down and for two days like they have been going down,it keeps flactuating regularly,so he tends to claim that he lost business due to our inconsistent link.</p>
<p>Now it becomes tricky evaluating the cost of loss of business to this client.</p>
<p>any way why wuold i give this kind of a client an SLA?what you are willing to pay shows what you should be getting back.</p>
<p>What you are willing to forego to get service basically determines the kind of contract you get,,,,,categoriZatiion...its the way of the world....<br>
<br>
<br>
--From: <a href="mailto:skunkworks-bounces@lists.my.co.ke" target="_blank">skunkworks-bounces@lists.my.co.ke</a><br>
--To: <a href="mailto:skunkworks@lists.my.co.ke" target="_blank">skunkworks@lists.my.co.ke</a><br>
--Date: 3/14/2012 6:14:56 AM<br>
--Subject: Re: [Skunkworks] Fiber Cuts (K) Ltd</p><div><div class="h5"><br>
<br>
So you&#39;ll not be compensated at all for any lossed incident upon the fiber cuts / downtimes. We are in Kenya, remember?<br>
No SLAs, unless you are very BIG and pay $$$$$$ for your link.<br>
 </div></div><p></p>
<div class="gmail_quote"><div><div class="h5">On Wed, Mar 14, 2012 at 16:06, Brian Ngure <span dir="ltr">&lt;<a href="mailto:brian@pixie.co.ke" target="_blank">brian@pixie.co.ke</a>&gt;</span> wrote:<br>
</div></div><blockquote style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex" class="gmail_quote"><div><div class="h5">
<div>I have asked for one from every ISP I have ever used, and been told they don&#39;t do SLA&#39;s :)</div>
</div></div><div>
<div>
<div> </div>
<br>
<div class="gmail_quote"><div><div class="h5">On Wed, Mar 14, 2012 at 4:01 PM, Odhiambo Washington <span dir="ltr">&lt;<a href="mailto:odhiambo@gmail.com" target="_blank">odhiambo@gmail.com</a>&gt;</span> wrote:<br>
</div></div><blockquote style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex" class="gmail_quote"><div><div class="h5">Do you have an SLA? LOL
</div></div><div>
<div><br>
<br>
<br>
<div class="gmail_quote"><div><div class="h5">On Wed, Mar 14, 2012 at 14:12, Brian Ngure <span dir="ltr">&lt;<a href="mailto:brian@pixie.co.ke" target="_blank">brian@pixie.co.ke</a>&gt;</span> wrote:<br>
</div></div><blockquote style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex" class="gmail_quote"><div><div class="h5">
<p>Down again.</p>
<p>Regard&#39;s</p>
<span><font color="#888888">
<p>Brian Ngure</p>
</font></span>
</div></div><div>
<div><div><div class="h5">
<p>On 14 Mar 2012 13:27, &quot;benson maina&quot; &lt;<a href="mailto:bensonmaina@gmail.com" target="_blank">bensonmaina@gmail.com</a>&gt; wrote:</p>
</div></div><blockquote style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex" class="gmail_quote"><div><div class="h5">       on TELKOM.... crazy speeds have you guys tried the LIVE BOX / DLINK Routers/ <br>

<br>
in love, never thought I would say that about Telkom in a hundred years<br>
<br>
<a href="http://www.mbagu.com" target="_blank">www.mbagu.com</a> - Telkom BSP sorted us out... <br>
<br>
</div></div><div class="gmail_quote"><div><div class="h5">On Wed, Mar 14, 2012 at 1:15 PM, Simon Wainaina <span dir="ltr">&lt;<a href="mailto:swainaina@gmail.com" target="_blank">swainaina@gmail.com</a>&gt;</span> wrote:<br>

</div></div><blockquote style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex" class="gmail_quote">        Mombasa was actually up
<div>
<div><br>
<br>
<div class="gmail_quote"><div><div class="h5">On Wed, Mar 14, 2012 at 1:12 PM, [J&#39;Alego Karuoth Nyakwar Osuma] <span dir="ltr">&lt;<a href="mailto:drmattmca@gmail.com" target="_blank">drmattmca@gmail.com</a>&gt;</span> wrote:<br>

</div></div><blockquote style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex" class="gmail_quote"><div><div class="h5">
<div>OW,</div>
<div><br>
YOu are right - MSA totally down and cause of all teh ISPs problems.</div>
<div> </div>
<div>me thinks undersea fibre has issues with how its implemented and we have no backups sic.</div>
<div> </div>
<div>m<br>
 </div>
</div></div><div>
<div>
<div class="gmail_quote"><div><div class="h5">On Wed, Mar 14, 2012 at 1:07 PM, Odhiambo Washington <span dir="ltr">&lt;<a href="mailto:odhiambo@gmail.com" target="_blank">odhiambo@gmail.com</a>&gt;</span> wrote:<br>
</div></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;padding-left:1ex;border-left-color:rgb(204,204,204);border-left-width:1px;border-left-style:solid"><div><div class="h5"> Oh, wait guys! So, because the cable between NBO-MSA was cut, does that mean folks in MSA were up and running while those in NBO were down and weeping? LOL!!!!!!<br>

<br>
<br>
<br>
<div class="gmail_quote">On Wed, Mar 14, 2012 at 12:41, Brian Ngure <span dir="ltr">&lt;<a href="mailto:brian@pixie.co.ke" target="_blank">brian@pixie.co.ke</a>&gt;</span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;padding-left:1ex;border-left-color:rgb(204,204,204);border-left-width:1px;border-left-style:solid">
<div>That is because most ISP&#39;s cannot twist their little brains around the concept of KIXP and keeping local traffic inside Kenya.</div>
<div> </div>
<div>I bet the response from most of them on this would be &quot;huh? what?&quot;</div>
<div>
<div>
<div> </div>
<br>
<div class="gmail_quote">On Wed, Mar 14, 2012 at 12:30 PM, gisho <span dir="ltr">&lt;<a href="mailto:gichuhie@gmail.com" target="_blank">gichuhie@gmail.com</a>&gt;</span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;padding-left:1ex;border-left-color:rgb(204,204,204);border-left-width:1px;border-left-style:solid">
<div> </div>
<div>I can&#39;t understand how i was not able to ping a computer thats on the other side of the town. </div>
<br>
<br>
<br>
<div class="gmail_quote">On Wed, Mar 14, 2012 at 12:21 PM, Michuki Mwangi <span dir="ltr">&lt;<a href="mailto:michuki@swiftkenya.com" target="_blank">michuki@swiftkenya.com</a>&gt;</span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;padding-left:1ex;border-left-color:rgb(204,204,204);border-left-width:1px;border-left-style:solid">                <br>
John,<br>
<div><br>
On 3/14/12 12:09 PM, John Gitau wrote:<br>
&gt; Im not just saying this for talk&#39;s sake. That safcom network is really<br>
&gt; something to write/talk about<br>
&gt; . As far as redundancy and capacity is concerned, no one I know in this<br>
&gt; region rivals it.<br>
&gt;<br>
</div>
No offence, but am a Safaricom Wimax customer and i have had a number of<br>
interruptions this morning.<br>
<br>
Traceroutes are on and off. In some instances despite traceroutes<br>
working,  browsing, skype, etc are timing out.<br>
<br>
Anyways what to do?<br>
<span><font color="#888888"><br>
Michuki.<br>
</font></span>
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<span><font color="#888888">-- <br>
<div>Regards</div>
<div> </div>
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<br>
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+254733744121/+254722743223<br>
_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ <br>
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+254733744121/+254722743223<br>
_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ <br>
I can&#39;t hear you -- I&#39;m using the scrambler.<br>
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